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Roofcare Ltd / Penrose

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  • 100%
    "Kelly and his crew did an excellent job, quick, quality and a good price."
    Rating by: Mark  |  Rating posted: 18th May, 2024  |  Contact: Kelly  |  Job date: May, 2024
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Mark•18th May, 2024•More details…
  • 25%
    "I had rate this company very highly to start with but then I found out the cost of keeping my warranty of $345 every third year and this is just for moss treatment only! Seem a very expensive charge as they had done a complete restoration and nobody as been up there since if there workmanship was any good why are they not standing behind their product without demanding this mos treatment?. Perhaps they can't trust their own workmanship? You can buy a bottle of wet and forget for way cheaper… boom spray onto the roof and you don't even need to get on to the roof and would be about 60 minutes of work at the most."
    Rating by: STEPHEN  |  Rating posted: 12th Aug, 2019  |  Contact: Alana Higgins  |  Job date: Aug, 2019
    Communication: 100%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    STEPHEN•12th Aug, 2019•More details…
  • 100%
    "Awesome job done by these guys. they did a restoration on a tile roof and a completely new Coloursteel Roof and guttering on the garage. Both roofs are now colourmatched. They did a great job and kept me informed throughout the process. Shaun came and inspected both jobs to ensure I was happy prior to signoff . All staff that have been involved with this have been easy to deal with "
    Rating by: Eileen  |  Rating posted: 13th Feb, 2018  |  Contact: Shaun  |  Job date: Feb, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Eileen•13th Feb, 2018•More details…
  • 0%
    "Terrible communication and rude tradies! The owner Kelly could not give a proper answer to my wife as to when the job will take place and when my wife got frustrated with the lack of communication he insulted my wife. His employee Nigel also is extremely unproffessional. I would not reccommend them to anyone or ever use their services"
    Rating by: Elnaz  |  Rating posted: 11th May, 2017  |  Contact: PETER  |  Job date: May, 2017
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Elnaz•11th May, 2017•More details…
  • 0%
    "Never use this company!! They will convince you to think you need a full restoration when you dont.Money hungry company,steer clear!!!"
    Rating by: Krystal  |  Rating posted: 15th Nov, 2016  |  Contact: Kelly skelly  |  Job date: Nov, 2016
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Krystal•15th Nov, 2016•More details…
  • 100%
    "We were delighted with Roofcare's service; they recoated our ageing and porous tile roof in Mangere Bridge and have guaranteed it for ten years. Communication was prompt and friendly, and the people on the job, including the scaffolders, were really polite and pleasant. The roof looks great. Would thoroughly recommend this company who are professional and excellent to deal with."
    Rating by: Murray  |  Rating posted: 7th Nov, 2016  |  Contact: Kelly Scally  |  Job date: Nov, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Murray•7th Nov, 2016•More details…
  • 100%
    "Kelly was excellent to deal with, swift professional, punctual and the job was done without any problems at all. Very clean job the men onsite were a breeze. Roof Care Ltd is #1 in the field. My roof has never looked better"
    Rating by: Nikki  |  Rating posted: 3rd Dec, 2014  |  Contact: Kelly Scally  |  Job date: Mar, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Nikki•3rd Dec, 2014•More details…
  • 95%
    "Roofcare replaced our 1968 Decramastic tile roof with a new Metrotile roof. It was a fairly complex job. John and his crew were professional and flexible throughout, and great to deal with. They were prepared to work with another company that was replacing our ceiling insulation, even though that arrangement at times compromised their own efficiency. Their pricing was competitive. The owner of the business turned up to do a quality control check before we were sent the final invoice and they… were very responsive to a few minor things we wanted tidied up.

    We are very pleased with the results, and would highly recommend Roofcare to anyone wanting to replace the roof of their house.    "
    Rating by: Chris  |  Rating posted: 30th Aug, 2014  |  Contact: John Peel  |  Job date: Aug, 2014
    Communication: 100%  |  Quality: 90%  |  Reliability: 90%  |  Value: 100%
    Chris•30th Aug, 2014•More details…
  • 100%
    "Our electrician noticed that we had a leak where the roof tiles had moved with bad storms forecast l wanted this small job done quickly. We live on the hibiscus coast and rang alot of company's in the yellow pages. I explained the problem and I was fobbed off by all except
    Roofcare. The pleasant and extremely efficient lady who took my call organized Shaun to come out. Well thank you so much. He was pleasant knowledgeable and the price was perfect. He discussed how to future proof my… roof for another 3 decades. Thanks again they must have fixed the communication glitch others mention. Well done.    "
    Rating by: Karan  |  Rating posted: 2nd Jul, 2014  |  Contact: Shaun Maxwell  |  Job date: Feb, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Karan•2nd Jul, 2014•More details…
  • 100%
    "I was referred to Roofcare from a work collegue and I couldnt have been happier. Fantastic job replacing my roof, and even ensured they painted existing pipework to match new roof colour. Highly recommend to others"
    Rating by: Tracey  |  Rating posted: 30th Jan, 2014  |  Contact: Jamie  |  Job date: Oct, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Tracey•30th Jan, 2014•More details…
  • 85%
    "I had Roofcare carried out two jobs for me last year, one privately and another work related. I would say both jobs were completedly satisfactorily and would recommend Roofcare to anyone.
    There are few things that could be improved like others have suggested such as house keeping and communication but these are minor issues as far as I am concern and the end result is of high standard.    "
    Rating by: Jeffrey   |  Rating posted: 15th Jan, 2014  |  Contact: Shaun  |  Job date: Aug, 2013
    Communication: 90%  |  Quality: 90%  |  Reliability: 70%  |  Value: 90%
    Jeffrey •15th Jan, 2014•More details…
  • 100%
    "We just had Roofcare complete a full replacement of a roof at our rental property.
    They were prompt and kept me in the loop the whole time. The whole job took only a few days and the workers were friendly.
    We have a very demanding difficult tenant and they went above and beyond to satisfy her which was not their responsibility but was most appreciated

    I would highly recommend Roofcare from our experience. "

    Rating by: Jane  |  Rating posted: 16th Nov, 2013  |  Contact: John Peel  |  Job date: Nov, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Jane•16th Nov, 2013•More details…
  • 23%
    "We had Roofcare replace all our roof and spouting. They were effecient in quoting and started the job on time. The final product was also good. However....their communication is non existant, they left nails and rubbish everywhere, never used edge protection safety, and went ahead with building work never authorised or discussed with us. I would not reccommend them."
    Rating by: Mark  |  Rating posted: 31st May, 2013  |  Contact: Matt  |  Job date: Apr, 2013
    Communication: 0%  |  Quality: 30%  |  Reliability: 30%  |  Value: 30%
    Mark•31st May, 2013•More details…
  • 50%
    "Communication was fairly poor. Job Quote ccepted in April. I had to make 3 calls to get them to give me a starting time. Eventually spoke to manager about lack of communication. Many excuses later, job eventually finished in Late August. Was looking for a sharp roofing contractor to do a few sites but frustrated buy roofcare.Final finish met expectation- eventually."
    Rating by: Simon  |  Rating posted: 12th Oct, 2012  |  Contact: Shaun  |  Job date: Oct, 2012
    Communication: 10%  |  Quality: 80%  |  Reliability: 30%  |  Value: 80%
    Simon•12th Oct, 2012•More details…
  • 100%
    "Fixed up a job caused by a right cowboy (refer Affordable Roofing). Was prompt & early on the job, was shocked with what he found - but has done a great repair of previous coyboys bad workmanship. Would reccomend Roofcare.

    "

    Rating by: Anna  |  Rating posted: 18th May, 2012  |  Contact: John Peel  |  Job date: May, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Anna•18th May, 2012•More details…
  • 100%
    "Roofcare replaced our whole roof. They were reliable and efficient. The manager reviewed the whole job at the end. Highly recommended."
    Rating by: Cathy  |  Rating posted: 26th Mar, 2012  |  Contact: Villi  |  Job date: Nov, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Cathy•26th Mar, 2012•More details…
  • 90%
    "Best building works contractor that we have experienced in Auckland. Did exactly what what they promised, when they promised to do it. They even followed up to check the works and re-mediated our minor niggles. Expensive for painting a roof but it was the most competitive quote."
    Rating by: Steve  |  Rating posted: 10th Dec, 2011  |  Contact: Shaun Maxwell  |  Job date: Nov, 2011
    Communication: 100%  |  Quality: 90%  |  Reliability: 90%  |  Value: 80%
    Steve•10th Dec, 2011•More details…
  • 95%
    "As a complete novice in the arena of roof repair, I contacted Roofcare after it was brought to my attention that tiles on our roof had slipped after a storm. They quoted for a full concrete tile restoration along with 3 other of their main competitors. Roofcare were by far and away the quickest to be in contact AND best value for money. At the completion of the job (which occurred more quickly than I had anticipated - even with the unreliable spring weather) Kelly (a manager) came for a final… inspection and even took my husband up onto the roof so he could pass it off as well. A quote from my husband \"they did a mint job\". The only small thing that could possibly be improved is with regard to communication - a call ahead from them to let me know they were coming could have been nice rather than just arriving (as they did)....however I didn\'t need to be home to let them on the roof really did I Overall, very very satisfied customers and I would not hesitate to recommend them to others."
    Rating by: Miriam  |  Rating posted: 5th Nov, 2011  |  Contact: Kelly  |  Job date: Nov, 2011
    Communication: 80%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Miriam•5th Nov, 2011•More details…
  • 83%
    "An excellent overall job, the job was reviewed by the company owner, which is a standard practice. Overall we very pleased. The only thing to improve would possibly be a little more attention to communication, and return calls etc."
    Rating by: Ben  |  Rating posted: 6th Jul, 2010  |  Contact: Matthew Graham  |  Job date: Jun, 2010
    Communication: 50%  |  Quality: 100%  |  Reliability: 80%  |  Value: 100%
    Ben•6th Jul, 2010•More details…