The back office just kept calling me for the same questions and very bad arrangement to what I have asked. I won’t use this company… anymore! The movers themsevles are good and nice but not directly employees.
It was our pleasure to have worked with tiger transport for our move.
Kyle was fantastic and prompt in arranging a team for us last minute. The team arrived before time, and promptly started their work.
The transport of all our things was done very carefully and professionally.
The team of 6 guys were fantastic. A big shout out to the team: Johno, Dane, Jordan, Talent, Vai & Caiden!!! Always smiling and diligent. They were extremely helpful and were very quick. We… appreciated the after hours time they put in. Kyle and David were both super generous with their time always answering their mobile phones and answering all our questions. We would recommend tiger transport to all our friends. We are extremely grateful for all the people who made our move successful and stress free today. Our gratitude and appreciation.Best regards,Neha and Kapil
On the day, $ 500 damage done to a door frame and washing machine dropped on its face.
I communicated this straight away, then had to follow up as no response.
Was asked to send photographs, which I did, no response.
Followed up with a phone call, was told they will look into it, no response.
Sent a quote for the damage to be repaired, no response.
Sent my proof… of payment to fix the door frame, no response.So here I am 3 weeks later leaving a poor review. Sales communication was great, but once the job is done, no one interested in resolving any problems. I have since paid to have the frame repaired as the new owners are moving in.
Would definitely recommend and use these movers again!
I can't recommend them enough. In fact, our former neighbour asked for their card as she was so impressed with their work.
I would use them again. In fact, i would ask for them personally.
The removal guys Rusty and Vai were fantastic and took all stress out of moving. The guys were professional and packed up our household and everything arrived safe and well and on time. I wouldn't hesitate on recommending Rusty and Vai and tiger transport.
Both were very professional and hard working. They worked quickly and efficiently, but were also very careful of our items and the house.
Moving house can be a stressful experience but these guys made it much easier. I would definitely use them again.
This is not the first time we have used Tiger transport and and every time very happy with the service and proactive staff provided for the move.
Nothing was ever a problem, they were always on time and kept to schedule, didn't matter what deadlines we gave them and very friendly.
Again thank you for your help and service and compliments to the… last team who helped us with the move, those guys were supper!We will recommend and use you again in the future.
On moving day he Bazza and Lo did an efficient, safe and careful job of moving our pre-packed boxes and loose items. Kyle… was good at pointing out the damage that had already been done on bits of our furniture and the whole move was carried out with super speed, respect and safety. Worth the extra dollars. And the additional man to do the job too.
This is my second time using Tiger Transport
When they arrived, they quickly checked what needed to be moved and started straight away. There was no time wasted. The guys had great personalities - they spoke nicely to us and made us feel like valued customers. The move went smoothly, nothing was damaged at all.
We will definitely recommend Tiger Transport to others.
Would love to use them again!
I would highly recommend Tiger to… anyone (I had Tiger recommended to me as both my Mum and sister have used Tiger on two separate occasions). Punctual, careful, polite and great value for money. We would only use Tiger in the future.
Keep up the good work.
Peter, Vai and Rusty were friendly, polite and worked hard. They were careful and tried there best to put things in the right place. I can't believe how they move heavy stuff whilst cracking a joke. Big shout out to the guys - Peter, Vai and Rusty!!!
Will use you guys again but not planning on moving again!!!! Have recommended to others.
On the Friday I was not at the retirement village when the furniture was delivered my younger sister was with Mum and what those that delivered did was above and beyond in that as I understand it they stayed until Mum and… my sister arrived and then moved all of the furniture to where it was to be placed and moved all of the boxes so they were close to where the contents were to be put away.Once again superb service and happy to recommend to anyone
I fourth vendor refused to quote my move because of the driveway. Tiger not only… managed it, but they managed it well. A simply wonderful team to work with. If you are moving, book them early. Their calendar is usually full.
It made moving house so much easier.
My moving crew this time were Anthony and Rusty. They turned up on time as promised. These guys are legends! They know how to load a truck to capacity and maximise the space. They treated every item with care and seemed to be able to lift heavy objects with extreme ease. They even… handled moving a large safe! All on a humid day and always with a smile. Well mannered, polite lads, but with a great sense of humour.I would highly recommend Tiger Transport without hesitation. Fast and easy communication and wonderful service from the whole team. . Thank you once again. I hope not to move again for a while, but if I do it will be with Tiger.
Thanks for a great service.
TWO PREVIOUS COMPANIES HAD LET US DONE , THESE GUYS SORTED MOVING HEAVY GYM EQUIPMENT AT SHORT NOTICE ....
MUCH APPRECIATED AND HIGHLY RECOMMEND TIGER TRANSPORT.
I would like to write this email in regards to my move with Tiger Transport on Friday May 20th 2016.
When I called Tiger Transport, it was through a Facebook page suggestion, and I had really left the move to the last minute ? there was really only 10 days or so before I moved that I needed a company to use. You were funny, but polite and caring about my needs and made me laugh when I knew my time was running out. You assured me it was no problem and would have two of your best… guys there on that Friday morning at 8 am. I thought, yeah, yeah, Ive heard that before! But, I got up and was ready to go for 8am. Sure enough, 7.55 am rolls around and two guys are walking down my driveway ? surely these aren?t the moving guys I asked for?! Umm, yes, they sure were! They had my entire house put in their truck in 45 minutes! I had only just come back with the coffees when they said they had finished and was there anything else! I was astounded! Not only had they turned up on time, but they?d packed my things in record time! It was rush hour and instead of taking the motorway (which would?ve taken ages, and therefore cost me more) they took the back roads! Again, astounded! They had unpacked all of my things and placed them where I asked in a timely and caring manner. They were chatty and easy to talk with and found them ever so professional. The cost was the cheapest I have ever come across, but it was the service that really shone on Friday. Thank you Dave, everything you said to me was correct and you really opened my eyes to the actual cowboys I have used over the years. I will always use Tiger Transport for any other move I have as well as telling all my friends and family about your professionalism.
They are polite and very careful. Always asking advice from you.
If you are moving in the bays, these are the guys to use.
Great chat as well from them all. A real pleasure. We used a "cheaper company" to move out for our rennivations and that was the worst money we could have spent. Spend a bit more and get your things looked after!
They loaned us the protection blankets for a… week as out floor was newly treated. Good on ya Tiger
1. Super with follow up and email responses2. Very accommodating3. Great service providers on the day of the move
I highly recommend Tiger Transport / Taxi trucks for the reasons above. They had to rent a truck on the day to be able to fulfill my job and did it seamlessly.
Move day - they were prompt. Very clean truck and extremely well mannered. They accommodated to all our requests and took great care to move stuff into the truck and then back into our new… house. They were very careful with the items and not to scratch the walls etc.
Thanks guys, the move was made much easier.
I would highly recommend using them again as I have used other movers in the past and found the level of service from Tiger to be of a higher standard.
Cheers again Robbie & Adrian, you made what could have been a stressful day much easier.
I’d like to send through a big thank you to everyone at Tiger for helping make this move as smooth as possible and helping to take away some of the inevitable stress. I would fully… recommend these guys.
Kiia...wakako...jet...saori and little tsukasa
Very highly recommend.
Carlos Torres was the customer service rep who took our enquiry and he was great with his prompt and clear communication over email and on the phone. He visited our house to give us a proper written quote too which was good.
The team turned up on time and were quick, efficient and friendly as you'd hope.
The price was as per the quote with no hidden surprises.
All in all I'd definitely use again and highly recommend too.
I will… certainly be booking Tiger for my next move and have no reservations in recommending them to others.
Mike (the driver) and Phillip (the offsider) were awesome! They were so friendly and polite, and worked their butts off to get the truck loaded super-quickly. Everything was secured properly and when we got to the other end, everything was in great condition coming off the truck.
Nothing was too much trouble for them - Phillip even re-connected my washing… machine so I didn't have to worry about it. I've already recommend Mike and Phillip to a friend and am going to request them for my next move.
Would I use them again - definitely !!
I will use these guys again and would highly recommend this company to anyone moving or wanting stuff moved.
I found the three guys did it in half the time that two guys did it last time so worth thinking about if you are wondering whether to ask for two or three guys when you move. This is about the 6th time I have used Tiger… Transport to move and they do an excellent job and communicate well throughout the process, even at short notice they will fit you in.
We would like to commend the job provided by Peter and Jamie. They were great, very hard working, polite and courteous. They were also very careful with our furniture and belongings. We would heartily recommend them to our friends and family anytime. We were so happy that we are using them again to move our stuff from Auckland to Tauranga this month.
CheersSue and Kevin
My daughter was very impressed and has booked them in for thier upcoming move in March.
We will continue to recommend to all our friends and family.
Thank you so much,… Joe and Sue
Would definitely recommend to anyone needing to move house!
I will be recommending Tiger Transport to everyone I know based on my experience.
Would recommend you guys to friends and family and will use your services again if we need to move in the future.
Keep up the good work!
Alex and the team
Arrived early 15min, pleasant intro and got down to it. Nothing missing, nothing broken. Extremely pleasant crew. Highly recommended. Our family used these guys 3 times over the last month (different crews) and all had the same great treatment.
My next move… hopefully they can help (to the cemetery ????) No more moving, its so stressful, so use these guys to ease the pain.
Great communications at the start advising of a 10 minute delay to the start time.
The two guys (Rusty and Chris) cleared the house in no time, took real care of our stuff and the rental property. Very professional, friendly and really helped make the move go smoothly.
Same thing the other end - the whole move was done in under 3 hours.
We've used other professional movers who took nearly twice the time.
Next time we move we'll… be asking for these guys!Thanks Pete & Katie
We got three men from this company, and they moved the bookcase from upstairs into the garage.
This was done with good humour, and nothing was damaged in the process. For us, a very good result.
Regards,the Rister family
Friendly and pretty efficient.
Peter and Kim.
They were a wee bit late, and the office did forget to call in and advise us, but it was no problem and they were apologetic. The cost was probably not the… cheapest in the market, but after using the cheaper ones in the past and regretting it - I was more than happy to pay for it, and it was well worth it. More importantly, they were good dudes. Honest, hard working and polite. I'd have them around for dinner any day! Thanks tiger transport, keep this service up and ill not use anyone else!
For what it is worth we used JOHN SCOTT REMOVALS in the past and they were ABSOLUTELY APPALLING. POOR SERVICE, HUGELY… OVERCHARGED, WE FELT COMPLETELY RIPPED OFF - DON'T GO NEAR THEM WITH A BARGE POLE.Enough said. :o)
From the start the communication was excellent with prompt communication from the Head Office, and Kyle did a great job in understanding what we needed.
Nick, Keron and Dewit turned up on time,… and worked really hard. Always cheerful, polite and respectful with us, and with the furniture! They even asked if we wanted any help with shifting anything around after they had moved it all in. We will definitely use them again if we move, and will be telling everyone how good they are too. Great job guys - thanks!
Would definately use again
2, charge start from pick up place not from the branch.
3, Know what they doing and do listen to the customer 's inquires.
Roman and Steve arrived on time, introduced themselves and did a good job. aks and listened our inquires. Will use them again
The price for the job was reasonable, communication brilliant, every thing went very smoothly - Thank you for making my move easy.
Organising everything with the guy on the phone was a really pleasant experience, helpful and kind - even offering me advice to save me money!
The move was an office relocation and they moved everything well without any hassles. I have used other moving companies before that were no were near as reliable or effective. definitely use again.
We had a bad experience with our last move, but this time was excellent. We will not hesitate to recommend Tiger Transport - if all of your staff are as good as these two, Tiger Transport is a business to be proud of.
Many thanks guys.
Our family have used Tiger for years and have always found the service and staff to be consistently outstandingKeep up the fantastic work team!
We recently organised a move for our parents from two pick-up points in Auckland to one location in Whangarei. The correspondence we had with David and Kyle (via telephone and e-mail) was both helpful and professional, so that organising everything leading up to our parents' move was easy and efficient.
The guys Nick and Andre arrived on time, they were efficient at each location, they took care of the items that they were shifting and were… pleasant and approachable. After our parents arrived in Whangarei, we received a message from them saying that Nick and Andre were "wonderful and nothing was any trouble, and they took all the heavy stuff up the stairs". Our parents also said that they were "more than happy with the price they paid". The cost for the entire job was hard to beat (and believe me, we did our research and got quotes from a lot of furniture moving companies). Since the transition was smooth, the experience was pleasant, and the cost was more than reasonable, I would DEFINITELY RECOMMEND TIGER TRANSPORT, for all your transporting needs!! Thanks again to all the team. Your work is greatly appreciated! From Gavin and Toreka
Jeremy (Walker), Roman(Galloway) and Hamish (Kingi) were confident they could pull it off. I (the client) was as nervous as hell, but the guys' professional confidence said "let them have a go". They did it perfectly.… And they're good guys. Price was excellent. I'd hire them again without hesitation.
They were very careful with my belongings which was a pleasure to see.
AND THEY WERE CHEERFUL WHILE WORKING HARD
i dealt with Rick on the phone who explained everything well. Roman and Trey assisted on the day. they were on time, really friendly and did the job quickly and well.
Again thanks to your company for a job well… done.Regards, Wayne & Toni Lester.
The movers were careful, keen & fast.
And the price was v competitive.
I'd definitely uses them again.
They turned up on time, even though it was an early start and raced through the loading of our 3 bed house. A short drive and breather, and then they got us unloaded out the other side in time for lunch. Robbie and Peter were awesome and I would recommend both of them, and Tiger Transport to anyone considering a move. No breakages, and given… that my wife was heavily pregnant, a completely stress free move, so thumbs up from us.
Thank you very much for the delivery of my funiture as requested. Two very efficient and lovely guys from the delivery team- cheers Kyle and Trey.
I have never commented on their excellent service before but this week has been an exception. I have made six moves and a couple of those moves have run into issues that were no fault of Tigers.… Nonetheless their commitment to excellent customer service and the skills of their management team ensured that my clients were moved efficiently and effectively with very little stress. Elderly people have often lived in their home for a long time and moving is exceptionally difficult emotionally for them.I can't recommend Tiger highly enough. All of their staff are helpful and polite. They all work very hard and I appreciate the value they add to my business. The writer is happy to be contacted to discuss my comments.RegardsJanice Willis
Not only did they work fast and careful, they were cheerful all the time - even singing some songs!
I would definitely recommend them and use them again.
Thank you for doing a great job.
They turned up on time, were extremely friendly and got stuck in straight away. They worked non stop and finished the job 1.5hrs early.
I would thoroughly recommend Tiger Transport to anyone that is looking for a friendly, professional and efficient service.
Thanks again you helped the move… go very smoothly.Alastair
I would definatley use Tiger again and recommend to my family and friends
CARLOS spared no time in assessing our needs and the quote was emailed just as he promised.
We did a lot of work getting ready for the move in the hope that it made it easier for the boys. We'd already taken over the fragile, electronics and big bitsy stuff to the new house. We rented… "Ecomove" (http://www.ecomove.co.nz) boxes for all the rest - those rented crates are also HIGHLY RECOMMENDED for moving house, well worth the rental.So on the day, when ROBBIE and CLAUDIO arrived to move us, they were very appreciative of the effort we went to to make their job easier - but at the end of the day, when you're paying by the hour, it makes economic sense to do so.We can't praise ROBBIE and CLAUDIO more highly. Those boys could move! Not only were they fit and strong, they were great strategic thinkers - necessary when we had a tight stairwell. Their manner and conversation was extremely pleasant and they obviously took pride in their work. The care they took with our belongings (and the walls etc of the house) couldn't have been more fastidious.They appreciated refreshments when offered so if you hire Tiger for your move, be sure to have some on hand - they'll earn every drink and snack (p.s. Robbie has a sweet tooth). Actually our old landlord provided refreshments this time - the boys thought that was pretty unusual. I guess it was.Anyway, if you're thinking of a moving company that will treat your gear as if it were their own - GO TIGER!