The Original Kiwi Rating Site Now with 104,840 ratings online
  • 100%
    "Lindsay was recommended to us by a friend. We had several quotes for installation of a heat pump and selected Quality Air on both the recommendation and price. Lindsay's quote was very competitive and we were impressed by his knowledge of the various products. The installation job was tidy and professional and completed quickly. We found Lindsay great to deal with and he promptly replied to all our communications. The heat pump he installed has now been in for close to a year and has been excellent. We would use him again and I have recommended him to colleagues.""
    Rating by: Luke  |  Rating posted: 9th Sep  |  Contact: Lindsay  |  Job date: Nov, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Luke9th SepMore details…
  • 100%
    "Lindsay has installed 8 heat pumps for me now, starting with one 7-8 years ago. His advice has been sound, workmanship top notch and the machines have lasted well, even in tenanted properties. The pricing has been sharp. Off the back of our recommendation, he has done work for a number of friends, all of whom are very pleased with the quality, price, and service."
    Rating by: Paul  |  Rating posted: 4th Sep  |  Contact: Lindsay Keene  |  Job date: Sep, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Paul4th SepMore details…
  • 33%
    "Lindsay installed two heat pumps in our house. Unfortunately he installed one in them in the wrong location, being way too close to a light. Thankfully I worked this out before it caused a potencial fire by putting a low watt bulb instead, but still have the heat marks that cannot be removed.

    The other larger heat pump would not heat to the correct temperature and takes forever to start. After several emails and phone calls over several months and kept getting fobbed off I contacted Panasonic who has assisted in getting the problem fixed.

    After another company came and sorted out the issues that Lindsay would not fix, they identified that the larger heat pump was under size for the room and that a 8kw heat pimp should have been installed rather than the 6k Lindsay put in.

    If you would like to have your heat pumps installed correctly and get after care service I would suggest you contact a different company than Quality Air.

    Rating by: Mark  |  Rating posted: 4th Nov, 2019  |  Contact: Lindsay  |  Job date: Nov, 2019
    Communication: 10%  |  Quality: 50%  |  Reliability: 20%  |  Value: 50%
    Mark4th Nov, 2019More details…
  • 60%
    "Lindsay did a good job of the installation of the pipes and conduit. Was really only required to connect the indoor unit to the outdoor as all other work was done (installation of units, electrical etc) - price was excessive for the basic works. Over-looked the drain as I noticed it was leaking onto property on a lower level of the house...didn't even attempt to connect it to a downpipe only a metre away. . Wanted additional money to finish the job in a professional manner!"
    Lindsay responded:
    "I installed a heat pump for the last customer Peter Ford at a discounted rate ($200.00 less than any other company) Never was there an email or any mention from the customer on the phone before the work was started or on completion when inspecting the work, of an external drain. I have never been asked in 20 years for this as the outdoor unit is sitting outside on a deck with 10mm gaps in the decking wood with the ground below. My quote described all of the work that would take place for the quoted price and did not include nor mention an external drain. I asked the Customer (who is an electrician) When you wire a dishwasher do you install the Drain and water supply without being asked by the customer for the same price? He did not reply and left a 60% rating for Quality Air expecting work not quoted or asked for to have been done free of charge. "
    Rating by: Peter  |  Rating posted: 17th Aug, 2018  |  Contact: Lindsay  |  Job date: Aug, 2018
    Communication: 100%  |  Quality: 60%  |  Reliability: 70%  |  Value: 10%
    Peter17th Aug, 2018More details, one reply…
  • 100%
    "We recently had a heat pump installed by Quality Air. Lindsay was very knowledgeable and gave us great advice. His quote was extremely reasonable - even better value to purchase and install the heat pump than the sale price quoted at Harvey Normal. I would highly recommend Lindsay. He did a very professional job and left the house spotless. As well as being very competent and professional, he is also a very nice guy and very easy to deal with. "
    Rating by: Julie  |  Rating posted: 5th May, 2015  |  Contact: Lindsay   |  Job date: May, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Julie5th May, 2015More details…
  • 100%
    "We used Quality Air to supply and install a heat pump. Lindsay provided thorough advice prior to the install. Installation happened within 5 days and was fantastic. My floor was spotless when they left and the install was perfect. Wouldn\'t hesitate to recommend Quality Air. "
    Rating by: Rachael  |  Rating posted: 25th Nov, 2012  |  Contact: Lindsay Keene  |  Job date: Nov, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Rachael25th Nov, 2012More details…

Phone number

Physical address
Level 1, 157 High Street
Lower Hutt

Full name of the contact person undertaking the work on behalf of this business

An email will be sent to this address to authenticate your feedback. If you don't get the email, please check your spam folder. This email address will NOT be published on, provided to this business or made available to third parties

Please confirm your email

Write about your experience. The more information and details you give, the more credible to other users your rating will be. Be as descriptive as possible - there's no limit

You can only leave a rating if you have engaged this business to work for you.

Check this box if you wish to receive occasional news and prize emails from