 | 03 327 0442 |
Contact details and reviews of Action plumbing gas and drainage services ltd, Kaiapoi. Avoid the Cowboys - Find tradespeople you can trust, for free. View the Action plumbing gas and drainage services ltd contact details and reviews, and decide if you want to do business with them.
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This week/ASAP |
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94 william street, kaiapoi |
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po box 118
Kaiapoi |
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| About us: |
Action Plumbing Gas & Drainage Services LTD is your one stop shop for all the above we specialise in providing the best possible service to our clients, so whether it is a TAP dripping, no hot water, LEAKING pipes, BLOCKED drains, GAS leak, or your septic tank cleaned WE HAVE THE ANSWER, We are always availiable 24hrs a day 7 days a week and our phones are always answered so whats stopping you, experiance the great service !! also we give you a 10% discount for quick payment, see fridge magnet on yellow pages for details, Daniel Board M.D |
| What we do: |
We have three managed departments to ensure that we specialise in Plumbing , Gas and Drainage maintaince and free quotes for Renovations Additions and New housing, we really have the expertise and equipment to carry out any thing related to these trades, And as Master Plumbers, Gas Fitters and Drainlayers, So you can be rest asured that the workmanship you recieve will be to a great standard |
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Areas we service: Akaroa Area, Amberley Area, Arthurs Pass, Belfast Area, Cheviot Area, Christchurch Area, Coalgate, Darfield, Hanmer, Kaiapoi, Kirwee, Rangiora Area, Sheffield, Springfield, West Melton Areas we service: Akaroa Area, Amberley Area, Arthurs Pass, Belfast Area, Cheviot Area, Christchurch Area, Coalgate, Darfield, Hanmer, Kaiapoi, Kirwee, Rangiora Area, Sheffield, Springfield, West Melton |
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| AUTHENTICATED RATINGS BY CUSTOMERS |
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(35%) |
Contact: Kere
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Indira says: "My husband called them from the office on a Thursday morning, for a job of unblocking a waste pipe. he was told the price on the phone per hour and plant hire (aprox NZD 189 if done within an hour) and said his wife would be home. They arrived and I was prompted to sign a blank tax invoice, where no cost of labour written on it (blank space) and agreeing to terms and conditions on the back of the page. When I hesitated and started looking for them, the employee said "are the same terms and conditions your husband was already told on the phone", so I signed without turning the page, assuming there was no need to read them then. He didn't give me a copy of what I have signed. 20' after starting the job, the tool got stuck underneath and he came back saying that we would have to dig, probably a root. Only then he said "these things some times happen" The plumber first called a mate to see if between the two would be able to pull the coil out. We digged ourselves (my husband rent a digger and took the afternoon off to do it) Next morning the plumber came back and I asked him to show me once he knew the cause of the problem. He only showed me the root (once was already cut and out of the pipe). He changed the clay pipe piece for a plastic one and called another mate to put shingle on it. Then we put the soil back ourselves. Next week we got the bill for $ 864.28. We expected to pay less, to our surprise there was GST on top of the per hour cost which was not informed at the time it was quoted to my husband on the phone so we had assumed the price given were inclusive of GST. I then read the terms and conditions on the back of the invoice for the first time, which are in fact in small light gray print covering the entire page, and took me 20' to read them. My husband said he was never told anything about the need of signing terms and conditions before starting the job, neither were read on the phone. So it is clear to me the plumber lied to me to stop me from reading them. We had contacted the owner of the company and complained about the bill size and the procedures described above. He does not acknowledge any wrong doing on their side. We paid most of the bill already, but is still discussion on the GST which we were not told and the fact that while the machine was stuck underground we were charged for the hire time, and specially about the procedures related to the terms and conditions. We find the conduct of this company misleading and we want the public to know about our experience and take any measure to avoid getting into a similar situation. MAKE SURE YOU READ AND DISCUSS THE TERMS AND CONDITIONS before saying YES to any job, no matter what the plumber says to you to minimize the importance of reading them or if as happened to us, said your husband or wife already were told them on the phone. Action Plumbing directo said they wouldn't have charged us for the time spent reading the terms and conditions. However the very terms and conditions says that the "labour charges are calculated from the last destination to the customer's premises to the point of finishing the job" So is likely that if I had sat and read the terms for 20-30' and make questions, we would had paid at the very least NZD 37.50 for this!!.
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Communication: 20% Quality: 20% Reliability: 70% Value: 30% |
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Job date: May, 2008. Posted on: 20th May, 2008 at 3:32pm. |
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(100%) |
Contact: Brian
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Bryan says: "Very professional all round"
Communication: 100% Quality: 100% Reliability: 100% Value: 100% |
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Job date: October, 2005. Posted on: 10th Feb, 2007 at 9:48am. |
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