Name: 5 Star Plumbing
Telephone: 0800111181
Rating: 90

Ratings

85%

"I have nothing but praise for 5 Star Plumbing, despite never meeting anyone. We live in the South Island and have had plumbing issues with a commercial building.. 5 Star have dealt with our tenants, kept us informed, completed the work, sent pictures to confirm and been great people to do business with. We like to pay our bills in a timely manner and we appreciate working with professionals who do business the same way.
"
Michael Mullany responded:
"You are very welcome Anna, its so good to deal with customers who know what they want and trust us to use our expertise on a job. Hope to do more business with you in the future."
Rating by: Anna | Rating posted: 24th Feb | Contact: Anna Salek | Job date: Feb, 2020
Communication: 40% | Quality: 100% | Reliability: 100% | Value: 100%
Anna•24th Feb•More details, one reply…
100%

"I am a property manager who manages many homes. 5 Star Plumbing Ltd's service is the best I have experienced, they clearly communicate with tenants and solve problems efficiently. They are already my long-term maintenance company."
Rating by: Shun | Rating posted: 20th Nov, 2019 | Contact: Micheal | Job date: Oct, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Shun•20th Nov, 2019•More details…
93%

"Took two visits to locate the leaks, but once found fixed these promptly"
Rating by: Janet | Rating posted: 19th Nov, 2019 | Contact: Mike | Job date: Oct, 2019
Communication: 90% | Quality: 90% | Reliability: 90% | Value: 100%
Janet•19th Nov, 2019•More details…
83%

"This company were very efficient - they located two leaks then proceeded to quickly quote for the job. The job was completed efficiently and came in under the quotation given. Staff were pleasant to deal with. We highly recommend 5 Star Plumbing."
Rating by: Gill | Rating posted: 13th Nov, 2019 | Contact: Michael Mullany | Job date: Oct, 2019
Communication: 80% | Quality: 80% | Reliability: 80% | Value: 90%
Gill •13th Nov, 2019•More details…
100%

"Job was done quickly and at a reasonable price. The meter was no longer ticking over so presume the leak fixed. "
Rating by: Marion | Rating posted: 12th Nov, 2019 | Contact: Unknown | Job date: Nov, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Marion•12th Nov, 2019•More details…
13%

"“5Star Plumbing / Drainlaying: BEWARE of 5Star !!
in my experience they have been incompetent, dishonest and unprofessional “
My concerns are:
(1)in June 25th 5Star recommend; at a fee; that there was a requirement for a CCTV inspection of the 30mm water line.
This is an intentional deception ….. as a CCTV a camera cannot access a 30mm line
(2) clean up: repeatedly shoddy and incomplete …. Ultimately I had to complete the clean up myself
(3)The 5Star thrust… smashed through the 100mm common (6 households) septic line causing costs, inconvenience and health issues to all 6 households

5Star promises to cover all costs have not been kept, there have been no reply from 5Star to our emails for months at a time

They blame “tree roots” and “old pipes” for their incompetence BEWARE of 5Star !!

Star rating : less than 1 ….. in fact NIL

Ron : Epsom"
Michael Mullany responded:
"We are very sorry if someone feels this way about our work, we would never deceive our customers by charging unnecessary costs and we believe that we are very fair in our charges. Dishonesty has never been a trait of ours, hence why our business has now been going for a successful 9 years in Auckland. When we quote to install new 25mm water lines Health and Safety requires that all underground services be inspected prior to drilling. Mapping Services are included in all our quotes ie; private line inspections for gas, electrical, storm water, sewer incl Council services. This is not intended for any type of deception. Camera inspections are done on stormwater and sewer lines that are 100mm in diameter or greater, why it can not be done on lines smaller than 100mm. Cameras can not test water lines due to its size. X-rays are done on fibre, gas and electrical services. 30mm water lines are mostly found on commercial sites in Auckland and not in residential areas. Water lines can be traced by pushing a copper trace wire into the pipe from the one end to the other end. This is usually only done when a client does not know where their water pipe enters the building. Our Terms of Trade states clearly “ If you are unhappy with the work we provide, or have any problems or comments, please let us know immediately” Communication is the best, there are so many different forms that we can use to relay messages with today. The telephone works very well. “We will do our best to fix any problems right away.” We keep to our promise and this is what makes our small family business a great team! When we do underground work and damages occur it is never our intention to do this. Unfortunately the drill did damage the sewer line of the one unit and damages were not visible until there was a sewer/drain blockage. However, we were able to tend to this as soon as we were made aware of it, at no extra cost or inconvenience to the client. It is so sad to see such a negative rating, but everyone has a right to their own opinions. "
Rating by: Ron | Rating posted: 30th Oct, 2019 | Contact: Renshi @ 5Star | Job date: Jun, 2019
Communication: 0% | Quality: 0% | Reliability: 50% | Value: 0%
Ron •30th Oct, 2019•More details, one reply…
63%

"Needed a leak investigated, and Water Leaks was available to seek it out the next day.
Michael was very helpful, identifying not only where the leak must be, but also pointing out a disconnected waste pipe that was discharging waste water under the house!
Michael said 5 Star Plumbing could come the next day, and he offered to ask the plumber to reconnect the waste pipe in the same visit.the
The plumber was not able to come until a week after Michael's leak detection visit.
In the mean time… I needed the laundry and temporarily gaffered the diconnected laundry waste pipe.

A week later the mains leak was fixed, but as far as I can tell the waste pipe under the house was not touched.

I've emailed and called several times to find out, for sure as I am post-surgery and cannot get under the house myself at the moment. No response by email and no call back after raising the question on the phone.

I know plumbers are busy, bit it's worrying that something I thought was taken care of might not have been."
Rating by: Juliet | Rating posted: 29th Oct, 2019 | Contact: Michael Mullany | Job date: Oct, 2019
Communication: 50% | Quality: 70% | Reliability: 60% | Value: 70%
Juliet•29th Oct, 2019•More details…
93%

"Unfortunately the leak detector guy didn’t pick up all the leaks first time so had to return but that is not the fault of the plumbers repairing the leaks.
"
Rating by: Mike | Rating posted: 17th Sep, 2019 | Contact: U/k | Job date: Sep, 2019
Communication: 100% | Quality: 80% | Reliability: 90% | Value: 100%
Mike•17th Sep, 2019•More details…
100%

"Fantastic service as always, been using 5 star for Years. very friendly, helpful and awesome job done"
Michael Mullany responded:
"Fantastic review!!! Thank you very much for using us again!!!"
Rating by: Adam | Rating posted: 10th Sep, 2019 | Contact: Adam | Job date: Sep, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Adam•10th Sep, 2019•More details, one reply…
93%

"Great efficient team who knows exactly what needs to be done.Found the underground leak in a minute and it was rectified same day."
Rating by: John | Rating posted: 3rd Aug, 2019 | Contact: Michael | Job date: Aug, 2019
Communication: 90% | Quality: 100% | Reliability: 100% | Value: 80%
John•3rd Aug, 2019•More details…
100%

"Fantastic service! Above and beyond really. Very helpful with my water leak situation. Would definitely use them again and recommend them to everyone"
Michael Mullany responded:
"Thank you very much for your fantastic rating Ben!"
Rating by: Ben | Rating posted: 19th Jun, 2019 | Contact: Michael | Job date: Jun, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Ben•19th Jun, 2019•More details, one reply…
100%

"Great service, nice people to deal with and a good price. Went further to search for the parts needed. Very happy. "
Michael Mullany responded:
"Only happy to help, you are very welcome!"
Rating by: DJ | Rating posted: 28th May, 2019 | Contact: Mike | Job date: Mar, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
DJ•28th May, 2019•More details, one reply…
95%

"Very happy with Michael and his team! Found the leak almost straight away and arranged for it to be repaired the next day. Once he found out the leak was bigger than expected he temporarily fixed the leak and gave us options on how to repair it permanently closing as little damage as possible to the property. The whole process was simple and I found Mike very easy to deal with! Recommend 5 star plumbing to all! "
Michael Mullany responded:
"Thank you very much for your positive review. It is a good idea to consider recommendations from an expert:)"
Rating by: Joe | Rating posted: 28th May, 2019 | Contact: Michael | Job date: May, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Joe•28th May, 2019•More details, one reply…
100%

"Great team, from the call center/dispatch to the people on the tools performing the work. helpful, courteous and professional!"
Michael Mullany responded:
"Jeremy thank you for your great review! We will always try our best to go the extra mile."
Rating by: Jeremy | Rating posted: 30th Apr, 2019 | Contact: Mike | Job date: Apr, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jeremy•30th Apr, 2019•More details, one reply…
100%

"Michael was very professional. He located the leak on my property even though building work going on next door made it very hard for him to hear through his head phones. He explained thoroughly what the problem was and the best route to take to remedy the problem. I could tell straight away that he was a very honest person and have no hesitation in taking his advice on the best way to fix this problem.
"
Michael Mullany responded:
"Thank you for your lovely review Melva, we really appreciate your honesty;)"
Rating by: Melva | Rating posted: 17th Apr, 2019 | Contact: Michael Mullany | Job date: Apr, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Melva•17th Apr, 2019•More details, one reply…
100%

"They are so professional. Just 2 mins found the problem and fix it. Save time save money."
Michael Mullany responded:
"That's how we roll! Save time and money, we always like to keep costs low for our customers."
Rating by: tang | Rating posted: 15th Apr, 2019 | Contact: molly | Job date: Apr, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
tang•15th Apr, 2019•More details, one reply…
75%

"Brilliant service. Helpful, experienced, efficient and fast service."
Michael Mullany responded:
"You are very welcome Cathy and thank you for your review"
Rating by: Cathy | Rating posted: 5th Apr, 2019 | Contact: Mike | Job date: Apr, 2019
Communication: 70% | Quality: 80% | Reliability: 80% | Value: 70%
Cathy•5th Apr, 2019•More details, one reply…
100%

"Skilled, knowledgeable and prompt service, highly recommend."
Michael Mullany responded:
"Thanks Rob!!! "
Rating by: Rob | Rating posted: 5th Apr, 2019 | Contact: Mike | Job date: Apr, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Rob•5th Apr, 2019•More details, one reply…
98%

"Great service....awesome people to deal with. Very professional and job done properly in timely manner with quick responses. Highly recommend "
Michael Mullany responded:
"Many many thanks for your lovely review Pushkar!!!!"
Rating by: Pushkar | Rating posted: 2nd Apr, 2019 | Contact: Mike | Job date: Mar, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Pushkar•2nd Apr, 2019•More details, one reply…
100%

"Very satisfied with the service, punctual and job well done. I highly recommend these plumbers!"
Michael Mullany responded:
"Thank you Anne;)"
Rating by: Anne | Rating posted: 28th Mar, 2019 | Contact: Michael Mullany | Job date: Mar, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Anne•28th Mar, 2019•More details, one reply…
100%

"Techican was very helpful "
Michael Mullany responded:
"You are very welcome."
Rating by: Onkar | Rating posted: 26th Mar, 2019 | Contact: Renschi | Job date: Mar, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Onkar•26th Mar, 2019•More details, one reply…
98%

"Prompt and efficient service. Very helpful "
Michael Mullany responded:
"Thank you for your positive review Heather!"
Rating by: Heather | Rating posted: 11th Mar, 2019 | Contact: Michael Mullany | Job date: Mar, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Heather •11th Mar, 2019•More details, one reply…
93%

"Michael did excellent job.
Very quick , kind and looks master plumberlike."
Michael Mullany responded:
"Thank you James for your review"
Rating by: James | Rating posted: 8th Mar, 2019 | Contact: Michael | Job date: Mar, 2019
Communication: 90% | Quality: 100% | Reliability: 90% | Value: 90%
James•8th Mar, 2019•More details, one reply…
100%

"Work carried out quickly and efficiently, and with a smile! I will definitely use again"
Michael Mullany responded:
"Thank you for your review John!"
Rating by: John | Rating posted: 25th Feb, 2019 | Contact: Renschi | Job date: Feb, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
John•25th Feb, 2019•More details, one reply…
100%

"I can't rate 5 Star Plumbing high enough. Prompt response to my enquiry and did our job the same day. Brillant "
Michael Mullany responded:
"Thank you for your rating!!!"
Rating by: Chris | Rating posted: 20th Feb, 2019 | Contact: Michael | Job date: Feb, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Chris•20th Feb, 2019•More details, one reply…
100%

"We had a really big complicated plumbing issue on our property which is a combined home and minor unit. Mike re-piped some incorrect piping of the water supply to both the main house and the minor unit, to correct what our tenant in the minor unit had illegally done some years earlier when he connected his laundry, toilet and outside tap to the meter of the main house. The main house has therefore been paying for a lot of his water. Mike went above and beyond and corrected everything that… our tenant had illegally done, plus repaired some other plumbing issues which were unrelated to this issue, but that needed remedy. We can't thank him enough for his professionalism, competency and ease of communication to have a very difficult situation dealt with so well. Thank you Mike."
Michael Mullany responded:
"Thank you Raechel for your positive remarks, yes this was a challenging one and fun to figure out. Got the old brain going;)"
Rating by: Raechel | Rating posted: 7th Feb, 2019 | Contact: Mike Mullaney | Job date: Feb, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Raechel•7th Feb, 2019•More details, one reply…
88%

"Always reliable, always professional but not cheap.
I will use them again and have done so for some time
"
Michael Mullany responded:
"Thank you for being our loyal customer, much appreciated!"
Rating by: Stewart | Rating posted: 31st Jan, 2019 | Contact: Juan | Job date: Jan, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 50%
Stewart•31st Jan, 2019•More details, one reply…
100%

"Worryfree and trustworthy. Have been using their services for long time. Reliable."
Michael Mullany responded:
"Thank you Kamlesh, always good to return and help out regular customers."
Rating by: Kamlesh | Rating posted: 1st Sep, 2018 | Contact: Mike | Job date: Sep, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Kamlesh•1st Sep, 2018•More details, one reply…
100%

"Michael provided a speedy repair to a leaky pipe in our laundry. We are always grateful for his prompt response to any problems we have."
Rating by: Patrick | Rating posted: 10th Aug, 2018 | Contact: Michael Mullany | Job date: Aug, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Patrick•10th Aug, 2018•More details…
100%

"I was impressed with Mike's friendliness, promptness and professional service. I would phone him again if needed."
Rating by: Patsy | Rating posted: 9th Aug, 2018 | Contact: Mike | Job date: Aug, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Patsy•9th Aug, 2018•More details…
65%

"Juan was very nice to deal with. The fix was exactly what we needed.
Thanks guys."
Rating by: Graeme | Rating posted: 13th Jun, 2018 | Contact: Juan | Job date: Jun, 2018
Communication: 50% | Quality: 80% | Reliability: 50% | Value: 80%
Graeme •13th Jun, 2018•More details…
38%

"Michael came onsite to detect the water leak. Before Michael came we had one leak under a lemon tree. That was fixed. Because the water meter still increasing highly after the first leak fixed, so Michael was here to detect if any more leaks. As a result he said he found 2 under our drive way and gave us a quote about $5000 to change a new pipe. Because it is a big project to us with that amount of money in quote we found another plumber to double check the leak from another company. It turned… out the second leak is just close to the first leak under lemon tree. 10cm away but Michael didn’t find. So we fixed that leak. And all fine now. So there is not any leak under drive at all. I emailed back 2 weeks ago to 5 star about this result. Till now no one replied, then That’s where the rate came. Disappointed on the detect result and no reply at all."
Rating by: Helen | Rating posted: 17th Apr, 2018 | Contact: Michael | Job date: Mar, 2018
Communication: 50% | Quality: 0% | Reliability: 100% | Value: 0%
Helen•17th Apr, 2018•More details…
55%

"At first we were please with the service that 5 Star Plumbing gave, they came quickly to examine a potential water leak (within two hours of being contacted). Michael came and told us very quickly where he found the leak to be and that it was very loud 56db and that was it. Upon being asked if there was a second leak elsewhere he said no, and advised directional drilling the length of the drive to rectify. The total length of time was less than fifteen minutes. There was no physical probe used,… only auditory. Subsequent to being informed of the cost of this, we sought a second opinion. The second opinion dug where Michael said the leak would be and not only was there no leak near that area, there was not a pipe. The pipe being within a reasonable margin of error (approx 1m) away but there was no leak on that section of pipe. A leak was found approximately 25m away. Overall we have been thoroughly disappointed with the service provided."
Rating by: Baz | Rating posted: 5th Apr, 2018 | Contact: Michael | Job date: Mar, 2018
Communication: 70% | Quality: 0% | Reliability: 100% | Value: 50%
Baz•5th Apr, 2018•More details…
100%

"John got the job done promptly and efficiently! All good!"
Michael Mullany responded:
"Thank you for your 100%, much appreciated, and a pleasure working for cool customers "
Rating by: Steele | Rating posted: 16th Mar, 2018 | Contact: Steele Burrow | Job date: Mar, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Steele•16th Mar, 2018•More details, one reply…
40%

"Have had 3 jobs done by 5 star. First was a bath tap re positioning which was done well. Second was a pressure fix that ended up causing a leak which they needed to be called back for, though that was done free. Third was a kitchen fit out which initially looked good but ended up failing within a year.
Started off reasonably well but I won't use them again. Secretary is sometime difficult to work with. Michael did all our work.
"
Michael Mullany responded:
"Thank you for your review. When we supply products to customers we only supply locally manufactured products. We can proudly say that these are sourced from Chesters, Plumbing World, Micos or Franklins, but we carefully/seldom select products from Mitre10, or Bunnings. Some products from the latter suppliers are imported and do not hold the water mark logo therefore fails shortly after use or installation simply because it is not made for NZ Standards/uses. Our Terms of Trade clearly states that when you supply imported products we do not guarantee anything for that matter. This is why we believe in using local products that are easily accessible, manufacturers do exchanges so easily there is no question to why and it lasts so much longer and looks so much better in your beautiful kitchens/wet areas."
Rating by: Mark | Rating posted: 10th Mar, 2018 | Contact: Michael Mullany | Job date: Jan, 2018
Communication: 20% | Quality: 20% | Reliability: 50% | Value: 70%
Mark•10th Mar, 2018•More details, one reply…
100%

"Mike was professional and very informative. Great to have an on time reliable contractor!!
many thanks"
Michael Mullany responded:
"Pleasure Matt! Thanks for a 100% WOW!"
Rating by: Matt | Rating posted: 7th Mar, 2018 | Contact: Matt Willaims | Job date: Mar, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Matt•7th Mar, 2018•More details, one reply…
95%

"Our laundry tub was installed to an excellent standard and at a reasonable total cost."
Michael Mullany responded:
"Thanks for the positive feedback Barry. Only happy to assist!"
Rating by: Barry | Rating posted: 27th Feb, 2018 | Contact: Barry McCarter | Job date: Feb, 2018
Communication: 80% | Quality: 100% | Reliability: 100% | Value: 100%
Barry•27th Feb, 2018•More details, one reply…
100%

"We have always received prompt and efficient service from Michael and his team and wouldn't hesitate to recommend them."
Michael Mullany responded:
"You are most welcome Patrick, thank you for the 100%:) We appreciate clients like you!"
Rating by: Patrick | Rating posted: 13th Feb, 2018 | Contact: Juan | Job date: Feb, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Patrick•13th Feb, 2018•More details, one reply…
95%

"Received first class service.
I was impressed with the expertise & professionalism of this company. Our problem was identified & repaired quickly. The cost was most reasonable."
Michael responded:
"Only a pleasure Vaughan thank you. Hopefully next time we'll get a 100% rating:)"
Rating by: Vaughan | Rating posted: 31st Jan, 2018 | Contact: Raschi | Job date: Jan, 2018
Communication: 90% | Quality: 100% | Reliability: 90% | Value: 100%
Vaughan•31st Jan, 2018•More details, one reply…
100%

"I have used 5 star plumber many times over the past 4 years. my properties are tenanted and and I have always found the attending staff to be great, polite, and professional. The various jobs they have been asked to attend to have always been completed to a high standard and with minimal impact on the tenant. I use Micheal, Renschi and their team as they are great to communicate with in order to achieve the best result. highly recommended"
Michael responded:
"Thank you very much for the positive review Trish, much appreciated"
Rating by: Trish Gordon | Rating posted: 29th Jan, 2018 | Contact: Micheal | Job date: Jan, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Trish Gordon•29th Jan, 2018•More details, one reply…
95%

"Excellent, fast, friendly work. "
Michael responded:
"A pleasure doing business, thank you Mike"
Rating by: Mike | Rating posted: 4th Jan, 2018 | Contact: Michael Mullany | Job date: Jan, 2018
Communication: 90% | Quality: 100% | Reliability: 100% | Value: 90%
Mike•4th Jan, 2018•More details, one reply…
63%

"The service was good and reliable however I think pretty expensive for what was done and the final covering of the driveway which I was charged very heavily for was shoddy and poor."
Michael responded:
"Thank you for your review. However, pls take into consideration that we specialize in plumbing and not concreting. Pls refer to our Terms of Trade."
Rating by: Andrew | Rating posted: 21st Dec, 2017 | Contact: Michael | Job date: Dec, 2017
Communication: 70% | Quality: 60% | Reliability: 100% | Value: 20%
Andrew•21st Dec, 2017•More details, one reply…
93%

"Good service , fixed quite a tricky problem with a leaking water main. I always like tradesmen that inspire me with confidence that nothing is going to be too difficult and Michael is certainly in that category . Very confident and competent tradesman"
Michael responded:
"Thank you for your positive review, much appreciated."
Rating by: Peter Kilhams | Rating posted: 2nd Nov, 2017 | Contact: Michael | Job date: Nov, 2017
Communication: 90% | Quality: 100% | Reliability: 80% | Value: 100%
Peter Kilhams•2nd Nov, 2017•More details, one reply…
100%

"These guys are brilliant. We had a troublesome leak hidden deep in the wall. They found it in seconds and then fixed it. We had a similar leak 5 years ago, and that plumbler took 5 hours and 4 gaint holes in our walls to find it
These guys are a huge step ahead! "
Michael responded:
"Thanks for the 100% Phil! Happy to help with anything!"
Rating by: Phil | Rating posted: 11th Sep, 2017 | Contact: Phil McIntosh | Job date: Sep, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Phil•11th Sep, 2017•More details, one reply…
65%

"I used 5 star plumbing for a recent very simple leak. Plumber came promptly and did the job well and was a nice guy. THe invoice however was higher than i expected (1.25 hours charged when he was there for about 45 mins. I expected 1 hour) and when challenged I was told I'd already received a "discount" of $30 travel charge that I wasn't initially informed of. Also $15 + GST for about half a metre of standard polybutelene pipe!! what the!
Shame about the invoice because the… plumber/plumbing was good but i won't use again."
Michael responded:
"As I have explained before, but I'll elaborate here: *No travel was charged. We are on the North Shore, but our plumbers work in the greater Auckland area. This depends where they come from, charges are according to their GPS. *We do not charge less than an hour for the first hour + travel. This is a set first hour charge. *The bute pipe on the invoice shows 5meter, but the charge is not for the 5meters. We would usually charge for the full 5m, the rest is tipped."
Rating by: Mark | Rating posted: 8th Sep, 2017 | Contact: Juan Mullany | Job date: Sep, 2017
Communication: 50% | Quality: 100% | Reliability: 100% | Value: 10%
Mark•8th Sep, 2017•More details, one reply…
90%

"We had a leak in the water main and called 5 Star Plumbing to check it out. They found the leak pretty quickly and gave us two options for the repair. The quote came through the next day. The day before the scheduled repair day we got a call that some equipment has broken down. But the team at 5 Star Plumbing promised to do what they can to reschedule asap. Fortunately they came a few days later. Since the leak was under our shared drive way, we opted for the directional drilling method which… turned out to be perfect. The job was done quickly and professionally with minimum impact and no mess! I can only recommend the company!"
Michael responded:
"Thank you Susanne"
Rating by: Susanne | Rating posted: 10th Aug, 2017 | Contact: Michael | Job date: Aug, 2017
Communication: 80% | Quality: 100% | Reliability: 100% | Value: 80%
Susanne•10th Aug, 2017•More details, one reply…
100%

"Very helpful and professional and friendly staff. 2nd time I've used this company, highly recommend "
Michael responded:
"Thank you Angela"
Rating by: Angela | Rating posted: 10th Aug, 2017 | Contact: Angela | Job date: Aug, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Angela•10th Aug, 2017•More details, one reply…
0%

"I would HIGHLY recommend NOT using this business. Today we paid $600 to another plumber to redo a job done by 5 Star. The new plumber just shook his head at what 5 Star had done. There were so many mistakes there would not be room to list them. The funniest one (if in fact one can even laugh about it) was piping hot water into the toilet cistern and the deadliest one was changing the shower setting from cold to hot and the hot to cold (this wasn't even supposed to have been touched and burnt… the first person into the shower after 5 Star had been). The son who did the job neither had the tools or parts, so there were 4 trips getting what was required. One part was charged out to us MORE than DOUBLE the Mitre 10 retail price. We were charged $1300. The account was to be paid the same day we received it and while we were trying to negotiate about the problems we were threatened the account was incurring 1% charges on a daily basis. They never returned to fix or sort any of our issues and we stupidly paid the bill. They did shoddy work. The son was more interested in his phone than the job and we were over charged on time AND even for a "call out" that NEVER happened. On the initial check Michael was by far more interested in talking of his personal life than the job which got little more than a quick cursory look. If you value your money and your job DO NOT use this company."
Michael responded:
"We always recommend to our clients to NOT use imported products. These products constantly give problems and parts are not readily available like locally manufactured items. How is it possible to charge a product out double the $'s when our system have set prices sourced from our suppliers, can not change it on the system. With regards to the tools. Once again, locally manufactured products are so easy to use when you have locally manufactured tools that suit. Imported products (depending where its from) are of a different design and use different tools. This means we do not carry imported tools. We only use the best tools for our jobs. Most clients prefer using local products. Legally hot water is supposed to be situated on your left, plumbers rule. With the original pipework in place, this was obviously not so when plumbed. Simple mistakes are easy to fix, we did fix our mistakes without any disputes. Waters should be tested first before climbing in. This job was done as a charge-up. This means, every time we go back it is charged from the 1st hour + travel + GST. We did not charge the extra trips. We gave over $100 credit/discount. All our invoices are payable on the same day. If a client lets us know that they can not pay it the same day, we are fair and flexible in that regard. Our staff rely on their devices to: take photos of the job, communicate with the office, and load materials. This is an essential part of their day. Michael is VERY passionate about his work AND his personal life. If asked, he will elaborate on his personal life. There was a lot of interest from the client there. The only way to form a relationship with someone is to know a little more about them."
Rating by: Mel | Rating posted: 1st Aug, 2017 | Contact: Michael | Job date: Jul, 2017
Communication: 0% | Quality: 0% | Reliability: 0% | Value: 0%
Mel•1st Aug, 2017•More details, one reply…
100%

"VERY happy with job.
Had PlumbQuick come three times, couldn't find the leak or the water pipes entry point, suggested I pull down walls bit by bit until they found it. Thought this a little extreme.
Seeked second opinion, Michael came, within ten minutes he had found the leak, he worked confidently which gave me reassurance.
Job done and dusted within the fortnight - very pleased."
Michael responded:
"Thank you for your positive response Karen, happy to help."
Rating by: Karen | Rating posted: 25th Jun, 2017 | Contact: Michael | Job date: Jun, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Karen•25th Jun, 2017•More details, one reply…
95%

"Very impressed with their work. Mike arrived earlier than he said he would when responding to a call on a Sunday. He explained what the issues were and fixed the problem quickly. He had an impressive, reassuring manner and has done a great job. I'd happily recommend them to anyone."
Michael responded:
"Thank you for your response Robin"
Rating by: Robin | Rating posted: 15th May, 2017 | Contact: Michael Mullany | Job date: May, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Robin•15th May, 2017•More details, one reply…
100%

"Yay... another 5 star job from 5 Star Plumbing. You guys rock! Thanks so much for sorting out our drain asap and for excellent price!!!"
Michael responded:
"Thank you Sally for your rocking amazing review!"
Rating by: Sally | Rating posted: 27th Apr, 2017 | Contact: Darcy | Job date: Apr, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Sally•27th Apr, 2017•More details, one reply…
95%

"They organised for a specialist drain cleaner van to come, same day, on the Saturday, to deal with our blocked waste water pipe. He arrived mid arvo, got stuck into the job, very well equipped and experienced. Showed and explained everything to me. Fixed the problem, probably all in 1 hour. Cleaned up the mess as well. Much appreciated!"
Rating by: Hugh | Rating posted: 24th Mar, 2017 | Contact: Michael | Job date: Mar, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Hugh•24th Mar, 2017•More details…
100%

"Promptly fixed our plumbing issues."
Michael responded:
"Thank you Rynette for your great review!"
Rating by: Rynette | Rating posted: 28th Jan, 2017 | Contact: Mike's son | Job date: Jan, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Rynette •28th Jan, 2017•More details, one reply…
100%

"Water main leak. Called a plumber. He arrived next day. Didn't call back so I rang him. Couldn't find leak, muttered "about $3500". Said he would do quote that night. Didn't. Lost 3days. Rang him again. Still no action. Donald Trumped him! ***** Rang 5 Star. Mike arrived about 1 hour later. Within 15 minutes leak was located and repair was swift. So relieved. 5Star are now my "goto guys" for my 17 Auckland properties. The only reason I am not giving them 10 stars is because… their scale stops at 10!"
Rating by: Niol | Rating posted: 12th Jan, 2017 | Contact: Mike | Job date: Jan, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Niol •12th Jan, 2017•More details…
100%

"My sincere thanks for a job well done. After my initial phone call Mike later that day to give me a quote. We discussed the possible start date and true to his word, arrived early for the job. Mike was upfront with possible additional cost for materials which was less than $100. I had no problems with communication as I was kept informed of what was happening and the job was completed within the discussed time-frame. The installation saved me almost $500 on an earlier quote for the same job.… Thank you Mike and Juan."
Rating by: Michael | Rating posted: 12th Jan, 2017 | Contact: Mike Mullany | Job date: Jan, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Michael•12th Jan, 2017•More details…
100%

"Mike has done the plumbing and vanity installation work on my bathroom renovation. Mike is knowledgeable, efficient, on time and very personable too; extremely easy to deal with, and his wife, who answers the phone, is excellent too. If you're looking for plumber who listens and delivers with his work, I suggest you give Mike a call. Great service, Mike. Thanks.
"
Rating by: Kath | Rating posted: 29th Jul, 2016 | Contact: Mike Mullany | Job date: Jul, 2016
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Kath•29th Jul, 2016•More details…
100%

"We had a burst water pipe and called Mike early Saturday morning. Within 10 minutes he had arrived. I had to go to a job and was expecting and left Mike there. I half expected a huge bill at the end. Mike exceeded our expectations both in the work done, the time it was done in and the price I thought an urgent job request (on a weekend) might incur. Its the second time we have called on Mike and very happy with him yet again. "
Rating by: Logan | Rating posted: 19th Jun, 2016 | Contact: Mike | Job date: Jun, 2016
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Logan•19th Jun, 2016•More details…
100%

"I highly recommend Mike and his team. I:ve had Mike before with different issues around my home and parents house. He's very reliable, turns up when expected and is very reasonable pricing wise. I would highly recommend him."
Rating by: Denize @ Tony Wong Kam | Rating posted: 15th Jun, 2016 | Contact: Michael | Job date: Jun, 2016
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Denize @ Tony Wong Kam•15th Jun, 2016•More details…
100%

"Michael has just completed the plumbing on our renovated kitchen and bathroom. He was easy to get hold of and arrived at the time of appointment.
The quality of his work was excellent and we are very pleased with the results.
Having being through a useless plumber before, I'll be sure to ask for Michael on the next job. "
Rating by: Mark | Rating posted: 31st May, 2016 | Contact: Michael Mullany | Job date: May, 2016
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Mark•31st May, 2016•More details…
100%

"These guys were great. Were already recommend to me by tradies and I wasn't disappointed. Reasonably tricky job reconnecting my mains water supply into the house. Was a very neat job, and the price was very reasonable. Great comms and came the same week I called. "
Rating by: Toby | Rating posted: 12th Nov, 2015 | Contact: Michael Mullany | Job date: Nov, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Toby•12th Nov, 2015•More details…
100%

"Other plumbers were going to make me wait weeks to have my crappy old feltonmix shower system fixed. I gave Michael a ring and he organised one of the guys to come the next morning. John did the work and he was great. An incorrect charge showed up on the bill so I flicked Michael an email. Michael called me back straight away and sorted it out. Good honest guys doing good work."
Rating by: Bram | Rating posted: 16th Oct, 2015 | Contact: Michael | Job date: Oct, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Bram•16th Oct, 2015•More details…
0%

"Today I paid another plumber to come and replace a tap that 5 Star Plumbing reoaired three months ago. I've phoned Michael twice now and he a. doesn't get back to me, or b. makes a time and doesn't show up. It was his son who did the initial work and every plumber I've spoken to since has said why did they repair the tap, cheaper and much better long term to get a new one. The other tap repair in the laundry also has them shaking their heads. Even though 5 Star have been back to look at it, it… seems it more than likely needs a 'top assembly' and that's why it's still not turning off properly (remember 5 Star a. did the initial repair, and b. been back to 'repair it' a second time and said I'd just have to turn it off a bit harder than the other tap). $400 out of pocket for 5 Star's work and now I've had to buy a new tap for upstairs and pay $120 for the second plumber. I still have to fix the laundry tap. Unfair... Can't understand why other people have had good work when I got such a raw deal. If you're reading this, please choose someone else."
Rating by: Sandra | Rating posted: 12th Oct, 2015 | Contact: Michael Mullany | Job date: Jun, 2015
Communication: 0% | Quality: 0% | Reliability: 0% | Value: 0%
Sandra•12th Oct, 2015•More details…
100%

"Michael completed the fit out, piping and new tapware of three bathrooms, kitchen and laundry. He did a very meticulous job, all pipework very tidy and compact and, unlike many tradespeople, he cleaned up as he progressed from one area to the next. He arrived on the time and date arranged I highly recommend him fo all plumbing work. "
Rating by: George | Rating posted: 30th Aug, 2015 | Contact: Michael | Job date: Aug, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
George•30th Aug, 2015•More details…
100%

"Mike and his guys have done a fabulous job at my home. I renovated my old bathroom, kitchen and laundry and I'm absolutely rapt with the outcome. Mike also put me onto a builder and they worked together to get the job done in really good time. Prior to this they replaced the water pipe to my house. I wouldn't use anyone else."
Rating by: Julie | Rating posted: 29th Jul, 2015 | Contact: Mike | Job date: Jul, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Julie•29th Jul, 2015•More details…
100%

"This is the first time we have used 5* Plumbing and from the outset the service was excellent. Michael made himself immediately available to complete a relatively small job, he arranged a builder to do work associated with the installation of a large bathroom basin and was always updating us/available to talk to as and if required. He gave us good feedback regarding progress of the job and was very accommodating with other tradesmen on the site. We would definitely use his services again."
Rating by: Ros | Rating posted: 2nd Apr, 2015 | Contact: Ros de Lautour | Job date: Apr, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Ros •2nd Apr, 2015•More details…
100%

"Mike and his son Jean are an incredibly reliable, hard working and dedicated team. We dealt mainly with Mike who was extremely honest and provided an exceptional service. He took on far more than what was his responsibility. He sourced exceptional tradesmen and coordinated the work with the builder and electrician—project managed an entire bathroom rebuild. He was communicative, keeping us well informed of progress and time frames. He was understanding and supportive with regard to his… customer having to have a an unexpected job of this magnitude done.. Five Star Plumbing provide a high standard of work. We would not recommend anyone else as a plumber having experienced what really good service is all about."
Rating by: Simone | Rating posted: 15th Mar, 2015 | Contact: Steven & Simone | Job date: Jul, 2014
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Simone•15th Mar, 2015•More details…
100%

"The most efficient plumber I have ever come across. Michael took one look at two of my bathroom basins installed 7 years ago. The basins showed clear signs of manufacturing defects and he immediately reported this to the basin supplier. The supplier agreed to inspect and reported back, advising that they would agree to pay for the installation of new basins, with Michael doing this job today, very efficiently.
Very well mannered, professional conduct. A no-nonsense, experienced trades… person."
Rating by: Brian Gunson | Rating posted: 25th Feb, 2015 | Contact: Michael Mullany | Job date: Feb, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Brian Gunson•25th Feb, 2015•More details…
100%

"I am very pleased with the timely completion and quality of the job Michael delivered. He went the extra mile to get the things done in time. He is very punctual and reliable.
I highly recommend him to anyone at any time.
Thanks Michael.
CJL Construction Ltd
"
Rating by: CJL Construction Ltd | Rating posted: 22nd Feb, 2015 | Contact: Michael Mullany | Job date: Feb, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
CJL Construction Ltd•22nd Feb, 2015•More details…
0%

"Couldn't unblock a drain to save themselves. Took 5 visits from an unqualified apprentice, flooded my laundry and had to get an emergency plumber to come and fix their mess. They then returned with a wetvac and left a mess all through the house and blamed the blockage (grease) on me to the landlord. Also tried to charge her for two jobs by cliaming the water cylinder and washing machine don't drain into the same place when clearly you can see they do in the garage. STAY AWAY."
Rating by: liam | Rating posted: 17th Feb, 2015 | Contact: Mike/Juan | Job date: Feb, 2015
Communication: 0% | Quality: 0% | Reliability: 0% | Value: 0%
liam•17th Feb, 2015•More details…
100%

"Called up by our tiler (who had recommended him) on the Saturday afternoon of Anniversary Weekend to re-install new shower plumbing, following urgent re-tiling.
Delightful guy, clean and courteous - and RELIABLE. I had not met him before, but I am more than happy to thoroughly recommend him and would certainly use him again."
Rating by: Allan | Rating posted: 6th Feb, 2015 | Contact: Michael Mullaney | Job date: Feb, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Allan•6th Feb, 2015•More details…
100%

"Urgent request to repair broken water main. Answered after hours call promptly. Plumber was here under 45 minutes. The main pipe refitted and running water back on within the hour. Great support from very friendly team, from my childhood suburb Browns Bay! Any more needs I know who to call in the future."
Rating by: Dean | Rating posted: 22nd Jan, 2015 | Contact: Juan | Job date: Jan, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Dean•22nd Jan, 2015•More details…
25%

"Please be warned that Mike charges 30 mins "paperwork" at full price of $75 per hour.
Mike also charges 2.5 hours @ $75 per hour for a 15 min shower tap repair work.
When asked for explanation and detailed invoice Mike got angry and threatened us with Baycorp etc etc
BEST TO STAY AWAY FROM MICHAEL FROM FIVE STAR PLUMBING!!!"
Rating by: Alex | Rating posted: 17th Dec, 2014 | Contact: Mike | Job date: Nov, 2014
Communication: 0% | Quality: 50% | Reliability: 50% | Value: 0%
Alex•17th Dec, 2014•More details…
38%

"I called 5 Star Plumbing to get a toilet unblocked. They did come straight away which was at 8.30am. They unblocked the toilet which was blocked further down the pipe so used a hydro machine. Came across as nice guys (there were 2 there). There was mess to clean up however. I have had the same work done at a previous property, twice this year so I thought I had an idea of the ball park cost to get this done. Got the invoice, $435 to pay to get two men to unblock the loo. Plunger was used first… the second guy joined him with the machine. Maybe turn up with the machiine so one person can do the job and not have to charge for two. Really expensive! I had left a message on phone but no reply. Sent an email and got one back soon after which was pretty unprofessional.

I would not call these guys in again sad to say as they seemed really nice."
Rating by: Hayley | Rating posted: 20th Nov, 2014 | Contact: M Mullunay | Job date: Nov, 2014
Communication: 20% | Quality: 50% | Reliability: 80% | Value: 0%
Hayley•20th Nov, 2014•More details…
95%

"I called 5 Star Plumbing at around 7.30 pm on Wednesday night. Our drain from the kitchen/laundry was blocked and so all that water was flooding out of the sump onto the surrounding soil. Mike asked me if I needed him to come immediately, or in the morning!
How often do you get a Tradey offering to come out the same night! We agreed on 8.00 am next day, and Mike arrived on time. I showed him the location and left him to it. Job done, no hassles, s fair charge made, all totally painless, quick… and very much appreciated.

This is the second time we have used their service. The previous occasion was more messy, blocked toilet drain. Mike tried to clear it with normal processes but no joy. So he returned with his son who works with him. They set up their hydro thing machine, which cut through the tree roots without needing to dig up the whole drain. About a year ago, no problems since then either. Another really quick and cost effective job done!"
Rating by: Hugh | Rating posted: 7th Nov, 2014 | Contact: Mike | Job date: Nov, 2014
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Hugh•7th Nov, 2014•More details…
0%

"Would not recommend this company. Really let us down on a drainage job, held up the building work, very difficult to communicate with."
Rating by: Lloyd | Rating posted: 3rd Nov, 2014 | Contact: Mike | Job date: Nov, 2014
Communication: 0% | Quality: 0% | Reliability: 0% | Value: 0%
Lloyd•3rd Nov, 2014•More details…
98%

"Michael was very quick to respond to my enquiry, and to fix the problem with the mains-pressure water cylinder. He stuck to his quote and was friendly, courteous, and professional. Highly recommended."
Rating by: Peter | Rating posted: 8th Oct, 2014 | Contact: Michael | Job date: Oct, 2014
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Peter•8th Oct, 2014•More details…
88%

"A little job but done very well - thank you very much. Michael even returned to our house after he had done the job (on the same day) because I had a question about something semi-related. Much appreciated. "
Rating by: Claire and Adrian | Rating posted: 25th Aug, 2014 | Contact: Michael Mullany | Job date: Aug, 2014
Communication: 90% | Quality: 80% | Reliability: 100% | Value: 80%
Claire and Adrian•25th Aug, 2014•More details…
98%

"Friendly and professional. They had someone out to see the toilet within an hour of my call at 4pm in the afternoon. The pricing was as quoted - and when it turned out to be a bigger, more expensive part than anticipated they called to confirm."
Rating by: Susan | Rating posted: 14th Aug, 2014 | Contact: Michael | Job date: Aug, 2014
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Susan•14th Aug, 2014•More details…
100%

"Friendly, helpful, excellent work, understanding - 5 star work through and through. I would recommend to everybody!"
Rating by: Sam | Rating posted: 10th Aug, 2014 | Contact: Mike | Job date: Aug, 2014
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Sam•10th Aug, 2014•More details…
100%

"We had a problem with a leaking shower mixed and phoned Mike who was able to reschedule work and come straight through to us. Mike was extremely helpful and accommodating. He replaced the mixer and some piping super quick. Thanks for the professional job and being so accommodating Mike. "
Rating by: Nico | Rating posted: 8th Aug, 2014 | Contact: Michael Mullany | Job date: Aug, 2014
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Nico•8th Aug, 2014•More details…
100%

"I emailed Mike on Wednesday. On Thursday morning I had an email stating he'd be at the property at 10.30 am. By 11.30am the work was completed and done under budget. Its a refreshing change to deal with a tradesman that is as good as Mike is. We will definitely use him again and also at our sports facility where we need plumbers from time to time."
Rating by: Alison | Rating posted: 1st Aug, 2014 | Contact: Mike | Job date: Aug, 2014
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Alison•1st Aug, 2014•More details…
100%

"Talk about service! You can't do better than this! I phoned Mike, left a message, he called back in ten minutes, and said "I'm In Mairangi Bay, I'll be there to look at the job in 10 minutes"...sure enough,
Mike arrived very soon, looked at the tap, fitted my new one, cleaned up perfectly, and left about 20 minutes later! I sure will call him again if I need a job well done! Highly recommended to all!"
Rating by: Russell | Rating posted: 23rd Jul, 2014 | Contact: Mike | Job date: Jul, 2014
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Russell•23rd Jul, 2014•More details…
100%

"First rate Tradesman, Mike was very obliging, knew what he was doing, punctual & very reasonable charges, no hesitation in recommending ."
Rating by: ALLAN | Rating posted: 7th Jul, 2014 | Contact: Michael Mullaney | Job date: Jul, 2014
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
ALLAN•7th Jul, 2014•More details…
100%

"I have recently called on Mike for a couple of tasks. These were completed to the highest standard with the least amount of fuss, even going that extra mile in order to ensure the job was completed properly. I would highly recommend Mike of 5 star, and in fact will continue to hand his card out to any of my existing and new clients that I meet that are after a top quality plumber.
Thanks Mike."
Rating by: Howard | Rating posted: 2nd Jul, 2014 | Contact: Mike | Job date: Jul, 2014
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Howard•2nd Jul, 2014•More details…
100%

"excellent service at a fair and reasonable price. I asked whether additional jobs could be done at the same time while Mike was on site, and this was no problem. Thanks Mike."
Rating by: deborah | Rating posted: 1st May, 2014 | Contact: deborah | Job date: Apr, 2014
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
deborah•1st May, 2014•More details…
95%

"phoned at 8.30 a.m. job finished at 1 p.m. courteous and efficient. would like to use them again. It is a good feeling when service is given same day as requested. gives you more faith in trades people. we get so used to people saying they will turn up and never do, never even let you know. Well done Mike. a big Thank you. Maurice"
Rating by: Maurice | Rating posted: 2nd Apr, 2014 | Contact: Michael Mullany | Job date: Apr, 2014
Communication: 100% | Quality: 90% | Reliability: 100% | Value: 90%
Maurice•2nd Apr, 2014•More details…
100%

"Mike was recommended to me by a work colleague, he was great to deal with, listened to my needs and fixed my shower in a jiffy. I now have happy tenants which equals happy owner. Thanks Mike, great job! Would definitely use Mike again and recommend to others."
Rating by: Jenny | Rating posted: 10th Mar, 2014 | Contact: Mike | Job date: Mar, 2014
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jenny•10th Mar, 2014•More details…
100%

"Prompt, efficient and friendly service. Mike sorted out two problems for us. One that two previous plumbers had attempted and failed at. So we're very happy to have found our new plumber."
Rating by: Bruce | Rating posted: 3rd Feb, 2014 | Contact: Michael Mullany | Job date: Jan, 2014
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Bruce•3rd Feb, 2014•More details…
95%

"We had a blocked waste water pipe, a real mess resulting. Called Michael, he came with no delay, got the job sorted on the spot, no hassles or complications.
A week or so later, a colleague in Real Estate had an urgent job. New owners moved into a home, overseas family arriving next day. Needed a plumber urgently to fix some issues. I recommended 5 Star, they arrived in hours, fixed the problems right away, everyone really pleased. "
Rating by: Hugh Cronwright | Rating posted: 2nd Feb, 2014 | Contact: Michael Mullany | Job date: Jan, 2014
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Hugh Cronwright•2nd Feb, 2014•More details…
100%

"Mike has done work for us before, hes very efficient, reliable and a great guy. Would be more than happy to recommend him to anyone that wanted a professional plumber. Great work 5 Star plumbing Ltd.
Tony and Denize Wong Kam"
Rating by: Tony and Denize | Rating posted: 10th Jan, 2014 | Contact: Mike | Job date: Jan, 2014
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Tony and Denize•10th Jan, 2014•More details…
100%

"Very friendly. Easy to contact. Easy to communicate. Job was perfectly done. I will definitively call him again whenever I need a plumber. I strongly recommend."
Rating by: David | Rating posted: 3rd Dec, 2013 | Contact: Michael Mullany | Job date: Jan, 2013
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
David•3rd Dec, 2013•More details…
100%

"Prompt response to my job request, and did a fantastic job. Will definitely use Mike again when a Plumber is required."
Rating by: Gavin | Rating posted: 16th Nov, 2013 | Contact: Mike Mullany | Job date: Nov, 2013
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Gavin•16th Nov, 2013•More details…
100%

"Blocked sewerage pipe, after hours call out. Mike arrived promptly and proceeded to unblock what appeared to be a challenging sewerage blockage. We were impressed with Mikes professionalism, friendliness and determination to complete the job. I wouldn't hesitate to recommend Mike and 5 star plumbing. "
Rating by: Suzanne | Rating posted: 14th Nov, 2013 | Contact: Michael Mullany | Job date: Nov, 2013
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Suzanne•14th Nov, 2013•More details…
85%

"Prompt , curteous & did the job .Good on ya guys :) "
Rating by: Steve | Rating posted: 9th Nov, 2013 | Contact: Michael / Jan | Job date: Jan, 2013
Communication: 100% | Quality: 100% | Reliability: 90% | Value: 50%
Steve •9th Nov, 2013•More details…
100%

"Mike, John and Ricky were fantastic! Straight up, professional, super responsive, did the jobs really quickly and had truly smart pricing to boot!
It was also great to have the situation explained in a way I could understand. I now know what to look out for in future - brilliant!
Super guys and absolutely could not recommend them more highly. "
Rating by: Cara | Rating posted: 9th Aug, 2013 | Contact: Mike Millaney | Job date: Aug, 2013
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Cara•9th Aug, 2013•More details…
100%

"Mike has been great, we have had a lot of trouble with trades people but nothing is too much trouble for him. He has really helped to take the stress away. He is one of the best, highly recommended."
Rating by: Maurice | Rating posted: 25th Jun, 2013 | Contact: Mike | Job date: Jan, 2013
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Maurice•25th Jun, 2013•More details…
100%

"Mike turned up on time, and did a great job. Have used Five Star Plimbing before and since, and have no qualms recommending Mike and his team's work ethic and quality. We will certainly choose Five Star Plumbing next time we need a plumber."
Rating by: Jane Jeffrey | Rating posted: 14th Jun, 2013 | Contact: Mike | Job date: Jul, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jane Jeffrey•14th Jun, 2013•More details…
100%

"Outstanding service! Period.
Hands down, the best plumbers around! Mike and his boys are hard working and very friendly. Mike went out of his way to look after us and our drainage problems. He is the man when it comes to dealing with insurance work and body corp situations. If you need a plumber DO NOT hesitate to call 5Star plumbing!"
Rating by: Nate | Rating posted: 13th Jun, 2013 | Contact: Mike | Job date: Jan, 2013
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Nate•13th Jun, 2013•More details…
100%

(no comment)
Rating by: Keith | Rating posted: 19th May, 2013 | Contact: Michael Mulaney | Job date: Jan, 2013
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Keith•19th May, 2013•More details…
100%

(no comment)
Rating by: Toni | Rating posted: 19th May, 2013 | Contact: Mike Mullany | Job date: Jan, 2013
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Toni•19th May, 2013•More details…
100%

"A terrific team, very proffessional and reliable, will be using Mike and his team again."
Rating by: Shane Mayo | Rating posted: 17th May, 2013 | Contact: Mike Mullany | Job date: May, 2013
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Shane Mayo•17th May, 2013•More details…
98%

"Michael is prompt, friendly, and does a good job. Very happy."
Rating by: Rodney | Rating posted: 19th Jun, 2012 | Contact: Michael Mullany | Job date: Jun, 2012
Communication: 90% | Quality: 100% | Reliability: 100% | Value: 100%
Rodney•19th Jun, 2012•More details…
85%

"Five Star Plumbing are very accomodating and are prepared to go the extra mile"
Rating by: Graham | Rating posted: 18th Jun, 2012 | Contact: Mike Mullany | Job date: Jun, 2012
Communication: 90% | Quality: 80% | Reliability: 80% | Value: 90%
Graham•18th Jun, 2012•More details…
98%

(no comment)
Rating by: Kelley | Rating posted: 10th Nov, 2011 | Contact: Mike | Job date: Nov, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Kelley•10th Nov, 2011•More details…
100%

"I highly recommend Ken. He was professional and friendly, and was more than happy to explain what the problem was. Will definitiely be using him in the future. Thanks Ken!!!"
Rating by: Maskill | Rating posted: 13th Feb, 2011 | Contact: Ken | Job date: Feb, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Maskill•13th Feb, 2011•More details…
100%

"Ken was called to do an urgent fix at our rental property in Glenfield. He was professional, knowledgeable and provided very prompt service - our tenants were very impressed with his professionalism. Highly recommended and I would definitely use Ken again without hesitation."
Rating by: Brandon | Rating posted: 8th Feb, 2011 | Contact: Ken | Job date: Feb, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Brandon•8th Feb, 2011•More details…
100%

"Ken was great. He turned up within 15 minutes of our original call and was very helpful. Very trustworthy and quick to complete the job of replacing our hot water cylinder. I would definitely use Ken for future plumbing work and would reccommend him to others. "
Rating by: Annaliese | Rating posted: 12th Jan, 2011 | Contact: Ken Foord | Job date: Jan, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Annaliese•12th Jan, 2011•More details…
100%

"Great to deal with, job done promptly, on time and genuine friendly honest old-fashioned service - a rare find these days. Ken is the man! Happy to recommend to others."
Rating by: Eddie | Rating posted: 3rd Jan, 2011 | Contact: Ken | Job date: Jan, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Eddie•3rd Jan, 2011•More details…
95%

"Ken was efficient and polite on the phone, on time in person, jolly and knowledgeable. Finished a job I thought would take 45min in under 15min, and was happy to answer my dumb questions throughout. Would be happy to ask for his services again."
Rating by: Alex | Rating posted: 19th Dec, 2010 | Contact: Ken | Job date: Dec, 2010
Communication: 100% | Quality: 100% | Reliability: 90% | Value: 90%
Alex•19th Dec, 2010•More details…
100%

"Ken was quick to arrive, and worked fast. He made sure I understood what he was doing and gave lots of advice when questioned. Very pleased."
Rating by: Aaron | Rating posted: 16th Dec, 2010 | Contact: Ken | Job date: Dec, 2010
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Aaron•16th Dec, 2010•More details…
100%

"Ken came over promptly at the agreed time to attend to my blocked drain. I was very impressed by his friendliness, energy and skill. He fixed the problem quickly and then had a look at my bathroom taps. He made a fast and commonsensical correction which the previous plumber had not been able to at no extra charge. I am so pleased I met Ken and he is going to be my regular plumber from now on. I will gladly recommend him to my friends and relatives. "
Rating by: Christina | Rating posted: 15th Dec, 2010 | Contact: Ken Foord | Job date: Dec, 2010
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Christina•15th Dec, 2010•More details…
100%

"Awesome service. Ken was clear and to the point and he got the job done. Being without water is not a great situation in any working household and Ken by no-means understands this and was able to respond to us in kind. Thanks again and we will be passing your good name on. Cheers"
Rating by: Greg | Rating posted: 16th Nov, 2010 | Contact: Ken | Job date: Nov, 2010
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Greg•16th Nov, 2010•More details…
100%

"I was impressed at how quickly Ken was able to accommodate me and come out to do the job. He was very professional, did a good job and was really reasonably priced. Will definitely call him again next time we need a plumber."
Rating by: Victoria | Rating posted: 11th Nov, 2010 | Contact: Ken | Job date: Nov, 2010
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Victoria•11th Nov, 2010•More details…
100%

"The service delivered was outstanding and the tradesman (Ken) was incredibly friendly and pleasant to have in our house. Will totally be using them again if the need arises."
Rating by: Sandy | Rating posted: 9th Nov, 2010 | Contact: Ken | Job date: Nov, 2010
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Sandy•9th Nov, 2010•More details…
100%

(no comment)
Rating by: Micheline | Rating posted: 29th Oct, 2010 | Contact: Ken | Job date: Oct, 2010
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Micheline•29th Oct, 2010•More details…
100%

"Fantastic! Ken was here in no time to sort out our plumbing issue and finished the job quickly and efficiently. Would highly recommend North Shore Plumbers!"
Rating by: Annette Basel - Transport Services & Logistics Ltd | Rating posted: 10th Oct, 2010 | Contact: Ken | Job date: Oct, 2010
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Annette Basel - Transport Services & Logistics Ltd•10th Oct, 2010•More details…
100%

"Ken's invoice was bang on what he quoted. Extremely professional and attentive. Ken went out of his way when we asked him about other issues with the property (that were plumbing related). Would have no hesitation in reccomending Ken or using him again."
Rating by: Carol And Hugh | Rating posted: 5th Oct, 2010 | Contact: Ken | Job date: Oct, 2010
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Carol And Hugh•5th Oct, 2010•More details…
100%

"Outstanding service! 100% recommnend. Porfessional and very efficent and definitely great skills for dealing with people. Very resonable charges for an excellent service. Will now use this plumber as our plumber.
Curtis and Monica Stowers"
Rating by: Monica And Curtis | Rating posted: 1st Oct, 2010 | Contact: Ken | Job date: Oct, 2010
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Monica And Curtis•1st Oct, 2010•More details…

Unauthenticated ratings (4)

100%
"Wonderful job! So fantastic to find a plumber that arrives within 30 mins of getting a phone call and then sorts the problem out within 20 mins of arriving. Ken is a super nice guy too! "
Rating by: Karen | Rating posted: 23rd Jan, 2011 | Contact: Ken | Job date: Jan, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
This rating has not been authenticated so it doesn't count towards the overall rating
Karen , 23rd Jan, 2011•More details…
100%
(no comment)
Rating by: Ben | Rating posted: 10th Dec, 2010 | Contact: Ken | Job date: Nov, 2010
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
This rating has not been authenticated so it doesn't count towards the overall rating
Ben, 10th Dec, 2010•More details…
88%
(no comment)
Rating by: Blair | Rating posted: 18th Nov, 2010 | Contact: Ken | Job date: Nov, 2010
Communication: 100% | Quality: 50% | Reliability: 100% | Value: 100%
This rating has not been authenticated so it doesn't count towards the overall rating
Blair, 18th Nov, 2010•More details…
100%
"Ken was just so wonderful. I have a major leak in my house some where,probably costing me fortunes (possibly leaky house syndrome) although he couldnt find the fault,his advise was to contact a company that could use technics to trace where the leaks might be.. I did this. just waiting for the outcome!!. Ken also kindly fixed my toilet flush......which was a pain......but all good now. I would recommend this guy to anyone...very helpful .
Thanks Ken -:"
Rating by: Lynda | Rating posted: 12th Oct, 2010 | Contact: Ken | Job date: Oct, 2010
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
This rating has not been authenticated so it doesn't count towards the overall rating
Lynda, 12th Oct, 2010•More details…

5 Star Plumbing / Plumbers / Plumbing Contractors in Warkworth Township

Unauthenticated ratings (4)