 | (04) 3844459 |
View the NoCowboys listing for Ray Hartley Motors, Wellington Region. Use NoCowboys to find tradespeople you can trust, for free. Is Ray Hartley Motors the business for you?
| Location: |
|
|
|
| Contact: |
|
| Phone 1: |
|
| Phone 2: |
|
| Email: |
|
| Address: |
18
Haining Street
Te Aro |
| Postal address: |
18 Haining Street
Te Aro
Wellington 6001 |
|
|
|
| Services offered: |
Automotive repairs, Servicing & WOF's, Race car building and preperation, Classic car restoration work. We work on all makes and models old and new. |
|
| About business: |
Ray Hartley has owned and operated his automotive Garage on the edge of the CBD since 1989, offering repairs, servicing and WOFs. MTA Member |
|
| Description: |
Automotive repairs, Servicing & WOF's, Race car building and preperation, Classic car restoration work. We work on all makes and models old and new. We are the Wellington MG & Lotus specialists and were for many years the Wellington Daihatsu Service agents.
MTA member.
We are also the Wellington agents for Able Car Rentals |
|
|
|
|
|
 |
| |
| AUTHENTICATED RATINGS BY CUSTOMERS |
|
|
| |
| Rating: |
 |
(87.5%) |
Contact: Dave
|
| |
| |
Mike says: "Got a WoF & service done. No complaints. Price seemed a little high, but not too bad. Dave called to check before proceeding with repairs required, once he could give me an idea of price."
Communication: 90% Quality: 90% Reliability: 90% Value: 80% |
|
| |
Job date: December, 2011. Posted on: 1st Jan, 2012 at 7:37pm. |
|
|
|
|
| |
| Rating: |
 |
(100%) |
Contact: Ray
|
| |
| |
Taylor says: "I have been using Ray for a few years now, he was the only person that could manage to fix the problems with my classic vehicle. When i took in my newer vehicle he found problems that wern't picked up in a previous warrant check that were missed by VTNZ. As these were safety hazards they were fixed with no problems and without being charged the world. Give theses guys a budget and they will do their best and ring you with updates if the work costs more."
Communication: 100% Quality: 100% Reliability: 100% Value: 100% |
|
| |
Job date: November, 2011. Posted on: 12th Dec, 2011 at 3:21pm. |
|
|
|
|
| |
| Rating: |
|
(90%) |
Contact: Ray Hartley
|
| |
| |
Ian says: "Ray has saved me thousands over the years, and he stopped me from being ripped off by a warranty company and a dealership which were hell bent on screwing me beacuse the vehical was a Range Rover (not current Rover dealership). I find Ray to be thorough, concentious, fair & realist in dealing with my toys and work hourses alike... I hate spending too much and I know there are coboys out there but Ray Hartley Motors is NOT one of them... go Ray & keep up the good work... Ian"
Communication: 90% Quality: 100% Reliability: 90% Value: 80% |
|
| |
Job date: December, 2011. Posted on: 8th Dec, 2011 at 12:50am. |
|
|
|
|
| |
| Rating: |
|
(100%) |
Contact: Ray Hartley
|
| |
| |
Patricia says: "I have been taking my car to Ray Hartley Motors for the last 11 years and I have never had a problem. Their quotes are accurate (I did checked arround in the early years), they communicated with me as an intelligent woman and did not talk down to me as many garages had done, and also gave me warning of any issues that were coming due so I had a chance to budget for them. I highly recommend Ray and his team."
Communication: 100% Quality: 100% Reliability: 100% Value: 100% |
|
| |
Job date: November, 2011. Posted on: 7th Dec, 2011 at 10:51pm. |
|
|
|
|
| |
| Rating: |
 |
(5%) |
Contact: Ray
|
| |
| |
Nik says: "Got off to a good start with Ray. Ray had just purchased McLennans Motors where I used to take my car. He said he would honour a quote from McLennans for a cam belt replacement. He also recommended I get the radiator flushed at same time as would not take much longer considering they were tinkering with cam belt. So felt good that my car was in trustworthy hands.
However, from that point on, I was disappointed.
1. I was told my car would be fixed and ready by the end of the day, however they didn't finish work till the day after.
2. On both days, I had to ring up to find out whether my car was ready for pick up - a real lack of communication on their part.
3. They found an issue with the radiator top tank while flushing the radiator and proceeded to replace the top tank. However, they did this without contacting me so I was surprised to hear of extra work and cost at end.
4. I asked them to check the transmission fluid to see if it needed replacing. (I had my car comprehensively serviced at McLennans a few months back, however was not certain if the transmission had been serviced at that time.) I then find out when going to pick up car up, that while they were doing work on the car, half the transmission fluid was spilt and therefore they had to change fluid (at my cost).
End result of all of this:
Extra $700 bill on top of original quote. Totally unexpected.
Seems like a couple others have had issues with this company.
I definitely will not go back to these guys or recommend them."
Communication: 0% Quality: 10% Reliability: 0% Value: 10% |
|
| |
Job date: June, 2011. Posted on: 21st Nov, 2011 at 4:03am. |
|
|
|
|
| |
| Rating: |
 |
(37.5%) |
Contact: Ray
|
| |
| |
Brendan says: "These guys ARE Cowboys ! I am amazed to find them on this website. I booked mycar in for a service and WOF. When I booked in I advised that the power steering and auto trans levels were low.They told me "don't worry this was part of the service."
This morning i have checked them and found them still to be below the required level.
God only know what else has or hasn't been done "
Communication: 50% Quality: 0% Reliability: 100% Value: 0% |
|
| |
Job date: October, 2011. Posted on: 18th Oct, 2011 at 2:31pm. |
|
|
|
|
| |
| Rating: |
|
(92.5%) |
Contact: Ray
|
| |
| |
Matt says: "I'd highly recommend these guys - they seem passionate about what they do and perform a superb job at a reasonable price. My car always runs well after a service and when I've had mechanical problems they've been fantastic at sorting them in a timely fashion - even on short notice.
"
Communication: 80% Quality: 100% Reliability: 100% Value: 90% |
|
| |
Job date: May, 2011. Posted on: 31st May, 2011 at 5:46pm. |
|
|
|
|
| |
| Rating: |
|
(100%) |
Contact: Ray
|
| |
| |
Dave says: "I didn't book my car in, but they managed to fit me in that afternoon. Changed the fluids as I asked for and even pointed out a few things that may need attention in the future that I hadn't noticed. Very happy with the service and will take my car there again in the future."
Communication: 100% Quality: 100% Reliability: 100% Value: 100% |
|
| |
Job date: January, 2011. Posted on: 31st Jan, 2011 at 2:39am. |
|
|
|
|
| |
| Rating: |
|
(12.5%) |
Contact: Ray
|
| |
| |
Steve says: "Firstly, I know nothing about cars. I used this business for the first time and just wanted a WOF and service done. I was told the main belt was splitting and had to be replaced due to WOF rules. I authorised replacement, paid the $400 bill and picked up the car.
The very next day I heard a distinctive noise coming from the new belt so took the car back. They worked on the car all day, rung to say they had to replace the "tensioner", and while doing that they noticed the "water pump" was weeping so that had to be replaced also and while they were doing that they noticed some "bearing" that was probably causing the noisy main belt, so that also had to be replaced.
When I went to pick up the car at the end of the day, Ray himself couldn't understand why the noise was still there, so said it must be coming from the "alternator" and he would fix that (which I said no thanks). Obviously I went berserk at him so Ray gave me the new parts at "cost" and their labour for 50%. So the second bill was only another $680, I was clearly taken advantage of and probably my fault for not having the knowledge!!
Anyway, Ray said he would also do the alternator at 50% as well if I got them to do the alternator in future. I got another professional opinion and the noise is clearly being caused by the belt makers name as it passes over the "idle pulley".
This business did not know what they were doing, I feel about as ripped off as one can get and most certainly will not be using them again.
By the way, my professional's opinion was that the parts that Ray replaced are not faulty. As far as the original belt goes - one will never know if this was split!!!!!"
Communication: 50% Quality: 0% Reliability: 0% Value: 0% |
|
| |
Job date: August, 2010. Posted on: 23rd Sep, 2010 at 2:58am. |
|
|
|
|
| |
| Rating: |
|
(95%) |
Contact: Ray
|
| |
| |
Andrew says: "Excellent service - drop car in for warrent, service and for a couple of minor things to be fixed. Ray (I think) talked through what might need to be done and why. Very friendly and a clear communicator. At pick up there were no surprises on the work or the bill. Maybe not the cheapest, but still good value and an excellent service and convienent location as well. Will take our car back there for next service. "
Communication: 100% Quality: 100% Reliability: 100% Value: 80% |
|
| |
Job date: January, 2010. Posted on: 17th Jan, 2010 at 9:37pm. |
|
|
|
|
| |
| Rating: |
|
(92.5%) |
Contact: David...?
|
| |
| |
Susie says: "Great communication - open, friendly and honest. Right from the start it was made clear that I would be contacted first if the repairs would cost more than expected. I wasn't made to feel like a stupid woman, and really appreciated this. Will definitely be using them in future."
Communication: 100% Quality: 100% Reliability: 100% Value: 70% |
|
| |
Job date: November, 2009. Posted on: 30th Nov, 2009 at 8:13pm. |
|
|
|
|
| |
| Rating: |
|
(100%) |
Contact: Ray
|
| |
| |
Sarah says: "I have been a long time customer of Ray Hartley motors and take any opportunity I can to recommend them. They do what they say they will, when they say they will. Fantastic!"
Communication: 100% Quality: 100% Reliability: 100% Value: 100% |
|
| |
Job date: July, 2008. Posted on: 8th Jul, 2008 at 9:48pm. |
|
|
|
|
| |
| Rating: |
|
(95%) |
Contact: Ray
|
| |
| |
Nicholas says: "very professional and reliable. very happy with all the work they have done on my car. They know their classic cars!!!!!"
Communication: 100% Quality: 90% Reliability: 90% Value: 100% |
|
| |
Job date: January, 2008. Posted on: 29th Jan, 2008 at 2:51pm. |
|
|
|
|
| |
| Rating: |
|
(100%) |
Contact: Ray Hartley
|
| |
| |
Dion says: "Ray Hartley and his team of professional mechanics are simply the best in the business, they have serviced several of my vehicles for over seven years.
You cannot find a more reliable, honest and ethical mechanic in Wellington.
Keep it up!
Dion "
Communication: 100% Quality: 100% Reliability: 100% Value: 100% |
|
| |
Job date: May, 2006. Posted on: 5th Jan, 2008 at 7:39pm. |
|
|
|
|
| |
| Rating: |
|
(100%) |
Contact: Steve
|
| |
| |
Ang says: "Got my car warranted and serviced on a Friday afternoon at the last minute. Fabulous service and they didnt make me feel like a stupid female for leaving it until the last minute! Speedy service and would definitely take my car back to Steve again."
Communication: 100% Quality: 100% Reliability: 100% Value: 100% |
|
| |
Job date: May, 2007. Posted on: 18th May, 2007 at 6:35am. |
|
|
|
|
| |
| Rating: |
 |
(81.25%) |
Contact: Can't Remember
|
| |
| |
Robyn says: See my rating above
Communication: 75% Quality: 100% Reliability: 100% Value: 50% |
|
| |
Job date: February, 2007. Posted on: 10th Feb, 2007 at 12:46am. |
|
|
|
|
| |
| Rating: |
|
(100%) |
Contact: Ray Hartley
|
| |
| |
Em says: See my rating above
Communication: 100% Quality: 100% Reliability: 100% Value: 100% |
|
| |
Job date: November, 2006. Posted on: 9th Feb, 2007 at 7:22pm. |
|
|
|
|
| |
| Rating: |
|
(100%) |
Contact: John
|
| |
| |
Chirs says: See my rating above
Communication: 100% Quality: 100% Reliability: 100% Value: 100% |
|
| |
Job date: October, 2006. Posted on: 9th Feb, 2007 at 3:55am. |
|
|
|
|
| |
| Rating: |
|
(100%) |
Contact: John Savage
|
| |
| |
Michelle says: "Great service!!!"
Communication: 100% Quality: 100% Reliability: 100% Value: 100% |
|
| |
Job date: December, 2006. Posted on: 9th Feb, 2007 at 3:52am. |
|
|
|
|
| |
| Rating: |
|
(100%) |
Contact: Ray Hartley
|
| |
| |
Anthony says: "These people are the best mechanics that i have ever used, they always get the car done when they say, the car always runs better when i get it back and has had all the work done properly. I have and old v8 and have told them that i dont want the car fixed, i want it made better and every time something breakes, i get a phone call with a price to make the problem go away and make the part better. When i was buying my last car Ray even organised someone in hamilton to do a pre inspection report on it for me, i live in wellington so this was much appreciated.
Their prices are exactly the same as everyone else around the place.
I recommend that you use Ray Hartley, but dont be silly if you are unsure ask, if you don't know what a distributor is ask, they will be only 2 happy to explain to you what is happening even show you on your car.
The key to getting a job done right and how you want it is communication, so you as the customer need to play an active roll in this as well, ask questions, talk with the team there and then you will get a good job with no nasty supprises."
Communication: 100% Quality: 100% Reliability: 100% Value: 100% |
|
| |
Job date: November, 2006. Posted on: 31st Dec, 2006 at 10:30pm. |
|
|
|
|
| UNAUTHENTICATED RATINGS BY CUSTOMERS |
|
|
| |
| Rating: |
|
(95%) |
Contact: Ray
|
| |
| |
Fraser says: "I agree with all the positive comments made. I have gobe here for a few years now. They are highly professional, friendly, competent and honest. These guys are also the best for specialist vehicles such as my MGF. Ray is a real character too. "
Communication: 100% Quality: 100% Reliability: 100% Value: 80% |
|
| |
NOTE: FEEDBACK NOT AUTHENTICATED BY POSTER.
Job date: November, 2008. Posted on: 25th Nov, 2009 at 5:12pm. |
|
|
|
|
| |
| Rating: |
 |
(55%) |
Contact: Ray
|
| |
| |
Jason says: "I Believe the place has gone downhill slightly since john left at the start of the year? There are now no qualified mechanics there and my vehicle has been in and out of there several times."
Communication: 50% Quality: 50% Reliability: 70% Value: 50% |
|
| |
NOTE: FEEDBACK NOT AUTHENTICATED BY POSTER.
Job date: September, 2004. Posted on: 9th Dec, 2008 at 12:32pm. |
|
|
|
|
| |
| Rating: |
|
(100%) |
Contact: John
|
| |
| |
Nick says: "HIGHLY RECOMENDED"
Communication: 100% Quality: 100% Reliability: 100% Value: 100% |
|
| |
NOTE: FEEDBACK NOT AUTHENTICATED BY POSTER.
Job date: February, 2007. Posted on: 9th Feb, 2007 at 1:03am. |
|
|
|
