Seemed like a great guy, easy to talk to and knowledgeable. But the work I received was way below the standard I would have expected of a professional fence builder, and nothing like the photos on the website.
The issues I have are as follows.
• Fence doesn’t appear straight or level and all palings not secured at same height.
• Capping doesn’t appear straight or level.
• Palings not butted together tightly, and uneven… strips of paling used to fill gaps. Now after 6 weeks of being up these small strips are bending.
• Oddly shaped and colored paling used on the end of gate
• Metal fence frame has no cross-bar for support and the lower bar doesn’t extend to the bottom of the gate (like the example on the website).
I talked over my concerns with a builder friend and he agrees with the points I’ve raised.
Have communicated my unhappiness and the issues with the fence during a phone conversation for which he said he’d come and put right. It’s been 4 weeks now since I last heard from him, and I’ve not received any response to the emails I have sent detailing the above and providing photos.
I feel very frustrated as I thought I’d chosen the right company to do a good job, but I could have done a better job myself (with the help family & friends).
Come on Kerry, either fix the issues or provide me with a credit so I can have someone else come out to put things right (or as right as can be without demolishing the fence and building again).
Would definitely recommend him to others!
"3 months spent - no results.
Called Kerry one day while on the verge of giving up. He arrived not 10 minutes later. Work complete the following day.
2 days spent - everything done to satisfaction.
Will definitely call again should there be more fence work!
"Thanks Kerry
"I contacted three companies about building us a front fence and gate. Kerry was in touch immediately, came round next day to give us a verbal quote which he followed up with a written quote.
Within a couple of days they had installed front and side fences, a new gate, fixed another gate and installed a new set of stairs. We were so pleased with the job that we got them to come back and do our back fence, which they did, as well as lopping down… some big trees for us!
Neither of the other companies have gotten back to me yet!
Prices were much more reasonable than we were anticipating. Thanks guys!
Physical address
16 Brookfield Avenue,
One Tree Hill,
1061
Postal address
16 Brookfield Avenue
Royal Oak
Auckland
About us
Fence Me In has been in the fence construction business for many years. AUCKLAND'S FOREMOST FENCING SPECIALIST.
I also work with my son who runs his own business. Check out his profile:
https://www.nocowboys.co.nz/businesses/fences-auckland
What we do
Our philosophy is simple, we consider fencing to be not simply a job but a profession . Every client is considered to be important no matter the job size. Our aim is to provide our customers with a constant high level of quality workmanship.
We use only the highest quality products to ensure full customer satisfaction.
Please view our website for a more comprehensive view of how we can help you.
Categories we service
Security fencing, Fencing Contractors
Areas we service
Waitakere City and Suburbs, Pakuranga, Manukau City and Suburbs, Auckland City and Suburbs
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%