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  • 0%
    "So upset and angry.
    I was sold a bmw at 29k for 13999$ I was blatantly lied to by arther for the sale, the car is not drivable and no longer works. They will not refund me because it wasnt within 3 months. Yet I have correspondence showing I did within 2 months and was not responded to by email as requested so everything recorded. I was emailed for arther I would be emailed back after he speaks with Graeme. Yet to date nothing. I went in personally to sort and was told by Graeme I have to do a trade in or sell for 10k and I took to long and I didnt have a crowbar to my neck to buy....

    I've tried calling and also tried emailing and no response. The car has only done 1000k since having it as it's broken down over 5 times

    Would not reccomend to anyone
    Rating by: Rhiannon   |  Rating posted: 14th May  |  Contact: Auther and Graeme  |  Job date: May, 2020
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Rhiannon 14th MayMore details…
  • 0%
    "Appalling customer service. The attitude from Aron around the nissan nv 200 I was looking to buy and potentially spending $12k was don't care. Nil flexabilty re any aspect of the sale and when I asked re delivery, and was willing to pay he wasn't prepared to put himself out except to point out the bus route!!! Stay away and go to croydon motors. Darren bent over backwards and i spent my money there.


    Rating by: Rachel  |  Rating posted: 7th Feb  |  Contact: Rachel Baikie   |  Job date: Feb, 2020
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Rachel7th FebMore details…
  • 45%
    "Poor service.
    Installed a Radio/GPS System. Software outdated, cannot be used for most of my trips. As a new resident from South Africa I will not easily refer this dealer to anybody.
    Rating by: Peter  |  Rating posted: 18th Jan, 2019  |  Contact: Steve  |  Job date: Jan, 2019
    Communication: 40%  |  Quality: 20%  |  Reliability: 70%  |  Value: 50%
    Peter18th Jan, 2019More details…
  • 23%
    "After an AA inspection, Graeme was unwilling to honour the promise of new tyres for the car I had put a deposit down on when the report showed he had indeed put used tyres on the vehicle. This was after not having the vehicle ready for inspection, with no WOF. He then refused to put new tyres on the car because he did not believe they were needed or that the sales rep should have made the offer. When I tried to explain this was the verbal agreement, I was cut off and told “don’t buy the car. I’m not selling it. I can unwind a contract whenever I want.” I found his behaviour arrogant, offensive and unprofessional. His manner of conduct as a business owner is shocking in its lack of integrity. Very stressful experience."
    Rating by: Carol  |  Rating posted: 24th Mar, 2018  |  Contact: Graeme who said he was the owner  |  Job date: Mar, 2018
    Communication: 20%  |  Quality: 10%  |  Reliability: 10%  |  Value: 50%
    Carol24th Mar, 2018More details…
  • 100%
    "I bought my vehicle from Wheels on Wairau last year and received great service afterwards with a few things I wasnt happy with. Took it back there yesterday for a WOF and very happy. "
    Rating by: Lydia  |  Rating posted: 11th Jun, 2014  |  Contact: Receptionist  |  Job date: Jun, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Lydia11th Jun, 2014More details…
  • 100%
    "I bought a car from WoW about 6 years ago and have been having my car serviced by the team ever since. I have always found them to be very good, very quick and have never had any issues with the work performed or charges for the work. "
    Rating by: James  |  Rating posted: 15th Nov, 2013  |  Contact: dont know  |  Job date: Jan, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    James15th Nov, 2013More details…
  • 0%
    "Terrible experience and I only went in for a WOF. Appalling service and a refusal to accept that VTNZ and a tyre service had said there was nothing wrong with my tyres!
    very poor communication adnt eh mechanic walked off while i was talking and said he was the warrant officer so what he says goes!
    Rating by: m  |  Rating posted: 19th Jul, 2013  |  Contact: m  |  Job date: Jul, 2013
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    m19th Jul, 2013More details…
  • 100%
    "Awesome team. I have been going to Wheels on Wairau now for a few years and their serviceing is not only great value for money but the team is efficient and friendly."
    Rating by: Martin  |  Rating posted: 22nd May, 2012  |  Contact: Phillip  |  Job date: Mar, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Martin22nd May, 2012More details…

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155 Wairau Rd, North Shore, Auckland

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