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  • 0%
    "had a simple removal request. very slow to reply to messages, uncontactable by phone. found the other reviews here and cancelled after 2 days attempting to use their service. glad i dodged a bullet - how hard is it to politely reply to emails?"
    Rating by: Ang  |  Rating posted: 24th Aug, 2023  |  Contact: N/a  |  Job date: Aug, 2023
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Ang24th Aug, 2023More details…
  • 0%
    "Appalling customer service. Michele, the woman who replies to emails is so rude. I asked for a quote after asking if they serviced the Kapiti area; which they did. She took days to reply to my request so I asked Junk n Dump who were super friendly. I then sent an email to Michele saying I'd found another company. She replied a couple of days later saying they wouldn't be able to give me a quote or do the job which I had already politely informed them I didn't require them for anymore. She is not friendly or helpful at all and was short and kurt throughout the entire interaction."
    Rating by: C  |  Rating posted: 20th Apr, 2022  |  Contact: Michele  |  Job date: Apr, 2022
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    C20th Apr, 2022More details…
  • 0%
    "UNPROFESSIONAL is an understatement. I booked them over email informing them of the things to expect from the job. They confirmed they would do it and even pointed out it would be more than on load and would give me a final price on the day. They showed up on the day and started to look around by themselves, they didn’t want to talk to me at all. It felt like I had to force every word from the guy and he informed me they are disappointed(I assume in the rubbish to be collected!), not for them and his actual words “running” from the job. They promptly proceeded to walk back to their truck without another word. I even asked if they could just take some bigger items. They didn’t even respond to the question. I wish I had seen the other warning reviews before I engaged them. As bad as everyone has described."
    Rating by: Ben  |  Rating posted: 8th Dec, 2021  |  Contact: Michele  |  Job date: Dec, 2021
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Ben8th Dec, 2021More details…
  • 0%
    "This business is absolutely APPALLING. Asked them to remove an old bed, and told them about the access down some steps and was told they could do it. A very unprofessional couple turned up late, took a look at the stairs, and refused to do it before walking out without so much as an apology saying "it would tire them out for later jobs". I was admonished for not letting them know about the access, despite having described it to them upon booking. Do not go near these people, the lack of professionalism and 'service' is beyond terrible."
    Rating by: Julia  |  Rating posted: 30th Jan, 2020  |  Contact: -  |  Job date: Jan, 2020
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Julia30th Jan, 2020More details…
  • 0%
    "Would never use this firm very unprofessional. I had emailed from Auckland saying it was a steep drive no worries they said. A man and Michelle turned up took one look at the furniture and no way we won't be doing this job I was flabbergasted what I told you it was a steep path. They left and I came back to Auckland with the furniture still in the house. Found there manner very rude and blasé. I use 0800 got junk in Auckland and they are amazing so thought it would be the same with these too. Please use some one else so your not left high and dry like myself"
    Rating by: Robyn   |  Rating posted: 14th Jul, 2019  |  Contact: Michelle from 0800 go junk  |  Job date: Jul, 2019
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Robyn 14th Jul, 2019More details…
  • 23%
    "Quoted $200-250 to remove and dispose of two 3 seater couches and a 2 seater couch. A man and a woman turned up, the man looked at the couches and decided they were too heavy, so they turned down the job claiming they didn't have anyone else available to help move the stuff. Pretty irritating, since I had booked in advance and organised other furniture deliveries around them, on the assumption they would get the job done."
    Rating by: Rob  |  Rating posted: 22nd Feb, 2018  |  Contact: MICHELE BENGE  |  Job date: Feb, 2018
    Communication: 50%  |  Quality: 0%  |  Reliability: 10%  |  Value: 30%
    Rob22nd Feb, 2018More details…
  • 0%
    "Looks like they'll only respond to you if you meet a dollar threshold on pickups - anything small, they won't even bother with a reply.

    Their brand name is a literal phone number but they don't have phone communication - all communication is done by email (try call their line).

    Very unprofessional. "

    Rating by: Jehovah  |  Rating posted: 31st Jan, 2018  |  Contact: 0800 Go Junk  |  Job date: Jan, 2018
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Jehovah31st Jan, 2018More details…
  • 15%
    "During the booking process and the manner in which it was handled, is a reminder that sometimes spending a bit more is better, especially when the service
    doe's not have an issue with presenting proper quotes on their letterhead.

    As my booking came near to completion 0800 Junks customer service approach sunk to an all time low. It became seriously offensive, reflected a rather 'I can't be stuffed' attitude and a questionable lack of professionalism, best described as 'COWBOY'! When i was also told by the service they would not provide me a proper quote, I should look elsewhere, did raise my radar????

    I have since found another service, a bit more expensive but well worth it. Happy to provide both a phone and letterhead quote and receipt. Is able and willing to do the job know-matter how big or complicated and is POLITE!. Thus, has resulted in us contracting this guy for all of our future requirements.

    My dealings with 0800 Junk was a somewhat disgusting service experience. I too would strongly advise other potential customers not to bother. There are definitely other services out there whom will do the job and be respectful of the customer!!!
    "

    Rating by: TopCat  |  Rating posted: 13th Nov, 2017  |  Contact: Michele  |  Job date: Nov, 2017
    Communication: 10%  |  Quality: 10%  |  Reliability: 0%  |  Value: 40%
    TopCat13th Nov, 2017More details…
  • 90%
    "Very pleased with the service and price. They were a bit late, but did text to let me know. Can not fault theses people and would definitely use them again and recommend to others. "
    Rating by: Suzy   |  Rating posted: 2nd Sep, 2017  |  Contact: Michelle   |  Job date: Sep, 2017
    Communication: 90%  |  Quality: 100%  |  Reliability: 70%  |  Value: 100%
    Suzy 2nd Sep, 2017More details…
  • 0%
    "Pretty hopeless service. Cancelled the job "due to unforeseen circumstances" via email less than 12 hours out (despite having confirmed 24 hours prior). Offered no alternative pick up dates and really left me in the lurch. Unreliable. Be very careful if you do decide to book these cowboys."
    Rating by: Tricia  |  Rating posted: 7th Jul, 2017  |  Contact: Michele  |  Job date: Jul, 2017
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Tricia7th Jul, 2017More details…
  • 23%
    "Overall, very unreliable and odd service. The administrator failed to provide a quote in a timely manner, and only managed to do so after being promoted by the client. Having issued a quote and confirming the work could be done, I was informed after requesting we move forward 0800 Go Junk would not assist and no explanation was provided. Very strange indeed. "
    Rating by: Shannon  |  Rating posted: 26th Jun, 2017  |  Contact: Michele, administrator  |  Job date: Jun, 2017
    Communication: 10%  |  Quality: 0%  |  Reliability: 10%  |  Value: 70%
    Shannon26th Jun, 2017More details…
  • 100%
    "Wow what a great service. With just one easy phone call to 0800 GO JUNK away went all my rubbish. These guys showed up on time, worked hard and cleaned up after themselves. I will not bother with skip bins again as the 0800 GO JUNK service is just so much better. Its about time someone started a service like this in Wellington. Well done 0800 GO JUNK. "
    Rating by: Cameron  |  Rating posted: 19th Jul, 2013  |  Contact: Cameron  |  Job date: Jul, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Cameron19th Jul, 2013More details…
  • 100%
    "0800 Go Junk did a great job removing all my rubbish. I highly recommend. "
    Rating by: Shayna  |  Rating posted: 3rd Jul, 2013  |  Contact: Shayna  |  Job date: Jul, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Shayna3rd Jul, 2013More details…

Phone number
0800465865

Physical address
Wellington City

Categories we service
Waste Disposal

Areas we service
Wellington Region