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Home Panel Beaters Crash Brokers Ltd

Crash Brokers Ltd

Registered businessCustomer preferred business
98% from 26 authenticated ratings (View details)

Primary contact phone number(0800) 227 274
The NoCowboys business listing for Crash Brokers. Avoid the Cowboys - Find tradespeople you can trust, for free. View the Crash Brokers contact details and reviews, and decide if they are the business for you.
Available:
This week/ASAP
 
Location:
N/A
Primary contact:
(0800) 227 274
Secondary contact:
N/A
Fax number:
N/A
Website:
Email:
Physical address:

Over 50 quality panel shops nationwide

Postal address:

Box 55306
Mission Bay
Auckand

About us:
Crash Brokers provides an accident management and collision repair service for busy car-dependent professionals, small fleet operators and private motorists.

Call us anytime including after hours - this is a one-call solution in the event of a car accident that is accessed via our 24/7 0800 line. We ensure high quality technical standards and customer care, with seamless mobility and no inconvenience. We can also provide free late-model courtesy cars & vans in most locations, a pick-up/delivery service to the customer's door, or accident salvage/emergency road-side assistance. This service is provided to our customers free of charge, with no hidden fees, contracts or obligations.

Crash Brokers manage the entire panel beating repair process to ensure high standards are achieved without any unnecessary delays, and includes a final quality inspection at completion. All our service providers are Collision Repair Association certified incl structural repair centres, and accepted by all major insurance companies. We have the technical expertise to ensure a quality service experience, and leverage our industry relationships to make the process painless and hassle-free for our customers. Crash Brokers service saves you time, stress, and money.
What we do:
Accident management and collision repair incl:
Free pick-up/delivery from home or office
Free courtesy cars & vans suitable for business use
Free car valet at completion
Over 50 locations throughout NZ
Workmanship guaranteed
24/7 coverage
No inconvenience
Insurance repairs and general panelbeating
Images:
   

RATING DETAILS FOR CRASH BROKERS LTD

 
Communication:
(98%)
 
 
Quality:
(98%)
  
 
Reliability:
(99%)
 
Value:
(95%)
 
  Overall:
(98% from 26 authenticated ratings)

AUTHENTICATED RATINGS BY CUSTOMERS

   
 
Rating:    (100%)    Contact: Karen Knight
 
  Nicky says: "I unfortunately was involved in an accident on a busy workday morning. I phoned Karen at CrashBrokers and she was fantatstic. She calmed me down, organised the whole repair process and kept me informed along the way. I received a courtesy car and the repair work completed was without fault. I highly recommed the CrashBrokers service. The service is very professional, the process is seamless and without worry. Thanks CrashBrokers."
Communication: 100% Quality: 100% Reliability: 100% Value: 100%
 
  Job date: January, 2009. Posted on: 28th Jul, 2009 at 11:13am.  
   
   
 
Rating:    (87.5%)    Contact: Russell Griffiths
 
  Rosie says: "Made the whole process of getting my car repaired very painless. I really recommend this service for busy people and any women who feel intimidated by panel beaters!"
Communication: 80% Quality: 90% Reliability: 90% Value: 90%
 
  Job date: August, 2008. Posted on: 18th Nov, 2008 at 12:09pm.  
   
   
 
Rating:    (100%)    Contact: Russell Griffiths
 
  Rachel says: "Absolutely outstanding service. Nothing was a problem. Without question the best level of service I have ever come across Thank you"
Communication: 100% Quality: 100% Reliability: 100% Value: 100%
 
  Job date: October, 2008. Posted on: 18th Nov, 2008 at 10:45am.  
   
   
 
Rating:    (87.5%)    Contact: Karen
 
  Jenny says: "Didn't know the price of the repairs done seamlessly with the insurance coy. "
Communication: 100% Quality: 100% Reliability: 100% Value: 50%
 
  Job date: September, 2008. Posted on: 18th Nov, 2008 at 9:31am.  
   
   
 
Rating:    (87.5%)    Contact: Russell Griffiths
 
  Jane says: "Relieved the stress of having to find a tow company plus panelbeaters etc. Great job"
Communication: 80% Quality: 90% Reliability: 90% Value: 90%
 
  Job date: September, 2008. Posted on: 18th Nov, 2008 at 9:14am.  
   
   
 
Rating:    (100%)    Contact: Karen Knight
 
  Pennie says: "Absolutely brilliant company to deal with. They take all the hassle out of sorting your vehicle out, and making sure you're kept informed at every step. I have no hesitation in recommending them to anyone."
Communication: 100% Quality: 100% Reliability: 100% Value: 100%
 
  Job date: August, 2008. Posted on: 19th Aug, 2008 at 6:19pm.  
   
   
 
Rating:    (97.5%)    Contact: Russel
 
  Sherryl-Lee says: "Crash Brokers made the whole panelbeating process easy. All I had to do was get in touch with them and they did the rest."
Communication: 100% Quality: 90% Reliability: 100% Value: 100%
 
  Job date: April, 2008. Posted on: 24th May, 2008 at 12:07am.  
   
   
 
Rating:    (97.5%)    Contact: Sorry, Can't Remember But She Was Friendly
 
  Ngaire says: See my rating above
Communication: 100% Quality: 90% Reliability: 100% Value: 100%
 
  Job date: October, 2007. Posted on: 23rd Oct, 2007 at 1:48pm.  
   
   
 
Rating:    (100%)    Contact: Karen
 
  Craig says: "Karen and Crashbrokers are a dream company - for someone like myself that relies on my car for my career and not knowing anything about cars Karen is always there at the end of the phone if I need anything - even advice on how to start my courtesy car! Would gladly recommend their service to any friend, family member or colleague."
Communication: 100% Quality: 100% Reliability: 100% Value: 100%
 
  Job date: September, 2007. Posted on: 27th Sep, 2007 at 7:35pm.  
   
   
 
Rating:    (100%)    Contact: Karen Knight
 
  Pat says: "As someone who was trapped in their car it was something special andquite frankly amazing that I could ring Crash Brokers from the ambulance and have everything and I mean everthing taken care of. Everything that they promised happened. My wife was provided with a car delivered to her work place. The car was repaired in a superb way and returned groomed and in perfect condition - and the Panel Beaters car taken back. My cost - NOTHING - except the Insurance Company excess!!! You need Crash Brokers."
Communication: 100% Quality: 100% Reliability: 100% Value: 100%
 
  Job date: August, 2007. Posted on: 12th Sep, 2007 at 9:06pm.  
   
   
 
Rating:    (100%)    Contact: Karen Knight
 
  Martin says: "Top rate service 10/10"
Communication: 100% Quality: 100% Reliability: 100% Value: 100%
 
  Job date: May, 2007. Posted on: 29th May, 2007 at 4:06pm.  
   
   
 
Rating:    (93.75%)    Contact: Karen
 
  Ngare says: "Crash Brokers service took away all the hassle you usually encounter when your car has a panel beating requirement. Highly recommend this service to any individual or company."
Communication: 100% Quality: 100% Reliability: 100% Value: 75%
 
  Job date: April, 2007. Posted on: 26th Apr, 2007 at 7:49pm.  
   
   
 
Rating:    (100%)    Contact: Karen Knight
 
  Trish says: "Were fabulous from start to finish - everything they said would happen - from the freen late model courtesy car to the valeted repaired vehicle. Would definately use again."
Communication: 100% Quality: 100% Reliability: 100% Value: 100%
 
  Job date: March, 2007. Posted on: 10th Apr, 2007 at 5:27pm.  
   
   
 
Rating:    (100%)    Contact: Barbara
 
  Nicky says: "This must be the best new business concept ever. When I had my car accident I thought it would be a nightmare dealing with panelbeaters and waste a huge amount of my time to organise that and beg/borrow another car while it all dragged on. I saw Crash Brokers on this site and couldn't believe it could be as good as that - but it was even better - they organised everything from my phone call and kept me informed all the way. Excellent service!"
Communication: 100% Quality: 100% Reliability: 100% Value: 100%
 
  Job date: January, 2007. Posted on: 25th Jan, 2007 at 6:32pm.  
   
   
 
Rating:    (100%)    Contact: Trevor Strong Insurance Brokers Ltd
 
  Dawn Hutchison says: "Since introducing Crashbrokers to our client base our customers have been thrilled by the prompt and efficient service they have provided. Highly recommended ***"
Communication: 100% Quality: 100% Reliability: 100% Value: 100%
 
  Job date: November, 2006. Posted on: 16th Nov, 2006 at 12:18pm.  
   
   
 
Rating:    (93.75%)    Contact: Grant Voice
 
  Reece says: See my rating above
Communication: 100% Quality: 100% Reliability: 100% Value: 75%
 
  Job date: September, 2006. Posted on: 15th Nov, 2006 at 3:00pm.  
   
   
 
Rating:    (100%)    Contact: Karen Knight
 
  Girish says: "A superb service much needed in this day and age!!!!!"
Communication: 100% Quality: 100% Reliability: 100% Value: 100%
 
  Job date: May, 2006. Posted on: 13th Nov, 2006 at 10:36pm.  
   
   
 
Rating:    (100%)    Contact: Crash Brokers
 
  Geoff says: "I am incharge of a medium to large fleet of owner drivers and from a logistical point of view when one or more of my operators is off the road due to an accident it takes time and resource to get these contractors back up and runninng on the road with minimal disruption to our fleet and customers. When I was introduced to Crash Brokers it seemed like a good concept to take these time consumming tasks away from me and or my staff. Since using Crash Brokers they have certainly lived up to their name and what Karen and her team offer has certainly freed up valuable management time. They are professional in their approach, informative with every step of the process hence I would have no hesitation in recommending Karen and her team at Crash Brokers to anyone. Well done Karen."
Communication: 100% Quality: 100% Reliability: 100% Value: 100%
 
  Job date: November, 2006. Posted on: 13th Nov, 2006 at 3:36pm.  
   
   
 
Rating:    (100%)    Contact: Crash Brokers
 
  Yuni says: "Excellent service!! I was so happy that my friend introduced me to this service. It was just a phone call away and the trouble's gone. So professional and I will definitely recommend Crash Broker to every body."
Communication: 100% Quality: 100% Reliability: 100% Value: 100%
 
  Job date: November, 2006. Posted on: 10th Nov, 2006 at 2:47pm.  
   
   
 
Rating:    (100%)    Contact: Crash Brokers
 
  Vic says: "Makes crash repairs incredibly painless with none of the usual inconvenience. Our fleet would be lost without Karen and her team - highly recommended."
Communication: 100% Quality: 100% Reliability: 100% Value: 100%
 
  Job date: April, 2006. Posted on: 10th Nov, 2006 at 1:51pm.  
   
   
 
Rating:    (100%)    Contact: Karen Knight
 
  Rob says: See my rating above
Communication: 100% Quality: 100% Reliability: 100% Value: 100%
 
  Job date: August, 2006. Posted on: 10th Nov, 2006 at 12:22pm.  
   
   
 
Rating:    (100%)    Contact: Crash Brokers Limited
 
  Sandy says: "We have referred Crash Brokers to our total client base of 2200 business people as the preferred service providor for any and all accidentmanagemnt /repairs for over 12 months now, Karen Operates a superb service and I heartily recommend Crash Brokers to anybody, private or in business as the ONLY person to handle any Panel Beating requirements"
Communication: 100% Quality: 100% Reliability: 100% Value: 100%
 
  Job date: November, 2006. Posted on: 10th Nov, 2006 at 12:14pm.  
   
   
 
Rating:    (100%)    Contact: Crash Brokers
 
  Toni says: "When our Managing Director has an accident recently it was a great comfort to have Crash Brokers VIP card and know that with one phone call everything would be sorted. Within the hour Karen/Crash Brokers had the car at the panelbeaters and had our MD in a courtesty car and on his way again. We ensure that our entire fleet & staff have Crash Brokers VIP card handy at all times for just this reason. In fact our entire claim was processed before the end of the day and Karen kept us fully updated on this progress. Even our Insurance Brokers were impressed with the level of service provided by Karen and asked for Crash Brokers details. I would fully recommend their service!"
Communication: 100% Quality: 100% Reliability: 100% Value: 100%
 
  Job date: November, 2006. Posted on: 10th Nov, 2006 at 12:02pm.  
   
   
 
Rating:    (100%)    Contact: Karen Knight
 
  Lucy says: "I am so impressed I am telling all my friends to keep a Crash Broker contact card in their car in case they have an accident - it was such a relief to hand over the process to Crash Brokers so I could get on with my day to day life! The courtesy car was great too! THANKS!"
Communication: 100% Quality: 100% Reliability: 100% Value: 100%
 
  Job date: November, 2006. Posted on: 10th Nov, 2006 at 11:28am.  
   
   
 
Rating:    (100%)    Contact: Crash Brokers
 
  Deborah says: "I was so excited to discover this service, and they more than lived up to their promise. I was so impressed that I distributed their business cards to all of my work colleagues and friends. Extremely friendly customer service, no hassles, and the process was seamless. I was not inconvenienced in any way, as can be the case when you are dealing directly with Panelbeaters."
Communication: 100% Quality: 100% Reliability: 100% Value: 100%
 
  Job date: September, 2006. Posted on: 10th Nov, 2006 at 11:17am.  
   
   
 
Rating:    (100%)    Contact: Karen Knight
 
  Dave Acraman says: "Crash Brokers provides an outstanding and innovative service which turns a normally unpleasant and hassle filled task (finding a car repairer, and getting a good job done, organising courtesy cars etc) into a hassle-free experience. "
Communication: 100% Quality: 100% Reliability: 100% Value: 100%
 
  Job date: September, 2006. Posted on: 9th Nov, 2006 at 6:23pm.  
   

UNAUTHENTICATED RATINGS BY CUSTOMERS

   
 
Rating:    (95%)    Contact: Russell
 
  Ian says: "Professional organisation - small delay due to parts coming from overseas so not their fault - very responsive and kept me informed as to what was going on. Definitely use again - made crashing me car that much easier!!!"
Communication: 100% Quality: 90% Reliability: 90% Value: 100%
 
  NOTE: FEEDBACK NOT AUTHENTICATED BY POSTER.
Job date: August, 2008. Posted on: 20th Nov, 2008 at 8:21am.
 
   
   
 
Rating:    (87.5%)    Contact: Kim Knight
 
  Judith says: "My insurance broker gave me crash brokers phone number, and after one phone call to them I didn't have to worry about a thing-loan car was delivered, mine taken away, emails received, and mine delivered back home. It was fabulous."
Communication: 100% Quality: 100% Reliability: 100% Value: 50%
 
  NOTE: FEEDBACK NOT AUTHENTICATED BY POSTER.
Job date: September, 2008. Posted on: 18th Nov, 2008 at 10:11am.
 
   
   
 
Rating:    (90%)    Contact: Auckland Panel &paint
 
  Ainie says: See my rating above
Communication: 90% Quality: 90% Reliability: 90% Value: 90%
 
  NOTE: FEEDBACK NOT AUTHENTICATED BY POSTER.
Job date: July, 2008. Posted on: 20th Aug, 2008 at 8:16am.
 
   
   
 
Rating:    (90%)    Contact: Eastern Suburbs Panel And Paint
 
  Peter says: See my rating above
Communication: 100% Quality: 90% Reliability: 100% Value: 70%
 
  NOTE: FEEDBACK NOT AUTHENTICATED BY POSTER.
Job date: August, 2008. Posted on: 19th Aug, 2008 at 6:13pm.
 
   
   
 
Rating:    (100%)    Contact: Russell Griffiths
 
  Mike says: "2nd time I have used Crash Brokers, very impresed with the service."
Communication: 100% Quality: 100% Reliability: 100% Value: 100%
 
  NOTE: FEEDBACK NOT AUTHENTICATED BY POSTER.
Job date: April, 2008. Posted on: 29th Apr, 2008 at 4:36pm.
 
   
   
 
Rating:    (100%)    Contact: Karen
 
  Jo says: "I highly recommend this organisation and if you are lucky enough to have Karen help you, you can be assured nothing will go wrong. Karen is on the ball and so helpful I really didn't have to think at all, she also kept me well informed during the repair process."
Communication: 100% Quality: 100% Reliability: 100% Value: 100%
 
  NOTE: FEEDBACK NOT AUTHENTICATED BY POSTER.
Job date: January, 2008. Posted on: 13th Mar, 2008 at 3:56pm.
 
   
   
 
Rating:    (100%)    Contact: Karen
 
  Danielle says: "Great idea executed well - shame I have used them several times already."
Communication: 100% Quality: 100% Reliability: 100% Value: 100%
 
  NOTE: FEEDBACK NOT AUTHENTICATED BY POSTER.
Job date: May, 2007. Posted on: 24th May, 2007 at 2:33pm.
 
   
   
 
Rating:    (100%)    Contact: Karen
 
  Lisa says: "fantastic service - having an accident is not something you do every day, and it was so good to know a phone call to a calm professional person can sort everything out for you. hopefully i wont be needing them again too soon though!! :)"
Communication: 100% Quality: 100% Reliability: 100% Value: 100%
 
  NOTE: FEEDBACK NOT AUTHENTICATED BY POSTER.
Job date: May, 2007. Posted on: 8th May, 2007 at 12:10pm.
 
   
   
 
Rating:    (93.75%)    Contact: Karen Knight
 
  Karina says: "They did a brilliant job of taking care of all the details and communicating to us how they were progressing, especially as we had a deadline to work to due to an overseas trip. Would definitely use again and also reccomend to others."
Communication: 100% Quality: 75% Reliability: 100% Value: 100%
 
  NOTE: FEEDBACK NOT AUTHENTICATED BY POSTER.
Job date: March, 2007. Posted on: 13th Apr, 2007 at 7:54pm.
 
   
   
 
Rating:    (100%)    Contact: Crash Brokers
 
  Joseph says: "Hi Karen, Just like to pass on a big thankyou to you and your team. In the past I've come very close to tearing my hair out with panelbeaters who have needed to have their hands held to get anything done. You have saved me a considerable amount of time and stress trying to find a decent panelbeater who will do a good job and supply me with a courtesy car. I was very impressed with your communication and keeping me 'in the loop' so I knew what was going on and when the job was likely to be finished by. My friends have all heard me raving on and on about your service and no doubt you may hear from one or two of them in the future. Keep up the good work! Merry Christmas and thanks again from a very satisfied customer! "
Communication: 100% Quality: 100% Reliability: 100% Value: 100%
 
  NOTE: FEEDBACK NOT AUTHENTICATED BY POSTER.
Job date: December, 2006. Posted on: 11th Dec, 2006 at 10:47pm.
 
   
   
 
Rating:    (93.75%)    Contact: Percy Panel And Paint Shop
 
  Delia says: See my rating above
Communication: 75% Quality: 100% Reliability: 100% Value: 100%
 
  NOTE: FEEDBACK NOT AUTHENTICATED BY POSTER.
Job date: September, 2006. Posted on: 17th Nov, 2006 at 11:38am.
 
   
   
 
Rating:    (93.75%)    Contact: Crash Brokers
 
  Thomas says: "Crash Brokers were great when it came to taking over the whole post-accident experience. They immediately organised a courtesy car with a panel beater that was close to home, then kept me constantly up to date via email with how the repair work was going etc. I always felt in the loop, and knew exactly when I could pick my car up again. I didn't have to deal with insurance agents, panelbeaters, etc. It was all done for me. I didn't have to take any time off work at all because everything was sorted. Great stuff. A thoroughly professional outfit, easy to talk to, and certainly made an unpleasant experience bearable. Thomas Teinakore"
Communication: 100% Quality: 100% Reliability: 100% Value: 75%
 
  NOTE: FEEDBACK NOT AUTHENTICATED BY POSTER.
Job date: August, 2006. Posted on: 10th Nov, 2006 at 12:59pm.
 
   

July 30th, 2010