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Criss X Cars Ltd / Vehicle and automotive servicing, repairs and mechanics in Ponsonby

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  • 5%
    "Brought my car to this garage with an issue with the brakes. The mechanic rang to say the brake pad (pads were actually at 50% depth) and discs need replacing for $700.. I refused to get pads done so I was charged $529 for new front discs and the rear to be skimmed. Once I collected my car I noticed that the brakes had not improved at all. I returned the car the next day. The mechanic inspected the brakes again only to inform me that the issue was actually the master cylinder and that would cost me another $400. Avoid at all costs"
    Rating by: Gerard  |  Rating posted: 1st Sep, 2016  |  Contact: John  |  Job date: Jun, 2016
    Communication: 10%  |  Quality: 0%  |  Reliability: 10%  |  Value: 0%
    Gerard1st Sep, 2016More details…
  • 98%
    "Right on christmas. my car overheated outside New World supermarket. I noticed that Criss X Cars were open. Went over and asked for there help. The mechanic i spoke to was Very polite and Very helpful. He got my car into the workshop, found the problem straight away and fixed it. He the Refused payment and just said \"Merry Christmas\". Overwhelmed by his kindness i went across the road to New World Supermarket and bought him a box of Beer! These guys ROCK! I will Defenitly be cooming back for future work!"
    Rating by: Rachael  |  Rating posted: 20th Feb, 2013  |  Contact: AJ  |  Job date: Dec, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Rachael20th Feb, 2013More details…
  • 95%
    "I have used Criss X for my warrants for the last few times and I have been happy with their service. I have a late 90\'s Hyundai, so it does have a few minor issues that crop up around warrant time. These guys have been straightforward to deal with and call you if you need any work done for the warrant.

    The first time I took my car in for a warrant (sept 11), my phone line was down so they couldn\'t get hold of me to tell me about the minor repairs needed. They made the call to go ahead and do it (because it was approx $100 work), and offered me at collection the option to pay it off in instalments if I wasn\'t happy. I was more than happy for them to do that, rather than me have to bring it in another day for the remedial work. The staff were friendly and found out more about their services and deals for nearby businesses, which was really good for someone like me who works near their garage.

    Since then, they have given me a call a few weeks away from my warrant expiring to remind me and offer to book my car in. The process is smooth (phone call, drop off one morning, pick up that afternoon). Will continue using them for at least as long as I am working nearby (and probably longer).

    Rating by: Cory  |  Rating posted: 15th Jul, 2012  |  Contact: Not Sure  |  Job date: Mar, 2012
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Cory15th Jul, 2012More details…
  • 100%
    "Tip top job (as always) very surprised to see a negative comment as the team has only ever impressed."
    Rating by: Gareth  |  Rating posted: 15th Jan, 2012  |  Contact: John Langdon  |  Job date: Jan, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Gareth15th Jan, 2012More details…
  • 20%
    "Took car to garage for repair of specific fault.
    Repair took longer than initially indicated.
    Courtesy car in poor condition.
    $300 charged including cost of replacing part broken during repair work and fault was not repaired.
    Rating by: Joss  |  Rating posted: 22nd Feb, 2010  |  Contact: Darren Fry  |  Job date: Jan, 2010
    Communication: 30%  |  Quality: 20%  |  Reliability: 30%  |  Value: 0%
    Joss22nd Feb, 2010More details…
  • 45%
    "Used for the first time for a WOF. Was told the car needed particular work done but price seemed high. I received a second opinion from a workshop I've used before and was told that half the previously quoted work was definitely not necessary. Be cautious about College Hill Motors!"
    Rating by: Karl  |  Rating posted: 21st Jan, 2009  |  Contact: Unknown  |  Job date: Jan, 2009
    Communication: 80%  |  Quality: 50%  |  Reliability: 50%  |  Value: 0%
    Karl21st Jan, 2009More details…
  • 100%
    "Very knowledgable 'old-school' automotive shop. Straight talking and they get the job done well. A pleasure to be one of their customers."
    Rating by: Duncan  |  Rating posted: 11th Feb, 2007  |  Contact: Roger  |  Job date: Feb, 2007
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Duncan11th Feb, 2007More details…

Unauthenticated ratings (1)

  • 20%
    (no comment)
    Rating by: Jason  |  Rating posted: 25th Apr, 2008  |  Contact: Roger  |  Job date: Apr, 2008
    Communication: 10%  |  Quality: 0%  |  Reliability: 60%  |  Value: 10%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Jason, 25th Apr, 2008More details…