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Greenstone Homes New Zealand Ltd

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  • 78%
    "We are building our second home with Greenstone homes. Our first home was a very nice and well built home. While not a Premier building company they produce a very good product. Duncan and Jane are very accommodating with changes that we requested during the build process and helpful with suggestions and recommendations.
    Home number three may also be with greenstone.
    Rating by: Geoff  |  Rating posted: 2nd Jul, 2018  |  Contact: Geoff Southon  |  Job date: Jul, 2018
    Communication: 80%  |  Quality: 70%  |  Reliability: 70%  |  Value: 90%
    Geoff2nd Jul, 2018More details…
  • 30%
    "Our first home was built by Highmark Homes Kapiti operated by Duncan and Jane Chamberlain, they now operate Greenstone Homes.

    The main reason for choosing to build with Duncan Chamberlain was because he proudly promoted being a certified builder, we trusted him not to cut corners. I can honestly say we were wrong, some of his work was well below standard, and when confronted, he would just make excuses and in some cases blame on his subies - even if so, Duncan was the project manager and should have corrected it. In the end, we felt trapped and had to take a step back, as you still needed to keep on their good side, as there was work that still needed to be done, and you need their help to get Code of compliance.

    Duncan and Jane are really good at selling, with us they were very friendly at the start and questions would be responded promptly, but this all changed once we signed the dotted line, and the more we paid the worst their service became. In the end it got so stressful and frustrating, I really wish we choose to build with someone else.

    Be very careful if choosing this crowd!

    Rating by: B  |  Rating posted: 8th Jun, 2014  |  Contact: Duncan Chamberlain  |  Job date: Jun, 2014
    Communication: 0%  |  Quality: 20%  |  Reliability: 50%  |  Value: 50%
    B8th Jun, 2014More details…
  • 0%
    "I hired Highmark homes for a full build. Things started well, with good work on the plans and process. But thing then went completely pear-shaped during resource consent application.

    They told me they had applied for resource consent (I got approval from neighbours etc beforehand). The consent kept on not coming, and weekly I would ask what was happening. I was told time and again the council was difficult, they were having weekly meetings, it was a difficult site etc. Excuses galore. 4 months in I decided to contact council directly and was told there had been no resource consent applied for! When I confronted the project manager about it, I was shouted at, called a liar etc even though I had a perfect paper trail through emails. I now have fired these guys and got a Certified Builders complaint with them.

    I was continuously lied to, things never progressed etc. I wasted 6 months of my life getting nowhere. And after promising me they didn't charge for putting resource consents in (and an excuse for being so long), they charged me $1500 and withheld progress (without telling me) until the bill was paid....

    Do not touch them with a barge pole!

    Rating by: Sophie  |  Rating posted: 13th Jan, 2013  |  Contact: salesperson  |  Job date: Jun, 2012
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Sophie13th Jan, 2013More details…

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