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Jackson Brown Auto & Marine / Vehicle and automotive servicing, repairs and mechanics in Mangawhai

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  • 100%
    "We would like to say a huge thank you to the team at Jackson Brown for their exceptional services. We are a busy young family and without fail every time we need a quick turn around, Jackson Brown delivers. We have dealt with many of their staff and each is knowledgeable and respectful. On more than one occasion they have gone above and beyond with home and work visits when we cannot make it to their shop. Thanks again, guys!"
    Rating by: Aaron & Jo   |  Rating posted: 28th Sep, 2018  |  Contact: James Brown  |  Job date: Sep, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Aaron & Jo 28th Sep, 2018More details…
  • 98%
    "I would just like to thank and commend the crew at Jackson Brown for their prompt, thorough and efficient service. It wasn't a straight forward job and the communication throughout to keep us up to date was excellent. We'll be coming back!"
    Rating by: Julie  |  Rating posted: 19th Sep, 2018  |  Contact: Julie Monaghan  |  Job date: Sep, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Julie19th Sep, 2018More details…
  • 100%
    "Have always received wonderful service from all the staff at Jackson & Brown.
    They are hardworking, honest mechanics with great skills & go above and beyond for their customers.
    Never had an issue & everyone that I have recommended to go there has had wonderful service :)
    Rating by: Emma  |  Rating posted: 17th Sep, 2018  |  Contact: James  |  Job date: Sep, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Emma17th Sep, 2018More details…
  • 3%
    "Went for a warrant,needed new steering brushes and new tyres required
    Got new tyres and wheel alignment (not locally) went back to Jackson Browne for steering work as handy to home
    Got car back after been kept for 2 days
    They had given vehicle new warrant
    Drove vehicle to find steering shuddering in hands when braking over 80kms
    Car felt dangerous to drive
    Returned car asked why after been charged over $500 did they not test drive it
    Reluctantly they took car out for a proper test drive

    Came back saying YES steering shudder must be brakes


    how did this car get a warrant and why did the steering not shake before their work

    �you might not have noticed before�????

    how did YOU give me a warrant then


    Stand over tactics next came next by the �botherboys� telling me to pick up car

    What a couple of �con men�

    Expensive dishonest and poor quality work

    Are these guys legitimate qualified mechanics


    Drive a bit further for safe quality workmanship

    After a terrible experience with the workmanship/cost and intimidating manner of staff @JACKSON BROWN I would like to add that other than feeding back on social media sites formal complaints can be made lodged with 1; Land Transport re WOF - quality of inspections/outcomes 2: Motor Trade association (mta) Both of these organisations observe these “cowboys’ AND document customer complaints They encourage written submissions/complaints to stop this kind of workmanship/attitude to continue unchallenged "
    Rating by: Elizabeth Dowden  |  Rating posted: 15th Sep, 2018  |  Contact: Jackson Browne Autos  |  Job date: Sep, 2018
    Communication: 10%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Elizabeth Dowden15th Sep, 2018More details…
  • 98%
    "James and his team looked after my BMW for a number of years. While the quality of workmanship was exceptional it was their customer service that really stood out to me. Such as offering to pick me up / drop me back home, or my car impeccably valeted after a service... these guys always go the extra mile. Highly recommended!"
    Rating by: Jeremy  |  Rating posted: 6th Mar, 2018  |  Contact: James Brown  |  Job date: Mar, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Jeremy6th Mar, 2018More details…