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Life Maid Easy Ltd

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  • 100%
    "Fantastic service. I have weekly cleans from Life Maid Eaay and would highly recommend them. My house always looks great after the team has been in to clean. The people are friendly."
    Rating by: ALLYSON  |  Rating posted: 15th Jun  |  Contact: Allyson Hamblett   |  Job date: Jun, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    ALLYSON15th JunMore details…
  • 35%
    "I was quoted $667 for a full house and carpet clean (4 bedrooms). I was told there may be a slight variance in the price charged because it was sight-unseen.

    The cleaning team arrived later than agreed. I asked the cleaning supervisor to inform me once the number of hours I had paid for had been used up, but he didn’t do that. At the end of the job I was told it would cost 50% more than quoted. It was difficult to track how many hours they had actually done because one cleaner left early (apparently replaced by the supervisor) and another turned up about an hour before the job was completed.

    I wouldn’t use Life Maid Easy again because their quote was very inaccurate and their charging isn’t transparent.

    Rating by: Paul  |  Rating posted: 6th Sep, 2018  |  Contact: Melissa McIntyre  |  Job date: Sep, 2018
    Communication: 20%  |  Quality: 80%  |  Reliability: 20%  |  Value: 20%
    Paul6th Sep, 2018More details…
  • 25%
    "I ordered a "Deluxe top to bottom clean" plus fridge clean and window clean of my very small apartment. This service was about $400 in cost. My apartment is one small bedroom, one small bathroom, and one small kitchen.

    They came and spent about 4 hours the first time. I came home very disappointed as there were still spots on my cabinets, the floor was dirty, the skirting was dirty, the stove hood was dirty in the kitchen. The bathroom was dirty and looked as though it hadn't been touched. The bedroom looked mildly dusted along the skirting but none of the shelves had been adequately dusted or wiped and the bed wasn't made.

    I e-mailed them and they sent the team back again. Which was quite awkward and really inconvenient to organise again. They spent two extra hours fixing what I was disappointed with but to be honest I wouldn't recommend this service to anyone. I could've done the work they did in far less time and in more detail. I paid way too much money for the job that was done and I'm just disappointed but just don't have the time to complain for a THIRD time and have them come back again because I don't have the time for it.

    It should also be known that before scheduling and paying for this cleaning I asked specifically for what I wanted to be done and clarified on the phone with what would be done. It wasn't delivered as promised.

    Basically, not only did they not do a great job, they also cost me my time. A service like this is supposed to make life easier. It took my money and didn't do the job I needed done.

    Rating by: Liz  |  Rating posted: 27th May, 2018  |  Contact: Melissa  |  Job date: May, 2018
    Communication: 70%  |  Quality: 20%  |  Reliability: 0%  |  Value: 10%
    Liz27th May, 2018More details…
  • 20%
    "First time writing a review.
    Worst cleaning company ever!!! This company is a total rip off claiming they worked more hours then they actually did. The cleaners broke my clock and I still had to clean after them. Their invoice system is bad and outdated.

    The cleaning result was really disappointing. There were still fingerprints on my bedroom mirror, dust behind the computer screen and under the TV soundbar. For the amount of money, I could get an ACTUAL professional cleaning company that would even wipe the windows inside and out. Plus they broke my wall hanging clock, I didn't even realize until the cleaners left.

    So I called in a day before and they gave me a quote for 3 hours cleaning time with 2 cleaners. If they were to take less time then I will be charged less.

    I scheduled for the cleaners to come in at 2pm. I got home at 2:05 then they started cleaning at 2:15 and left at 4:45. I left the house at 2:15 when I saw them starting the clean, and came home at 4:30.

    They wanted to charge me 3hours cleaning time, but only took them 2.5hours.

    First time I asked, the operations manager claimed that they cleaned for 3 hours from 2:15-5:15. I said they left at 4:45, then they changed the story and said they started cleaning at 1:45. But I wasn't even home that time, so I explain when they started the clean and when they have left. Basically telling them their story is falling apart and either the cleaner is lying or the operation manager is lying.

    In the end, the manager I was dealing with told me I was to pay them for 2hrs 45mins from 2pm anyways since that was the time that was scheduled to start. So I have to pay them for doing nothing, she said yes. What a good service you provide.

    This is my second time using this cleaning company. First time was at my old house and it was a good clean. At least everything was clean and the cleaners didn't break anything. Lesson learnt, you will have to be home and keep an eye on them. But I will never recommend this company to anyone.

    Rating by: Winnie  |  Rating posted: 15th May, 2018  |  Contact: Melissa McIntyre  |  Job date: May, 2018
    Communication: 0%  |  Quality: 40%  |  Reliability: 20%  |  Value: 20%
    Winnie15th May, 2018More details…
  • 0%
    "Absolutely disgusted
    This company is a fraud!!
    Did not even do half the jobs they were paid for
    And the ones that were done were not done properly
    They will be talking to my lawyer as someone needs to stop these people from ripping you off
    Rating by: Kristy   |  Rating posted: 22nd Feb, 2018  |  Contact: Melissa McIntyre   |  Job date: Feb, 2018
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Kristy 22nd Feb, 2018More details…
  • 75%
    "If you want a consistently good standard of cleaning for your regular house clean, this is probably not the best firm for you. Team (rarely the same one) always turned up, roughly on time, lovely people to deal with, so was the manager. But the standard of cleaning varied enormously from one fortnight to another. I repeatedly filled in the time-consuming online feed back form. Replies to this from management were always prompt and friendly. But the result was only ever a temporary improvement-- a different team was sent for the next clean, but after that it was generally back to a rather perfunctory once over, although a few jobs were usually done well."
    Rating by: Stephanie  |  Rating posted: 7th Dec, 2017  |  Contact: Melissa McIntyre   |  Job date: Dec, 2017
    Communication: 100%  |  Quality: 50%  |  Reliability: 100%  |  Value: 50%
    Stephanie7th Dec, 2017More details…
  • 100%
    "They did a great job. What they were going to do was laid out professionally. They arrived when they said and left everything clean. It was a after rental clean. We had lived there for 18 months. It was so clean that the rental agent said that it looked like we did not use some of the house !!!"
    Rating by: Rohit  |  Rating posted: 19th Sep, 2017  |  Contact: Melissa McIntyre  |  Job date: Sep, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Rohit19th Sep, 2017More details…
  • 100%
    "I recommend this company highly! I had booked an end of tenancy clean with another company who failed to turn up despite me contacting them.
    Life Maid Easy turned up 20mins after my phone call and did a spectacular job of cleaning - the landlord doing the inspection has even taken down their name! I got the carpet cleaned as well and the place turned out so nice. I was also given a discount due to the other company letting me down - so nice!
    I would use them again in a heartbeat.
    Rating by: Ayla  |  Rating posted: 19th Jan, 2016  |  Contact: Not sure  |  Job date: Jan, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Ayla19th Jan, 2016More details…
  • 20%
    "All I can say is stay away from this company what it presence online and on their website is not what turns up and definitely does not deliver on there service. You will not get value for your money and you will more than likely be coned into extra charges for cleaning time that never gets done. You wont see a single bucket of hot soapy water anywhere just the same cloth used everywhere from your bathroom to your walk in wardrobe I cant describe the smell coming from my wardrobe after they left I had to clean all the shelves again, I ask for a deep clean on the oven and after following there instructions to spray the oven the day before I still had to clean it correctly the next day. I have tried communicating with them but once again totally disappointed with there lack of interest to resolve this issue, I could go on and on please be warned."
    Rating by: Stephen  |  Rating posted: 11th May, 2015  |  Contact: Melissa McIntyre  |  Job date: Apr, 2015
    Communication: 20%  |  Quality: 20%  |  Reliability: 20%  |  Value: 20%
    Stephen11th May, 2015More details…

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Level 5, 393 Khyber Pass Road,
Auckland 1149

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