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Spartan Auto Wreckers / Automotive Parts

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  • 0%
    "I called up and clearly asked for a diff out of a UZZ30 Toyota Soarer, knowing that there was one type of diff for this vehicle I assumed it was a simple request.

    When I received the part, it was completely wrong. After contacting multiple people and cross referencing part numbers we discovered it was from a completely different vehicle.

    As I needed the right part urgently I tried somewhere else local and was given the right part straight away at a better price.

    When I called Spartans to return my diff I was told I wouldn't get a refund and would have to speak to the manager who wouldn't be in for another week.

    I called a week later and spoke to Dayne, the manager. I told him the situation and he replied by abusing me over the phone, calling me an idiot and many other names I don't want to repeat. He went on to say my car was "****" and if I took the diff back he would charge me another $300 on top of the $300 I paid, for him to get another one out of a different car. This was appalling service on his behalf and I'm still battling to get my money back for their mistake.

    I do not recommend anyone using this company.

    Rating by: Anon  |  Rating posted: 5th Oct, 2016  |  Contact: Jamie/Dayne  |  Job date: Oct, 2016
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Anon5th Oct, 2016More details…
  • 0%
    "in Oct'13 I purchased a carb assy from Spartan, after ringing them to ensure the part was the correct one. I was assured it was.
    the parcel was delivered to me in Wanganui. I took my car to Wanganui Toyota to have the carb & manifold replaced. Toyota rang me to say the part was NOT the correct part. I rang Spartan & said it was wrong part. they said they would look for a replacement part, & ring me back. 2 days later I hadnt heard from them so rang back. they said they hadnt found a replacement,so I asked for a refund. I was told he would have to talk to his manager, & would ring back in 10min. 2 hours later I hadnt heard from them, so I rang back. Over the course of the next few days I rang 5 times & each time the manager was unavailable. Finally I talked to him, & he started verbally abusing me & called me a ****head & ****wit. he refused to issue a refund until I sent the part back so he could inspect it to ensure I hadnt damaged it.

    I sent it back, waited 10 days & no refund. I rang & spoke to manager & he claimed he hadnt received it & demanded the track no. I rang back with the track no. but he was unavailable! I left a request for him to return my call. he didnt! I rang 2 more times. he never replied.

    the panel&paint shop foreman from Wanganui Ford rang on my behalf but he was told manager was away. he requested manager ring him to try to resolve this,but he didnt reply.

    2Dec I lodged a claim with disputes tribunal.

    I am out of pocket a total of @371.00 for the parts,2x postage,Toyota labour charge & disputes lodgement fee.

    a date of 23 Dec was set for the hearing,but today, I have been informed that 'Spartan Dismantlers' have requested a delay until 14 Jan 2014 for hearing.

    Rating by: Barry  |  Rating posted: 20th Dec, 2013  |  Contact: Gordon  |  Job date: Oct, 2013
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Barry20th Dec, 2013More details…

Unauthenticated ratings (1)

  • 0%
    "Abolutely shocking service, wrong parts and were abused by them for them their mistake."
    Rating by: Rod  |  Rating posted: 16th Sep, 2008  |  Contact: John  |  Job date: Sep, 2008
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Rod, 16th Sep, 2008More details…

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Physical address
Spartan Rd, Takanini