Zenith Kitchen Manufacturers Ltd / Kitchen Fittings & Design in Papatoetoe

The phone number denotes this outfit are currently trading as LIFESTYLE KITCHENS - DO NOT USE!!!

Our kitchen was ordered in October 2014 and it has been a hard slog getting anything done. IT IS STILL NOT COMPLETE (23/07/15) and we expect it would take years for them to complete the job.. but only if you make it your life's work to stay in communication.
And the communication… from them is terrible! Most of it is excuses (or lies) and scheduling is non-existent here (unless you call notifying you the day before, a 'plan')

Whenever Peter says "I've got that at the painters" or it's "in the warehouse" or "it'll be ready next week" etc... ask for their name and CALL THEM or visit the warehouse.. truly you will be impressed at the volume of BS from this outfit.

He made our kitchen with NO CUTLERY DRAWER!!! (It was in the plan).

Honestly.

What kitchen maker who's apparently been making kitchens and joinery for years... skips details like this.

It would be like a bathroom designer forgetting to leave space in the bathroom, for THE TOILET.

Other things that have lacked are;

1.the brand new dishwasher drawer doesn't fit,

2. the extractor fan unit was made not to fit our purchased extractor fan (we gave him the model), AND He installed it too low to the stove top (the plan shows the correct height),

3. there was no drawer under the oven AS PLANNED,

4. we were promised full installation by the end of november - come January we had only carcasses installed - meaning we had NO KITCHEN for months,

5. multiple cupboard doors were made the wrong size and door and end panels for made without the correct detailing as prescribed in the plan.

plus way more... but that would be boring for you.

This guy has been in to measure again and again and again. During work hours.

We've had to take so much unpaid time off work thanks to their DIS-organisation and often ... get this... NOBODY TURNS UP.

When they do, it's late. And IF they do, you better keep your eye on them. One time, after keeping me from getting to work on time - an employee arrived late at 8:30am and when I returned at 1pm - he had hinged two doors together (four screws in total)... yup. that was the extent of his four hours in my home up to that point. What had he done until then? Your guess is as good as mine. But if they promise that something will be done - you can bet that not even half of it will. (underline that last sentance.)

Trust me, if you speak with the CORRECT references, you'll hear plenty about manufacturing and installation issues with many (here I want to say ALL) customers.

make no mistake, use this company and prepare to go to WAR for what you paid for."