Miramar Motors (No Longer Trading) / Vehicle and automotive servicing, repairs and mechanics in Kilbirnie

• 93%
  "We needed a repair on a steering rod that had been damaged in a minor accident. I was a complete stranger to Andrew, but he assessed the problem within 24 hours and advised when his team could do the repair. It was done in the time promised. Costs were fair. "

  Rating by: Malcolm  |  Rating posted: 22nd Aug, 2015  |  Contact: Andrew Laing  |  Job date: Jul, 2015
  Communication: 90%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%

  Malcolm•22nd Aug, 2015•More details…
• 100%
  "Our car needed its annual WOF, and we wish we had first contacted Miramar Motors given our experience with other automotive services. Since one vendor had overcharged us $350 last year (double-charged WOF and charged $300 over panel beating quote), we decided to try a 'reputable' automotive vendor...After keeping our car 5 days, we were told that the estimate for repairs to get our WOF would be $1500, including 8 hrs labor, plus additional costs for several minor things and the WOF---and… unfortunately we had also paid to service the vehicle. There were strange 'miscommunications' on the phone and when we called to pick up our fixed car, we discovered that they had not even ordered the parts so our car would be at the station over the weekend, and the WOF would expire. [Note: My father is a mechanic, and when I reached him to run by the damages---which had not been written out---he let me know that we were being taken - the part that they said was 'broken' was not something dire. The sluggish seatbelt and start of rust underneath sounded like things that were being used to ramp up the bill, and since we couldn't see the areas they talked about, we were likely getting cheated. My husband's brother works in the automotive industry, and advised us to "get our car back" because we were "being taken."] We asked around and were referred to Miramar Motors, and after reviewing the website, we called for an appointment for the following day. We took the car in first thing in the morning, 8am. By 2:30pm, we were notified that our vehicle had the WOF. There were a few minor things (bulb replacement, wiper cleaning), we were charged the cost of the WOF, .25 hr, labor, and bulb replacement -- about $92. We are thrilled and astounded with the professional service we received -- no strange excuses/delays, upfront bill written out with details of service/no hidden costs, efficient and straightforward labor costs, and respect for our time. MM did not know about the problems we experienced, and evaluated the vehicle as if we took it to them first. We felt that we were treated honestly, which is a huge relief, and we will be taking both our vehicles to MM first from now on!"

  Rating by: Cheryl  |  Rating posted: 4th Feb, 2015  |  Contact: Andrew  |  Job date: Feb, 2015
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Cheryl•4th Feb, 2015•More details…
• 100%
  "I have been taking my Honda Odyssey to Miramar Motors for years now and have been very happy with the service. Andrew always gives a very clear explanation of what the problem is and what needs to be done to fix it - often giving different pricing options for new/used parts etc. He also lets me know of any work he can see that might need to be done (e.g. brake pads wearing etc. etc.) in the near future, but is not currently urgent. I trust his advice and never feel that he is ripping me off… or suggesting I get unnecessary work done. Thanks Andrew for looking after my Oddyssey for sooo long - I promise I will sell it sometime soon!"

  Rating by: Deborah  |  Rating posted: 14th Jan, 2015  |  Contact: Andrew  |  Job date: Jan, 2015
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Deborah•14th Jan, 2015•More details…
• 0%
  "What a joke! Said I needed all this work on my truck only to find out its just the brakes. . What I originally said it was.. beware of this shark!"

  Andrew responded:

  "Hmmm ok, Lets put it straight then. You came in with a noise and said it went away on the way in and you thought it might be brakes, you left it to check which I did and told you yes it was brakes, one pad worn unevenly and almost to metal, I also made you aware that the rotors were near minimum thickness and that there was lots of steering free play, I then quoted to do this and you took the vehicle away, and I didn't charge you for the time we spent checking it! You have a rather strange interpretation of events Fono and I suspect that it'll be blatantly obvious by your rating in contrast to the previous 22 that the credibility of it is very questionable at best. Regards Andrew"

  Rating by: fono  |  Rating posted: 11th Nov, 2014  |  Contact: Andrew  |  Job date: Nov, 2014
  Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%

  fono•11th Nov, 2014•More details, one reply…
• 100%
  "These guys are straight up, friendly, helpful and all around good to deal with. recommended."

  Rating by: Aaron  |  Rating posted: 9th Dec, 2013  |  Contact: Andrew  |  Job date: Nov, 2013
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Aaron•9th Dec, 2013•More details…
• 100%
  "Good communication and explains what they have done well."

  Rating by: James  |  Rating posted: 15th Jul, 2013  |  Contact: Andrew  |  Job date: Jul, 2013
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  James•15th Jul, 2013•More details…
• 100%
  "they are fantastic"

  Rating by: Liz  |  Rating posted: 28th Feb, 2013  |  Contact: Andrew  |  Job date: Feb, 2013
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Liz•28th Feb, 2013•More details…
• 100%
  "I\'ve used these guys for over fifteen years. They are great at answering my \'silly\' questions, and I respect their opinion. Their work is always great and I highly recommend them."

  Rating by: Gillian  |  Rating posted: 14th Sep, 2012  |  Contact: Andrew  |  Job date: Sep, 2012
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Gillian•14th Sep, 2012•More details…
• 88%
  "Always quick, efficient, friendly, and sometimes cheaper than I\'d have expected."

  Rating by: Allen  |  Rating posted: 24th Jul, 2012  |  Contact: Phil  |  Job date: Jul, 2012
  Communication: 80%  |  Quality: 90%  |  Reliability: 90%  |  Value: 90%

  Allen•24th Jul, 2012•More details…
• 100%
  (no comment)

  Rating by: Rachel  |  Rating posted: 20th Jul, 2012  |  Contact: Phil  |  Job date: Jul, 2012
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Rachel•20th Jul, 2012•More details…
• 100%
  "Fantastic and quick service. Job was completed within the time and clear communication provided throughout.
  Post service notes supplied were clear and concise and offered advice on what else needs to be sorted at the next service.
  Being on the way to Wellington Airport was a bonus also!"

  Rating by: Brent  |  Rating posted: 9th May, 2012  |  Contact: Andrew  |  Job date: May, 2012
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Brent•9th May, 2012•More details…
• 98%
  "Been looking around for a good mechanic for a while. These guys are great, booked us in a short notice. Job was for tightening alternator belt. We asked about checking the radiator - the replied that morning that a new radiator was needed. The got new radiator, installed it and stayed late to finish the job so I could have the car back same day for doing night shift. Very pleased with the quality of work and the attitude of these guys. Great garage and will be going back -hard to beat this kind… of service!"

  Rating by: Tim  |  Rating posted: 26th Mar, 2012  |  Contact: Mickey  |  Job date: Mar, 2012
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%

  Tim•26th Mar, 2012•More details…
• 100%
  "I have used Miramar Motors for many years. They have worked on my
  Rodeo, Rav, Mercedes and BMW. Mickey would have to be one of the "switched on" mechanics that does not have to consult a manual. I can book in at short notice, get a prompt and well priced job, sundry discounts on parts etc.. I can even use one of their cars and on the odd occasion have had a lift home. I can not think of any adverse comment. Wish there were more garages like this."

  Rating by: Taz  |  Rating posted: 25th Mar, 2012  |  Contact: Andrew And Mickey  |  Job date: Mar, 2012
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Taz•25th Mar, 2012•More details…
• 100%
  "My car was due for a warranty service .. An excellent and comprehensive service was carried out plus they managed to do my warrent which I only just realised was due when I arrived, could ask for better and the cost was extremely reasonable .. Many thanks guys."

  Rating by: Stephanie  |  Rating posted: 24th Nov, 2011  |  Contact: Andrew  |  Job date: Nov, 2011
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Stephanie•24th Nov, 2011•More details…
• 100%
  "Miramar Motors was fantastic when I recently needed some work done on my car. They fitted me in at short notice, offered a courtesy car, Andrew gave lots of info on the problems and different options, they got the work done really promptly and gave me a great price. Great! I highly recommend them."

  Rating by: Fiona  |  Rating posted: 14th Nov, 2011  |  Contact: Andrew  |  Job date: Oct, 2011
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Fiona•14th Nov, 2011•More details…
• 100%
  "Found Andrew and Micky very informative with excellent communication skills.
  Very detailed in there estimated job cost and subsequent invoice that followed the completion of the job.

  The Actual final cost was below there estimated with a 10% discount on parts and labour.

  The work done for me was a complete brake overhaul which included new rotors and pads and transmission oil flush and replacement all completed within 24 hours of making contact, very impressive.

  I would not hesitate… to recommend Miramar Motors to those seeking
  
  Automative repair work.
  
  Over all sum up..Excellent Service and repair work done"

  Rating by: Ian  |  Rating posted: 23rd Aug, 2011  |  Contact: Andrew  |  Job date: Aug, 2011
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Ian•23rd Aug, 2011•More details…
• 100%
  "I\'ve used Miramar Motors for 15 years now, and trust these guys implicitly. We have two cars they maintain for us. One is a Merc 4x4 which I\'d stopped taking to Wellington Star Mercedes on account of the extortionate fees. So Andrew and his team now look after it and have done a great job. Same for our second car, a very small, unique micro-car. This little flea is getting on in years, and so sourcing parts is a problem... but not for these guys. Andrew always keeps me in the picture,… provides options and charges fairly."

  Rating by: Andrew Kissling  |  Rating posted: 19th Aug, 2011  |  Contact: Andrew  |  Job date: Aug, 2011
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Andrew Kissling•19th Aug, 2011•More details…
• 100%
  "Like going to a good dentist! Tells you everything thats going on, what may need to be done, does the job well with passion and care. Excellent prices also."

  Rating by: Emma  |  Rating posted: 27th Jun, 2011  |  Contact: Andrew  |  Job date: Jun, 2011
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Emma•27th Jun, 2011•More details…
• 100%
  "They are prompt and I can not fault their work. I have not had to clean off any grease etc. which is a common problem with many garages. Above all they understand the idea of appointments......arrange a time and the job will be done then, not like a big business that recently went bust.......bring it in and we will get round to it. Friendly advice about what may need doing in the near future. They look after 2 vehicles for me."

  Rating by: Taz  |  Rating posted: 7th Apr, 2011  |  Contact: Andrew Laing  |  Job date: Apr, 2011
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Taz•7th Apr, 2011•More details…
• 100%
  "Andrew was extremely helpful, he gave me a number of repair options and explained these fully. I have no hesitation in recommending Miramar Motors and have always had great service & advise from them"

  Rating by: Sarah  |  Rating posted: 1st Mar, 2011  |  Contact: Andrew Laing  |  Job date: Jan, 2011
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Sarah•1st Mar, 2011•More details…
• 100%
  "I have used their services now for the past 10 years on the 7th of this month
  The fact that this is also the date of the attack on \'Pearl Harbor\'
  in no way reflects on the company in any way or deminishes the excellent raport They and I have enjoyed over the intervening years."

  Rating by: Jim  |  Rating posted: 1st Dec, 2010  |  Contact: Andrew  |  Job date: Dec, 2010
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Jim•1st Dec, 2010•More details…
• 93%
  "I had an issue with a worn clutch. I originally took the vehicle to Toyota service dept and quoted $1200GST for repair. thinking this was a bit expensive, plus having other issues with this repairer I took it to Miramar Motors....... Very happy with the explanation of what may need to be done, cost estimates and turn around time. Was given a repair cost and told the van would be off the road for a day or two. To cut a long story short, VERY HAPPY with the service I recieved, good communication… and a nice surprise when the bill came in at less than expected. Thanks Guys!!"

  Rating by: Anthony T  |  Rating posted: 12th Nov, 2010  |  Contact: Andrew / Micky  |  Job date: Nov, 2010
  Communication: 90%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%

  Anthony T•12th Nov, 2010•More details…
• 100%
  "i have been going to miramar motors for about 10 years now and they have never let me down and have always been on time and i always tell all the ppl i meet to go to them
  enjoy the treat thanks maria"

  Rating by: Maria   |  Rating posted: 7th Nov, 2010  |  Contact: Andrew  |  Job date: Nov, 2010
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Maria •7th Nov, 2010•More details…
• 100%
  "Very good to deal with, only did the work I asked for and priced up some work that will be needed in the future. Good prices too!

  Very knowledgeable about my model of car - BMW E36"

  Rating by: Damian  |  Rating posted: 15th Sep, 2010  |  Contact: Micky  |  Job date: Sep, 2010
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Damian•15th Sep, 2010•More details…
• 98%
  "We\'ve been servicing and warranting our elderly Toyota Cavalier with Miramar Motors for a few years now. They\'re honest and helpful and give good advice on what needs to be done now, and what we need to keep an eye on.

  They charge a fair price and give detailed information on what they find during servicing. I\'m happy to recommend them to others."

  Rating by: Matthew  |  Rating posted: 12th Sep, 2010  |  Contact: Andrew  |  Job date: Sep, 2010
  Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%

  Matthew•12th Sep, 2010•More details…
• 94%
  "Not only did they give excellent service and feedback but they also followed up with little gifts a month later."

  Rating by: Grant  |  Rating posted: 9th Feb, 2007  |  Contact: Geoff?  |  Job date: Jan, 2007
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 75%

  Grant•9th Feb, 2007•More details…

Unauthenticated ratings (4)

• 98%
  "Always outstanding communication and workmanship. They go out of their way to source hard to find pieces for our car and take time to explain clearly in lay mans terms(but not dumbed down), the various options and their recommendation. We\'ve been to many mechanics over the years and these guys beat every one hands down.

  Will definitely keep coming back to these guys - outstanding!

  "

  Rating by: Nik  |  Rating posted: 16th Jan, 2011  |  Contact: Andrew, Micky  |  Job date: Jan, 2011
  Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 100%
  This rating has not been authenticated so it doesn't count towards the overall rating

  Nik, 16th Jan, 2011•More details…
• 100%
  "First place i went to quoted nearly $800. Miramar motors did the same job exceptionally for less than $300. Recommend to all :)"

  Rating by: Sam  |  Rating posted: 11th Jan, 2011  |  Contact: Andrew  |  Job date: Jan, 2011
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
  This rating has not been authenticated so it doesn't count towards the overall rating

  Sam, 11th Jan, 2011•More details…
• 100%
  (no comment)

  Rating by: Kerrie  |  Rating posted: 11th Nov, 2010  |  Contact: The Owner  |  Job date: Nov, 2010
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
  This rating has not been authenticated so it doesn't count towards the overall rating

  Kerrie, 11th Nov, 2010•More details…
• 100%
  (no comment)

  Rating by: John  |  Rating posted: 6th Oct, 2010  |  Contact: Andrew  |  Job date: Oct, 2010
  Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
  This rating has not been authenticated so it doesn't count towards the overall rating

  John, 6th Oct, 2010•More details…