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Quality Air / Heating / Heating Repair Services

Is Quality Air your business?
  • 33%
    "Lindsay installed two heat pumps in our house. Unfortunately he installed one in them in the wrong location, being way too close to a light. Thankfully I worked this out before it caused a potencial fire by putting a low watt bulb instead, but still have the heat marks that cannot be removed.

    The other larger heat pump would not heat to the correct temperature and takes forever to start. After several emails and phone calls over several months and kept getting fobbed off I contacted Panasonic who has assisted in getting the problem fixed.

    After another company came and sorted out the issues that Lindsay would not fix, they identified that the larger heat pump was under size for the room and that a 8kw heat pimp should have been installed rather than the 6k Lindsay put in.

    If you would like to have your heat pumps installed correctly and get after care service I would suggest you contact a different company than Quality Air.
    "

    Rating by: Mark  |  Rating posted: 4th Nov, 2019  |  Contact: Lindsay  |  Job date: Nov, 2019
    Communication: 10%  |  Quality: 50%  |  Reliability: 20%  |  Value: 50%
    Mark4th Nov, 2019More details…
  • 60%
    "Lindsay did a good job of the installation of the pipes and conduit. Was really only required to connect the indoor unit to the outdoor as all other work was done (installation of units, electrical etc) - price was excessive for the basic works. Over-looked the drain as I noticed it was leaking onto property on a lower level of the house...didn't even attempt to connect it to a downpipe only a metre away. . Wanted additional money to finish the job in a professional manner!"
    Lindsay responded:
    "I installed a heat pump for the last customer Peter Ford at a discounted rate ($200.00 less than any other company) Never was there an email or any mention from the customer on the phone before the work was started or on completion when inspecting the work, of an external drain. I have never been asked in 20 years for this as the outdoor unit is sitting outside on a deck with 10mm gaps in the decking wood with the ground below. My quote described all of the work that would take place for the quoted price and did not include nor mention an external drain. I asked the Customer (who is an electrician) When you wire a dishwasher do you install the Drain and water supply without being asked by the customer for the same price? He did not reply and left a 60% rating for Quality Air expecting work not quoted or asked for to have been done free of charge. "
    Rating by: Peter  |  Rating posted: 17th Aug, 2018  |  Contact: Lindsay  |  Job date: Aug, 2018
    Communication: 100%  |  Quality: 60%  |  Reliability: 70%  |  Value: 10%
    Peter17th Aug, 2018More details, one reply…
  • 100%
    "We recently had a heat pump installed by Quality Air. Lindsay was very knowledgeable and gave us great advice. His quote was extremely reasonable - even better value to purchase and install the heat pump than the sale price quoted at Harvey Normal. I would highly recommend Lindsay. He did a very professional job and left the house spotless. As well as being very competent and professional, he is also a very nice guy and very easy to deal with. "
    Rating by: Julie  |  Rating posted: 5th May, 2015  |  Contact: Lindsay   |  Job date: May, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Julie5th May, 2015More details…
  • 100%
    "We used Quality Air to supply and install a heat pump. Lindsay provided thorough advice prior to the install. Installation happened within 5 days and was fantastic. My floor was spotless when they left and the install was perfect. Wouldn\'t hesitate to recommend Quality Air. "
    Rating by: Rachael  |  Rating posted: 25th Nov, 2012  |  Contact: Lindsay Keene  |  Job date: Nov, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Rachael25th Nov, 2012More details…

Phone number
0800373742

Physical address
Level 1, 157 High Street
Lower Hutt

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