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CUSTOM Fascia And Spouting / Pukekohe

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  • 100%
    "Drewe was recommended by our builder to replace internal spouting. Although there were delays due to job overrun and weather issues communication was outstanding. We knew exactly what, where and when. Job was completed and when an issue came up (caused by another subcontractor) it was sorted by Drewe. Absolutely top service - totally recommended. Would not hesitate to use them again on a job."
    Rating by: Grid  |  Rating posted: 21st Dec, 2021  |  Contact: Drewe Pyke  |  Job date: Sep, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Grid21st Dec, 2021More details…
  • 100%
    "Had a leaking problem from the roof & cover over the front deck. This had been going on for 3 years. Had 2 other contractors have a go at fixing the problem, that was a waste of time & money, actually got worse not better.
    Then a work colleague recommended Custom Fascia & Spouting, thank goodness they resolved the problem by replacing the rusted out spouting. Now have dry deck & furniture to sit outside on.
    Rating by: Robyn  |  Rating posted: 31st Aug, 2017  |  Contact: Drewe  |  Job date: Aug, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Robyn31st Aug, 2017More details…
  • 100%
    "So ecstatic with the job done by Drewe and his team! Awesome professional job done in a timely manner at a reasonable cost. Absolutely recommend him"
    Rating by: Leilani   |  Rating posted: 7th Aug, 2014  |  Contact: Drewe Pyke  |  Job date: Aug, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Leilani 7th Aug, 2014More details…
  • 100%
    "Thanks Drewe for a job well done. The work was exceptional with replacing the internal guttering on my property, completed all in good time with good material. Thanks for going the extra mile with fixing some of my roof tiles and mortar.
    Rating by: Peter  |  Rating posted: 5th Dec, 2013  |  Contact: Peter Schorer  |  Job date: Dec, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Peter5th Dec, 2013More details…
  • 98%
    "Great service, good communication about when job would be complete and very happy with final product."
    Rating by: Debrah  |  Rating posted: 4th Nov, 2013  |  Contact: Drew Pyke  |  Job date: Oct, 2013
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Debrah4th Nov, 2013More details…
  • 100%
    "I'm sure that many of the calls these guys take are from panicking customers who have water problems. I was definitely one of these!

    Drewe answered the phone on a Sunday and was very helpful. From there we went down the track of getting someone on site to run a quote, then onto removal and install in a very short space of time. Every call and email was answered immediately, the guys were outstanding. We also had a quote from another spouting company and it was THREE times more for an inferior product.

    I simply cannot recommend these guys enough.

    Rating by: Simon  |  Rating posted: 28th Jun, 2013  |  Contact: Drewe and Janine  |  Job date: Jun, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Simon28th Jun, 2013More details…
  • 90%
    "The time it took to begin the job took a lot longer than we expected. This was due to the wet weather causing delays. Several install dates were given, but kept getting pushed back. Each time I had to contact the company to check if someone would be coming out, as no one called to mention a change of install date.

    After a few months of waiting, we finally decided on a weekend date (weather dependent, of course) - and the job was completed.

    Now, despite the length of time it took to begin the install, I would highly recommend this company. The actual workmanship and professionalism shown on site could not be faulted.

    I dealt with Josh, and he was excellent. He worked throughout the day, despite the occasional showers, and the finished product looks fantastic.

    Furthermore, our spouting was in really bad shape, and as a result there was a lot of gunk/mess that fell on our property when it was removed. Josh and his partner cleared up every bit of rubbish, and left our property in a more tidy condition than when they arrived.

    Now, I understand the delays were due to the weather, but it would have been nice to have an update. However, this should not detract in any way the fantastic experience I had with dealing with Josh. He even came back the next day to "tidy-up" and "polish" off the job, including placing silicone on the joins, and making sure we were both happy with the job - which we most definitely are.

    I would not hesitate in recommending CUSTOM Fascia And Spouting to people in need of new spouting.

    Rating by: Sanele  |  Rating posted: 27th Jun, 2013  |  Contact: Josh  |  Job date: Jun, 2013
    Communication: 90%  |  Quality: 100%  |  Reliability: 70%  |  Value: 100%
    Sanele27th Jun, 2013More details…
  • 98%
    (no comment)
    Rating by: Sally  |  Rating posted: 12th Mar, 2013  |  Contact: Drewe  |  Job date: Mar, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    Sally12th Mar, 2013More details…
  • 88%
    (no comment)
    Rating by: Mick  |  Rating posted: 4th Dec, 2012  |  Contact: Janine Lawrance  |  Job date: Dec, 2012
    Communication: 90%  |  Quality: 90%  |  Reliability: 90%  |  Value: 80%
    Mick4th Dec, 2012More details…
  • 78%
    "The gutters were installed on time, as were the leaf guards. When I asked about the downspouts, Drewe acknowledged immediately that he had forgotten about them, and made immediate arrangements to have them installed and the job finished. That was the only glitch, but Drewe was honest and forthright, which reflects well on him and his business."
    Rating by: Lawrence  |  Rating posted: 3rd Dec, 2012  |  Contact: Drewe Pyke  |  Job date: Nov, 2012
    Communication: 80%  |  Quality: 80%  |  Reliability: 70%  |  Value: 80%
    Lawrence3rd Dec, 2012More details…
  • 100%
    "I was put onto Drewe at Custom Fascia by a good friend of mine who had used them previously , owning my own business i know how important it is to be able to get in touch with a rep from the company and we never once had to leave a message, which meant any questions where answered on the spot , the workmanship was fantastic and i will be using them again when we start the garage in the new year , cant speak highly enough of them , kind regards Ernie Downes - Creative Kitchens Ltd"
    Rating by: Ernie  |  Rating posted: 27th Nov, 2012  |  Contact: Drewe  |  Job date: Nov, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Ernie27th Nov, 2012More details…
  • 100%
    "These guys were superb in every way - nothing was too much trouble. they talked me through the option, did an amazing jobs and the price was great. they answered all of my questions.
    I will be using them again on my next rental.
    Rating by: Sally  |  Rating posted: 4th Oct, 2012  |  Contact: The Boss  |  Job date: Oct, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Sally4th Oct, 2012More details…
  • 5%
    "I accepted a quote in November 2011 and the job was to be completed prior to Xmas 2011. The job was not finished until February 2012. The only communication was my calls to Drewe on how much longer it was going to take. My \"continuous - made to measure spouting\" has a join in the middle of the back deck (where we have bbq\'s) and 2 patch jobs over the front entrance due to the spouting being cut too short. Got lots of calls from Drewe when he was told the payments would be spread over the same period of time as completing the job. I found Drewe to be very defensive and full of excuses over the delay. Darren (the labourer) was very patronising regarding the shortfalls and join. I was still cleaning up the old brackets which were thrown into the back garden. The back deck was left in a real mess, they did not own a broom I think. The driveway had to be swept before bringing the car in each time they were here as there were nails left lying around. This was dangerous for the young children here and damaging to the car tyres. I would not recommend this company to anyone and have told many people of the \"service\" received. It is now August and I am still waiting for my written guarantee which is stated in the quote."
    Drewe responded:
    "Yes unfortunately this job didnt go smothly, which isnt how i run our company, there is always two sides to a story, yes i was in contact via email and phone throughout your job, the first time we run the material out on site the colour was not right, as per your email you wanted the same colour, we matched the colour to the best we could, the colour was not what you expected, and as the exsisting spouting was painted the colour couldent be matched 100, you went for another colour which was fine and i changed this at our cost, i explained that there would be a join due to the height and access of the site. yes i phoned you regarding payment as my emails never got returned once the job was completed, as you explained you wished to pay the job of over three months which i had no problem with. The delay was due to the colour being changed as i had explained to you. The above coment does not reflect the way i run the company nor does it refleck our workmanship. Regards Drewe"
    Rating by: Caroline  |  Rating posted: 14th Aug, 2012  |  Contact: Drewe And Darren  |  Job date: Feb, 2012
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 20%
    Caroline14th Aug, 2012More details, one reply…
  • 100%
    "Removed old spouting and rubbish leaving nothing behind. A good job well done."
    Rating by: Rona & Ron  |  Rating posted: 11th Dec, 2011  |  Contact: Drewe Pyke  |  Job date: Nov, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Rona & Ron11th Dec, 2011More details…