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Automotive Solutions Anzac Ave / Automotive servicing, repairs and mechanics in Dunedin North

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  • 13%
    "Had trouble with this garage on several occasions (including one where my expensive BMW jack mysteriously vanished while at premises), and had final straw when I took car in for wof work. Serious lack of communication ensured that nothing I asked for was done, and staff were quite rude. Won\'t be going back."
    Rating by: Tom  |  Rating posted: 16th Nov, 2011  |  Contact: Stu  |  Job date: Nov, 2011
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 50%
    Tom16th Nov, 2011More details…
  • 0%
    "I brought my car to Automotive Solution for a new WoF. I cancelled the WoF because the mechanics had only worked on the headlight
    during the 7 days it was in the workshop.
    The mechanics broke the window of my car and pretended that they didn’t know about it. They left the broken window as it was when I picked it up, and said they didn’t know when I came back to demand to fix it. All the people that I spoke with at Automotive Solution had replied: ‘What’s the problem? He fixed it, didn’t he?’

    They also lost some rubber valves of my car near the upper part of the accelerator and the brake pedals.

    I took my car to VTNZ for a new WoF. My car’s headlight didn’t pass the WoF test due to the unaligned headlight, even though I paid $330 for the headlight job at Automotive Solution 5 days ago.

    I have found the staff at Automotive Solution to be incompetent;

    nonetheless, their business is fairly thriving. They work extremely slow, are not willing to admit their faults but only try to cover the mistakes of their mechanics, and cast doubts on their customers’ grievances. This has wasted much of my time and money, and damaged my car. That the headlight that I paid to get fixed, did not pass the WoF test, was a real surprise for me, because Automotive Solution does WoF tests as well. I do not think that these people are qualified to provide the service of maintaining/repairing cars and needless to say, perform WoF tests.

    <br /><br />

    I went to another mechanic. The rust repair—which was estimated as $200-300 and would have taken another couple of days at Automotive Solutions Anzac Ave—was only $70, and took merely a couple of hours! After the rust repair, the mechanic took my car to VTNZ for a re-inspection today. My car did not pass the WoF test because of the unaligned headlight, again, and I so drove back to Automotive Solutions Anzac Ave for the repair once more.
    Rating by: Hokang  |  Rating posted: 5th Nov, 2009  |  Contact: Stu Karr  |  Job date: Nov, 2009
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Hokang5th Nov, 2009More details…

Unauthenticated ratings (2)

  • 100%
    "Good service as always. Thanks"
    Rating by: Corinne  |  Rating posted: 17th Aug, 2009  |  Contact: Ash  |  Job date: Aug, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Corinne, 17th Aug, 2009More details…
  • 88%
    (no comment)
    Rating by: Jesse  |  Rating posted: 16th Jun, 2009  |  Contact: Unknown  |  Job date: May, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 50%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Jesse, 16th Jun, 2009More details…

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57 Anzac Avenue

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