Quality Carpet Care & Pest Management

Ratings

100%

"Fabulous service, booked last minute and were able to fit us in. Very happy with results. Highly recommend "
Rating by: Danielle | Rating posted: 19th Jun | Contact: Na | Job date: Jun, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Danielle •19th Jun•More details…
100%

"Thank you Philip and Lisa for attending to our buildings. We are delighted with the results and also your efficiency. Will definitely use again. Highly recommend."
Rating by: Judy | Rating posted: 28th May | Contact: Judy | Job date: May, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Judy•28th May•More details…
100%

"Have been using Quality Carpet Care for several years now. They are always friendly and cheerful, arrive on time, take the time to do the job to perfection at a very reasonable rate and all with a smile. They have always done an amazing job on my carpet, rugs and upholstery so much so it looks brand new again!!! Have also had the bug spraying done and is extremely effective no more whitetails and reduces flies dramatically. Very grateful and highly recommend to anyone."
Rating by: Lesa | Rating posted: 15th Aug, 2018 | Contact: Lisa | Job date: Aug, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Lesa•15th Aug, 2018•More details…
100%

"I highly recommend Lisa. We have used her service a couple of times and have always been very happy with the results. "
Rating by: Hanri | Rating posted: 20th May, 2018 | Contact: Lisa Townsend | Job date: May, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Hanri•20th May, 2018•More details…
100%

"Highly recommended!
Excellent communication before starting the job, work competed to a high standard.
Thank you! "
Rating by: Neil | Rating posted: 7th Oct, 2017 | Contact: Lisa Townsend | Job date: Oct, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Neil•7th Oct, 2017•More details…
100%

"Great service. Prompt contact, helpful and polite. They returned to work on our carpet again to get the coffee stain out fully. Thank you very much. "
Rating by: Paul | Rating posted: 13th Sep, 2017 | Contact: Paul | Job date: Sep, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Paul•13th Sep, 2017•More details…
95%

"They did a fantastic job on my carpets, was so happy with the service that they provided, will defiantly recommend and also will use again in the future "
Rating by: Megan | Rating posted: 30th Jul, 2017 | Contact: Quality carpert care | Job date: Jul, 2017
Communication: 100% | Quality: 100% | Reliability: 80% | Value: 100%
Megan•30th Jul, 2017•More details…
100%

"Excellent service right from the first contact with Lisa. Job completed promptly within stipulated timeframe. Thank you"
Rating by: Yvonne | Rating posted: 23rd Feb, 2017 | Contact: Lisa | Job date: Feb, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Yvonne•23rd Feb, 2017•More details…
100%

"We had ants in our house so bad that it made me think we needed to release the slaves we captured last March because you literally couldn't out anything down without it becoming infested which we are pretty sure isn't a good thing. We checked our copy of the bible and yep! There it was-plague of insects.
However getting hold of decent slaves these days is a real drama so we held onto them and tried our hardest to get rid of them ourselves but to no avail.
After my wife threatened to divorce… me for the third time due to finding small creatures in her food I finally made the call to Phil.

Phil came over right away and while initially horrified at the state of the issue, bravely got straight into the heart of the problem, spraying, baiting and reversing our curse. After multiple trips I can say Phil has single handidly saved not only my marriage but the sanity of my entire household.

Well recommended."
Rating by: duncan | Rating posted: 10th Dec, 2016 | Contact: Phil | Job date: Dec, 2016
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
duncan•10th Dec, 2016•More details…
100%

"Excellent. Prompt and efficient, will use again????"
Rating by: Vicki | Rating posted: 18th Oct, 2016 | Contact: Lisa and phil townsend | Job date: Oct, 2016
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Vicki•18th Oct, 2016•More details…
100%

"Quick response, friendly and efficient service. Very happy with the job done and I feel it was very good value for money. Will definitely use again and most probably on a regular basis. Thank you."
Rating by: John | Rating posted: 26th Jul, 2016 | Contact: Lisa Townsend | Job date: Jul, 2016
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
John•26th Jul, 2016•More details…
100%

"Phil and Lisa cleaned our carpet plus the seats and squabs in our motorhome today. They did an excellent job at a very reasonable price. We have no concerns about leaving our property in their hands and always find it correctly secured on our return. We thoroughly recommend this business to all."
Rating by: Jo | Rating posted: 16th Jun, 2015 | Contact: Phil and Lisa | Job date: Jun, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jo•16th Jun, 2015•More details…
100%

"Great service"
Rating by: Catherine | Rating posted: 3rd May, 2015 | Contact: Catherine | Job date: Apr, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Catherine•3rd May, 2015•More details…
100%

"Have used this company for past 10 years always a great job guaranteed , I have recommended them to the rest of the family. Always quick to make contact and do the job promptly."
Rating by: Diane | Rating posted: 18th Apr, 2015 | Contact: Phil and Lisa | Job date: Apr, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Diane•18th Apr, 2015•More details…
100%

"Awesome Job 100% recommend to all "
Rating by: Dianne | Rating posted: 24th Mar, 2015 | Contact: Philip and Lisa | Job date: Mar, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Dianne•24th Mar, 2015•More details…
100%

"I highly recommend Lisa & Phil's service. Have used their carpet cleaning service several times now and every time their service is friendly, efficient and reasonably priced. "
Rating by: Lesa Pinker | Rating posted: 11th Mar, 2015 | Contact: Lisa & Phil | Job date: Mar, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Lesa Pinker•11th Mar, 2015•More details…
100%

" Excellent service both carpet cleaning and pest control, I was late getting home and they waited, will definitely use them again."
Rating by: Sue | Rating posted: 29th Jan, 2015 | Contact: Philip and Lisa | Job date: Jan, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Sue•29th Jan, 2015•More details…
100%

"Excellent service, fully trustworthy and reliable."
Rating by: Debbie | Rating posted: 23rd Dec, 2014 | Contact: Lisa Townsend | Job date: Dec, 2014
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Debbie•23rd Dec, 2014•More details…
98%

"Super to deal with - fantastic carpet cleaning job ( I work in quality assurance so I'm quite particular!), on time, clean and tidy work and left it spotless. Able to walk on carpets almost immediately - much better than DIY carpet cleaning. Pleasure to deal with - would use again and recommend to all. I felt this was really good value for money. Thanks Lisa."
Rating by: Rebecca | Rating posted: 13th Mar, 2014 | Contact: Lisa | Job date: Mar, 2014
Communication: 100% | Quality: 100% | Reliability: 90% | Value: 100%
Rebecca•13th Mar, 2014•More details…
100%

"Very professional service from Phil & Lisa;
good communication, prompt service, excellent quality pest control at a very reasonable price.
Highly recommended! Thanks guys."
Rating by: Angelika | Rating posted: 22nd Oct, 2013 | Contact: A. Evans | Job date: Oct, 2013
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Angelika•22nd Oct, 2013•More details…
98%

"We are very happy with the service provided.
The communication was very good, we were informed what to do before the treatment. The advise we got was professional. The work was done thoroughly. Highly recommended to you all!"
Rating by: Yelena | Rating posted: 8th Apr, 2013 | Contact: Lisa | Job date: Apr, 2013
Communication: 100% | Quality: 100% | Reliability: 90% | Value: 100%
Yelena•8th Apr, 2013•More details…
98%

"These guys are awesome. A very friendly, professional couple and such a reasonable price for their excellent work. I really can\'t recommend them highly enough. I have had them around twice to clean my car seats and our carpet and I would now not consider using another service."
Rating by: Anna Elders | Rating posted: 19th Mar, 2013 | Contact: Lisa | Job date: Mar, 2013
Communication: 100% | Quality: 100% | Reliability: 90% | Value: 100%
Anna Elders•19th Mar, 2013•More details…
100%

"We,ve actually used Phillip and Lisa\'s services twice once for carpets and once for pest management. Our carpets were as awful as you can get with two toddlers living in house with cream carpet!!!. We were thinking we would have to get new carpet but these guys got it looking like new. I could not believe it - and the carpet afterward was quite dry. They use quality equipment and it shows. As stated by others they are professional and trustworthy and I would highly recommend them."
Rating by: Melinda | Rating posted: 13th Feb, 2013 | Contact: Lisa And Phillip Townsend | Job date: Feb, 2013
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Melinda•13th Feb, 2013•More details…
100%

"Helpful friendly, a job well done at a good price, will use every time needed"
Rating by: Pam | Rating posted: 21st Jan, 2013 | Contact: Lisa | Job date: Jan, 2013
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Pam•21st Jan, 2013•More details…
100%

"Phil and Lisa are professional, trustworthy and execute their work to the highest standard. They are competitively priced and I wouldn\'t use anyone else for our carpet cleaning or pest control. I recommend them highly."
Rating by: Kelly | Rating posted: 19th Dec, 2012 | Contact: Lisa And Phil | Job date: Dec, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Kelly•19th Dec, 2012•More details…
100%

"Great service, great value for money"
Rating by: Ron | Rating posted: 8th Nov, 2012 | Contact: Phil & Lisa | Job date: Nov, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Ron•8th Nov, 2012•More details…
100%

"Thanks Lisa and Phil for great job carpet looks lovely :)
cheers
Lynn"
Rating by: Lynn | Rating posted: 7th Nov, 2012 | Contact: Lisa And Phil | Job date: Nov, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Lynn•7th Nov, 2012•More details…
100%

"Lisa and her husband were awesome would highly recommend them. They were friendly, arrived on time and did a great job will definitely use them again "
Rating by: Joanne | Rating posted: 31st Oct, 2012 | Contact: Lisa Townsend | Job date: Oct, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Joanne•31st Oct, 2012•More details…
100%

"Communication was awesome,they cleaned our suede look couches,carpets and mats doing an awesome job,would definitely recommend and use again"
Rating by: Henk | Rating posted: 30th Oct, 2012 | Contact: Lisa Townsend | Job date: Oct, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Henk•30th Oct, 2012•More details…
95%

"I was very pleased with Quality Carpet Care and would recommend them. They answered my email promptly and then did a follow up email as well. I found them very professional to deal with and there quality of there work was very good. The job was reasonably priced and on a par with other companies. I would definitely use them again. "
Rating by: Kerry | Rating posted: 29th Jul, 2012 | Contact: Lisa Townsend | Job date: Jul, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Kerry•29th Jul, 2012•More details…
100%

"I sent a request to 3 different carpet cleaning companies and not only did they respond within a couple of hours, they ended up being the only company to respond!
In addition to that they offered me a good rate and were not just on time, but called to say that they would be early if it suited me.
Great communication and great job all round."
Rating by: Erin | Rating posted: 11th Apr, 2012 | Contact: Lisa Townsend | Job date: Mar, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Erin•11th Apr, 2012•More details…
100%

"This company stripped our lino floors and repolished, it is the best job we have had done, the floors were fantastic when finnished. Have previously used another contractor whose job was not up to Quality Carpets standard. Also shampooed office carpets and did a terrific job."
Rating by: Dot | Rating posted: 28th Mar, 2012 | Contact: Philip Townsend | Job date: Jan, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Dot•28th Mar, 2012•More details…
100%

"I would recommend this Company to my friends and Colleagues. A service friendly and reliable. Will use them again."
Rating by: Ruth | Rating posted: 27th Mar, 2012 | Contact: Philip & Lisa Townsend | Job date: Mar, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Ruth•27th Mar, 2012•More details…
100%

"Did a superb job and would highly recommend both Phillip and Lisa..."
Rating by: Beecee | Rating posted: 27th Mar, 2012 | Contact: Lisa Townsend | Job date: Nov, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Beecee•27th Mar, 2012•More details…
95%

"Fantastic service, very timely and did a great job, i didn\'t think our carpet could get so clean! lovely people to deal with and very helpful, will be using them again for sure!"
Rating by: Alisdair | Rating posted: 27th Mar, 2012 | Contact: Lisa And Phil Townsend | Job date: Mar, 2012
Communication: 100% | Quality: 100% | Reliability: 90% | Value: 90%
Alisdair•27th Mar, 2012•More details…

Primary contact
Philip and Lisa

Phone number
0272327713

Phone number (alternative)
092353208

Website
www.carpetsandpests.co.nz

Availability
This week/ASAP

Physical address
112 Wymer Road,
Glenbrook ,
2681

Postal address
112 Wymer Road,
Glenbrook ,
2681

About us
This is a family business & was established in 1996. Philip & Lisa Townsend now run & work it, & as the name suggests 'quality' is our moto.

What we do
Spilt something, pet done a whoopsie,
moving or just giving your carpet, lounge suite, dinning room chairs a birthday ??

Maybe in your work place the office chairs have seen your lunch (& lets face it we all eat while working on the computer)!, or the vinyl floors are marked & the polish has pushed off, & what about the carpet ??

As a husband & wife team (& you will always reconize Philip as I'm pretty sure he is the only carpet cleaner with an artificial leg, (but that doesnt stop him doing a bloody good job)) we pride ourselves on taking your presious possessions & treating them with the respect they & you deserve.
We will discuss the procedures & always go the extra mile to do a really good job.

But basically we, vacumn (so you dont need to worry), treat any stains, shampoo & use a hot water extraction machine. This injects hot water into the surface & pulls out 90% of the water along with the dirt leaving it damp but 'not' wet.
Unfortantly there are some times a few stains that for love nor money will come out, & of course we cannot restore thread bare patches !!

The other string to our bow is our Pest Management, so if you have any creepy crawly little bug-gers we will safely exterminate them.
We use different products & will discuss the individual requirements best & most effective for you, your home & family.

Inside your home when spraying (& is most effective) we use a micro mist system. This means that we can apply an even mist over windows, mirrors & all interior surfaces without it staining or you being left with a residual mess to clean up.
Out Side, & this can apply to garden sheds, garages, stables, barns etc we use a heavier spray system which is more weather hardy.

We hold Approved Handlers Certs, are First Aid Trained & fully insured.

Please feel free to contact us as we are always happy to answer any questions, & can give you a free no obligation estimate over the phone or email, or maybe you perfer us to come & view & meet with you prior to any work.

L&P