Name: Wasp Security Limited
Telephone: 0800927748
Rating: 75.2

NoCowboys Authenticated Ratings

33%

"As good as a first impression Steven Boardman is capable of making, any positive experience is soon in the past. The system was over priced, over hyped and I'm officially underwhelmed and too be honest i feel quite ripped off and conned. The after sale service is non existent and Steve Boardman is nowhere to be seen, contacted or replying to any communication. I would recommend avoiding Steve and any business he is associated with like the plague."
Rating by: Dave | Rating posted: 7th Mar, 2018 | Contact: Steven | Job date: May, 2016
Communication: 0% | Quality: 50% | Reliability: 70% | Value: 10%
Dave•7th Mar, 2018•More details…
5%

"Its been a year of total disaster with the system that was installed by Wasp Security Ltd and now I understand they are no longer in business. The owner Steven Boardman is all Lip service and a total rip off. Ive been left with a $5k plus system that does not work and nobody wants a bar of it. "
Rating by: Aaron | Rating posted: 4th Oct, 2017 | Contact: Steven | Job date: Oct, 2017
Communication: 0% | Quality: 10% | Reliability: 10% | Value: 0%
Aaron•4th Oct, 2017•More details…
28%

"They had some changes in their come recently and the service is shocking. Steven Boardman was great at quoting and was always responsive. However he was let go and new management is in charge. 3 months after install our security system is still not correctly set up. It took 2 months to even send someone and now we have technician at home every week. "
Rating by: Barbora | Rating posted: 15th May, 2017 | Contact: Paul | Job date: May, 2017
Communication: 30% | Quality: 30% | Reliability: 20% | Value: 30%
Barbora •15th May, 2017•More details…
0%

"I would not recommend avoiding this business. I found Steve to be untruthful, unskilled and underhand. The alarm has continued to have problems and I have sought a cheaper and much more reliable option.
"
Rating by: Victoria | Rating posted: 3rd Jun, 2016 | Contact: Lydia | Job date: Dec, 2015
Communication: 0% | Quality: 0% | Reliability: 0% | Value: 0%
Victoria•3rd Jun, 2016•More details…
0%

"Terrible service. I don't even know what else to say. DO NOT use these guys if you want an alarm system that actually works. Or if you dont want to get ripped off with overpriced junk and unkept promises. This business is NOT about its clients at all, It appears it's only about making a quick buck - Or in my case a quick thousands because they are most definitely not cheap! "
Rating by: Sarah | Rating posted: 21st Dec, 2015 | Contact: Steven | Job date: Dec, 2015
Communication: 0% | Quality: 0% | Reliability: 0% | Value: 0%
Sarah•21st Dec, 2015•More details…
5%

"Had this alarm installed three years ago and there have been ongoing problems with it randomly going off to the point the whole thing was replaced. Then the maintenance means we got many calls about loss of connection to the monitoring. Finally we asked for a repair and they sent a technician but didn't tell us what the cost would be. It turned out they charged $250 to change a battery. I disputed this as I was never told there was a cost on top of the monitoring charge. They… admitted they may not have told me in writing which is a violation of the fair trading laws then said I should just know and sent my disputed invoice to BayCorp. Avoid these con men at all costs. Definitely has got much worse in the three years we have been dealing with them.

The stupid bit is while $250 is an insane price to expect someone to pay without telling them, I offered to pay for the battery at 65 but they just wanted to goto BayCorp in spite of admitting in writing that they broke the law."
Paul Smith responded:
"We are sorry you feel let down on this occasion.This customer called due to a low battery report on their alarm, which we promptly came out to replace. We also performed a service on the alarm to add value for the customer, as this was at no extra charge due to the fact that our minimum charge covers the first half hour. We also repaired the customers remote at their request,which needed the terminals soldered. The customer did not raise any initial concerns with the invoice, and even apologized for forgetting to pay it when it became overdue. We appreciate the business of all our customers, and will always strive to resolve any reasonable query with an invoice, however we feel it is unreasonable to expect that there will not be a charge for a product or service, especially when it was requested by the customer of their own accord. It is our goal to provide the best service to our customers that we possibly can and we will continue to all that we can to achieve this."
Rating by: Kate | Rating posted: 17th Dec, 2015 | Contact: Lydia? | Job date: Dec, 2015
Communication: 0% | Quality: 0% | Reliability: 20% | Value: 0%
Kate•17th Dec, 2015•More details, one reply…
100%

"We found Wasp Security via No Cowboys, had a quote from Steve and then went ahead with the job all without hassle. He was very accomodating to our security requirements and even did us a great deal on alarm monitoring (which has COMPLETLEY changed my views on alarm monitoring since - best decision we made!).
Thanks Steve for all the effort and time - highly recommend Wasp - def NOT a cowboy! :)"
Rating by: Natalie | Rating posted: 11th Sep, 2012 | Contact: Steve And Aaron | Job date: Aug, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Natalie•11th Sep, 2012•More details…
100%

"Steve did a great job. Was quick, efficient and his quote was very competitive.
I would recommend Wasp Security for anyone after a quality job at a great price.
"
Rating by: Paul | Rating posted: 3rd Jul, 2012 | Contact: Steve | Job date: Jul, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Paul•3rd Jul, 2012•More details…
98%

"Good job done - easy to communicate with - kept in contact through email and text and did the job in the time-scale we needed. Even came to pick up the key the house as we were local.
Can\'t really comment on price competitiveness as we didn\'t get others up, but from generic info gathered, seemed like a fair price and others on here seem very happy.
Appears honest and thoughtful in the set up of the system. Well worth getting in to quote for a job. Thanks."
Rating by: Chris | Rating posted: 2nd Jul, 2012 | Contact: Steve Boardman | Job date: Jun, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Chris•2nd Jul, 2012•More details…
100%

"Thank You Steve for the prompt and efficient service in installing our alarm system in a timely and efficiently manner. Excellent competitive price as well! Very Happy with outcome! Cheers!"
Rating by: Maureen | Rating posted: 30th Jun, 2012 | Contact: Steve Boardman | Job date: May, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Maureen•30th Jun, 2012•More details…
100%

"What can I say - Job was priced really competitively with cameras of the highest quality I have seen in my price range. Steve was really onto it and honest, we were able to come up with solutions that suited us perfectly for our fish farming and grow out operations. I would go as far to say that I would seriously consider taking the guy down to Nelson with me when we start on our new South Island facility. Thanks mate you deserve 100%"
Rating by: Blair | Rating posted: 7th May, 2012 | Contact: Steve Boardman | Job date: Mar, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Blair •7th May, 2012•More details…
98%

"Hi i was really impressed with the quality of of the workmen ship. So efficient reasonably price. Great company to do business with. "
Rating by: Lyndel Scharneck | Rating posted: 26th Apr, 2012 | Contact: Steve Boardman | Job date: Dec, 2011
Communication: 90% | Quality: 100% | Reliability: 100% | Value: 100%
Lyndel Scharneck•26th Apr, 2012•More details…
100%

"Great price job was done on time . "
Rating by: Marie | Rating posted: 20th Mar, 2012 | Contact: Steve | Job date: Mar, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Marie •20th Mar, 2012•More details…
95%

"Brilliant technician. Steve turned up on time, completed the install without a problem and charged what he quoted. Would definately use Wasp Security again!"
Rating by: Chris | Rating posted: 15th Mar, 2012 | Contact: Steve Boardman | Job date: Mar, 2012
Communication: 100% | Quality: 90% | Reliability: 90% | Value: 100%
Chris•15th Mar, 2012•More details…
100%

"Steve did a great job installing a burglar alarm and smoke alarms in our new house. He also arranged for someone to change all our locks. He has a great attitude and knows his stuff. Highly recommended."
Rating by: Dave | Rating posted: 27th Feb, 2012 | Contact: Steve Boardman | Job date: Jan, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Dave•27th Feb, 2012•More details…
100%

"Steve and the guys at Wasp Security once again delivered outstanding service for a great price."
Rating by: Stephen | Rating posted: 20th Jan, 2012 | Contact: Steve Boardman | Job date: Jan, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Stephen•20th Jan, 2012•More details…
100%

"Steve and Anna are great to deal with. They look after our home alarm and work alarm system which is monitored by his selected sucurity firm. We have just moved buildings and have had issues with the old alarm system, Steve has fixed these probs. Wasp security is by far the best company alarm firm I have dealt with.
Keep up the good work Steve. Many thanks."
Rating by: Peter | Rating posted: 12th Jan, 2012 | Contact: Steve | Job date: Jan, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Peter •12th Jan, 2012•More details…
98%

"Steve went the extra mile and identified some issues with the existing alarm system that had not been picked up by the previous comapny that had installed and then serviced the system.
Great job, WASP Security. I don\'t have a problem recommending you to anybody!"
Rating by: Elias | Rating posted: 30th Sep, 2011 | Contact: Steve Boardman | Job date: Aug, 2011
Communication: 100% | Quality: 100% | Reliability: 90% | Value: 100%
Elias•30th Sep, 2011•More details…
100%

"We were recommended Steve for our new office alarm system. He was efficient, reliable and very friendly to deal with. The work carried out was tidy and he cleaned up after himself!! I was that impressed with his work I got him to put in a home security system for me. Great job done and would highly recommend him for business and home security."
Rating by: Teri | Rating posted: 29th Sep, 2011 | Contact: Steve | Job date: Jul, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Teri•29th Sep, 2011•More details…
100%

"Steve from Wasp Security came to check our security system with a view to us changing to his monitoring company. Steve was knowlegeable and gave us good advice. He checked the remaining battery life. His monitoring price was lower than the company we were using and we were very pleased to switch. And already the system has been tested with a minor malfunction , Steve was on the phone straight away, providing solutions."
Rating by: Geoff | Rating posted: 29th Sep, 2011 | Contact: Steve Boardman | Job date: Jul, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Geoff•29th Sep, 2011•More details…
95%

"Was very happy with the service provided. they were on time and had constant contact to ensure I was part of every decision. I got Exactly what I wanted/needed. Great job Steve and Team. "
Rating by: James | Rating posted: 29th Sep, 2011 | Contact: Steve | Job date: Sep, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
James •29th Sep, 2011•More details…
100%

"Professional, friendly, thorough, knowledgable service. And I did not get stung either. In fact, I think Steve probably did too much given the price he quoted.

Steve personally came around to my house and made sure my family were safe by installing awesome fire alarms. I was so impressed I am trying to get building management at work to agree to him looking after our office building security. It is as if I feel I owe him that. A wonderful guy with a top attitude and very high level… skills. You can depend Upon Steve and his team."
Rating by: Wayne | Rating posted: 27th Sep, 2011 | Contact: Steve Boardman | Job date: Mar, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Wayne•27th Sep, 2011•More details…

Wasp Security Limited / Security Consultants in Albany

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