Whilst he did end up running later than booked for our job, he kept in contact to let us know and was apologetic.
Once on site, he not only did a very tidy and professional job with our new alarm sensors, but he went above and beyond the call of duty to help me out with another unrelated small job for which I am very grateful.
When presented with the bill, it was exactly as he had quoted, even though it took longer than initially… anticipated and he wouldn't accept any additional labour charges when offered. Professional, knowledgeable and friendly - will definitely be using Dale for any future alarm work.
"After getting someone to look at it a few working days before Xmas and being told they couldn't do anything until the New Year because the installation company (who had gone broke and no longer existed) had locked my alarm with an unknown code...I was resigned to having no alarm while away.
Feeling increasingly worried before going away, I decided to call a few companies to see… what could be done in the 2 working days before Xmas...the first I called was Act Alarms. Dale answered (on a Sunday afternoon, not a work day), understood the problems my alarm had AND had solutions for fixing it. Not only that, he could come and sort it out the next day...just 2 days before Xmas. He came to look at my alarm as promised, fixed everything as promised, AND improved it as the initial installation lacked a little finesse in how it was put in. Not only that, Dale gave me faith that the alarm I have IS one of the very best (something I was beginning to doubt). With his quick help in a time of need, his speedy work, easy explanations, and genuineness, I am very happy to recommend Dale to anyone on the look out for quality alarm installations and maintenance.
"He not only do whatever is needed to be done, also explain to me as how things work. Really helps in understanding the system as a technical person.
Would definitely recommend to friends.
"He provides an excellent service and I would use Act Alarms without any hesitation.
Thanks again for your great work.
"Primary contact
Dale
Phone number
021592727
Phone number (alternative)
098172010
Website
www.actalarms.co.nz
Availability
This week/ASAP
Physical address
27a Brandon Road,
Glen Eden
About us
We deliver friendly and reliable service with reliable product. See below for more information.
Act Now and phone us 817 2010
What we do
CHECK OUT OUR GREAT MONTHLY SPECIAL ON OUR WEBSITE www.actalarms.co.nz ____________________________________________________________
Dale is a licenced technician and has 18 years experience in the Security Alarm business. Read our great reviews below!
For new alarms, we install the following brands, (all new alarms have a 3 year warranty);
• Paradox
• Bosch
(Both have wireless options)
Act Alarms will service any alarm brand;
- Paradox - Spectra - Esprit - Elite - Bosch - Solution - DSC - Micron - Scorpion - Protector Elite - Protector 2400 - FBII - Ademco - NESS - Securitas - Signature - and others.
$ 90.00 Call-out fee and first hour; service of alarm, new code etc
GO TO OUR WEBSITE FOR OUR EXTENSIVE PRICE LIST; www.actalarms.co.nz
Ph Dale 021 592 727 or 817 2010
Email: [email protected]
Categories we service
Home Security, Alarms & Security
Areas we service
Waitakere City and Suburbs, Rodney Area, Papakura Area, North Shore City and Suburbs, Manukau City and Suburbs, Hibiscus Coast Area, Franklin Area, Auckland City and Suburbs
word of mouth and amazing reviews everywhere we looked led us to Act Alarms, giving us hope - and it was JUSTIFIED!
Dale is the most honest, reliable and knowledgable alarm installer we have come… across in both our personal home alarms over the years and also in our business dealings. He had ideas and knowledge that saved us money and used our original alarm to it's full capabilities. Dale was tidy, punctual and his workmanship and knowledge can't be faulted... we can't rave enough about this company, the ethics and integrity that comes with it and it's name. Thanks Dale, you've put our trust back into tradesmen/women, we wish you all the best and recommend anyone needing advice or maintenance on alarms and systems call Act Alarms... there is no comparison!"
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%