Gary Prohm Automotive Ltd / WOF & Services in Royal Oak


681 Mt Albert Road,
Royal Oak,

Ph: 096259199

Email this business


Primary contact
Gary / Roechelle

  • 0%
    "OK so we wouldnt normally make a comment on a business but feel we need to. We took our car to Gary Prohm once for a service then a follow up as there was an issue with the handling and possibly gearbox, My wife came in to pick up the car later in the day and was told they couldnt solve the problem and needed more time. Gary was extremly rude to her in person and was blaming her for picking the car up before the end of the day ( even though she had booked pick up it for that time ) . Then he hands her a bill for $180 for looking at the car. He also wrote the car needed new rear bushes to fix the handling at $300 and there were some loose bolts in the rear. . So we took the car to another garage for a second opinion and were informed that the bushes had been replaced recently and looked brand new. They also tightened the bolts - why didnt Prhom Automotive do this if they had identified this as an issue ? Sorry but a complete Scammer. Never going back. My advice is to always get a second quote if using this guy."
    Rating by: Simon  |  Rating posted: 14th Dec, 2018  |  Contact: Simon Yandall  |  Job date: Dec, 2018
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    14th Dec, 2018More details…
  • 100%
    "Want to thank Gary and his team for fixing our Toyota Avensis. The car runs super smooth now! Thank you!"
    Rating by: Cesar  |  Rating posted: 7th Dec, 2017  |  Contact: Gary Prohm  |  Job date: Nov, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    7th Dec, 2017More details…
  • 100%
    "As a first time customer I came in this morning to have my car rear brakes replaced at 9am. I have nothing but praise for Gary and his team especially for their honesty, sound advice, fast service, efficiency, hard work and transparency. On top of that a sense of humour and, most of all their work ethics. Glenn serviced my car brakes and, when I asked him if he could check my front bumper as well that was a little loose when I arrived, he tightened it without charging. Roechelle at reception was lovely and ensured everything went well i.e. from an estimated quote done on the brakes (which was bang on) when I called last Tuesday to scheduling my appointment and giving a courtesy car. My car was ready for pick within 3 hours. Gary also provided helpful advice regarding my car before I left. To cut a long story short, had I gone to a place where I usually service my car the quote was $380 as a starting rate for the brakes and the loose front bumper was $50-100. $480 all up, it's not hard to figure the maths .The price I paid for today was a lot less and very reasonable. I highly recommend Gary and his team for any service requirements your car needs and if you're unsure just ask them or, pop in. They're a very friendly bunch, down to earth people with a cost effective service. Thank you guys, I'm very grateful and will highly recommend you to others."
    Rating by: Everdina Fuli  |  Rating posted: 4th Feb, 2016  |  Contact: Glenn  |  Job date: Feb, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    4th Feb, 2016More details…
  • 100%
    "Having now moved from Auckland, I can appreciate you even more now. Respect, honesty and transparency are qualities that rate you very highly in my books. - written by a woman who knows nothing about cars and has been looked after brilliantly; thank you. Pity we now stay too far away"
    Rating by: Angela  |  Rating posted: 6th Jan, 2016  |  Contact: Gary Prohm  |  Job date: Jan, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th Jan, 2016More details…
  • 100%
    "I have been a customer of this company for almost 5 years. I have always found Gary and his staff to offer a friendly, professional and quality service. They are accommodating when I have requested a courtesy vehicle or when something on my car needs urgent attention. The reminder texts when WOF and servicing are due are greatly appreciated. I would highly recommend this company to anyone who is seeking a trustworthy, knowledgeable and reasonably priced automotive mechanic to keep their car functioning at its best. Keep up the good work Gary, I am a fan."
    Rating by: Tori  |  Rating posted: 11th Nov, 2015  |  Contact: Gary Prohm  |  Job date: Nov, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    11th Nov, 2015More details…
  • 100%
    "I would consider myself rather inexperienced when it comes to automobiles but i can highly recommend the service that i received. Everything was explained to me in detail in a manner that was easy to understand, i felt they were genuinely doing there up most to save me as much money where possible. Genuine service at a great price :) very satisfied. "
    Rating by: daniel   |  Rating posted: 5th Nov, 2015  |  Contact: Gary Prohm  |  Job date: Nov, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th Nov, 2015More details…
  • 100%
    "I would like to say that Gary who served me and took care of my VW was kind, reliable and did more than i have asked for without charging me much for it. I truly recommend this place for serving your car. I had such a good experience giving my car for service and WOF. "
    Rating by: Yasha  |  Rating posted: 18th Dec, 2014  |  Contact: Gary Prohm  |  Job date: Dec, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    18th Dec, 2014More details…
  • 0%
    "NEVER in my lifetime as a consumer have I entered an establishment where every worker seemed so displeased to have my business. After paying more than DOUBLE what most Automotive businesses charge for a WOF we were quoted $200 for 2 rear tyres and they did not seem happy at all that we wished to purchase cheaper tyres somewhere else. Nevertheless, they informed us that we could return after getting the new tires and that they would just chuck on the WOF sticker. After returning to Gary Prohm automotive with brand new tires purchased for much less than their quoted price we waited for about 15-20 minutes for "the guys" to finish the tea they were apparently drinking so that one of them could put a sticker on our car. After all that 'prep work' was done we followed an employee to our car from the waiting room, he put the sticker on the car in a second and walked off without saying a word. We guessed this was the conclusion of our business and left.

    Only go here if you are after a bizarre experience where everyone treats you with disdain for no apparent reason.
    Rating by: Nathan  |  Rating posted: 26th Nov, 2014  |  Contact: Gary  |  Job date: Nov, 2014
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    26th Nov, 2014More details…
  • 63%
    "Hi, I have given my car to get serviced and a wof. The service was pretty sub standard and no recommendations were provided on the parts that need to be replaced. Like in short term and long term. My present garage Bridgestone Parnell does an amazing job in educating me what is required to be done in the next 3-4 months and what needs to be done in a year\'s time. And then the WOF was failed due to something in brake without even discussing. It was a minor change and the garage person should recommend what should be changed to be safe on road. Very happy with my current one."
    Rating by: Gaurav  |  Rating posted: 1st May, 2013  |  Contact: Gary  |  Job date: Dec, 2011
    Communication: 30%  |  Quality: 60%  |  Reliability: 100%  |  Value: 60%
    1st May, 2013More details…
  • 85%
    "We have been taking our cars and several company cars to Gary Prohm motors for many years. You can rely on them for an honest appraisal of the problem and a very fair price.I would have no hesitation in suggesting them and have to my friends on many occasions."
    Rating by: Denise  |  Rating posted: 2nd Nov, 2012  |  Contact: Gary Prohm  |  Job date: Nov, 2012
    Communication: 90%  |  Quality: 80%  |  Reliability: 80%  |  Value: 90%
    2nd Nov, 2012More details…
  • 100%
    "Gary has been looking after me for about 8 - 10 years now.

    I riley on his advice and expertise to safe guard my family and keep our two cars running in a safe and reliable manner.

    Both Gary and Glen are true gentleman, they do exactly what they say they will do when the say they will do it and often deliver that little bit more than you expect.

    I cant say enough about theses guys, there just G R E A T.

    I wholeheartedly recommend Gary Prohm Automotive Ltd to anyone looking for an automotive repairer. Just give them a try, you wont be disappointed.

    Ps.. The Forester needs a WoF so ill see you next week.

    Rating by: Simon  |  Rating posted: 10th Oct, 2012  |  Contact: Gary Or Glen  |  Job date: Oct, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    10th Oct, 2012More details…
  • 88%
    "Great company to deal with. Work was done to a very high standard and was fairly priced. I will definitely use them again."
    Rating by: Peter  |  Rating posted: 8th Nov, 2011  |  Contact: Gary  |  Job date: Nov, 2011
    Communication: 100%  |  Quality: 50%  |  Reliability: 100%  |  Value: 100%
    8th Nov, 2011More details…

Primary contact
Gary / Roechelle

Phone number

Phone number (alternative)


This week/ASAP

Physical address
681 Mt Albert Road,
Royal Oak,

About us
We have been carrying out high quality car & automotive servicing for all makes & models, vans & light trucks since 1990.

What we do
Warrant Of Fitness Inspections
Auto Transmission servicing
Brake checks
Brake Fluid service
Fuel Injection service
Insurance warranty servicing
Engine Tuning
Computer repairs
Tyre sales & fitting
Wheel Alignment & balancing
Air Conditioning servicing & repairs
Vehicle Pre Purchase Inspections
We can also "talk to your car" on the latest in diagnostic scanning equipment.

Categories we service
WOF & Services, Windscreen Repair, Vehicle Emissions Test, Tyres and Installation, Truck Mechanics, Transmission and Gearbox Repair Shops, Towbar Installation, Radiators, Miscellaneous, Exhausts, Diesel Mechanics, Automotive servicing, repairs and mechanics, Automotive Parts, Automotive Brake Repair, Automotive Air Conditioning Repair, Auto Electrical

Areas we service
Western Springs, Waterview, Te Papapa, Sandringham, Royal Oak, Remuera, Penrose, Onehunga, One Tree Hill, Newmarket, New Windsor, Mt Wellington, Mt Roskill, Mt Eden, Mt Albert, Manukau City and Suburbs, Mangere Bridge, Lynfield, Kingsland, Hillsborough, Greenlane, Glendowie, Epsom, Ellerslie, Blockhouse Bay, Balmoral, Avondale, Auckland City and Suburbs, Auckland Central

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