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Showerwell Home Products Ltd / St Lukes

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  • 0%
    "Beware!!! Had a custom shower screen made by these guys for $688 which stupidly I paid for in full prior to them making it, on installation by their contractor (therefore not his problem) it would not shut - 10 calls and 3 weeks later my solution this morning is the same contractor with an ugly craft knife hand cut piece of trim, which he assures me will go green, that still barely holds the door in a shut position (should be fine as long as I do not bump the door while showering). Apparently this is as good as it gets - not really - what a shambles and what crappy customer service."
    Rating by: Sandra  |  Rating posted: 27th Oct, 2020  |  Contact: Owner   |  Job date: Oct, 2020
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Sandra27th Oct, 2020More details…
  • 13%
    "We bought a custom shower and were disappointed with shoddy workmanship, the lack of a fixing kit or any sort of instructions for our plumber to follow and difficulties getting Showerwell to understand our requirements which meant that we didn't really get a like for like replacement for the existing shower (we couldn't even get them to come and have a look at it) and were ultimately very disappointed. Would never use them again."
    Rating by: Nick  |  Rating posted: 16th Nov, 2016  |  Contact: Wayne Sutton  |  Job date: Nov, 2016
    Communication: 10%  |  Quality: 0%  |  Reliability: 20%  |  Value: 20%
    Nick16th Nov, 2016More details…
  • 13%
    "I have been waiting six weeks now for Showerwell to fix the drawers on my brand new vanity. Every week they tell me someone will be coming to repair the drawers, and every week no one shows up, and they don't even ring me to tell me he can't come. Appalling attitude to customer service."
    Rating by: Heather Bassett  |  Rating posted: 10th Jun, 2015  |  Contact: Hayden McMullen  |  Job date: May, 2015
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 50%
    Heather Bassett10th Jun, 2015More details…
  • 90%
    "Great business to deal with. The guys came out, measured our doorway and walked us through the diffirent options - all competitively priced for a good, solid product (as it turned out).
    There was a slight need for prompting of confirmation of installation, but nothing huge.
    Installation was made on the date and time stipulated and sliding doors installed to a good standard.
    Very happy customer - would recommend!
    "
    Rating by: Royce  |  Rating posted: 10th Nov, 2014  |  Contact: Chris Turner  |  Job date: Sep, 2014
    Communication: 80%  |  Quality: 90%  |  Reliability: 90%  |  Value: 100%
    Royce10th Nov, 2014More details…
  • 15%
    "In my opinion, Showerwell in Glenfield is the type of company you are using NoCowboys to ensure you avoid.

    My experience with them was rude, did not call when promised - turned up an hour and a half late because they wanted to \"stop for coffee\" on the way and when they did not deliver to the timeline they specified said to us \"it\'s not our fault we are busy\". Add to that a poor installation (not straight and they tried saying it was an optical illusion despite a spirit level sitting on the shelf saying the opposite).

    Save yourself the hassle
    "

    Rating by: Paul  |  Rating posted: 5th Jun, 2012  |  Contact: Hayden And Terry  |  Job date: May, 2012
    Communication: 0%  |  Quality: 10%  |  Reliability: 10%  |  Value: 40%
    Paul5th Jun, 2012More details…
  • 100%
    "Highly recomend Showerwell, not only are their products very well priced, the staff have excellent technical knowledge which was a blessing. Purchased on their recommendation, when in on the day they said it would and customer service support is the best I have ever come across. We are experincing a wonderful shower now. Would highly recommend this company and their products."
    Rating by: Maria  |  Rating posted: 21st Apr, 2009  |  Contact: Barry Dufty  |  Job date: Apr, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Maria21st Apr, 2009More details…
  • 38%
    "Roger came out, measured up and quoted us for a 3 door sliding wardrope door system, we liked the price and paid a deposit straight away, we were told thre was a 14 working day lead time.
    After a week or two there was a message on our answerphone that he had quoted us the wrong price and to call him back.
    My partner was calling and leaveing 2 - 3 messages a day for 4 days called and asked for Roger and low and behold he took my call ( I was going to ask for the manager ) I accepted the new price but was told that we had to go to the back of the cue as we did not return his call fast enough???????????????

    Day of installation - the installer turns up with the wrong doors and track, he wanted to come back the next day but my partner had taken the morning off work.

    The installer sorted it out and did a fantastic job ( the installer is a contractor, not an employee of showerwell.

    Use will caution.
    "
    Rating by: John  |  Rating posted: 14th May, 2007  |  Contact: Roger  |  Job date: Jul, 2005
    Communication: 0%  |  Quality: 75%  |  Reliability: 0%  |  Value: 75%
    John14th May, 2007More details…

Phone number
098458212

Physical address
15 Gordon Road,
St Lukes,
1025