Name: Absolute Cool Ltd
Telephone: 08009372665
Rating: 96

Ratings

100%

"Joshua and team were professional, took a scientific calculated approach to the installation of our ducted heating and cooling heat pump system. I had confidence from the get go he knew exactly what he was doing and had the ability to deliver what he had promised. I would not hesitate to use/recommend his services to friends. Safy and team were extremely polite and tidy, cleaning up everything as they went. "
Rating by: George | Rating posted: 9 hours, 22 minutes and 50 seconds ago | Contact: Joshua and Safy | Job date: May, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
George•9 hours, 22 minutes and 50 seconds ago•More details…
43%

"Unfortunately I cannot recommend Absolute Cool. They let me down on a number of fronts. The installation of two units was agreed to be completed prior to Christmas (which was why I chose this supplier) The second unit was only installed just last week, some 2 months later. There was also damage left to our house where the team had forced a unit through a door way. Joshua did get someone in to repair the damage (and this person did a fantastic job). And then thirdly there was a disconnect… between what we were originally promised by Joshua and what was delivered by the installation team. I would have appreciated there to be better communication between there two teams that flowed into a solution. I did receive an email from Joshua apologising for everything which was appreciated but I felt I should make people aware so they can improve."
Joshua Yong responded:
"I am sorry again to this situation. The wardrobe was just enough space for a ducted unit to get in and up to roof. Almost cant get up. We tried very hard in hot day and to complete the job. The other job was delayed due to no stock of heatpump. We purposely making request for collection (instead of free delivery) and drove to Airport to collect it and install it on the following day. We always endeavour to make our clients happy as much as we can. Anyway, we will continue to improve ourself. "
Rating by: Victoria | Rating posted: 17th Feb | Contact: Joshua Young | Job date: Feb, 2022
Communication: 20% | Quality: 50% | Reliability: 0% | Value: 100%
Victoria•17th Feb•More details, one reply…
100%

"After trying many companies to have a heat pump installed before Christmas due to the short notice no one could help me. I spoke to Daikin and they recommended me to speak to Absolute Cool Ltd their authorised heat pump installer. The moment I spoke to Joshua Yong he took the matter into his hands and after a quick facetime video session to check the place the heatpump will be installed he advised me that he will send a technician the next day. To my delight the job was completed within a few… hours. The technician Safi was the most knowledgeable person I have met. He was super efficient and very courteous. His eye for detail and workmanship deserves my praise! Joshua impressed me as an extremely trustworthy, competent and helpful Company Director who loves to 'wow' his customers. I very strongly recommend Absolute Cool Ltd for all your airconditioning requirements.You will not be disappointed. They will exceed your expectations."
Rating by: Steven | Rating posted: 31st Dec, 2021 | Contact: Safi (Technician) sent by Joshua Yong (company Director) | Job date: Dec, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Steven•31st Dec, 2021•More details…
100%

"My heat pump stopped working during Level 4 lockdown. Whoever answered the phone talked me through various tests with it, we then FaceTime so he could see the unit, and gave me advice on what I could do, and what didn't actually matter to the function of the unit. Was so grateful. Great support! Appreciate the help."
Rating by: Gemma | Rating posted: 10th Sep, 2021 | Contact: Didn't catch his name | Job date: Sep, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Gemma•10th Sep, 2021•More details…
93%

"Professional, efficient and tidy service from Jack. Highly recommend."
Rating by: Aaron | Rating posted: 27th May, 2021 | Contact: Jack | Job date: May, 2021
Communication: 70% | Quality: 100% | Reliability: 100% | Value: 100%
Aaron•27th May, 2021•More details…
100%

"Thanks to Joshua and his team for the prompt and efficient service provided. Very impressed and would highly recommend to anyone. "
Rating by: Satya | Rating posted: 12th Jun, 2020 | Contact: Joshua | Job date: Jun, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Satya•12th Jun, 2020•More details…
100%

"We were impressed by the professionalism and knowledge of Joshua and the team at Absolute Cool. From competitive pricing to installation they did a great job of installing 4 heat pumps for us. Highly recommend this company to anyone considering heat pump installation."
Rating by: Loreta | Rating posted: 27th May, 2020 | Contact: Joshua Yong | Job date: May, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Loreta •27th May, 2020•More details…
88%

"I cannot thank the Absolute Team ENOUGH for squeezing our job in. This is the second time we have used Absolute Cool and both times we have been very happy with the result. We certainly recommend them for their experience and timely response."
Rating by: T | Rating posted: 25th May, 2020 | Contact: T Hohaia | Job date: May, 2020
Communication: 100% | Quality: 100% | Reliability: 50% | Value: 100%
T•25th May, 2020•More details…
100%

"Joshua was excellent. His installation team were excellent. His price was excellent. Excellent in every way!! If they treat you like they treated us, you will be extremely happy............."
Rating by: Joshua Yong | Rating posted: 9th Mar, 2020 | Contact: Judy Webb | Job date: Mar, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Joshua Yong•9th Mar, 2020•More details…
100%

"Quick and professional! Installed four heatpump in one day, all perfectly done no problem at all."
Rating by: Danny | Rating posted: 3rd Feb, 2020 | Contact: Joshua | Job date: Feb, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Danny•3rd Feb, 2020•More details…
95%

"Joshua from AbsoluteCool was informed and communicative while recommending product and installation options, then he was patient and helpful while we navigated our Body Corporate rules and restrictions.
The install team were polite, cheerful and professional. They did an efficient, thoughtful and polished job.
We’re thrilled with the install and recommend Absolute Cool for residential heatpump specifying, supply and installation.
"
Rating by: Hamish Clark | Rating posted: 30th Jan, 2020 | Contact: Joshua Yong | Job date: Jan, 2020
Communication: 80% | Quality: 100% | Reliability: 100% | Value: 100%
Hamish Clark•30th Jan, 2020•More details…
100%

"They were super professional, courteous, efficient, knowledgeable and explained everything very well. I will recommend them to everyone. Marvellous from beginning to end. Thank you!"
Rating by: Bryan | Rating posted: 24th Jan, 2020 | Contact: Joshua | Job date: Jan, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Bryan•24th Jan, 2020•More details…
100%

"Looking for many places to install our house heat pump. Joshua was quick, efficient. Getting the best price and very fast installation. Thank you."
Rating by: Kevin | Rating posted: 18th Jan, 2020 | Contact: Joshua | Job date: Jan, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Kevin•18th Jan, 2020•More details…
100%

"Good price, good communications, got the job done quickly, excellent service. Thanks a lot."
Rating by: Tristan | Rating posted: 2nd Nov, 2019 | Contact: Joshua Yong | Job date: Nov, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Tristan •2nd Nov, 2019•More details…
100%

"I phoned up Panasonic and got Joshua on the ph, he was pleasant and very patient with me, I couldn't get the heat pump to work as it was a cold day especially for my 85 yr old mum, all it was, was the batteries run out, I couldn't find where the batteries was stored, as it is 7 yrs old, Joshua helped me and bingo I found the batteries
Thanks again for your help and patience with me, now mum can stay warm."
Rating by: Heather | Rating posted: 16th Oct, 2019 | Contact: Joshua | Job date: Oct, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Heather•16th Oct, 2019•More details…
100%

"Great craftsmanship, neat and excellent service. Thank you for the quick arrangement to get this done."
Rating by: Jacob | Rating posted: 14th Oct, 2019 | Contact: Jacob He | Job date: Oct, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jacob•14th Oct, 2019•More details…
100%

"Good price, neat and excellent service, appreciate it."
Rating by: Khin yung | Rating posted: 6th Oct, 2019 | Contact: Joshua Yong | Job date: Oct, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Khin yung •6th Oct, 2019•More details…
100%

"Great work. On time on budget. No hidden charges.
Recommend to all who needs quality work done with fair price on installing heat pump."
Rating by: Jack | Rating posted: 17th Sep, 2019 | Contact: Joshua Yong | Job date: Jun, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jack•17th Sep, 2019•More details…
100%

"From my first phone call to Joshua from a Google search I had prompt attention and service. Thomas came out and checked out my current situation with my heatpump then Joshua sent me a quote. From start to finish no job was too big. Once I got the quote, I then asked about the Lossnay Ventilation System and got a combined quote for both. Thomas installed the heatpump and Lossnay Ventilation System and I couldn't be happier. Thomas and Joshua were so professional with quotes and so fast with… installation. But most of all they were so helpful and always answered my questions and I would recommend Absolute Cool to anyone! They even went beyond their own Services and helped me put in my Rangehood as it turned into a nightmare for me and they kindly helped me and will always be thankful. Joshua, Thomas and team were just excellent. Hamilton - August 2019"
Rating by: Barbara | Rating posted: 17th Sep, 2019 | Contact: Thomas | Job date: Sep, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Barbara•17th Sep, 2019•More details…
98%

"Could not have asked for a better job.
thank you Joshua "
Rating by: Barbara | Rating posted: 22nd May, 2012 | Contact: Joshua Yong | Job date: May, 2012
Communication: 100% | Quality: 90% | Reliability: 100% | Value: 100%
Barbara•22nd May, 2012•More details…

Primary contact
Joshua Yong

Phone number
08009372665

Website
https://www.absolutecool.co.nz/

Availability
This week/ASAP

Physical address
35G Maurice Road,
Penrose,
1061

Postal address
PO box 1023,
23A Alpers Avenue,
Epsom,
1023

About us
Absolute Cool Ltd is committed to helping every client find the most suitable air conditioning solution for their situation. With access to the most trusted and reputable brands in the industry, we offer services for:

Residential air conditioning (Heat Pump) and ventilation system
Commercial air conditioning (Heat Pump) and ventilation system
Design and installation
Maintenance and servicing
Absolute Cool is a NZ owned company. We specialise in the air conditioning and ventilation system industry.

We operate within the Auckland region (other cities by arrangement), our commitment is to provide the high standard of service and workmanship guarantee.

The Absolute Cool Ltd is operated by New Zealand qualified (NZQA Advanced Trade Qualification) in Mechanical Engineering specialised in air conditioning and ventilation.

We are an accredited installer for Mitsubishi Electric, Panasonic and Daikin. We also are registered Electrical Installer with EWRB, in which we can provide COC (Certificates of Compliance). Hence, we are covered both mechanical side as well as electrical.

We supply leading brands which have a proven record of quality and reliability such as Mitsubishi Electric, Daikin, Panasonic, Gree or any brand that you desired. Most of them come with 5 years manufacturing warranty. We have a comprehensive range of options to choose from when customising an air conditioning system to meet your needs.

What we do

Areas we service
Westmere, Westfield, Western Springs, Waterview, Waitakere City and Suburbs, Waikowhai, Three Kings, Te Papapa, Tamaki, St Marys Bay, St Lukes, St Johns, St Heliers, Sandringham, Royal Oak, Rodney Area, Remuera, Ponsonby, Point Chevalier, Penrose, Parnell, Papakura Area, Panmure, Owairaka, Otahuhu, Orakei, Onehunga, One Tree Hill, North Shore City and Suburbs, Newton, Newmarket, New Windsor, Mt Wellington, Mt Roskill, Mt Eden, Mt Albert, Mission Bay, Meadowbank, Manukau City and Suburbs, Lynfield, Kohimarama, Kingsland, Hillsborough (Taranaki), Hillsborough (Auckland), Hillcrest (Hamilton), Herne Bay, Hamilton East, Grey Lynn, Greenlane, Grafton, Glendowie, Glen Innes, Freemans Bay, Franklin Area, Epsom, Ellerslie, Eden Terrace, Central Park, Blockhouse Bay, Balmoral, Avondale (Auckland), Auckland Region, Auckland City and Suburbs, Auckland Central

Absolute Cool Ltd / Heat Pump in Penrose