Ph: 043848779
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My car was punctually and efficiently given its wof and amazingly valeted. Hubs that I had given up on, came back like new. Awesome.
"AVOID AT ALL COSTS!
"Armstrong Prestige
P O Box 9909
WELLINGTON 6141
Attention: the General Manager,
Dear Sir,
Re Audi Allroad CBM775
I write to express my disappointment at recent events. Not only at my uncontrolled uncharacteristic outbursts, for which I apologise, but at the treatment I received from Armstrong Prestige.
My car was picked up from my home on Wednesday morning by Armstrong Prestige for some warrant repairs and returned later on the same day by Armstrong Prestige,… a service that was appreciated.
When the car was returned I found ½ of the aerial sitting on the back seat. When I mentioned my disappointment to Brennan he advised me that no one at Armstrong Prestige knew anything about this damage.
The service manager later implied that I was responsible for this damage and asked if I had driven it under a low entry, as the damage can’t have been done by Armstrong Prestige.
These denials of Armstrong Prestige cast aspersions on my honesty and integrity and basically call me a liar.
The facts are that the car was picked up by Armstrong’s with the aerial intact and returned by Armstrong’s with ½ the aerial on the back seat.
Having dealt with the car dealers and service departments on your site for more than 24 years (Gilbert Mercedes, Team European, and now Armstrong’s) this is the first time I have been so blatantly insulted.
Someone at Armstrong’s knows who broke the aerial and someone at Armstrong’s knows who put the broken piece on the back seat of my car, IT WAS NOT ME!
Yours sincerely,
Graeme Wright.
CC. Audi NZ
Rick Armstrong.
As we\'ve been overcharged by Armstrong at WOF time before we took the car elsewhere for a second opinion.
Two of the three things Armstrong had identified were legitimate. The third was not... they had said the brake discs and pads were \"worn out\" and needed replacing. In fact… the discs were still 6mm away from minimum and the pads were only half worn. The second mechanic suggested getting the discs re-surfaced and possibly replacing the pads at the same time. That\'s a much cheaper options than replacing and would likely be a year before we needed to replace them.
Total cost (including a full priced WOF) was $450.
Won\'t ever deal with Armstrongs again.
Phone number
043848779
Physical address
Cnr of Fifeshire Ave And Cambridge Terrace
Wellington
Categories we service
Vehicle and automotive servicing, repairs and mechanics
Areas we service
Wellington City, Porirua Area, Kapiti Coast Area, Hutt Valley Area
Communication: 0% | Quality: 100% | Reliability: 100% | Value: 50%