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Mac's Auto Clinic / Automotive servicing, repairs and mechanics in Takanini

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Mac's Auto Clinic is unregistered. Before hiring them, consider these registered businesses nearby:

  • 18%
    "On recommendation, I sent my car to Mac's in late November 2018. Initial estimate was for a timing chain, which quickly became an engine transplant. After supplying the motor, waterpump, thermostat, engine mounts, oil and coolant, I got the car back nearly 2 months later.
    There were numerous issues identified on the way home and several more identified over the next few days. Some were cosmetic, where trimmings had been damaged in the workshop. But the most concerning were mechanical, exhaust not refitted correctly, earth strap not secured, front end not bolted on with factory bolts. The critical one then was a tie rod end that was not secured to the steering arm. Then there was the overheating issue which was related to the shop mixing oil and water in the system, not flushing it correctly and then putting incompatible coolant in. This has resulted in issues with the cabin heating system.

    Why the delay in posting a report you might ask, well two recent events saw the car towed to another workshop for repairs. The 1st instance was a waterpump pulley that had come adrift, shredding a fan belt and leaving me stranded on a Friday afternoon.

    The 2nd event was the following Thursday night was the more frightening event, that was when the aforementioned tie rod end separated from the steering arm whilst traveling at close to 80kmph! Let that sink in for a moment. This meant that I only had steering in the left hand wheel, while the right was flapping about wildly. By the grace of God, I was able to get the car across to the shoulder of the road without catastrophe. It was then ascertained by workshop I had the car towed to, that a non factory clamping bolt had been used in the previous repair job and that another locking bolt was absent from both left and right sides. The tech reported that it was just a matter of time before the left side failed.

    My wife and I are just thankful the problem happened when and where it did, and not when coming over the Kaimai Ranges just a few nights before.

    To date I've borne the additional expense of getting issues remedied, as I'm not sure I could trust the workshop to do any further work.

    I have reported these experiences to both NZTA and also AA, both whom are represented by this business.

    The quoted price seemed reasonable, but when the time without my vehicle and the quality of workmanship are taken into account....mmmm....not so reasonable.

    Communication? I lost count of how many times I was told the car would be ready on a certain day, only to arrive and be told 'sorry, tomorrow', and then be let down again the next day. The workshop failed so many promised delivery times, the receptionist eventually refused to talk to me, insisting that I wait to speak to the 'boss'. I'm still awaiting promised return calls from February.

    The moniker 'no cowboys' does not apply to this business.
    Rating by: Paul  |  Rating posted: 24th Jun, 2019  |  Contact: Kishor Patel (business owner, workshop biss)  |  Job date: Nov, 2018
    Communication: 20%  |  Quality: 0%  |  Reliability: 0%  |  Value: 50%
    Paul24th Jun, 2019More details…
  • 100%
    "Excellent service and great price,always use these guys for wof but first time for repairs,will use them all the time from now on ,thanks guys."
    Rating by: James  |  Rating posted: 27th Feb, 2017  |  Contact: Don't know   |  Job date: Feb, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    James27th Feb, 2017More details…
  • 100%
    "I've taken my car to Mac's Auto Clinic three times now. Each time I have found their service excellent.
    A very good team of mechanics who I trust.
    Rating by: Cheryl  |  Rating posted: 18th Apr, 2015  |  Contact: Not sure what their name is  |  Job date: Apr, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Cheryl18th Apr, 2015More details…
  • 98%
    "I have dealt with these guys for a number of years. Their work is of a high standard and their charges very reasonable.
    would thoroughly recommend them to anyone.
    Rating by: Eric  |  Rating posted: 30th May, 2014  |  Contact: Jay  |  Job date: May, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    Eric30th May, 2014More details…
  • 95%
    "Great service and workmanship, honest prices and owner Jay very helpful.

    I have recently moved to Auckland, no idea of a good reliable garage. Searched for quotes for a cambelt replacement for a Honda Accord. Had a range of quotes from $375 to $785, with differing information as to whether I needed to change the tensioners and as to how many tensioners I needed. Spoke with Jay the owner he told me what was exactly required, what he could do, the price of the work and was happy to text me the quote so that I had a written record.

    He even offered to have one of his mechanics drive my car to the garage as I did not live locally.

    Jay called me on the day of the work offering a choice of authentic Honda parts or Repco parts which showed his honesty and said that he had been offered a discount by the Honda rep.

    All of the work was completed as promised, he put up with my constant questions and wariness after being misled and treated unfairly at the last garage I used, the car was returned safely that evening and feels great to drive.

    Thank you to the team at Mac's Auto Clinic you have restored my faith in mechanics and garage work, I will definitely use them again in the future.

    Rating by: Fiona  |  Rating posted: 10th Jan, 2014  |  Contact: Jay  |  Job date: Jan, 2014
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Fiona10th Jan, 2014More details…
  • 100%
    "Excellent job!!!

    Many thanks ;o)"

    Rating by: Keri  |  Rating posted: 16th Apr, 2008  |  Contact: Boss  |  Job date: Apr, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Keri16th Apr, 2008More details…
  • 100%
    "Paul does a great job, and also makes you aware of other work that may need doing in the future!"
    Rating by: Blair  |  Rating posted: 7th Oct, 2006  |  Contact: Paul  |  Job date: Aug, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Blair7th Oct, 2006More details…

Phone number

Physical address
180 Great South Road,

Categories we service
Automotive Parts

Areas we service

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