Next To Nature Tree Services / Arborists / Tree Removal Service

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  • 98%
    "very professional dealings from original quote, to follow up call, to the completion of the job. Well organised team who were prompt and polite, would be happy to recommend."
    Rating by: Kerry  |  Rating posted: 5th Feb, 2018  |  Contact: Narvin Bhagaloo  |  Job date: Feb, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    5th Feb, 2018More details…
  • 35%
    "Overall an uninspiring experience. Gave me a written quote and description for tree removal around overhead power lines and telephone line. Was meant to call the day before - just turned up which was annoying as we had to secure animals. The job was done poorly. Some of the work described never got done. Some trees were left rubbing on the power lines - these were small trees adjacent to the house. And to make matters worse he broke the overhead telephone line. I was out at the time and had to deal with this with Spark early afternoon. We have a home business so no phone line/internet (critical) for 24+ hours. Spark advised that the cost from Chorus would be approx $400. That account hasn't arrived and we are still arguing over the final bill. Had to get the tree contractor back the next day to finish the job (and boy did he complain about that!!)- there was foliage around the lines that went across the road from my place to the neighbours that was part of the original description - plus to remove the small trees rubbing the power lines. Chorus came the next day to restore the telephone line and commented that the tree removal would not meet Vector standards of clear path 2m either side of the lines. We did pay about half of the account and he did agree that we could deduct the Chorus cost - which I haven't seen yet. He has got very aggressive with his text messages and voice messages. He even emailed me to say he had checked with "Telekom" and there has been no charge from Chorus. Thats interesting because Telecom/Spark would have asked some security questions and further more the account is not in my name but a business name that he would not be aware of.

    I'd never recommend this business.
    Rating by: Mike  |  Rating posted: 21st Feb, 2016  |  Contact: Narvin Bhagaloo  |  Job date: Jan, 2016
    Communication: 30%  |  Quality: 10%  |  Reliability: 50%  |  Value: 50%
    21st Feb, 2016More details…
  • 10%
    "Narvin gave us a quote of 2400$ and told us he will cut the trees and pile the logs instead he created problem between us and our neighbors and messed us both of our back yard. He came at 9 Am and finished work around 1:30 not even 6 hrs work but during the quote they have mentioned as 2 days job . Also they demanded another 2000$ to pile the logs which was in their initial quote. We didn't find honestly in his job. I would not recommend him for any job. Job date 25/05/2014. Anybody who hires him for work will have to think twice before you confirm.


    Rating by: RK  |  Rating posted: 27th Sep, 2014  |  Contact: Busy bee  |  Job date: Sep, 2014
    Communication: 10%  |  Quality: 10%  |  Reliability: 10%  |  Value: 10%
    27th Sep, 2014More details…
  • 38%
    "Narvin from Next To Nature contracted to cut down my pohutukawa tree in May, and the whole process has been an absolute debacle. From the promised 2 days to do the job, it took 7 weeks – 49 days - to complete.
    Narvin quoted the job for $4000 cash and gave me a written quote for this amount. He also advised it would cost me $400 cash to have my and my neighbour's power lines disconnected and connected again as he ‘knew someone other than Treescape who was qualified to do this’. However, it transpired that they did not accept cash payments and instead invoiced me $575.00.

    Shortly after the lines were disconnected and connected again, he said he would have to call in Treescape to disconnect the lines on the power pole as he was unable to drop the limbs which hung over the street; he said I would have to pay him for half the job at that point however I refused as the job was far from complete. He rang me frequently demanding part payment – on one day 7 calls to my mobile saying ‘he would lose his credit rating if Treescape weren’t paid with 7 days’ and he ‘couldn’t afford to pay them or his men for the work done to date if I didn’t’. He also threatened to ‘call his men off and just walk away from the job’. At that point I telephoned Treescape for clarification and they confirmed that their terms of payment were actually one month.

    Shortly afterwards his men dropped a large limb from the tree over the hedge and onto my neighbour’s house and power lines thus disconnecting their power, and damaging the box attached to the house. Despite this being his fault, he refused to pay to have their lines reconnected and the installation of a new box and fittings, instead demanded – while he knew I was at my gravely mother’s bedside in a Hospice - I immediately drive to site to pay this. My neighbour, who works from home, was without power and not happy, so I had no option but to drive over to sign the contractor’s document or his power would have remained disconnected.

    Narvin made excuse after excuse as to why he could not finish the job earlier and the weeks dragged on. He harassed me by phoning me up to 7 times on one particular day, demanding he be paid when the job was far from finished. He knew my mother was about to pass away within days, yet despite knowing this he still harassed me for payment on both my mobile and home phones.

    His written quote contracted for him to take the wood away to his yard, but for the next three weeks someone he knew (who had only a trailer) slowly removed most of the wood which was littered all around the front of the house. In that time no work was done to finish cutting the limbs, in fact the tree still had one third of the branches standing.

    My tenants at the property where the tree was situated were unable to park their cars up the drive for 6 weeks. With three small children aged 5, 3 and 1, I thought this was unacceptable.

    Finally, after I sought advice and advised Marvin that I did not legally have to pay until the quoted job was complete, he finished the job and dumped the last two enormous bags of wood on my grass verge. He also used my tenant’s garden bag as one of the containers.

    This was a long, drawn-out and unprofessional job, and I would not recommend dealing with them.
    Rating by: Linda  |  Rating posted: 2nd Aug, 2014  |  Contact: Narvin  |  Job date: May, 2014
    Communication: 50%  |  Quality: 10%  |  Reliability: 0%  |  Value: 90%
    2nd Aug, 2014More details…
  • 95%
    "Narvin came and gave us a quote when he said he would, and then turned up and did the job as advised. Very happy with the result."
    Rating by: Garth  |  Rating posted: 22nd Nov, 2013  |  Contact: Narvin  |  Job date: Nov, 2013
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    22nd Nov, 2013More details…
  • 100%
    "Melvin was excellent, he turned up when he said he would and did what I requested. Friendly down to earth attitude. Highly recommended. "
    Rating by: Frank  |  Rating posted: 20th Nov, 2013  |  Contact: Melvin   |  Job date: Nov, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th Nov, 2013More details…
  • 53%
    "Came over and discussed job required and quoted a price. When they returned to do the job they hacked the trees back more than I had requested and did not prune some of the trees I asked for. I did not check the work on the day as I am busy with my daughter. When I spoke to Narvin and advised I was not happy with the job he said he would be back within a few days, I am still waiting for him to turn up. They may be cheap however you get what you pay for, I would not use them again. "
    Rating by: Sarah  |  Rating posted: 4th Oct, 2013  |  Contact: Sarah  |  Job date: Sep, 2013
    Communication: 80%  |  Quality: 10%  |  Reliability: 50%  |  Value: 70%
    4th Oct, 2013More details…

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