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Stewart & Rogers Electrical ltd / Electricians / Electrical Contractors

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  • 5%
    "I called these guys in to replace three pendant lights, two existing chandeliers, an existing rangehood, an existing bathroom light, and install four new downlights.

    To keep this short, they refused to replace the two chandeliers and the bathroom light because they felt "unsafe" doing so. They even clarified that yes, legally they could do the work as a like-for-like replacement is permitted on older wiring (1930s house) but they didn't feel "comfortable" doing it.

    They replaced the pendant lights and after three weeks of waiting for the downlights to arrive (standard downlights) they installed those because they are in the part of the house that has the most modern wiring.

    After waiting another few weeks I rang to find out what was happening with the rangehood as I had been told it would be here in a few days. The response I got was that they had forgotten to order it. So finally a couple of weeks later it arrived and they came to install it. They got the main part up and said "oh - do you want it to go the ceiling?" - which of course I did as there was already an existing hole from the old rangehood that THEY removed! When I said I did they told me that they hadn't ordered an extension because the "shop doesn't like ordering extensions". They then told me they would get an extension made. Another few weeks later and they finally turned up with the extension. As they went to install it they discovered it was the wrong size and they blamed the metal workers for getting the measurements wrong.

    And so another few weeks later the NEW extension finally arrived. They got it up and sadly the steel doesn't match the steel of the rangehood. But I give up - it has taken three months for them to install four downlights, three pendant lights, and one mismatched rangehood.

    I received the bill this week: $2,500. Unbelievable. They constantly turned up HOURS late and when they did turn up they refused to do most of the work. And I am now expected to pay $2,500 for the privilege.

    Basically, if your house existed before the 2000s look for another electrician because these guys are too scared to touch anything older.

    In fact, to be on the safe side, avoid this company entirely - they will screw up, they won't turn up when they said, you will have to chase them to get them to turn up at all, and then they will charge like a wounded bull for an inferior job.

    Incidentally - I called another electrician who arrived two days later and did all of the work that these guys refused to do and charged me a few hundred dollars for the lot.

    Rating by: Jamie  |  Rating posted: 3rd Jan, 2016  |  Contact: Eme   |  Job date: Nov, 2015
    Communication: 0%  |  Quality: 10%  |  Reliability: 10%  |  Value: 0%
    Jamie3rd Jan, 2016More details…
  • 100%
    "We needed our house rewired and it was a pretty difficult job. In fact, more so than these guys expected once they started. But they stuck with it, keeping us really well informed all the way along. They did everything they could to make sure that they kept on time, as close to budget as possible and with minimum disruption. We found Eme, Molly and Dan fantastic to deal with and they took great care of our house. They were also really good with our two nosey little dogs. I'd highly recommend these guys to anyone. They did a great job and were a pleasure to deal with."
    Rating by: Catherine  |  Rating posted: 25th Oct, 2015  |  Contact: Dan Viggars  |  Job date: Oct, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Catherine25th Oct, 2015More details…
  • 100%
    "Anthony was very friendly and professional. He arrived on time and was thorough with his work. Highly recommended and would gladly use again for any future electrical work."
    Rating by: Eric  |  Rating posted: 3rd Feb, 2013  |  Contact: Anthony Reid  |  Job date: Jan, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Eric3rd Feb, 2013More details…
  • 50%
    "Told me that it $75 for the first hour and I understood this to include vehicle and GST. They then sent me a charge plus GST. Untrustworthy - doesn\'t matter that they arrived on time or that they knew what they were doing - indeed they were only on site for about 20 minutes.
    Simon Rogers responded:
    "I am sorry for the confusion over the GST but I am confident that our receptionist of 7 years would have not knowingly mislead you as it has been our standard charge for quite a number of years and our charges are always quoted as GST exclusive The 1 hour\'s charge is our minimum and covers the 1st hour whether it be 5 or 59 min. We believe these are competitive rates as most firms will add travel or call out fees. "
    Rating by: Tony  |  Rating posted: 9th Oct, 2012  |  Contact: Anthony Reid  |  Job date: Oct, 2012
    Communication: 0%  |  Quality: 100%  |  Reliability: 100%  |  Value: 0%
    Tony9th Oct, 2012More details, one reply…
  • 88%
    "Great service - went out of their way to help us out. This is the 2nd time we have used Stewart & Rogers - will definitely use again."
    Rating by: Shirley  |  Rating posted: 25th Jun, 2012  |  Contact: Trudy  |  Job date: Jun, 2012
    Communication: 50%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Shirley25th Jun, 2012More details…
  • 100%
    (no comment)
    Rating by: Matt  |  Rating posted: 15th Oct, 2010  |  Contact: Daniel Viggars  |  Job date: Oct, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Matt15th Oct, 2010More details…
  • 100%
    "Called Paul late Friday to ask if they could fit us in anytime next week and he said no problem we will have someone there first thing Monday. And they did in fact by the time I walked into the office they had just about finished the job! No mess on time and great service. The on site service men where polite and helpful. Assume service definitely recommend them.


    Rating by: Sam  |  Rating posted: 19th Nov, 2006  |  Contact: Brandon And Shane  |  Job date: Nov, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Sam19th Nov, 2006More details…
  • 94%
    "Even though they did not have someone to do the job they still managed to fit my job in - cam e in a got it done. Highly recommended"
    Rating by: Terry Levenberg  |  Rating posted: 16th Oct, 2006  |  Contact: NA  |  Job date: Oct, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 75%  |  Value: 100%
    Terry Levenberg16th Oct, 2006More details…
  • 100%
    "I have used these guys about three times now. It is really hard to find a decent, reliable, trustworthy Electrician who doesn't screw you around. I have had no problems with these guys at all. Highly reccommend."
    Rating by: Jacqulyn  |  Rating posted: 31st Jul, 2006  |  Contact: Stewart & Rogers Electrical  |  Job date: Jun, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Jacqulyn31st Jul, 2006More details…