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Smith & Sons Renovations & Extensions - Wellington Central / Builders in Miramar

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  • 23%
    "I would not recommend this company, or the owner, Steve Hicks, to anyone

    Although they always turned up on time, their estimated timeframe of a "3 week project" turned into a 9 week nightmare.

    The new plasterboarding they did was so bad my plasterer could not gib-stop it - we had to replace some sheets.

    The concrete slab they laid cracked after just 5 weeks and had to be repaired(which took them 2 months of arguing), and now looks like an awful patchwork

    The "estimated" cost they gave us actually turned out to be double.

    We also had issues with the final cost, with Steve having to correct his invoice several times. He also had to be reminded of his own contract conditions.

    Be very wary of what your "deposit" covers as well

    The only credit I can give them is that they did an excellent job of the new weatherboards

    Steve Hicks responded:
    "This job is a classic example of this person not understanding the importance of having good plans to work from, and understanding the implications of not following the plans they did have. The building inspector had to spend over an hour explaining you cant just build how you please in this country. Had this client listened to the advise given to him, I\'m sure he would have had a better out come. Trying to be cheap can often end up costing more. As Scott completes more of his project I hope he listens to his next builder and building inspector. I wish Scott the best for completing his project."
    Rating by: S  |  Rating posted: 6th Aug, 2013  |  Contact: Steve Hicks  |  Job date: Jan, 2013
    Communication: 10%  |  Quality: 30%  |  Reliability: 50%  |  Value: 0%
    S6th Aug, 2013More details, one reply…
  • 90%
    (no comment)
    Rating by: Tim  |  Rating posted: 3rd Feb, 2013  |  Contact: Steve Hicks  |  Job date: Dec, 2012
    Communication: 80%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    Tim3rd Feb, 2013More details…
  • 93%
    "Steve Hicks from Smith & Sons has done several jobs for me and the level of service and quality is always outstanding."
    Rating by: Chris  |  Rating posted: 17th Jun, 2012  |  Contact: Steve Hicks  |  Job date: Jun, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 80%
    Chris17th Jun, 2012More details…
  • 100%
    "they were very professional to deal with and work to a very high standard. The windows look great ."
    Rating by: Murray Sloane  |  Rating posted: 22nd May, 2012  |  Contact: Steve Hicks  |  Job date: Feb, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Murray Sloane22nd May, 2012More details…

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