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After the solar array was installed, we were told repeatedly (when we could get Iaian on the phone) that the required paperwork for our 2-way power meter (so that we… can sell excess power to the grid) had been filed with the relevant authorities and should be happening soon. 2 months after the installation had been finished, we eneded up chasing up the council ourselves, and learned that no paperwork had been filed for our 2 way meter. We ended up filing this ourselves (we are not electricians so this took some effort on our part), as Iain was unable to be contacted despite endless calls. This failure to complete the job left a sour taste in our mouths following an otherwise great installation.
Great installation and knowledge of solar - absolutely abysmal communication.
great communicator turned up on time polite with tenant would use again thanks
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Communication: 0% | Quality: 0% | Reliability: 0% | Value: 0%