Thai Viet / Painters / Painting Contractors in Woburn
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Before they started the rooms were very shabby and a lot of preparation work
was needed: stripping the old wallpaper and lining paper, replastering the
damaged walls and ceiling, then painting the walls and woodwork.
We are very happy with the result. Wall and woodwork surfaces are
beautifully… finished. The plasterer and painters were very competent and
pleasant to have in the house.
I highly recommend their services. I will certainly use them again.
The street frontage received a really good paint job – As the visibility of the house reduced so did the quality of the paint job! We had to climb out onto the scaffolding to check the paintwork only to discover that the most difficult places to see, without the scaffolding, received the worst paint job. The preparation in many places was non-existent – including painting over lichen (no washing and no sanding) and painting over rotten… woodwork. We suspect, but cannot be certain, many places only received only a single coat of paint.
When we asked “Do we need to take this in, or take that down” – the response was “No, it will be covered in plastic. That never happened! When asked about it the response was – the paint will come off easily. I would have happily taken it in!
We had them stain our deck. We now regret this. They did not appear to know what they were doing! The final result was very, very disappointing.
Issues we encountered:
Directly water-blasting windows – water sprayed into the house over curtains, electronics, etc.
Windows painted shut or no longer closing properly. – We had to point these out as they did not perform any check.
Drop cloths were used, but more as a requirement – they were thrown on the ground, sometimes under what was being painted, sometimes to kneel on. We suspect they simply blew to the side and were given up on.
They never closed gates (nor would they prop them open). It is Wellington gates blow in the wind!
They dropped their rubbish where they were (sandpaper, painting bits, etc.), or allowed it to blow away.
They left their food scraps, including bones, in a box on the deck – for days (this attracts rats).
They poured paint filled water from the cleaning of brushes etc. onto the garden and down the drain.
Window glass was left filthy.
Very little care was taken with garden plants, which were left trampled and covered in paint.
Paint tins left in the garden filled with water.
When we complained we were told to oversee the painters ourselves to make sure they got the job right.
You never knew if they were going to turn up or not on any given day– there was no communication.
The final invoice was sent well before the job was completed."
Communication: 30% | Quality: 50% | Reliability: 50% | Value: 70%