European Car Specialist / Automotive servicing, repairs and mechanics in Pukekohe

Is European Car Specialist your business?
  • 0%
    "LT35 VW .cambelt,water pump done 2years ago,21,000km.by previous owner at European car specialist,as per reciet..... just had the water pump go and my mechanic said no way was it replaced 21,000km ago.....probably the original one...he charged $649.00 for cambelt kit,VW genuine parts is $400.00... I rang Jan and was told ..one year warranty.... when I tried discussing the point he rudely said one year warranty and hung up..... keep away....."
    Rating by: Dale  |  Rating posted: 2nd Nov  |  Contact: Jan vandenberg  |  Job date: May, 2015
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    2nd NovMore details…
  • 20%
    "I decided to book my XF Jaguar in for a service at European Car Specialists some 6 months ago.

    After a diagnostics scan Jan advised me several codes had come up that needed attention. No call was made for the repair quote I just got a bill for over $4000. While the lack of a call prior to proceeding was not all that troubling it was unusual.

    Jan also advised me prior to collecting the car he had also discovered a turbo problem, this was to cost $7000 to fix.

    I had a sneaky suspicion not all was well so decided to take it to Archibald and Shorter to check. The car did have a minor turbo problem but not to the extent Jan indicated. Archibald and Shorter only charged $4300 and not only that they subsidised the repair by another $2000 as the part was just out of warranty. I phoned Jan after to getting it repaired at Archibalds and asked him to explain the massive price difference he claimed that had he found the repair did not require the extent of repairs he had assessed he wouldn't have fitted the part. I wasn’t going to post this until I discovered another post. Ironically this person also wasn’t going to post there concern until they too read another post that was similar in nature. Jan perhaps your error was genuine in my case and as you claim you would have charged less had the part not needed replacing once you started to fix it. I will however leave this post and if other posts continue to show the same pattern we will know there is genuine reason for concern."

    Rating by: Russell Phillips  |  Rating posted: 23rd Oct, 2015  |  Contact: Jan van de Berg  |  Job date: Apr, 2015
    Communication: 20%  |  Quality: 20%  |  Reliability: 20%  |  Value: 20%
    23rd Oct, 2015More details…
  • 0%
    "Service provided was the worst ever received.
    * They didn't fix the fault with the car
    * They charged us for work they didn't carry out
    * They took the vehicle in to another outfit to have the fault diagnosed and charged us for it.
    * The car went in to limp home mode the day that it was released from their garage.
    * The ignored the complaints made
    DO NOT USE THEM.
    "
    Rating by: Evelyn  |  Rating posted: 28th Oct, 2014  |  Contact: Jan Vandenberg  |  Job date: Jun, 2012
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    28th Oct, 2014More details…
  • 25%
    "I went with European Car specialist because I have a VW.

    First initial contact was good, got car straight in to be looked and got back pretty quick with a quote for the work.

    Quote was over priced but I was told it was a brand new genuine part so I was happy to pay the extra.

    Job was done quick but hen a friend mentioned theyd be ripped off by this company in the past to a tune of $25,000 for repair work to a BMW and Dodge Ram.

    So when I paid for work I asked for the faulty part, which they gave me. When I got back home I still had this niggling feeling about what my friend said so I check the park they had replaced, The part was covered in dust and definately NOT brand new so I took car back, owner Jan van den Berg blamed one of the boys in the workshop and offered to but in the brand New one but I opted for a discount, which he was reluctant and the funny thing was he said he didnt want to see me back as a customer. Now that makes me Laugh, even with the money I managed to recoup still an expensive lesson in doing some research and finding a mechanic that wont rip you off. Labour charge is $75 an hour so beware and get a quote before you commit to any work, as my friend made that error. Hopefully this will be of help to someone and I feel I little better now that I have sat down and done this."

    Rating by: Alisha  |  Rating posted: 11th Feb, 2009  |  Contact: Jan Van Den Berg  |  Job date: Feb, 2009
    Communication: 10%  |  Quality: 30%  |  Reliability: 50%  |  Value: 10%
    11th Feb, 2009More details…

Phone number
09 238 2069

Physical address
156 Manukau Road
Pukekohe

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