I advised them that they should use a pallet mover for, but I was told 3 guys could easily handle the lifting of the item. They charge more for more guys.Well they struggled to lift it. I had to help them. They put a massive chip in my garage concrete in the process.
Then they sat in my drive with the truck running for 15 minutes doing nothing before they leave. I then am charged for this as an additional half hour.
In fact they tried to charge me even more… when I spoke with them over the phone...they quote their GPS tracking as evidence of time taken on the job.I paid the amount as I couldn't be bothered arguing anymore.My advice is get a firm fixed quote for the job.
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