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Autometrix 2012 Ltd / Vehicle and automotive servicing, repairs and mechanics in Henderson

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  • 40%
    "Change the tyre and order the wrong size, back again to install and all good after driving away something banging at the back.....they just throw away the spare at the back.they not call me back as well and inform me that the tyre is ready. "
    Rating by: tucker  |  Rating posted: 31st Jan, 2019  |  Contact: unknown  |  Job date: Jan, 2019
    Communication: 0%  |  Quality: 40%  |  Reliability: 30%  |  Value: 90%
    tucker31st Jan, 2019More details…
  • 10%
    "I booked my car in for compliance and was told it would take a week. I contacted Autometrix a week later to pick up my car. Nothing had happened! Each day I rang up they just promised me that it would be ready next day, then the next day, 4 days later they said it was ready to pick up. Pieces of the engine cover were in the boot and the cover from the front washer cover was missing. The part that secured the spare wheel was also in the boot. Not impressed with the poor communication and the fact that the receptionist didn't seen to know what was going on. Autometrix say that Customer satisfaction is of Paramount importance and they stand behind the quality of there services and reputation. My main price of constructive criticism would be to find out accurate time frames for vehicles they are working on and communicate this to the customer clearly."
    Rating by: John  |  Rating posted: 24th Oct, 2015  |  Contact: John Whelan   |  Job date: Sep, 2015
    Communication: 0%  |  Quality: 30%  |  Reliability: 0%  |  Value: 10%
    John24th Oct, 2015More details…
  • 100%
    "This place is great highly efficient and they go over everything with you before doing the work. Well priced. The main mechanic Fasil is very kind and gets the work done in a timely manner at good quality which is why myself and my family come bring all out cars here
    Top notch
    Rating by: Eraina  |  Rating posted: 11th Apr, 2015  |  Contact: Fasil  |  Job date: Apr, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Eraina11th Apr, 2015More details…
  • 100%
    "Awesome service, highly recommend. Xcellent customer service, best prices in West Auckland. These guys are not only good at what they do, they are friendly and will look after you. Absolutely no need to go else where, anything to do with your car this is the place to be. Interesting stories, skilled, trustworthy mechanics, great prices. Come in and and experience for yourself. "
    Rating by: Ashwin Prasad  |  Rating posted: 5th Feb, 2015  |  Contact: Faizal Brent  |  Job date: Feb, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Ashwin Prasad5th Feb, 2015More details…
  • 100%
    "These guys are awesome. Always do a fantastic job. Have been going to them for years now and wouldn't go anywhere else. They do warrants and are always firm but fair. Exactly what you want when getting a warrant of fitness. Highly reccomend them"
    Rating by: brad  |  Rating posted: 17th Jan, 2015  |  Contact: fazil hussein  |  Job date: Jan, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    brad17th Jan, 2015More details…
  • 50%
    "We have submitted an article to the Model A club on line newsletter, to mention how very pleased I was with the service that you provided."
    Rating by: kevin lambarth  |  Rating posted: 4th Sep, 2014  |  Contact: Fazil  |  Job date: Sep, 2014
    Communication: 50%  |  Quality: 50%  |  Reliability: 50%  |  Value: 50%
    kevin lambarth4th Sep, 2014More details…
  • 95%
    "They are great. There are many WOF places in the same street, but we were recommended to go to see Fazil. I think that he is an honest and trustworthy mechanic that's hard to find. We'll be back and recommend this place to our friends.


    Rating by: Roberta  |  Rating posted: 10th Dec, 2013  |  Contact: Roberta  |  Job date: Jan, 2013
    Communication: 90%  |  Quality: 90%  |  Reliability: 100%  |  Value: 100%
    Roberta10th Dec, 2013More details…
  • 98%
    "We have used Autometrix for all of our mechanical repairs and servicing requirements regularly for the past three years , with great success. Brent and Fazil are an excellent team , with Fazil having experience across a wide range of mechanical repairs. The standard of work is consistently good , and their prices are very fair. We are a happy repeat customer , highly recommended."
    Rating by: Kelvin  |  Rating posted: 28th Nov, 2013  |  Contact: Kelvin Hart  |  Job date: Nov, 2013
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Kelvin28th Nov, 2013More details…
  • 100%
    "Brent went above and beyond his duty in helping me get my car processed to put on the road after it arrived from Australia. It could have taken longer and been far more stressful. He was helpful and friendly and genuine and I would recommend this company highly."
    Rating by: Nicola  |  Rating posted: 7th Nov, 2013  |  Contact: Brent Steed  |  Job date: Nov, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Nicola7th Nov, 2013More details…
  • 98%
    "Whenever I have gone there, I was always treated very courteously. A great job was done on my car. Sometimes small things were done which i didn't ask for and done for free. It was a case of going to a place and leaving the place better for them having been there. There are always conversation pieces in the waiting room. I love that. they are not there for ornamentation but tell a story about the owners. Very cool. Another thing, they are very thorough. They have a great eye for detail and give you the over all picture and give you options when making a quote. I feel very comfortable going there for my car repairs and WOF. And I when i am sitting there, I feel very comfortable too:)"
    Rating by: Cindy  |  Rating posted: 31st Oct, 2013  |  Contact: John  |  Job date: Oct, 2013
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Cindy31st Oct, 2013More details…