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Fisher Windows Wellington / Porirua Central

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  • 100%
    "While renovating our kitchen, we found that a window over the kitchen sink needed to be replaced. I was provided with John Gilbertson' phone number by the builder installing the new kitchen. A quick call had John and his builder arrive to measure the window. I received the quote later that day with the draft showing drawings including measurements and double glazing that I needed to accept before going forward. I accepted the quote and paid 50% deposit. I was told that the windows would be installed in 3 weeks which worked in with the builder. 21 days later the window was installed. The service and quality of the window is absolutely terrific and exactly what I had wanted. I requested a quote to replace a dining room window and a lounge window on the 5th Feb 2021. I received the quote on the same day and accepted it. We are now at the 5th March and the windows are being delivered today for installation tomorrow. My experience with John and Fisher Windows Porirua has been totally stress free."
    Rating by: Yvonne  |  Rating posted: 5th Mar  |  Contact: John Gilbertson   |  Job date: Nov, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Yvonne5th MarMore details…
  • 10%
    "John Gilberston and Fisher Windows Wellington have been terrible to deal with. We've had new windows and a door that were installed by Fisher Windows Wellington and leaked. John refused to rectify the problem and after consulting with other builders and Altus, we ended up at the Disputes Tribunal. We were awarded costs to have the windows replaced to address the weathertight issues. Would not recommend anyone to use Fisher Windows Wellington. If you've had windows installed by this company you may want to get them checked. Hopeless to deal with, poor service - avoid at all costs."
    Rating by: Helen  |  Rating posted: 28th Sep, 2018  |  Contact: John Gilbertson  |  Job date: Apr, 2014
    Communication: 0%  |  Quality: 0%  |  Reliability: 10%  |  Value: 30%
    Helen28th Sep, 2018More details…
  • 23%
    "I found this company to deal with originally friendly, but John does not follow through with details nor was he honest when he realised he made mistakes with measuring windows. Plans provided he did not follow through and once error arises, he tried to blame the builder. He had hoped I would not remember the important phone call he had made to me, confirming he knew the correct size, but he did not follow through with updating his order system and try to lied about it afterwards. I hope no one else experience the nightmare I had gone through with this firm although I heard through the grapevine this happens quite often with this company especially with John doing the measure and with limited knowledge on window installation. The trouble is I should have listen to those office's rumours about this company and now I experience it first hand. Faulty workmanship and faulty glass are still ongoing issues with leaks in large bay windows through poor silicon adhesive. Again I would not recommend this company to anyone if they do not have enough integrity to getting the job right."
    Rating by: Jean   |  Rating posted: 14th Nov, 2014  |  Contact: John Gilbertson  |  Job date: Mar, 2013
    Communication: 10%  |  Quality: 20%  |  Reliability: 40%  |  Value: 20%
    Jean 14th Nov, 2014More details…
  • 55%
    "Found these guys difficult to rate.

    Sam from their customer service team and John the Manager were excellent and provided a quote faster than anyone else and responding to all of my concerns (which there were a lot of) right away. The were also willing to negotiate on price.

    Unfortunatly the builders they contract were not so great. I had made specific requests about the flashing for the door which did not get followed. This took 2 months and 4 phone calls to sort out. It ended with the Fisher Windows Manager having to have a word with their builder.

    Not sure on the quality of the product, after two days, two of the colonial bars dropped off. However they did repair this (the doors come with a 5 year warrenty) and have had no problems since.

    Its worth shopping round for window and door fittings. Some company\'s have showrooms where you can actually get to see what you are going to get.

    I went with aluminium joinery but if you are considering going for wooden, I found that \'wellhung joinery\' were even cheaper than any of the aluminium quotes I recieved.
    "

    Rating by: Nadia  |  Rating posted: 24th Aug, 2010  |  Contact: Sam  |  Job date: Jul, 2010
    Communication: 40%  |  Quality: 50%  |  Reliability: 60%  |  Value: 70%
    Nadia24th Aug, 2010More details…

Phone number
042375098

Physical address
61 Kenepuru Road,
Porirua Central,
5022

Categories we service
Window Installation

Areas we service
Porirua Area