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  • 100%
    "Fabulous service from the team at City Carpets. Initial contact was knowledgeable and helpful, the quote was timely and they laid the carpet and vinyl in my home with a very short lead-in time prior to it going to market. The carpet layers were friendly and co-operative and did a great job. I would highly recommend City Carpets Ltd"
    Rating by: Janene  |  Rating posted: 3rd Aug, 2022  |  Contact: Dexter Richardson  |  Job date: May, 2022
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Janene3rd Aug, 2022More details…
  • 38%
    "Just spotted City carpets on this website and after 8 years we still live with the legacy of their crap work so want to warn others.. Initial price and contact was great. The workmanship was generally good EXCEPT in doorways (where you notice it most!). But an exceptionally bad join in the lounge had us call him back. He fixed it but within months the join fell apart by the ranchslider and wear patterns occurred in the middle of the lounge. Another carpetlayer told us it was just crap carpet. We paid $120 a metre for it and thought it should last better than three months. We look at it daily and 8 years on wish we had spent a little more and gone with a better company. It was a waste of $9000. Would not recommend this company :O("
    Rating by: Lincoln  |  Rating posted: 31st Aug, 2012  |  Contact: Dexter  |  Job date: Aug, 2004
    Communication: 30%  |  Quality: 0%  |  Reliability: 50%  |  Value: 70%
    Lincoln31st Aug, 2012More details…
  • 25%
    "My initial dealings with this company were fine, we contracted City Carpets to supply and install vinyl in three bathrooms a kitchen and front entrance. City Carpets advised us that they could install the next week but required a 50% deposit.

    We duly paid our 50% deposit then the drama and excuses started. We arranged a date to have the installation completed and arranged a plumber to be ther the following day.

    The vinyl layer didn\'t show on the day so we called to discover he had some kind of accident, Dexter the owner arranged to come and he installed one bathroom and we were promised that he would be back to complete on another day...after many phone calls from us we were given another date.

    Dexter was a now show on the appointed install day although the office lady called us to advise this but were cut off half half way through when they were about to tells us the alternative install date.

    After phoning every day for four days were given another date but City Carpets couldn\'t give us a time. The night prior we moved our fridge, dishwasher, cupboards etc etc in the hope that something would actually happen the next day.

    I took the day off work and in the morning we called again at about 9:30am to try and get an idea of a time. We were told the contractor was heading to the shop as we spoke then onto our house...we never saw the vinyl layer that day and nobody would return our calls.

    So it\'s off to court we go. My recommendation. Never deal with these people unless you enjoy being mucked around and giving your money away to idiots.
    "

    Rating by: Mark  |  Rating posted: 10th Nov, 2011  |  Contact: Dexter, Penny, Linda  |  Job date: Nov, 2011
    Communication: 0%  |  Quality: 50%  |  Reliability: 0%  |  Value: 50%
    Mark10th Nov, 2011More details…

Phone number
0800268407

Physical address
719 Whangaparaoa Road Whangaparaoa 0932