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The Gearbox Factory -West Auckland / Transmission and Gearbox Repair Shops in Henderson

Ph: 098377666

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  • 95%
    "Jeff booked in my car and was helpful in giving me options and keeping me informed as the job progressed ... even when there was an unseen problem arising he was quick to find a remedy and the car is running sweet after the rebuild- I brought it back just the other day at Jeffs suggestion for a check and was given the all clear ... thanks guys. Peter."
    Rating by: Peter Lyall  |  Rating posted: 28th Feb, 2016  |  Contact: Jeff Bonnici  |  Job date: Jan, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%
    Peter Lyall•28th Feb, 2016•More details…
  • 100%
    "I experienced great service from Jeff and the crew at The Gearbox Factory West Auckland. In May, the transmission in my Mum's car suddenly gave way and we were needing fast and efficient service to get her back on the road quickly. We experienced reliable and trustworthy service at Gearbox Factory. They were very helpful and advised me on what needed to be done, and notified me of the cost before going ahead and doing anything. Since we picked up my Mum's car, it has been running smoothly and… is very nice to drive since having the work done.

    I have and would recommend these guys to anyone. Thanks for your work!

    Regards,

    Ben    "
    Rating by: Ben  |  Rating posted: 8th Feb, 2016  |  Contact: Jeff Bonnici  |  Job date: May, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Ben•8th Feb, 2016•More details…
  • 35%
    "Poor service from this lot. Got my clutch done there. Did not confirm a quote with me as they said they would just went ahead with the work and it ended up being $300 ish more than elsewhere.

    They did not tighten my left front axle nut to the correct torque and it came loose within 3 weeks, only held on by the split pin. Whole hub and wheel assembly came loose whilst on a long journey. A very dangerous mistake.

    Would not recommend to anyone.."

    Rating by: Gavin  |  Rating posted: 17th May, 2015  |  Contact: Unknown  |  Job date: Apr, 2015
    Communication: 20%  |  Quality: 20%  |  Reliability: 70%  |  Value: 30%
    Gavin•17th May, 2015•More details…
  • 3%
    "Took my car to the gearbox factory in Henderson as it wasn't changing gear prorerly ....they had my car for over a week...... replaced parts that weren't broken at a cost of $600 then gave my car back unfixed and suggested I replace another part that wasn't broken also a few days later I noticed the front passenger side mag wheel had been curbed really badly all the way around while in their care. I emailed them about the state of it and they didn't want to know!!!!!! Would not… recommend...they are cowboys!!!!!!!!"
    Rating by: brandon  |  Rating posted: 6th Apr, 2015  |  Contact: adrian  |  Job date: Apr, 2015
    Communication: 10%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    brandon•6th Apr, 2015•More details…
  • 40%
    "Took my 67 Holden in with crunchy gears in the celica box. Box was rebuilt and clutch replaced. From the moment i got it back the clutch had a problem which made it almost impossible to drive around town. I took this back multiple times. First i was told the spring on the fork wasnt strong enough (even though it was before) then it was because the slave cylinder had a leak (even that it almost definitely did before) then i was told it was becuase it did not have a dust cover (again as before).… This issue meant for two years i couldnt drive my classic car in a lot of situations. I always suspected the real issue was a bigger one and was sure that they knew none of the above issues would resolve it. I eventually took it to a local everyday mechanic who picked the problem almost straight away and had the issue resolved in a couple of days. At an additional expense of about $600. This guy came up with excuses every time for an issue that didnt exist before they worked on my car. In the end an everyday mechanic did a far superior job at getting me back on the road and i can now happily take my classic out knowing the problem is fixed. I definitely wouldnt recommend these guys."
    Rating by: Richard  |  Rating posted: 5th Mar, 2015  |  Contact: Manager  |  Job date: Nov, 2012
    Communication: 10%  |  Quality: 10%  |  Reliability: 90%  |  Value: 50%
    Richard•5th Mar, 2015•More details…
  • 100%
    "Cannot fault the customer service. Will be back."
    Rating by: Garth  |  Rating posted: 26th Sep, 2012  |  Contact: Adrian Penman  |  Job date: Sep, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Garth•26th Sep, 2012•More details…
  • 100%
    "Everything has been fine since the gearbox got serviced - no leaks and haven't had to go back to get anything checked. Will take my other car there too when it's time to get it serviced."
    Rating by: Gary  |  Rating posted: 20th Aug, 2012  |  Contact: Can't Remember, It Was 2 Months Ago  |  Job date: Jun, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Gary•20th Aug, 2012•More details…
  • 93%
    "These guys confirmed the problem quickly and gave me a couple of different options and prices. I went for a full rebuild and the automatic on my Honda has never been so smooth. They also gave me an extended warranty at no extra cost. Happy to recomend these guys. Very professional and a very smart workshop"
    Rating by: John  |  Rating posted: 25th Jun, 2012  |  Contact: Adrian  |  Job date: Jun, 2012
    Communication: 90%  |  Quality: 100%  |  Reliability: 80%  |  Value: 100%
    John•25th Jun, 2012•More details…
  • 90%
    "Adrian obviously knows his game... He gave me an honest opinion about what needed doing... explained the options available and left the decision on which way to go, up to me.... I\'ll definitely be using these guys again."
    Rating by: Steve   |  Rating posted: 19th Jun, 2012  |  Contact: Adrian  |  Job date: Jun, 2012
    Communication: 90%  |  Quality: 90%  |  Reliability: 90%  |  Value: 90%
    Steve •19th Jun, 2012•More details…
  • 98%
    (no comment)
    Rating by: Misty  |  Rating posted: 13th Jun, 2012  |  Contact: Adrian  |  Job date: Mar, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Misty•13th Jun, 2012•More details…
  • 93%
    (no comment)
    Rating by: Hanz  |  Rating posted: 5th Jun, 2012  |  Contact: Adrian  |  Job date: Jun, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 70%
    Hanz•5th Jun, 2012•More details…
  • 90%
    "These guys are very professional and communicative. They offered to deliver my car back to me and let me borrow a loan car while they rebuilt my 4wd auto gearbox. Car now runs great and all gearbox issues now cleared up. Car now uses less fuel and drives like new."
    Rating by: Alan  |  Rating posted: 23rd May, 2012  |  Contact: Adrian Penman  |  Job date: May, 2012
    Communication: 100%  |  Quality: 90%  |  Reliability: 90%  |  Value: 80%
    Alan•23rd May, 2012•More details…

Phone number
098377666

Physical address
9 Moselle Avenue,
Henderson,
0610

Categories we service
Transmission and Gearbox Repair Shops

Areas we service
Woodhill, Whenuapai, Westmere, Westgate, Westfield, Western Springs, West Harbour, Waterview, Waitoki, Waitakere City and Suburbs, Waitakere City, Waimauku, Waikowhai, Waiatarua, Unsworth Heights, Torbay, Titirangi, Three Kings, Te Papapa, Te Atatu, Taupaki, Tamaki, Takapuna, Swanson, Sunnyvale, Sunnynook, St Marys Bay, St Lukes, St Johns, St Heliers, Sandringham, Royal Oak, Royal Heights, Rothesay Bay, Rosedale (Auckland), Riverhead, Remuera, Ranui, Ponsonby, Point Chevalier, Piha, Penrose, Parnell, Paremoremo, Parau (AKL), Parakai, Panmure, Owairaka, Otahuhu, Oratia, Orakei, Onehunga, One Tree Hill, Northcote, North Shore City and Suburbs, Newton, Newmarket, New Windsor, New Lynn, Murrays Bay, Muriwai, Mt Wellington, Mt Roskill, Mt Eden, Mt Albert, Mission Bay, Milford, Meadowbank, Massey, Makarau, Lynfield, Lincoln, Laingholm, Kumeu, Kohimarama, Kingsland, Kelston, Kaukapakapa, Karekare, Kakanui, Huia, Huapai, Hobsonville, Hillsborough (Taranaki), Hillcrest (North Shore), Herne Bay, Herald Island, Henderson Valley, Henderson, Helensville Central, Helensville Area, Grey Lynn, Greenlane, Greenhithe, Green Bay, Grafton, Glenfield, Glendowie, Glendene, Glen Innes, Glen Eden, French Bay, Freemans Bay, Forrest Hill, Epsom, Ellerslie, Edmonton, Devonport, Dairy Flat, Coatesville, Central Park, Castor Bay, Campbells Bay, Browns Bay, Blockhouse Bay, Birkenhead, Birkdale, Bethells Beach, Beach Haven, Bayswater, Balmoral, Avondale (Auckland), Auckland City and Suburbs, Auckland Central, Albany