New Zealand Movers / Moving Companies in Auckland Region

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New Zealand Movers is unregistered. Before hiring them, consider these registered businesses nearby:

  • 25%
    "I booked NZ Movers to move my personal items and furniture from Auckland to Canada in November2017. I mentioned immediately I met with them to quote that I had an antique vase that was very important that it arrived safely. It arrived packed under a lead crystal vase broken in many pieces. I had damaged some to my Auckland home with lunch wrappers, bottles and cigarettes butts left lying over the grounds. The porch light was broken beyond repair with the movers throwing the smashed light bulb in the garden. I only realized it was broken when the sun reflected on the glass.This took 4 months and many emails before they agreed to repair. Once I received my items in Canada there was many items missing, broken and damaged. The beds that I had paid for to be installed were not done with NZ Movers saying the insurance company would refund but they wouldn't. Vero Insurance which I booked through NZ Movers asked for a list of items with a photo of damaged along with a value of each item this i sent through to Vero in March 2018. After the documents were sent to Vero they have ignored my emails and I am still waiting on a payout. Reflecting back on NZ Movers service I never saw or heard back from anyone from the NZ Movers after payment was made. No one from NZ Movers checked on their packers at any stage to what standard of work they were doing. One if the main concerns was how much was stolen, how much of my personal items that didn't make it to Canada. NZ Movers advertise that they have packaging for art work or fragile items etc but they never use them. There has to be a moving company that will take care of your precious belonging. STAY AWAY FROM NZ MOVERS."
    Rating by: Lynn  |  Rating posted: 19 hours, 23 minutes and 40 seconds ago  |  Contact: Lynn Brumby  |  Job date: May, 2018
    Communication: 0%  |  Quality: 20%  |  Reliability: 80%  |  Value: 0%
    19 hours, 23 minutes and 40 seconds agoMore details…
  • 30%
    "An extremely poor service. Despite contracting them to pack and move personal properties for a house move, there was inadequate packaging and care. As a result, significant damage was inflicted to furniture and various other damages were inflicted to other personal properties moved.

    These guys don't deserve your business. Don't bother unless all you are moving are plushies or you personally enjoy visits to dispute tribunals/courts."

    Rating by: Owen  |  Rating posted: 25th Sep, 2017  |  Contact: Debbie Bradshaw  |  Job date: Sep, 2017
    Communication: 20%  |  Quality: 0%  |  Reliability: 100%  |  Value: 0%
    25th Sep, 2017More details…
  • 40%
    "Wouldn't recommend this business. Lost 19 boxes out of 419 in storage for 3 months and didn't receive explanation, apology or acknowledgement of liability. Received payout from own insurers (AMI) but only for market value not replacement cost. Number of items damaged by poor packaging. Company did not follow own procedures. "
    Rating by: Rob   |  Rating posted: 15th Aug, 2014  |  Contact: Todd Thompson  |  Job date: Aug, 2014
    Communication: 70%  |  Quality: 0%  |  Reliability: 10%  |  Value: 80%
    15th Aug, 2014More details…
  • 10%

    Booked to move a small amount of things from Dunedin to Wellington. Cost over $450. They also charged me another 1.5% on top as a credit card fee, even though I was using EFTPOS. Was told by the Dunedin staff that because I was waiting to move into a new house in Wellington, I could store some stuff after it arrived at a rate of around $20 per week.

    When it arrived, the Wellington branch called me to let me know it was there. I told them I'd need to store it, and they said they'd be in touch with billing. Today I got an email that provided around the quoted rate of $20 per week, but added a $50 handling charge - the total cost was nearly doubled by this charge. I'm picking my stuff up tomorrow and using a storage service where the charges are upfront. I won't ever use NZ Movers again. Adding hidden charges when you're holding someone's possessions is tantamount to bribery. Deeply untrustworthy."

    Rating by: Chris  |  Rating posted: 18th Nov, 2013  |  Contact: Debbie Bradshaw  |  Job date: Nov, 2013
    Communication: 20%  |  Quality: 20%  |  Reliability: 0%  |  Value: 0%
    18th Nov, 2013More details…
  • 33%
    "It would appear that their practice is to quote low and then claim there were additional items.
    The contract allows them to do this. I am currently involved in a dispute with them
    Rating by: Stephen  |  Rating posted: 20th Aug, 2013  |  Contact: Stephen Doughty  |  Job date: Jan, 2013
    Communication: 10%  |  Quality: 60%  |  Reliability: 10%  |  Value: 50%
    20th Aug, 2013More details…
  • 98%
    "We have just used New Zealand Movers to move from Paraparaumu to Cromwell. Their quote was excellent, and it included boxes and packing material and tape, and when the team arrived on move day they very carefully and thoroughtly wrapped all our whiteware, pictures, and fragile furniture (couch, china cabinet etc) - all this was also included in the quote.
    The team on move day went above and beyond - even helping to trim a tree so we could get the truck up our drive and save ferrying our treasured things. They cheerfully worked quickly and carefully, communicating constantly with our truck driver (and puzzle whizz if the work of art he created as he loaded our things into the truck was anything to go by). Our things arrived in Cromwell 4 days later as promised, without a single breakage or any damage to anything. I would highly recommend NZ Movers - especially Koolio and Phil the movers, Richard the truck driver, and the office team who supported us every step of the way.
    Rating by: Alison  |  Rating posted: 4th Jun, 2013  |  Contact: Rob Ferris  |  Job date: May, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    4th Jun, 2013More details…
  • 40%
    "Again they started off well but their communication dropped to poor as soon as we had paid. They were 3 hours late for pick up and then damaged a lot of our stuff, clearly by just being too rough with it. They are reasonably priced but you get what you pay for. In saying that, our problem was with the Wellington staff as the Dunedin staff were brilliant."
    Rating by: Ann  |  Rating posted: 24th Jan, 2013  |  Contact: Aaron  |  Job date: Oct, 2012
    Communication: 50%  |  Quality: 20%  |  Reliability: 10%  |  Value: 80%
    24th Jan, 2013More details…
  • 55%
    "New Zealand Movers (Formerly Allied movers) started off well with good communication and a very reasonable quote.
    Unfortunately, they damaged lots of our property.
    Our house lot of furniture was loaded into a truck in Christchurch, and unloaded from a different truck in Auckland - so had been unloaded and reloaded somewhere along the trip. The insurance we took only covered us if the entire consignment was lost along the way, and so the company took absolutely no responsibility for the furniture & possessions that their staff wrecked.
    Rating by: Claire  |  Rating posted: 18th Dec, 2011  |  Contact: Dean  |  Job date: Aug, 2011
    Communication: 50%  |  Quality: 10%  |  Reliability: 90%  |  Value: 70%
    18th Dec, 2011More details…

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