Auckland Carpets Steam & Dry / Flood & Fire Restoration in Auckland Central

 
 

West Harbour 102 Wiseley Road, West Harbour, West Harbour,
Auckland Central,
0618

Ph: 098374545

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Primary contact
Graeme Stephens

  • 100%
    "Fast response when I called & got an appointment quickly. The technicians did a great job, professional & on time. My flooded carpets & area rugs look great."
    Rating by: Tina  |  Rating posted: 2 days, 13 hours and 26 minutes ago  |  Contact: Anthony and Gavin  |  Job date: Sep, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2 days, 13 hours and 26 minutes agoMore details…
  • 100%
    "I had a mold issue under my sink, Philip from Steam n Dry Team showed up quick, handled everything excellently and came by a few days later to collect the drying equipment and double check it. I was originally quoted almost double the price from another company. Very impressed with all aspects of their service."
    Rating by: Al   |  Rating posted: 5 days, 15 hours and 9 minutes ago  |  Contact: Philip  |  Job date: Sep, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5 days, 15 hours and 9 minutes agoMore details…
  • 100%
    "I felt helpless and very stressed out when we had water damage at our home. I was looking for a company for water damage restoration it's hard to find one. Here's a company that will come out, has excellent service and affordable pricing. Definitely recommended to others!"
    Rating by: P. Moore  |  Rating posted: 13th Sep  |  Contact: Philip and team  |  Job date: Sep, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    13th SepMore details…
  • 100%
    "Steam n Dry Auckland was referred to me by my plumber. I'm so glad that he did! These guys are fantastic!! They are fast and professional, top notch technicians. They do not cut corners. If you want the work done right and fast call them. Rose, our first contact was very fast, efficient and sympathetic. The team did an outstanding job. Break down of damage and clean up went flawlessly. This company must be very proud of these technicians. I am impressed by their work. Our family is grateful to have things go back to normal thanks to their work."
    Rating by: Paloma Williams  |  Rating posted: 10th Sep  |  Contact: Rose and team  |  Job date: Sep, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    10th SepMore details…
  • 98%
    "We had some water in our dental office last week due to the rain. It was a bit stressful but Steam n Dry Auckland came out gave an assessment and began the process of drying things out. They were fair in their pricing and provided good communication and service during this stressful situation. I will use them again."
    Rating by: Becky  |  Rating posted: 2nd Sep  |  Contact: Graeme and team  |  Job date: Sep, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    2nd SepMore details…
  • 100%
    "Steam n Dry Restoration went above and beyond for me. The team came out immediately on a weekend, very professional, courteous, inspected my bathroom for moisture and mold. If I ever need restoration or remediation again, I know who to call."
    Rating by: Bea Yates  |  Rating posted: 1st Sep  |  Contact: Eric and team  |  Job date: Sep, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    1st SepMore details…
  • 100%
    "I had a burst water heater and Steam n Dry responded right away to minimize the areas affected by water damage. I had some questions about my payment receipt and Rose was terrific in explaining things and getting back to me promptly."
    Rating by: Susan Garcia  |  Rating posted: 30th Aug  |  Contact: Graeme and team  |  Job date: Aug, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    30th AugMore details…
  • 100%
    "My washer broke and leaked all over my carpet. Steam & Dry Flood Restoration was out in a hurry to get the clean up taken care of. I don't know what I would have done without them. They are friendly and they know how to get the job done quite well. Thank you for your help and expertise with my flood situation. I will refer you to my family and friends."
    Rating by: Kim  |  Rating posted: 28th Aug  |  Contact: Eric and Anthony  |  Job date: Aug, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    28th AugMore details…
  • 100%
    "Honest. Dependable. Customer centric! Graeme and his team have a customer for life. Couldn't be any happier with the work that was done! Highly recommend!"
    Rating by: Louise   |  Rating posted: 26th Aug  |  Contact: Graeme  |  Job date: Aug, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    26th AugMore details…
  • 100%
    "Jericho, Eric, and Anthony all helped complete my house after water damage. Eric especially was helpful at guiding us through the process and giving insight and recommendations. I am particularly picky about small details. The few areas I had issues with such as caulking finishes were quickly touched up to my liking. Overall the job was completed very well."
    Rating by: Marianne  |  Rating posted: 17th Aug  |  Contact: Jericho  |  Job date: Aug, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    17th AugMore details…
  • 100%
    "AUCKLAND STEAM N DRY to the rescue! These guys were great! Courteous, professional and very knowledgeable. Gavin and Anthony took care of our issue and did it quickly, but we're very thorough! I highly recommend this company and so glad I chose them. Thanks so much team! You're the best!"
    Rating by: Rhaze  |  Rating posted: 14th Aug  |  Contact: Rhaze Hontiveros  |  Job date: Aug, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    14th AugMore details…
  • 100%
    "Had a ice maker water line break and flooded my kitchen, called Auckland Steam n Dry and they were out that morning and removed the wet carpet. Placed drying machines in the kitchen to dry. They are always ready to help. No project too big or too small."
    Rating by: Chello  |  Rating posted: 13th Aug  |  Contact: Chello McCorvey  |  Job date: Aug, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    13th AugMore details…
  • 98%
    "Anthony is amazing! Excellent work done at our home. Very professional and very personable. We will definitely be calling every time we need damage restoration. Thank you Auckland Steam n Dry Flood restoration team!"
    Rating by: Monica  |  Rating posted: 12th Aug  |  Contact: Monica Johnson  |  Job date: Aug, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    12th AugMore details…
  • 100%
    "I was at my wits end with a serious flood. Graeme Stephens arrived in 35 minutes sucked up the wet carpeting, left dehumidifiers and carpet dryers which dried everything. Great expert advice and professional flood service."
    Graeme Stephens responded:
    "Thanks, Kyrie for taking the time to give Graeme at Auckland Steam ‘n’ Dry carpets your good flood restoration & carpet cleaning reviews. Hopefully, you also tell your friends and family about our flood drying carpets and carpet cleaning Auckland wide service"
    Rating by: Kyrie  |  Rating posted: 3rd Aug  |  Contact: Kyrie Anita  |  Job date: Aug, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd AugMore details, one reply…
  • 100%
    "We had some water in our dental office last week due to the rain. It was a bit stressful but Steam & Dry Flood Restoration Auckland came out gave an assessment and began the process of drying things out. They were fair in their pricing and provided good communication and service during this stressful situation. I will use them again!"
    Graeme Stephens responded:
    "Thanks, Hope for taking the time to give Anthony at Auckland Steam ‘n’ Dry carpets your good flood restoration & carpet cleaning reviews. Hopefully, you also tell your friends and family about our flood drying carpets and carpet cleaning Auckland wide service"
    Rating by: Hope  |  Rating posted: 30th Jul  |  Contact: Hope Catoe  |  Job date: Jul, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    30th JulMore details, one reply…
  • 100%
    "Honest, reliable and punctual. I can't ask for anything more! These guys take such care and pride in their work, it makes me completely comfortable to have them work in my home and refer them to all of my friends! As always, Auckland Steam n Dry Flood Restoration did a wonderful job. Thanks again!"
    Graeme Stephens responded:
    "Thanks, Janet for taking the time to give Rose & Eric at Auckland Steam ‘n’ Dry carpets your good flood restoration & carpet cleaning reviews. Hopefully, you also tell your friends and family about our flood drying carpets and carpet cleaning Auckland wide service"
    Rating by: Janet G.  |  Rating posted: 23rd Jul  |  Contact: Janet Goldner  |  Job date: Jul, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    23rd JulMore details, one reply…
  • 100%
    "Highly recommend, great service and price after some flood damage to my Condo I rent out."
    Graeme Stephens responded:
    "Thanks, Larissa for taking the time to give Mike and Mary at Auckland Steam ‘n’ Dry carpets your good flood restoration & carpet cleaning reviews. Hopefully, you also tell your friends and family about our flood drying carpets and carpet cleaning Auckland wide service"
    Rating by: Larissa  |  Rating posted: 16th Jul  |  Contact: Larissa Rivera  |  Job date: Jul, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th JulMore details, one reply…
  • 100%
    "Our house roof was leaking from all the rain! It left a weird odor + mold on the walls and carpets so I search for a local contractor who specialized in carpet drying service and repairing this kind of dilemma. Then I stumbled upon this company.

    Work done: removing the odor + mold from our house.

    Pros:
    -The employees were responsive over the phone.
    -The appointment was booked within 2 days.
    -The work was good (odor+mold removed).

    Conclusion: The house is back to normal conditions!"

    Rating by: Daniela  |  Rating posted: 15th Jul  |  Contact: Daniela Crowford  |  Job date: Jul, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    15th JulMore details…
  • 95%
    "You can depend on these guys when it comes to restoration work. They did a fantastic job restoring my home after a water damage . Jericho and Philip coordinated everything and worked everything out with my insurance . Their was literally nothing to worry about . I truly feel lucky for finding them."
    Graeme Stephens responded:
    "Thanks Nicole, for taking the time to give Eric from Auckland Steam ‘n’ Dry Carpet Cleaning West Auckland branch who has been with us for over 12 years. I noticed he also done a stain removal and fix carpet repair patch service also. Please do recommend our flood drying, carpet cleaning, stain removal and fix carpet repair service to others in Auckland "
    Rating by: Nicole Lane  |  Rating posted: 12th Jul  |  Contact: Nicole Lane  |  Job date: Jul, 2019
    Communication: 90%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    12th JulMore details, one reply…
  • 100%
    "Quick response for flood restoration- fair prices (estimate matched phone estimate) and professional service. Thanks Auckland Steam n Dry!"
    Graeme Stephens responded:
    "Thanks Nic, for taking the time to give Anthony and Mary from Steam ‘n’ Dry Carpet Cleaning Auckland, good flood restoration reviews, he has been with us for over 22 years. I noticed he also done a stain removal and fix carpet repair patch service also. Please do recommend our flood drying, carpet cleaning, stain removal and fix carpet repair service to others in Auckland "
    Rating by: Nic  |  Rating posted: 10th Jul  |  Contact: Nichole Camello  |  Job date: Jul, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    10th JulMore details, one reply…
  • 98%
    "Auckland Steam n Dry Flood & Fire Restoration has saved my tail many times, they rocks! From weekend floods from broken irrigation or backed up plumbing in the office buildings we manage. Their crews are professional and efficient. My number one choice!"
    Graeme Stephens responded:
    "Thank you Emily for taking the time to give Graeme from Steam ‘n’ Dry Carpet Cleaning Auckland, good flood restoration reviews, Graeme has been with us for over 32 years. Please do recommend our flood drying, carpet cleaning, stain removal and fix carpet repair service to others in Auckland"
    Rating by: Emily  |  Rating posted: 8th Jul  |  Contact: Emily Driggs  |  Job date: Jul, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    8th JulMore details, one reply…
  • 100%
    "As an owner of a property management company, Auckland Carpets Steam & Dry Flood & Fire Restoration is my reliable go to business that we call upon whenever an unfortunate event happens at one of our properties. The team are highly responsive, attentive and professional. They always get the job done and exceed expectations under difficult circumstances. I highly recommend using this company for your fire and flood restoration needs!"
    Graeme Stephens responded:
    "Thank you Emily for taking the time to give Graeme from Steam ‘n’ Dry Carpet Cleaning Auckland, good fire & smoke clean restoration reviews, Graeme has been with us for over 32 years. Please do recommend our fire, smoke clean, flood drying, carpet cleaning, stain removal and fix carpet repair service to others in Auckland"
    Rating by: Melissa  |  Rating posted: 5th Jul  |  Contact: Melissa Roberts  |  Job date: Jul, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th JulMore details, one reply…
  • 100%
    "This team is so knowledgeable- kind and sympathetic towards every situation. I'm fortunate to have learned from them how to help avoid floods and to treat mold at the very first signs. I know that if ever the need arises- Flood & Fire Restoration Auckland Steam n Dry will be there to answer the call and will be there every step to ensure things go smoothly."
    Graeme Stephens responded:
    "Thank you Levi for taking the time to give Mike and Philip from Steam ‘n’ Dry Carpet Cleaning Auckland, good flood restoration reviews, Philip has been with us for over 22 years. Please do recommend our flood drying, carpet cleaning, stain removal and fix carpet repair service to others in Auckland "
    Rating by: Levi  |  Rating posted: 2nd Jul  |  Contact: Levi Paquero  |  Job date: Jul, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd JulMore details, one reply…
  • 100%
    "This is my favorite flood and fire restoration business. Auckland Steam n Dry did an outstanding job cleaning my wet carpets. Very professional and polite. They took their time and kept me informed throughout the whole process. Thank you Auckland Carpets Steam & Dry Flood & Fire Restoration!"
    Graeme Stephens responded:
    "Thank you Amanda for taking the time to give Steam ‘n’ Dry Carpet Cleaning Auckland, good flood restoration reviews, Please do recommend our flood drying, carpet cleaning, stain removal and fix carpet repair service to others in Auckland"
    Rating by: Amanda P.  |  Rating posted: 29th Jun  |  Contact: Amanda Praire  |  Job date: Jun, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    29th JunMore details, one reply…
  • 100%
    "When something really crappy, unexpected, and totally different happens, you need your hand held by expert technicians who can actually resolve your problem. As a renter, I never ever thought I'd need the type of cleaning that Auckland Carpets Steam & Dry Flood & Fire Restoration performs. When I did, they really did come to my rescue. Thanks!"
    Graeme Stephens responded:
    "Thank you Adler for taking the time to give Rose from Steam ‘n’ Dry Carpet Cleaning Auckland, good flood restoration reviews, Rose has been with us for over 7 years. Please do recommend our flood drying, carpet cleaning, stain removal and fix carpet repair service to others in Auckland"
    Rating by: Adler  |  Rating posted: 26th Jun  |  Contact: Adler Coleman  |  Job date: Jun, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    26th JunMore details, one reply…
  • 100%
    "We had the unfortunate experience of a home fire. Auckland Carpets Steam & Dry Fire Restoration showed up, boarded up the house to protect what was left of our belongings. They coordinated everything with the insurance company and took great care in restoring our contents. I would highly recommend using them if you happen to find yourself in a similar situation."
    Graeme Stephens responded:
    "Thank you Hannah for taking the time to give Rod at Auckland Steam ‘n’ Dry your fire smoke clean up and carpet cleaning reviews, Please do recommend our fire, smoke, upholstery cleaners, flood drying, carpet cleaning, stain removal and fix repair carpets service to others in Auckland"
    Rating by: Persie  |  Rating posted: 21st Jun  |  Contact: Persie Jackman  |  Job date: Jun, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st JunMore details, one reply…
  • 98%
    "Steam & Dry Flood Restoration Auckland helped complete my house after water damage. So helpful at guiding us through the process and giving insight and recommendations. I am particularly picky about small details. The few areas I had issues with such as caulking finishes were quickly touched up to my liking. Overall the job was completed very well."
    Graeme Stephens responded:
    "Thanks Adeline for taking the time to give Graeme at Auckland Steam ‘n’ Dry your fire, flood and carpet cleaning reviews, Please do recommend our fire, smoke, upholstery cleaners, flood drying, carpet cleaning, stain removal and fix repair carpets service to others in Auckland"
    Rating by: Adellie  |  Rating posted: 18th Jun  |  Contact: Adellie Ross  |  Job date: Jun, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    18th JunMore details, one reply…
  • 100%
    "My wife and I had just got home blessed with a healthy, happy, new baby boy. We were welcomed by a broken pipe under the kitchen sink which had flooded the entire downstairs. Completely ruined our carpets and rugs. The company my insurance recommended totally lagged getting back to me so I called Steam & Dry Flood Restoration Auckland randomly out of the phone book. Within the hour, Jericho and the rest of the team had arrived. Fixed the broken pipe and had a restoration plan in place. The guys were cool and professional and got our home and us happy again. Can't thank them enough."
    Graeme Stephens responded:
    "Thanks Merill for taking the time to give Auckland Steam ‘n’ Dry your fire, flood and carpet cleaning reviews, Please do recommend our fire, smoke, upholstery cleaners, flood drying, carpet cleaning, stain removal and fix repair carpets service to others in Auckland"
    Rating by: Merill  |  Rating posted: 17th Jun  |  Contact: Merill Jennings  |  Job date: Jun, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    17th JunMore details, one reply…
  • 100%
    "I heard about Steam & Dry Flood & Fire Restoration through a family friend who highly recommended them. I had previous experience with minor flooding issues in my old apartment but the details and cost was always handled by my landlord. This was my first flood in a residence I owned and these guys totally put me at ease from start to finish. You can tell these guys take pride in quality work, great customer service, and timely completion of the job and communication with me. A++++"
    Graeme Stephens responded:
    "Thank you Hannah for taking the time to give Auckland Steam ‘n’ Dry your fire, flood and carpet cleaning reviews, Please do recommend our fire, smoke, upholstery cleaners, flood drying, carpet cleaning, stain removal and fix repair carpets service to others in Auckland"
    Rating by: Hannah  |  Rating posted: 12th Jun  |  Contact: Hannah Morriset Daniels  |  Job date: Jun, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    12th JunMore details, one reply…
  • 100%
    "More than THANK YOU!!! We never knew what was really required to clean our vents and furnace. Best part is they use safer products. Take the time, listen, and explained and show you as they go. They also do carpet cleaning and more. USE THEM. THEY ARE THE BEST! I will never use any other company again! I am super grateful for the help Auckland Steam & Dry gave us when we were in a bind. Our family would have had to waited to be home if you had not been able to come. We all noticed how well dressed, how well spoken, and how pleasing your techs were.

    We had a house flood and they came in in the clean up stages. I am do blessed to have ended up with them after a lesser company never showed up. I am also thrilled to say that they do flood restoration too.

    THEY LITERALLY ARE THE BEST.
    "
    Graeme Stephens responded:
    "Thank you Railey for taking the time to give Steam ‘n’ Dry Carpet Cleaning Auckland, good upholstery and carpet cleaning reviews, Please do recommend our upholstery cleaners, flood drying, carpet cleaning, stain removal and fix repair carpets service to others in Auckland"
    Rating by: Railey  |  Rating posted: 6th Jun  |  Contact: Railey Williams  |  Job date: Jun, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th JunMore details, one reply…
  • 95%
    "Good job Auckland Carpets Steam & Dry Flood Restoration! Used this company to mitigate water damage from a condo above me. I had mold spreading fast through insulation and drywall, so I had them come out. I had a few issues with them, like not receiving a direct estimate in the beginning, and a mistake made by one of the workers. However, once Graeme finally got involved, my issue was addressed and corrected in a timely fashion. My house is now mold free and I'm back to being a happy camper."
    Graeme Stephens responded:
    "Thank you Michelle for taking the time to give Auckland Steam ‘n’ Dry your mould clean up, flood and carpet cleaning reviews, Please do recommend our fire, smoke, upholstery cleaners, flood drying, carpet cleaning, stain removal and fix repair carpets service to others in Auckland"
    Rating by: Michelle  |  Rating posted: 4th Jun  |  Contact: Michelle Rivera  |  Job date: Jun, 2019
    Communication: 90%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    4th JunMore details, one reply…
  • 98%
    "I woke up to a partially flooded condo as a result of a sewer line break in my complex. Jericho and the team helped in easing the "awfulness" of the mess by promptly tackling the removal of flooded carpets, portions of walls, etc. and taking all the necessary steps to get my condo dried out and de-contaminated. Auckland Carpets Steam & Dry Flood Restoration has excellent customer service skills and definitely knows what they're doing. Kept me informed and described all the steps they were taking. High marks to the other guys also who were in and out of my condo over the next 3 days."
    Graeme Stephens responded:
    "Thank you Emily for taking the time to give Steam ‘n’ Dry Carpet Cleaning Auckland, good decontamination upholstery and carpet cleaning reviews, Please do recommend our upholstery cleaners, flood drying, carpet cleaning, stain removal and fix carpet repair service to others in Auckland"
    Rating by: Xina  |  Rating posted: 31st May  |  Contact: Xina Andres  |  Job date: May, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    31st MayMore details, one reply…
  • 100%
    "Very good upholstery and carpet cleaning result here in Auckland, thanks Mike"
    Graeme Stephens responded:
    "Thank you Emily for taking the time to give Steam ‘n’ Dry Carpet Cleaning Auckland, good upholstery and carpet cleaning reviews, Please do recommend our upholstery cleaners, flood drying, carpet cleaning, stain removal and fix carpet repair service to others in Auckland"
    Rating by: Michelle  |  Rating posted: 29th May  |  Contact: Mike   |  Job date: May, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    29th MayMore details, one reply…
  • 100%
    "Steam & Dry/Flood & Fire Restoration did an amazing job during a super stressful time for us. They arrived within two hours of our flood and began their magic. They do carpet drying, had fans and dehumidifiers in our home to dried our floor too that same night. They came back the next day and packed up the entire place and moved it out to storage. They preserved as much of the furniture and items as they could. And at the end they brought it all back and unpacked it all slowly, and considerately. Everyone who works here is nice and does not have any attitude. They are extremely professional, honest and super calm during a time that feels like it will never get better.

    The entire team worked with us from start to finish to make sure everything was put back together. I hope this never happens again, but if it does, I am calling Steam n Dry flood restoration services.
    "
    Rating by: Elaine  |  Rating posted: 21st May  |  Contact: Elaine W.  |  Job date: May, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st MayMore details…
  • 100%
    "Outstanding service, honesty, and responsiveness. We called Auckland Carpets Steam & Dry Flood Restoration due to suspected mold/mildew in our addition after heavy rain. They came out and thoroughly inspected our problem area, even rolling back the carpet and pad to check for moisture - all at no charge. The tech communicated with us frequently throughout the process. Best of all, they didn't find any water or mold and gave us suggestions for how to improve the musty smell we were experiencing. A less honest or reliable contractor would have taken us for a ride, but Auckland Steam n Dry Flood/Fire Restoration proved skilled and trustworthy. We would not hesitate to call this company again."
    Rating by: Kimberly  |  Rating posted: 13th May  |  Contact: Kimberly Ann Hansen  |  Job date: May, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    13th MayMore details…
  • 100%
    "Thanks Auckland Carpets Steam n Dry. Mike done a way better than expected upholstery clean and carpet cleaning job. Great service"
    Rating by: Donna  |  Rating posted: 7th May  |  Contact: Rose  |  Job date: May, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    7th MayMore details…
  • 100%
    "I booked another company to do my carpet, but for some reason they stuffed up their booking and offered to do my house another time which is 3 days later. I had to get it done on that morning due to house inspections, so doing it another day wasn't an option for me. i was very stressed. I had to ring around, hoping, someone could do it in that morning. I rang 3 other company then i rang Auckland Steam n Dry Spoke to Rose she was very helpful and said that the technician could come in next 2 hours, i was very happy! i asked her for est price, she gave me reasonable price, so i booked it in with no hesitation.

    I waited for them to arrive. The guy named Jerry turned up.

    He did the job, took him 1 hour and half.. Including my 2 door mats for free. He then asked me to check everything before he packed his stuff which was very nice of him.

    I don't normally post feedback but i was just very happy with all their help.

    I'm really thankful i book with them.
    "
    Rating by: Fiona  |  Rating posted: 6th May  |  Contact: Rose  |  Job date: Apr, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th MayMore details…
  • 100%
    "It's been over 6 months since we moved into our new home and used Auckland Carpets Steam & Dry to get rid of the pet stains from the previous owner as well as a few other stains of indiscernible origin. We've been pleased ever since - the carpets look great and the odors are gone.

    Graeme was on time, completely professional, knowledgeable and even put down an additional protective product in all rooms serviced for free since I was a first-time customer. He also told us how we could stretch our own carpet to save some money even though they do provide that service. As a first time home owners, a way to save money and still keep the integrity of the carpet was music to our ears. Couldn't have asked for a better experience and won't go anywhere else for carpet cleaning in the future."

    Rating by: Cassandrea  |  Rating posted: 19th Mar  |  Contact: Cassandrea Hugh  |  Job date: Mar, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th MarMore details…
  • 100%
    "We've had a very good service provided by Gavin at Auckland Carpet Steam n Dry. They really managed to satisfy us in every way from the office through to the cleaner and we are so happy that we had them do the work
    My carpet has not been carpet cleaned for over 3 years and I am ashamed to confess it but it looks like new now, not only did the stains that the previous cleaning company left but all of the new stains. Thanks so much guys
    "
    Rating by: Sharon  |  Rating posted: 15th Mar  |  Contact: Gavin Wallace  |  Job date: Mar, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    15th MarMore details…
  • 100%
    "Very efficient, punctual, and professional. Great result - couch looks almost new. Great job Dale!"
    Rating by: Ashley  |  Rating posted: 27th Nov, 2018  |  Contact: Ashley Gaye  |  Job date: Nov, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    27th Nov, 2018More details…
  • 100%
    "Great work! Very friendly and honest advise given."
    Rating by: Ann  |  Rating posted: 18th Nov, 2018  |  Contact: Ann Anderson  |  Job date: Nov, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    18th Nov, 2018More details…
  • 100%
    "Great service. Carpets look a lot better and I have peace of mind that they are clean now that I'm moving in. Would definitely recommend and use again."
    Rating by: Ereyca  |  Rating posted: 8th Nov, 2018  |  Contact: Ereyca Johnson  |  Job date: Nov, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th Nov, 2018More details…
  • 100%
    "Highly recommend Steam n Dry Carpet Cleaners. So impressed with the service, our carpets look brand new."
    Rating by: Melanie  |  Rating posted: 8th Nov, 2018  |  Contact: Melanie Coco  |  Job date: Nov, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th Nov, 2018More details…
  • 10%
    "The quote was much lower than the price. The carpet was left wet and stains still there. He charged me for a chair he didn't do and when I phone the office she said it would take a week to get back to me. My dog now seems unwell from lying on the carpet and is off his food. I told him we had a dog and he gave me a time when it was safe to bring him back but now a day later he seems unwell! never use this business! Highly unprofessional. I had no idea they are unregeristeted. "
    Rating by: Deborah  |  Rating posted: 24th Nov, 2016  |  Contact: Richard L  |  Job date: Nov, 2016
    Communication: 10%  |  Quality: 10%  |  Reliability: 20%  |  Value: 0%
    24th Nov, 2016More details…
  • 13%
    "Not a good experience at all. Quote on the phone was $199 for hallway, lounge, and sofa cleaned. Then saw online offer for $178, website says nothing about having to book on line. Then guy arrives and says it will be $299, after he did the job, when was not a good job, he left an invoice for $471 - this was then taken from my credit card. Phoned 3 times to get it resolved, got passed around and no resolution. Don't Use This Business!!! "
    Rating by: Marlene   |  Rating posted: 20th Apr, 2015  |  Contact: Barry  |  Job date: Apr, 2015
    Communication: 0%  |  Quality: 0%  |  Reliability: 50%  |  Value: 0%
    20th Apr, 2015More details…
  • 0%
    "Useless. Got a cockroach treatment that didn't work at all. It was supposed to last 18 months. When I rang to tell them that it hadn't worked, the owner of the business was rude and obnoxious. Do not use this business. I"
    Rating by: Cathy  |  Rating posted: 10th Sep, 2014  |  Contact: Unknown  |  Job date: Sep, 2014
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    10th Sep, 2014More details…
  • 13%
    "I organized this company to clean the carpets at my mother\'s house, thinking they would do a really good after reading the hype on their website. They did a terrible job - the carpets looked just as grubby afterwards. The man who did the job was really quick - only took 20 mins to clean two bedrooms, lounge, hall and dining area, so he was not very thorough at all and didn\'t move chairs aside or take much care. He used the hose from outside and didn\'t bother to wind it back afterwards - which was a nuisance for my mother as she is elderly and finds it hard to do so herself. All in all they did a bad job and would not use them again or recommend them to anybody."
    Rating by: Wendy  |  Rating posted: 25th May, 2013  |  Contact: Joe  |  Job date: Apr, 2013
    Communication: 0%  |  Quality: 0%  |  Reliability: 50%  |  Value: 0%
    25th May, 2013More details…
  • 33%
    "We are disappointed in the quality of work. the carpets and lounge suite were extremely wet, and the technician was asked about it. the answer was that it would be dry in a few hours, yet 25 hours later it is still quite damp. the response for fixing the problem was terrible, and finally, after speaking to the office staff at 8.30am on the 17th Jan the tech arrived at almost 3pm !!!! with an industrial dehumidifier to try to sort the dampness. and now we have the noise for the next several hours, at least. the tech insisted everything was dry, even though he could feel that it was not, and the office person female told us that \'\'if he said it\'s dry, then it\'s dry!\" Guess who will NEVER use your company again and we will certainly not recommend you to others."
    Rating by: Christine  |  Rating posted: 17th Jan, 2013  |  Contact: Chris  |  Job date: Jan, 2013
    Communication: 20%  |  Quality: 10%  |  Reliability: 60%  |  Value: 40%
    17th Jan, 2013More details…
  • 0%
    "Had a lounge suite cleaned, it left zebra stripes, on contacting the cleaner he said it was his tool, spoke to owner he said i had to prove they did it, they take no care, don,t care about customer service. had to have it cleaned again by another company, don,t use auckland steam and dry they will not care about you or your carpet"
    Rating by: Lydia  |  Rating posted: 16th Oct, 2012  |  Contact: Graham Stevens Director  |  Job date: Oct, 2012
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    16th Oct, 2012More details…

Primary contact
Graeme Stephens

Phone number
098374545

Phone number (alternative)
0800783266

Website
http://www.floodauckland.co.nz/

Availability
This week/ASAP

Physical address
West Harbour 102 Wiseley Road, West Harbour, West Harbour,
Auckland Central,
0618

About us
Auckland Steam n Dry carpet cleaning has been servicing the Auckland for over 3 decades with superior truck mounted steam extraction cleaning as recommended by the worlds largest manufacturers

What we do
Family owned since 1987 good carpet cleaning reviews. For over 30 years we’ve been providing Auckland with a cleaner, healthier home, and offices in North Shore, West, East and South Auckland. Providing a premium carpet cleaning Auckland wide service. See our carpet cleaning special deals. Call 0800 783-266 or email.

Categories we service
Pest control & inspections, Flood & Fire Restoration, Carpet Repair, Carpet Cleaning Services

Areas we service
Westgate, Waitakere City and Suburbs, Waitakere City, Rosedale, Auckland, Rodney Area, Papatoetoe, Papakura Central, Papakura Area, North Shore City and Suburbs, North Shore, Manukau City and Suburbs, Manukau (Auckland), Hillsborough (Auckland), Hillcrest, North Shore, Franklin Area, Eastern Beach, Belmont (Auckland), Auckland City and Suburbs, Auckland Central

Character count:

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