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Jack of all Trades / Building Maintenance in Glenfield

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  • 100%
    "On time and efficient. A slight hiccup with my sensor light as wasn't fixed by Electrician as requested. Phoned Jacks and they sent Electrician to look at the problem pretty much the following day. Turns out it was a faulty sensor light (which I had purchased) so Electrician bought a replacement and now working perfectly."
    Rating by: Glenda  |  Rating posted: 11th Aug, 2015  |  Contact: Steve  |  Job date: Jul, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Glenda11th Aug, 2015More details…
  • 100%
    "Great service! Liam was punctual, friendly and sorted our plumbing issue fast and efficiently."
    Rating by: Karen  |  Rating posted: 3rd Jul, 2015  |  Contact: Liam  |  Job date: Jul, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Karen3rd Jul, 2015More details…
  • 100%
    "I cannot fault the wonderful men we had on site. They came, they saw, they did the job! Not only did the job, they did it with a great sense of humour, dedication to detail, and with a smile.
    Loved the guys, and how easy JoaT made it - thanks guys, we'll 100% use and recommend you.
    Rating by: Emma  |  Rating posted: 15th Jun, 2015  |  Contact: Steve  |  Job date: Jun, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Emma15th Jun, 2015More details…
  • 100%
    "Thank you for a job well done! From start to finish (ie. quoting and completing the job) the guys were on time, polite, courteous & did a great job. They also cleaned up after themselves! The admin personnel were also polite, friendly & helpful. Overall extremely happy with the whole job & would happily recommend JACK to anyone & will be looking to use them for future works."
    Rating by: Lucia  |  Rating posted: 20th May, 2015  |  Contact: Steve  |  Job date: May, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Lucia20th May, 2015More details…
  • 100%
    "I regularly use of Jack of all Trades. The staff are on time, very competent and always pleasant. A quote is prepared before hand, and if there are any additions this is explained clearly."
    Rating by: Annie  |  Rating posted: 2nd Feb, 2015  |  Contact: Steve  |  Job date: Jan, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Annie2nd Feb, 2015More details…
  • 100%
    "Awesome service from everybody I dealt with. Recommended to me and will be happy to recommend to others. Great service culture."
    Rating by: John  |  Rating posted: 7th Jan, 2015  |  Contact: Steve  |  Job date: Dec, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    John7th Jan, 2015More details…
  • 100%
    "I was very pleased with the service obtained from Jack representative Tamati Kemp last week. The job was done well and on time"
    Rating by: Dennis  |  Rating posted: 12th Dec, 2014  |  Contact: Steve  |  Job date: Dec, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Dennis12th Dec, 2014More details…
  • 95%
    "Very good. Tamati was on time did an excellent job for us. Downside was that we had not known re 2 sensors required hence extra time and cost.
    Would certainly recommend Jack of all Trades in future.
    Thank you.
    Rating by: Rob  |  Rating posted: 7th Aug, 2014  |  Contact: Steve  |  Job date: Jul, 2014
    Communication: 80%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Rob7th Aug, 2014More details…
  • 100%
    "Seamless visit from Josh-fault fully explained-can't fault the service.
    thanks guys
    John R
    Rating by: John  |  Rating posted: 17th Jul, 2014  |  Contact: Steve  |  Job date: Jul, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    John17th Jul, 2014More details…
  • 98%
    "Awesome as always! Tradesman was there when he said he would be - quick, efficient & friendly and I certainly couldn't ask for any more.
    Stewart Wright
    Rating by: Stewart  |  Rating posted: 10th Jul, 2014  |  Contact: Steve  |  Job date: Jul, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Stewart10th Jul, 2014More details…
  • 100%
    "We had a plumbing problem, the tradesman came exactly on time, was friendly and polite and fixed the problem with no wasted time.Thank you Jack.
    Alayne Pollard
    Rating by: Alayne  |  Rating posted: 24th Jun, 2014  |  Contact: Jack  |  Job date: Jun, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Alayne24th Jun, 2014More details…
  • 100%
    "They arrived on time and have me sound advice.
    Ronell Shera
    Rating by: Ronell  |  Rating posted: 16th Jun, 2014  |  Contact: Bruce  |  Job date: Jun, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Ronell16th Jun, 2014More details…
  • 100%
    "Our bathroom renovation was a great success, never had to worry about anything.
    Many thanks to Lyla, John and their team.
    I will be recommending Jacks to our friends.
    Rating by: Kay  |  Rating posted: 12th Jun, 2014  |  Contact: Steve  |  Job date: Jun, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Kay12th Jun, 2014More details…
  • 95%
    "Initially, I was a little put off by the name. As the saying goes, master of none.....However, I was let down by an airconditioning installater who didn't want to do any work, so next on the list was Jack of All Trades. I am pleased to say they did an excellent job, on time, on budget. Would definately try them again for other jobs."
    Rating by: David  |  Rating posted: 1st Aug, 2013  |  Contact: not known  |  Job date: Jul, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    David1st Aug, 2013More details…
  • 3%
    "These guys are cowboys and should be avoided. I used them on a previous occasion and they seemed ok at the time but very expensive. Door was hanging off its hinges in a rental property. It got fixed and the guy who did it (Anthony)said he made sure it would not happen again by securing the door with extra screws, changing 3 of the hinges and moving the strike plate to ensure the door closed better. What a joke. 3 months later the door got completely jammed closed and would not open or close (no doubt because of the newly moved strike plate which was done at Anthony\'s suggestion). He told my tenants he would be back the next day and he would ring me and let me know what was happening. I never heard a thing for 10 days and I assumed it was all fixed. However, he had forgotten about it and my tenants could not get in or out of the house! I tried to ring the manager to discuss the situation and was told he could not be bothered to speak to me but to put my complaint in writing (which I did). He never replied to my complaint and instead the office manager told me to pay up or they would send it to the debt collectors! The door eventually got fixed but I found out that they had charged me for 3 new hinges on the door (in the original job) but never provided them to me. They were not at all apologetic for their shoddy workmanship, overcharging and poor communication and I have not to this day received an explanation or apology. Avoid these people at all costs"
    Lyla R responded:
    "Due to our recent correspondence with you Pauline, this rating was definitely expected. I find it very unfortunate that you as a customer I dealt with personally would decide that \"Poor communication\" was an issue surrounding this job. The only \"Poor communication\" I can see is between your tenant and yourself. They were advised that they needed to stop slamming and hanging off the door or the hinges will break again, which is exactly what happened. It takes a considerable amount of force to bend, contort and snap aluminium hinges attached to an aluminium frame. We guarantee all our workmanship for 7years. If you felt like the job was not of a sufficient standard then you should have approached us straight after the job rather than 3months later. Sourcing the part to repair the door I will admit, was longer than anticipated for which I apologised. But as soon as I was made aware of this I tracked down this part and had Tony back onsite that day as per your request, further discussions with you over the phone included a considerable amount of apologies from myself regarding (all the above) complaints stressed over the phone aswell as explanations for all... The biggest one being... Your Tenants Need To Take Better Care Of The Door. There was NO \'Shoddy\' workmanship Pauline. You have a repaired door just as you did back in October so the only real problem we have now is confusion. We wish you the best of luck with any future dealings you have surrounding this particular door. I would also advise that if you have a grievance with any trade work from any company that you follow up promptly to avoid any discrepancies such as this. "
    Rating by: Pauline  |  Rating posted: 25th Mar, 2012  |  Contact: Tony Clay  |  Job date: Mar, 2012
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 10%
    Pauline25th Mar, 2012More details, one reply…
  • 95%
    (no comment)
    Rating by: Alex  |  Rating posted: 20th Sep, 2011  |  Contact: Lyla  |  Job date: Aug, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%
    Alex20th Sep, 2011More details…
  • 100%
    "Tom communicated clearly and did the job well within the estimated time. I\'m very happy with their work and have already recommended JACK to my mother for some gutter cleaning."
    Rating by: Ieuan  |  Rating posted: 6th Sep, 2011  |  Contact: Tom  |  Job date: Sep, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Ieuan6th Sep, 2011More details…
  • 88%
    "The property is an investment property. Apparently Brad & Clint were running a little late in getting to the property. Jack Maintenance left a message on my home answerphone advising that they were running late, but this would not have been of much use to the tenants. I assume a similar message was given to the tenants. Only a small issue - tenants and myself are happy with the work done / service given. Thanks. "
    Lyla Repia responded:
    "Hi there, Thankyou for your feedback. I am very pleased you were happy with the work and service you received. I apologise for the confusion in calling your homeline initially. We definitely made sure we contacted tenant aswell to advise late arrival. Job was completed in a satisfactory manner and no incidents became of this, so I am unsure of any issue Regardless I have taken the feedback into consideration and will endeavour to ensure this type of error is not repeated. Kind Regards! Lyla "
    Rating by: Doug  |  Rating posted: 20th Jul, 2011  |  Contact: Brad & Clint  |  Job date: Jun, 2011
    Communication: 90%  |  Quality: 90%  |  Reliability: 80%  |  Value: 90%
    Doug20th Jul, 2011More details, one reply…
  • 100%
    "Fantastic company! Very helpful and professional. I would recommend them in a heartbeat. I was at a bit of a loss with my home reno, but their industry knowledge made my role an easy and enjoyable one.

    A from me :)

    Thanks Jack Team"

    Rating by: Larissa  |  Rating posted: 14th Jul, 2011  |  Contact: Rickie Walker  |  Job date: Mar, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Larissa14th Jul, 2011More details…
  • 100%
    "Tom from Jacks came round to fix our basin...
    He turned up on time, was very professional, new his trade well and told us how to prevent it happening again. I would highly recommend Jacks for any trade work needing to be done.
    Rating by: Angus  |  Rating posted: 15th Feb, 2011  |  Contact: Tom  |  Job date: Feb, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Angus15th Feb, 2011More details…
  • 100%
    "JACKS is great! we woke up this morning with a blocked sink.. i saw JACKS car drive into my street, Tom was doing a quote to clean our complex's gutters and de-moss the roof. We asked him about our drain problem and he happily came in, got his gear out and fixed our sink! realy nice guy and loves what he does. very professional and effcient. would definitely call JACKS in future for anything we need!"
    Rating by: Jennifer  |  Rating posted: 21st Jan, 2011  |  Contact: Tom  |  Job date: Jan, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Jennifer21st Jan, 2011More details…

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