Jason initially quoted the job asking for a $200 deposit but I told him I wasn’t comfortable paying that amount as the job was only $350 in total. Agreed on $100 and Jason would be here on Monday 22nd January at 8am. When he didn’t show… at 8am & didn’t call, my husband called him at 8:30am after sitting around waiting for him. Jason said the deposit hadn’t cleared - a phone call to tell us this would have been courteous? He then went on to say he was at another job which led my husband to believe he had double booked himself. I txt him the next morning asking if the deposit had cleared & was he coming to do water blasting? Three hours later he txt to say he could do the job. I told him sorry as I hadn’t heard back from him, I had arranged for someone else to do the job and they were already at my house. Asked him to refund my deposit as he confirmed he had received the money. He then called me & became very argumentative. All I wanted was my house cleaned and all I got was my time wasted, an argument and $100 out of pocket! I asked Jason to refund the deposit and followed up with an email but as I said haven’t received the money back. Obviously Jason doesn’t have a conscious & all I can do is rate his service poorly and advise others not to use him. A very disappointing experience overall. I can however recommend Ronnie from North Shore Waterblasting Ltd who saved the day - turned up on time, awesome communication, did a fantastic job (washed our deck at no extra charge) and received the invoice that night. Process was easy & house looks great!After speaking with a couple of other water blasting companies, they don’t require a desposit to be paid prior to commencing the work unless the job is in the thousands. Beware of this & don’t be out of pocket like we are.
I was considering getting my house painted but now I’m happy with the way it looks waterblasted.
10/10 Quality, Workmanship & reasonable prices!
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