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Drewe answered the phone on a Sunday and was very helpful. From there we went down the track of getting someone on site to run a quote, then onto removal and install in a very short space of time. Every call and email was answered immediately, the guys were outstanding. We also had a quote from another spouting company and it was THREE times more for an… inferior product. I simply cannot recommend these guys enough.
After a few months of waiting, we finally decided on a weekend date (weather dependent, of course) - and the job was completed.
Now, despite the length of time it took to begin… the install, I would highly recommend this company. The actual workmanship and professionalism shown on site could not be faulted.I dealt with Josh, and he was excellent. He worked throughout the day, despite the occasional showers, and the finished product looks fantastic.Furthermore, our spouting was in really bad shape, and as a result there was a lot of gunk/mess that fell on our property when it was removed. Josh and his partner cleared up every bit of rubbish, and left our property in a more tidy condition than when they arrived.Now, I understand the delays were due to the weather, but it would have been nice to have an update. However, this should not detract in any way the fantastic experience I had with dealing with Josh. He even came back the next day to "tidy-up" and "polish" off the job, including placing silicone on the joins, and making sure we were both happy with the job - which we most definitely are.I would not hesitate in recommending CUSTOM Fascia And Spouting to people in need of new spouting.