AA Auckland Carriers Ltd / Moving Companies in Henderson

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34 Henderson Valley Road,
Henderson,
0612

Ph: (09) 818-5664

Email this business

Website
aacarriers.co.nz

Primary contact
Jordan

Postal address
PO box 21821,
Henderson,
0650

  • 100%
    "great service from chaz at AA Auckland Carriers -went out of his way to help-very skillful and experieced carrier-much appreciated-.AA did a job for us ex Dunedin to Auckland and that was very well handled as well,tks so much"
    Rating by: warwick  |  Rating posted: 5 days, 1 hour and 37 minutes ago  |  Contact: warwick henderson  |  Job date: Nov, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5 days, 1 hour and 37 minutes agoMore details…
  • 50%
    "I'd used AA Carriers some years ago, and found them good, so was pleased when their price estimate came back as very reasonable. However, I was quite disappointed in my experience with them this time around. The two guys they sent were very young and inexperienced and, frankly, just a bit too rough and ready. A lot of our furniture got dented, scratched, or hit the wall leaving paint marks. I understand that dings
    sometimes happen when moving, but the guys were just a bit too carefree and so there were a lot more dings than I'd reasonably expected. They showed up a full half hour earlier than the booking time, which wasn't too much of an issue but did mean a mad scramble to get the items we'd been leaving till the last minute (e.g. fridge perishables) packed! The truck they sent was a huge one - far far bigger than we needed, and far bigger than I'd used previously for similar sized moves. I think they probably sent this truck because the two guys moving were inexperienced, so they didn't really pack anything vertically/stacked at all. As a consequence, though, the truck wasn't able to fit down the driveway, meaning that items had to be carried the last distance, and the job took longer than expected.
    "
    Rating by: Megan Brady-Clark  |  Rating posted: 15th Sep  |  Contact: Kendal Milham  |  Job date: Aug, 2017
    Communication: 70%  |  Quality: 40%  |  Reliability: 60%  |  Value: 30%
    15th SepMore details…
  • 80%
    "Nice team of guys very courteous to my parents and helpful. Worked late into the evening for us and very careful with all our goods including paintings. "
    Rating by: Anna  |  Rating posted: 24th Jun  |  Contact: Kendall  |  Job date: Jun, 2017
    Communication: 80%  |  Quality: 80%  |  Reliability: 80%  |  Value: 80%
    24th JunMore details…
  • 95%
    "Guys were quick, friendly and knowledgable - got stuck in and did the job really quickly. Turned up pretty late but I guess it's hard for these guys to know how long the previous job will take so happy to cut them some slack. "
    Rating by: Nick  |  Rating posted: 31st Mar  |  Contact: Unsure  |  Job date: Mar, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 80%  |  Value: 100%
    31st MarMore details…
  • 100%
    "Excellent service early for pick up fast efficient and very careful. Listened to what we needed moving fitted extra stuff in truck including large potted tree. Nothing was too much bother"
    Rating by: Pru  |  Rating posted: 16th Feb  |  Contact: Royden and Nick  |  Job date: Feb, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th FebMore details…
  • 100%
    "I just wanted to let you know that I was really impressed with the guys that moved my furniture on the weekend – they did an excellent job. Lu and Chaz were friendly, fast, efficient, careful, strong and polite and just got on with the job – despite some things being rather awkward and heavy to move.
    It couldn’t have gone any smoother – even though we had heavy rain at times and two locations to pick up gear from before going onto the final destination (all in completely different parts of Auckland). I would definitely recommend your services to others. I have to move again in another 6 months – which is a headache in itself - but knowing now it won’t be a drama is a load off my mind. Thanks again guys. I really appreciated your work. Job well done.
    "
    Rating by: Lynley  |  Rating posted: 17th Oct, 2016  |  Contact: Lutena and Chaz  |  Job date: Oct, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    17th Oct, 2016More details…
  • 65%
    "3 men and 1 truck very efficient and courteous, the truck was 6 hours late very poor management, caused untold stress for the household and I an sure the men moving gear well into the night."
    Rating by: Pris  |  Rating posted: 18th Aug, 2016  |  Contact: Pris  |  Job date: Aug, 2016
    Communication: 80%  |  Quality: 90%  |  Reliability: 0%  |  Value: 90%
    18th Aug, 2016More details…
  • 95%
    "A job well done, quick and courteous."
    Rating by: Phil  |  Rating posted: 1st Aug, 2016  |  Contact: Brogan  |  Job date: Jul, 2016
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    1st Aug, 2016More details…
  • 100%
    "super fast to organise aa carriers to move us, good pricing and helpful staff. moving was a breeze using them, would recommend to anyone"
    Rating by: kim  |  Rating posted: 19th Jul, 2016  |  Contact: kim taylor  |  Job date: Jul, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th Jul, 2016More details…
  • 3%
    "Simply the worst ever; what they didn't damage they lost. Would rather Cowboys did the job. Unhappy would be an huge understatement It is clear the emploies do not care for other peoples personal belongings or to follow up on the botched job in any professional manner."
    Rating by: simon  |  Rating posted: 13th Jul, 2016  |  Contact: AA Carriers  |  Job date: Jul, 2016
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 10%
    13th Jul, 2016More details…
  • 90%
    "The young man who made the delivery in Christchurch went above and beyond!"
    Rating by: Wendy Jackson  |  Rating posted: 10th Jun, 2016  |  Contact: Christchurch delivery person  |  Job date: Jun, 2016
    Communication: 80%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    10th Jun, 2016More details…
  • 100%
    "A small job but quickly and professionally carried out by two friendly polite young men. Certainly recommend them"
    Rating by: Sandra  |  Rating posted: 19th Apr, 2016  |  Contact: AA Carriers  |  Job date: Apr, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th Apr, 2016More details…
  • 100%
    "Two very polite and hard working men arrived to move us, I could not ask for a better service, nothing was a problem, I highly recommend AA Carriers"
    Rating by: Alan  |  Rating posted: 13th Apr, 2016  |  Contact: Jaime  |  Job date: Apr, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    13th Apr, 2016More details…
  • 95%
    "Awesome service! The guys were punctual and once there quickly cracked into it. We really appreciate how professional they were and it's great to have help like that
    in a stressful time.
    "
    Rating by: Jane  |  Rating posted: 29th Mar, 2016  |  Contact: Rob and T  |  Job date: Mar, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    29th Mar, 2016More details…
  • 100%
    "last december i was stuck in hospital only 6 and a half months pregnant with complications i had ordered a mattress to be delivered but i had locked the gate to our house so made it impossible for he delivery vechile to get down after ringing and great communication on there behalf i offered another address for it to be dropped of to, however this amazing delivery man darryl cared my mattress over the fence down a windy drive way up a number of stairs and left it safely at my front door! i have only just got out of hospital and had the chance to sleep on my new mattress! awesome delivery highly recommend! thank you"
    Rating by: Sarah  |  Rating posted: 26th Feb, 2016  |  Contact: Darryl  |  Job date: Dec, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    26th Feb, 2016More details…
  • 100%
    "The guys were all great, quick but careful, nothing was an issue for them."
    Rating by: Liz  |  Rating posted: 28th Jan, 2016  |  Contact: Scott, JJ, Tawhai  |  Job date: Jan, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    28th Jan, 2016More details…
  • 100%
    "Really recommend AA Carriers to anyone looking for goods moved in an efficent and friendly manner. "
    Rating by: Opal  |  Rating posted: 21st Jan, 2016  |  Contact: AA Carriers  |  Job date: Jan, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Jan, 2016More details…
  • 100%
    "Nothing was too much trouble for the boys during our recent move - everything from crystal to the granite table was treated with great care, hence no casualties. The team worked tirelessly for 11 hours - were most polite, happy and professional in every way - they listened to our requests and carried them out as required. They are great ambassadors for this company."
    Rating by: Jennifer  |  Rating posted: 24th Nov, 2015  |  Contact: AA CAuckland Carriers  |  Job date: Nov, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    24th Nov, 2015More details…
  • 100%
    "I got AA Carriers to move me up north from Auckland. The boys were helpful, friendly and made the day very stress free and easy. they took great care of our things, and even after the whole day taking around 8-10 hours, kept positive and kept working hard throughout the day. The office staff was very helpful and friendly and was more than happy to answer all my questions and talk through things like insurance so I understood properly. Highly recommend AA Carriers to anyone wanting a stress and hassle free move"
    Rating by: Debbie  |  Rating posted: 16th Nov, 2015  |  Contact: Larissa  |  Job date: Sep, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th Nov, 2015More details…
  • 100%
    "Rob and his team Dan and Daz moved us on Saturday.
    It was a huge job.
    The guys were great, very professional, helpful, good spirited, the truck was really tidy, they looked really tidy in branded shirts, and all up we were very impressed and very grateful.
    They were great and a did a very good job.
    "
    Rating by: Susan  |  Rating posted: 28th Oct, 2015  |  Contact: Rob  |  Job date: Oct, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    28th Oct, 2015More details…
  • 93%
    "This is the second move that has been done for, that has been stress less by the crew on both occasions.
    I would highly recommend this company to anyone interested. Thankyou all once again.
    "
    Rating by: Lesley  |  Rating posted: 24th Oct, 2015  |  Contact: Mikoin Truck 339  |  Job date: Oct, 2015
    Communication: 80%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    24th Oct, 2015More details…
  • 100%
    "Very efficient and careful crew a credit to AA carriers"
    Rating by: Jason  |  Rating posted: 14th Oct, 2015  |  Contact: Daz and Chad  |  Job date: Oct, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    14th Oct, 2015More details…
  • 95%
    "Worked with speed and care. Polite and respectful. My husband (unaware that he had) dropped some cash and they found it and returned to us immediately. Recommend"
    Rating by: Bronwyn  |  Rating posted: 10th Oct, 2015  |  Contact: Hanna, Truck 392  |  Job date: Oct, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    10th Oct, 2015More details…
  • 95%
    "I was really impressed by their great attitude and sense of humour. It was
    obvious they had a long day, but they did their job professionally and with
    a smile.

    I wanted to make sure that Rob and Dan were acknowledged because it's the people
    that build the reputation of a company, particularly in a service oriented
    industry such as AA Carriers. "

    Rating by: Jehan  |  Rating posted: 28th Sep, 2015  |  Contact: Rob and Dan  |  Job date: Aug, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%
    28th Sep, 2015More details…
  • 5%
    "Arrived 2 hours late. Careless with my possessions. Difficult to deal with. Cannot go into detail due to reaction from this company. "
    Rating by: Lesley  |  Rating posted: 15th Sep, 2015  |  Contact: Brogan  |  Job date: Sep, 2015
    Communication: 0%  |  Quality: 20%  |  Reliability: 0%  |  Value: 0%
    15th Sep, 2015More details…
  • 100%
    "The guys we had (Rob, Dan and Daz) were fantastic throughout, very careful, diligent and thorough. We could not have wished for a better team to help us move. It was an extremely long day with such a big house to move, but they did it in a very professional manner.
    "
    Rating by: Bob  |  Rating posted: 9th Aug, 2015  |  Contact: Rob, Dan and Daz  |  Job date: Jun, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    9th Aug, 2015More details…
  • 100%
    "Couldn't fault the service we received from AA Carriers during our recent house move. The three staff supplied for the job were friendly, patient, efficient and enthusiastic, the job was done very quickly and a lot of care was taken so no damage. This resulted in a very stress free and low cost house move. Had used AA Carriers also ten years prior to this and four years before that, also no complaints and very satisfied with the service, would recommend without hesitation. "
    Rating by: Tracey  |  Rating posted: 30th Jul, 2015  |  Contact: AA Carriers, contact person Brogan (job no 109378)  |  Job date: Jul, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    30th Jul, 2015More details…
  • 100%
    "Our sincere thanks to your cheerful moving team that we met with on Saturday when we moved from Auckland to Ngatea.

    They were a wonderful happy friendly efficient team that carried out our move so well. They certainly gave the impression that they all enjoyed what they do.
    So a very BIG THANK YOU to them all.

    They were all so very courteous right through and asked where everyhing was to go which was a great help when all was finished and we were left to sort out. .

    "

    Rating by: Brian and Natalie  |  Rating posted: 5th May, 2015  |  Contact: Brogam Milham  |  Job date: May, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    5th May, 2015More details…
  • 100%
    "We had a great experience, we had 3 guys who did an excellent move. They looked after us and our household of boxes, wrapped our larger items in blankets and moved our 150 kg dining room table without complaining ;D We moved damage free and were very happy with their service.

    We did however have not such a good experience with Platinum Deliveries, they thought we booked them to move us, and they called us the night before to tell us they had subcontracted our move to a random company Suburban Metro Relocations. When I called Suburban Metro Relocations to tell them were booked with another company they tried to scare us out of using AA - told us lots of bad things about them and put the sh1ts up us the night before we moved our whole home contents - very unethical way to get business! Be aware of them both."

    Rating by: Natasya  |  Rating posted: 29th Mar, 2015  |  Contact: Jamie Allingham  |  Job date: Mar, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    29th Mar, 2015More details…
  • 100%
    "Yesterday I used AA Carriers to move from Remuera to Silverdale.

    I could not have asked for a better move!
    The two gentleman from AA Carriers were so incredibly helpful and friendly. Nothing was a bother for them and they moved all my things carefully and quickly with a smile on their face.
    I will definitely be calling AA Carriers for my next move!
    "

    Rating by: steph  |  Rating posted: 17th Mar, 2015  |  Contact: Brogan   |  Job date: Mar, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    17th Mar, 2015More details…
  • 100%
    "On Thursday the 26th February 2015 I used AA Carriers to move the contents of my house, from 2 Claret Place to 226 Forest Hill Road. unfortunately I cannot recall he names of the two guys who did the move I hope you can look them up. They were efficient, friendly, organised and I was so impressed with the care they took with our belongings. These two are a massive asset to your company and represent your brand well. A+++
    So impressed, I have been telling everybody.
    "
    Rating by: Tammy  |  Rating posted: 3rd Mar, 2015  |  Contact: Larissa Gunton  |  Job date: Feb, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    3rd Mar, 2015More details…
  • 88%
    "Just sending to say how happy I was with your boys and your firm when you shifted my home a fortnight ago.
    First there was a leaflet in my letter box and when a friend told me to Google for movers up came your name there too but what made me select your firm was the recommendation of The Mad Butcher. I feel he is to be trusted and I was not disappointed. We arranged between 10.0am and 12.0. Your firm rang me at 9.45am to tell me the boys would be there in about half an hour. Very good communication. And the boys did a superb job, making the day so very much easier. Thank you Larissa and AA Carriers. P.S. Could not comment on price because did not go for any other quotes.
    "
    Rating by: Nicky  |  Rating posted: 3rd Mar, 2015  |  Contact: Larissa Gunson  |  Job date: Feb, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 50%
    3rd Mar, 2015More details…
  • 90%
    "Very happy with the service! The guys were fast, polite and careful with all our furniture.

    Made the frustrating job of moving into a smooth, easy task.

    Would definitely use again and recommend. "

    Rating by: Christy  |  Rating posted: 4th Feb, 2015  |  Contact: Christy  |  Job date: Jan, 2015
    Communication: 80%  |  Quality: 100%  |  Reliability: 80%  |  Value: 100%
    4th Feb, 2015More details…
  • 100%
    "Excellent alround service received"
    Rating by: Peter  |  Rating posted: 4th Feb, 2015  |  Contact: Brogan  |  Job date: Jan, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    4th Feb, 2015More details…
  • 100%
    "I enlisted the services of AA Auckland Carriers to help move my parents lifetime worth of belongings from a home on the hill to a new place on the flats of Christchurch.

    The guys did a faultless job on a super hot day, and their laughter and banter lifted every ones spirits.

    AA Carriers were recommended to us and we will certainly recommended to others.

    Huge thanks,"

    Rating by: Phil  |  Rating posted: 27th Jan, 2015  |  Contact: Brogan Milham  |  Job date: Jan, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    27th Jan, 2015More details…
  • 25%
    "These guys were pleasant but damaged our walls, ceiling and furniture. Careless. Never again."
    Rating by: Michele   |  Rating posted: 14th Nov, 2014  |  Contact: Can't remember   |  Job date: Nov, 2013
    Communication: 50%  |  Quality: 0%  |  Reliability: 50%  |  Value: 0%
    14th Nov, 2014More details…
  • 0%
    "Beware! Truck was an hour late, no contact until we called to make sure they were coming. charged more for the call out fee using excuse of traffic. We paid insurance with them. Heaps of damage to our furniture which we have had to throw out its that bad. We witnessed the guys dragging our items and throwing around items without care. When reporting the damage we have found to be ignored and also actually laughed at with the person at the company saying "It's not my problem" and hanging up. We haven't been given a copy of anything on the day and has taken almost three months to finally get a receipt so that we can take this to the disputes tribunal. BEWARE !!!!!"
    Rating by: Sandra  |  Rating posted: 13th Oct, 2014  |  Contact: AA Carriers Contact Jamie Allingham  |  Job date: Jul, 2014
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    13th Oct, 2014More details…
  • 100%
    "Rob and Sean did an excellent job, they were quiet, professional, careful, fast and strong: everything you'd want in a moving team!
    Do make sure you get the right company, I'm told some of the bad ratings on here are from the copycat outfit: I really couldn't fault the job that Auckland Carriers did for me.
    "
    Rating by: Louise  |  Rating posted: 24th Oct, 2013  |  Contact: Brogan Milham  |  Job date: Oct, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    24th Oct, 2013More details…
  • 100%
    "At short notice we were squeezed in but were warned and kept upate with thier ETA. After starting thier day early these three men didn\'t finish our job until going on 8.30pm on Sat night. What cheerful pleasant and obliging men they were with nothing a bother and taking great care even at the end of their day. They made what was a stressful time the best we could expect.
    THANK YOU
    "
    Rating by: Christine  |  Rating posted: 11th Nov, 2012  |  Contact: Not Sure But Three Men  |  Job date: Oct, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    11th Nov, 2012More details…
  • 8%
    "these guys SUCK big time. it took them 6 bloody hours to move a 2 bedroom apartment. just because they charge hourly they too so long.
    NEVER use them again.
    they are rude, don\'t know what they\'re doing and don\'t treat the clients right. all they want is your money.
    had a really bad experience in our move and will never use them again
    "
    Rating by: Marjan  |  Rating posted: 8th Nov, 2012  |  Contact: Tony  |  Job date: Oct, 2012
    Communication: 0%  |  Quality: 10%  |  Reliability: 20%  |  Value: 0%
    8th Nov, 2012More details…
  • 98%
    "They did a great job moving our 5 bedroom household across Auckland, and despite poor access at the destination they were efficient and cheerful as they carried everything up the driveway. Nothing got broken, they arrived exactly when they said they would and the final price was about what we had expected. We would definitely recommend them to others."
    Rating by: Ben  |  Rating posted: 26th Aug, 2012  |  Contact: DAve  |  Job date: Aug, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    26th Aug, 2012More details…
  • 95%
    "We had no problem with AA Carriers. They did turn up an hour late, but only paid for the time they were with us. Communication from the office was good - they let us know they were running behind. The three \'lads\' couldn\'t have been more helpful and friendly. Our driveway is difficult which they negotiated extremely well. The wouldn\'t let us handle anything, nothing was too much effort for them. Best money spent on our move. Would recommend."
    Rating by: Dee  |  Rating posted: 21st Jun, 2012  |  Contact: Jason (Driver)  |  Job date: Jun, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%
    21st Jun, 2012More details…
  • 100%
    "We used Richard and his team from AA Auckland Carriers for our move on Friday. They were amazing and I can’t recommend them highly enough. They arrived on time, were polite and extremely professional throughout the move. Nothing was a problem for them. They were careful with our furniture and took extra care with fragile items. We had a huge house lot and they were able to stack and move it all in one go which is something other moving companies said they were unable to do. The guys were patient and never lost their good humour or impeccable manners even when they were left sitting round while we waited for settlement to happen. All our furniture arrived in perfect condition and both houses were left without a scratch on them. We have moved a number of times with different moving companies and AA Auckland Carriers were by far the best company we have ever used. I have read the feedback on here and all I can say to the negative feedback is that you can’t have been dealing with Richard and his team. If you want a professional, respectful and efficient mover I would definitely deal with Richard."
    Rating by: Barbara  |  Rating posted: 13th Aug, 2011  |  Contact: Richard  |  Job date: Aug, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    13th Aug, 2011More details…
  • 10%
    "We have just used AA Carriers, having move many times before, I had borrowed boxes with their contact details so decided that being such a large company, how could I possibly go wrong !

    Well, the move was the most stressful and unpleasant I have ever had to endure.
    The truck arrived an hour late, claiming one of the guys had slept in - I actually applauded their honesty.
    They then arrived, and we felt that we were a real inconvenience to their day !!! Is this not their job
    They treated our furniture so badly, knocking into walls and doors continuously, and treated me with utter contempt and disdain when I asked them to please be careful. They used intimdtation and the entire process was absolutely awful. When asked to pay at the end - I didn\'t agree with the amount - apart from an additional half an hour added to the time, which I just left, they had added insurance onto the amount which I hadn\'t agreed. They were so unpleasant and told me to call their supervisor at the depot which I did. The conversation with him didn\'t go much better, and he put me on \"hold\" while talking to the guys in the truck on the radio - which I could hear, and which was downright rude and disrespectful. All the while my partner was having abuse hurled at him by the driver of the truck, who was calling him all sorts of names and acting very aggresively. I asked to speak to a manager, to whom I was transferred, who hardly bothered to listen to the story he was so busy defending the driver and refusing to believe that there was anyway that they might have mis-comunicated the details of the form to us about the insurance and what was required at the outset of the move (Should this not be discussed at time of quoting when one is not so stressed on moving day !) The insurance amount was reluctantly removed, but the service that I paid for was hardly service. I will never use this company again, in case there was any doubt, and I will be getting this experience voiced everwhere I can to try and ensure that other unsuspecting people do not have to endure the horriffic experience we had to. I have contacted them asked for regional manager contact details to write a letter to, and have been given the same details of the person with whom I dealt on Saturday !! Not a good start !Price that was initially quoted and the price that was charged is not the same. There were a few hidden fees that was conveniently left out. Service is good but im not very satisfied with the work ethics. I will not recommend them."

    Rating by: Rob  |  Rating posted: 9th Nov, 2010  |  Contact: Tony  |  Job date: Oct, 2010
    Communication: 10%  |  Quality: 10%  |  Reliability: 10%  |  Value: 10%
    9th Nov, 2010More details…
  • 38%
    "Movers arrived 2 hours late, but I was kept up to date by the depot. Main issue is with the care taken with our belongings. Our near new fridge ended up heavily scratched and missisng a wheel. Items were dragged or lifted by one person when two were needed to keep it under control.

    I wouldn't use this company again."

    Rating by: Hayden  |  Rating posted: 13th Dec, 2009  |  Contact: Tim  |  Job date: Dec, 2009
    Communication: 70%  |  Quality: 10%  |  Reliability: 20%  |  Value: 50%
    13th Dec, 2009More details…
  • 83%
    "Seven months after our move with this crowd, I discovered last weekend that two travel wallets have disappeared, containing two of our passports, as well as music DVDs, and who knows what else! I had to apply for an urgent replacement passport yesterday at a cost of $300 because we're departing for overseas next week and therefore require it urgently, after having reported it stolen to the Police, so I am really angry to say the least. These items were obviously stolen and I will be making an official complaint to the company."
    Rating by: Cynthia  |  Rating posted: 13th Jul, 2009  |  Contact: Telephonist  |  Job date: Dec, 2008
    Communication: 90%  |  Quality: 90%  |  Reliability: 80%  |  Value: 70%
    13th Jul, 2009More details…
  • 28%
    "they arrived late, they had told me the wrong price by $150.00 and then demanded payment - i am actually looking at taking legal action. but the guys that did the job were great."
    Rating by: Mandee  |  Rating posted: 3rd Mar, 2009  |  Contact: Jan/Karen  |  Job date: Feb, 2009
    Communication: 10%  |  Quality: 80%  |  Reliability: 20%  |  Value: 0%
    3rd Mar, 2009More details…
  • 100%
    "They have moved my house and seprately our business in the last few months and both jobs the guys were super friendly, extremely efficient and didn't damage anything. Can't recommend them enough. "
    Rating by: Alisha  |  Rating posted: 14th Dec, 2008  |  Contact: Andrew  |  Job date: Aug, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    14th Dec, 2008More details…
  • 60%
    "I booked in for a moving job for Thursday 1-Nov.

    They initially promised to arrive between 12noon -2pm, 2pm came and went ? no updates, no phone calls. I and my partner had to call them every now and then just to ask for an update ? very frustrating. Every time we call we were promised that we will be there 'soon'.

    If they couldn?t make it on time because they simply got 'tied up' with another job, they shouldn?t have made empty promises in the first place!

    Moving one bedroom worth of stuffs is not too much to ask for! In fact we waited 5 hours to get them to move medium-sized boxes, 1 stand fan and 2 suitcases! They eventually arrived at 5pm, and that?s about 5 hours wait on our part because we have been waiting since 12noon! At $80/hr+30mins surcharge, this is not exactly the cost-effective option as I know other companies (i.e. Tiger) do not impose a 30min surcharge. Bad experiences aside, the movers were pretty apologetic and once the two strong men arrived they went to work straight away. Although I must say I?m pretty impressed with their professionalism and the fact that they?re able to move my things 8 floors up to my new apartment on Queen St itself, all this during the evening peak hour traffic. If I ever want to hire a mover again, I might have second thoughts about AA Auckland Carriers. John"

    Rating by: John  |  Rating posted: 1st Nov, 2007  |  Contact: Craig  |  Job date: Nov, 2007
    Communication: 50%  |  Quality: 100%  |  Reliability: 20%  |  Value: 70%
    1st Nov, 2007More details…
  • 94%
    (no comment)
    Rating by: Pene  |  Rating posted: 18th Feb, 2007  |  Contact: Nigel  |  Job date: Dec, 2006
    Communication: 75%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    18th Feb, 2007More details…
  • 100%
    "Very good service. The guys worked very quickly and moved some difficult pieces with ease. Very efficient and good value for money. I would definitely use them again and recommend to others."
    Rating by: Susie  |  Rating posted: 9th Feb, 2007  |  Contact: Not Sure  |  Job date: Dec, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    9th Feb, 2007More details…
  • 88%
    "We moved house over Easter and used AA Auckland Carriers - they did a great job - it was a big move. They worked efficiently and got the job done in good time. We'd certainly use them again - it was a pleasant experience."
    Rating by: Rene  |  Rating posted: 23rd Aug, 2006  |  Contact: Tamara   |  Job date: Apr, 2006
    Communication: 75%  |  Quality: 100%  |  Reliability: 75%  |  Value: 100%
    23rd Aug, 2006More details…

Unauthenticated ratings (1)

  • 45%
    "They arrived 1.5 hours late. "
    Rating by: Rebecca  |  Rating posted: 10th Jan, 2010  |  Contact: AA Auckland Carriers  |  Job date: Jan, 2010
    Communication: 10%  |  Quality: 90%  |  Reliability: 10%  |  Value: 70%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Rebecca, 10th Jan, 2010More details…

Primary contact
Jordan

Phone number
(09) 818-5664

Fax
(09) 818-5553

Website
www.aacarriers.co.nz

Availability
This week/ASAP

Physical address
34 Henderson Valley Road,
Henderson,
0612

Postal address
PO box 21821,
Henderson,
0650

About us
We are the largest Auckland based removal company and have been helping New Zealanders move for over 30 years.

We move 150-200 households every week and also do many commercial jobs including office relocation. We have 1000’s of happy customers who happily recommend our services.

What we do
AA Auckland Carriers are a one stop solution for your removal with services including – moving, packing, cleaning, transit insurance, removal, storage and unpacking. AA Auckland Carriers offer many solutions to suite your budget and can provide specific services to suite your requirements.

Choose from either a competitive hourly rate or we can organise a visit from one of our friendly company representatives to provide a fixed quote. We have trucks based all over Auckland Central, North, East and South

Categories we service
Storage Service, Rubbish / Junk Removal, Packaging Services, Packaging, Moving Companies, Home packing service, Cleaning Services

Areas we service
Waitakere City and Suburbs, Waiheke and Gt Barrier Islands, Rodney Area, Papakura Area, North Shore City and Suburbs, Manukau City and Suburbs, Franklin Area, Auckland Region, Auckland City and Suburbs, Auckland Central

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