We got a really experienced guy, and both men were very nice people and worked hard.
*** However, the job seemed to take a long time, compared to what other movers estimated for 60m3 with stairs. - 8.5hours! It was only 3min down the road. Despite providing a fit man to assist them, plus there were 3 others moving stuff in… cars, and a large van. (we did several loads)
They didnt use the man I supplied for any of large furniture items, so that is why it took so long. Probably some rule about being liable, or health & safety?- however, all other movers used my ex husband in previous shifts, and that is what speeded it up. They would bring the items to the truck, and the other guy would load it up.
*** The frig was loaded last at 9pm, after my friends had all left, and after a huge day, having only 3 hrs sleep the night before, I was unloading the frig myself, half asleep. the notes said the frig is loaded last, so it comes off first??
*** It took so long, that 3 of us were running up and down the truck, trying to unload as much as possible ourselves.
*** They have a whole list of stuff that they wont carry e.g. poisons, paint, marble. All of which I had, and had to move manually. Previous moving coys had no restrictions and took my marble top?
*** When they left I had no washing machine plugged in, nor bed assembled to sleep on.
*** they also left my expensive glass dining table out near the road for all to see, and the marble table top at the house. They said my friends should have moved these, but surely the Movers would enquire why they are still left behind, and where I wanted the table? Nobody asked me. I was shocked to drive out after they had gone in the dark and seeing my table dumped by my front door/road!
*** I was ok with taking so long, as they were very careful, and I seemed to have no damage, as in previous moves. BUT I discovered a desk mobile had 2 wheels broken off, and the top of a drawer laminate ripped right off it! Nobody told me about this, and it was in storage, so wouldnt have discovered for months, except I needed something out of it. My Removal Insurance only lasts 45 days after too!! '-(((( There were also dents and chips out of a 3rd desk mobile.
*** To top it off, as per other feedback below - the Manager Glenn was rude to me on the phone. If I had already paid, he would have refused to come and move the table to the patio! (Luckily I hadnt, so they did reluctantly come and move the table the next day, so the job was then completed properly). BUT, now he is trying to charge me for moving the table!!!!!!!
I am a female living alone, so I told them it all had to be put in the right place, before they left.
Overall- very disappointing, except the staff were excellent - fab guys, and very helpful generally.
I wont use them again, unfortly.
AND Glenn tried to overcharge me- but I had it in writing the price and time from the drivers - all this cost me $1070, which is the most I have ever paid for any of my other 6 moves, and it took the longest. (Usually 5 hours total, with 2 men and my ex husband)
AND NOW HE IS TRYING TO CHARGE ME $138, TO PUT THE TABLE INTO THE PATIO AREA!! - they didnt even ask me where to put it, and just dumped it by the front door open to a main road.
It was a stressful experience.
They kept in touch before the time of the booking and rang to ask if I would like to do the move earlier as they were ahead if schedule, which was much appreciated. The guys were smiling, jovial, trustworthy.
It was a nice experience and I really appreciated their help with my… move.
Shweta
Friendly, professional, fast, and knew what they were doing.
I would definitely recommend.
"Throughout the process Glenn was easy to contact answered any questions I had leading up to the move promptly. The actual men who did the job were also a credit. If they were running late they let us know, when it came to loading… and unloading nothing was too much trouble.
We can't believe our luck with having chosen these guys to do our jobs for us!!! Thank you Glenn and your boys!
Emma
Great service – will definitely use Easy Move again ( hopefully won’t need to for a while ).
"My movers, Ben and Rob were amazing. They took great care with all of my furniture and worked fast. Moving house is always stressful, but this team made it easy, and they were extremely professional.
I would strongly recommend using this company!!
"We had to have a fast move with settlement & moving in on the same day, Easy move was on time from the start.
Clint & Peter our movers were so easy to get along with it felt like we have known them for ages.
There quailty of work was high, fast & effective & there communication awesome. I would recommend them to anyone.
Thanks Easy Move for a great day.
Glenn Wheeler.
Thank you Kiwi Removals. You mad the move so painless.
Raj Singh
"They were a pleasure to work with and would recommend them to my friends/collegues.
the movers arrived in a marked truck and had a job pre written. All good and I will surely used them again.
"Well done and thank you heaps
Pam
"Their only room for improvement would be in their communication - it would be nice to get a courtesy call a day or two beforehand just to confirm details BUT only because I\'m that type of person.
Otherwise, they turned up on time, they were very accommodating, really quick, super careful and really friendly.
I would highly recommend Easy Move and would not hesitate to use… their services again.
"These guys showed up on a very short notice and were punctual. Our apartment had no elevator, clint & lee moved our stuff from the third floor without wasting anytime.
The guys were friendly and very careful with our stuff. We will definitely use them again and recommend them to our friends and colleagues.
Cheers,
Maria & Hussain
Please pass on a big thank you to your two fabulous guys who moved us yesterday in Stanmore Bay.
My husband wasn’t able to be there due to a work commitment. However, your guys jumped straight in and did the job professionally and with a great deal of manners and courtesy.
They were so careful with all of our items and just got the job done without a complaint. Everything arrived in one piece, with no breakages or damage. I can’t remember the name of the nice guy who… spent most of the time packing the truck, but I would like you to pass on my compliments to him as he did such a great job packing and was so careful with everything. I would have liked to have shouted them some beer, but my budget went over for the move and we are on a tight budget right now. So, I hope this email will go a long way to showing my appreciation.
The young man who did most of the heavy lifting was also great. Nothing was too much trouble and he took heavy boxes for me, when I was struggling.
Please make sure that you pass this on to them as they deserve high praise indeed and I will definitely recommend you to anyone who wants a recommendation. I will also use your crew again when we move next time. Those two guys are great workers and you should be proud to have two young guys who gave it their all on your team.
Thanks again Glenn for a great experience, (especially after my last move was a disaster with another company).
JMG
Thank you guys so much.
"We appreciate your services.
"I would definitly deal with this comapny again
"NOTE: they left a couch behind that they keep in their truck at the old property for two days before picking up. Had to deal with the purchaser of our old place who wasn\'t very happy with the situation - not a big deal but still not the best.
"Quick fast and although one of the cheapest on here still one of the best.
Thanks for the move, will use them again
"Good work guys!
All in all… having to deal with him made an already stressful moving day even more horrible. I didn\'t ask for his name but he told me the owner was \"his old man\" (and that there would be no point in complaining because of this!). It\'s a shame really, because the other aspects of the service were fine, with prompt and efficient communication. The other staff that I met were good too, they actually looked quite embarrassed by having to work with him.
"I have used Glenn and his team for several moves and can honestly say they have been stunning . My comments are not based on a one off experience. They turn up on time. if the job before yours runs over they call you and give you a re-estimated time. They are very strong and nothing is too much trouble for… them.
In the most recent move which was a big job , they went the extra mile. They were incredibly kind during the move of my parents often boxing and wrpaping my folks treasures to take extra care and at no time did they show any frustration with the delays that we caused.
Trust me I am fussy and these guys live up my highest expectations- awesome!
Primary contact
Glenn Owens
Phone number
0272152596
Website
https://easymovefurnitureremovals.c…
Preferred Language
english
Availability
This week/ASAP
Physical address
Po Box 24103 Royal Oak,
Royal Oak,
1345
Postal address
PO box 24103,
Royal Oak,
1345
About us
Easy Move Furniture Removals is an Auckland Based Moving Company offering a great Furniture Moving Service for everybody moving.
CALL 0800 4 EASYMOVE
What we do
We are fully insured
Supply winz quotes
Supply a full packing, unpacking & cleaning service
Supply packing materials
Storage facility available
Domestic & commercial moving
7 days a week
08.00am to 5.00pm.
Categories we service
Storage Service, Packaging Services, Packaging, Moving Companies, Home packing service
Areas we service
Woodhill, Wiri, Whitford, Whenuapai, Whangateau, Weymouth, Westmere, Westgate, Westfield, Western Springs, West Harbour, Wellsford, Wattle Downs, Waterview, Warkworth Township, Warkworth & Wellsford Area, Waiwera, Waiuku, Waitoki, Waitakere City and Suburbs, Waitakere City, Waipipi, Waimauku, Waikowhai, Waiheke Island, Waiheke and Gt Barrier Islands, Waiau Pa, Waiatarua, Unsworth Heights, Turangi Area, Tuakau, Totara Heights, Torbay, Tomarata, Titirangi, Tindalls Bay, Three Kings, Te Puke Area, Te Papapa, Te Hana, Te Atatu, Tauranga City, Taupaki, Tamaki, Takapuna, Takanini, Swanson, Surfdale, Sunnyvale, Sunnynook, Stillwater, Stanmore Bay, St Marys Bay, St Lukes, St Johns, St Heliers, Snells Beach, Silverdale, Sandringham, Runciman, Royal Oak, Royal Heights, Rothesay Bay, Rosedale (Auckland), Rodney Area, Riverhead, Remuera, Redvale, Red Beach, Ranui, Ramarama, Puni, Pukekohe, Pukekawa, Puhoi, Port Waikato, Port Albert, Ponsonby, Pokeno, Point Wells, Point Chevalier, Piha, Penrose, Patumahoe, Parnell, Paremoremo, Parau (AKL), Parakai, Papatoetoe, Paparimu, Papakura Central, Papakura Area, Panmure, Palm Beach, Pakuranga, Owairaka, Otaua, Otara (Manukau), Otahuhu, Ostend, Orewa, Oratia, Orakei, Opotiki Area, Onewhero, Onetangi, Oneroa, One Tree Hill, Omaha, Northcote, North Shore City and Suburbs, Newton, Newmarket, New Windsor, New Lynn, Murrays Bay, Muriwai, Mt Wellington, Mt Roskill, Mt Eden, Mt Albert, Mission Bay, Miranda, Milford, Middlemore, Mercer, Mellons Bay, Meadowbank, Maungaturoto Area, Matakawau, Matakana, Massey, Maramarua, Maraetai, Manurewa, Manukau City and Suburbs, Manukau central, Manly, Mangere Bridge, Mangere, Mangawhai, Mangatawhiri, Mangatangi, Makarau, Mairangi Bay, Mahurangi West, Lynfield, Lincoln, Leigh, Laingholm, Kumeu, Kohimarama, Kingsland, Kingseat, Kelston, Kawau Island, Kawakawa Bay, Kawakawa Area, Kaukapakapa, Katikati Area, Karekare, Karaka, Kakanui, Kaiwaka, Kaitaia Area, Kaiaua, Hunua, Hunters Corner, Huia, Huapai, Howick, Hobsonville, Hillsborough (Taranaki), Hillcrest (North Shore), Highland Park, Hibiscus Coast Area, Herne Bay, Herald Island, Henderson Valley, Henderson, Helensville Central, Helensville Area, Hatfields Beach, Half Moon Bay, Gulf Harbour, Grey Lynn, Greenlane, Greenhithe, Green Bay, Great Barrier Island, Grafton, Glenfield, Glendowie, Glendene, Glenbrook , Glen Innes, Glen Eden, French Bay, Freemans Bay, Franklin Central, Franklin Area, Forrest Hill, Flat Bush, Far North, Epsom, Ellerslie, Edmonton, Eastern Beach, East Tamaki, Drury, Dome Valley, Devonport, Dairy Flat, Conifer Grove, Cockle Bay, Coatesville, Clevedon, Clendon Park, Clarks Beach, Central Park, Castor Bay, Campbells Bay, Bulls Area, Bucklands Beach, Buckland, Browns Bay, Brookby, Botany Downs, Bombay, Blockhouse Bay, Birkenhead, Birkdale, Bethells Beach, Beachlands, Beach Haven, Bayswater, Balmoral, Awhitu, Avondale (Auckland), Auckland City and Suburbs, Auckland Central, Army Bay, Arkles Bay, Ardmore Airport, Ardmore, Ararimu, Algies Bay, Alfriston, Albany, Airport Oaks, Ahuroa
After the bad experience he told us he would organise some sort of refund, but because he… contracted the job out we had to go through that company. They wouldn’t do anything to help since the contract was with easy move and when we went back to Glenn to talk about it again he turned very nasty and point blank refused to do anything about the terrible service we were provided with.
"Communication: 50% | Quality: 0% | Reliability: 0% | Value: 0%