• 100%
    "A very difficult stain was removed by Simon and a thorough and professional carpet clean was carried out. I’m extremely pleased with the outcome."
    Rating by: Judy  |  Rating posted: 1 day, 8 hours and 50 minutes ago  |  Contact: Simon  |  Job date: Dec, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    1 day, 8 hours and 50 minutes agoMore details…
  • 100%
    "Amazing work, carpet fully cleaned. We thought we would have to replace the carpets due to the level of damage however they came out as new post cleaning!
    Simon was fantastic and professional and thorough.
    Highly recommend.
    "
    Rating by: Summer  |  Rating posted: 4 days, 6 hours and 3 minutes ago  |  Contact: Simon  |  Job date: Dec, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    4 days, 6 hours and 3 minutes agoMore details…
  • 100%
    "Have for years found AA Carpet Cleaning to be totally reliable and always do a good job. Good to see Simon arrive again today prepared to tackle challenges created by old dog and old carpet! Would definitely recommend him andAA Carpet Cleaning"
    Rating by: Margie  |  Rating posted: 4 days, 8 hours and 49 minutes ago  |  Contact: Simon  |  Job date: Dec, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    4 days, 8 hours and 49 minutes agoMore details…
  • 100%
    "On time, friendly & helpful. Great result"
    Rating by: Treena  |  Rating posted: 8th Dec  |  Contact: Simon  |  Job date: Dec, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th DecMore details…
  • 100%
    "Simon has cleaned our carpets, Dining chair upholstery,and 2 Salon chairs for us this morning.
    He has done an excellent and professional job for us and was very pleasant & polite.
    We will have no hesitation in recommending his service.
    Our apartment looks as "good as new" again.
    Thank you Simon.
    Anne & Charles
    Glendowie.
    "
    Rating by: charles & Anne  |  Rating posted: 24th Nov  |  Contact: simon  |  Job date: Nov, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    24th NovMore details…
  • 100%
    "Multiple poo stains successfully removed. Very happy with the service. Didn't think they would be removed and Simon came along and removed them in 45mins. Great job. Number 1+

    Absolute legend"

    Rating by: Shebib   |  Rating posted: 22nd Nov  |  Contact: Simon  |  Job date: Nov, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    22nd NovMore details…
  • 100%
    "Dave arrived on time, which was important as I had to get to work. He was very efficient in advising what was needed to achieve the result required. Payment was made and I left him to it.
    Arrived home after work to find the carpets looking fresh and clean ready for the landlords inspection. Majority of the stains and marks were gone and he had even put protective covers under the legs of furniture.
    Great job Dave, will use you again!
    "
    Rating by: Kayleen  |  Rating posted: 7th Nov  |  Contact: Dave  |  Job date: Nov, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    7th NovMore details…
  • 100%
    "We had some 2nd hand carpet laid and wanted to get it cleaned before moving furniture back in. Rang in the late afternoon and luckily Simon was able to fit the job in the next morning. He arrived on time and his sunny disposition matched the weather. He made sure I was aware of the other services offered but was not pushy and promptly just did the job he was called in for. He was efficient, tidy and did a beautiful job on the carpet. It looks like new. Will use Simon again. Highly recommended."
    Rating by: Janet  |  Rating posted: 2nd Nov  |  Contact: Simon Smith  |  Job date: Nov, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd NovMore details…
  • 100%
    "Just a quick reference to credit AA carpet cleaning on another outstanding job
    Simon popped in again to successfully clean an enormous stain in record time and even cleaned my lounge and a couple of soiled areas on curtains/couch and stairs - FREE
    Very happy with the service hence the continued use of the company
    Great rates
    Great service
    End result, happy customer
    Highly reccomend
    "
    Rating by: Jessica  |  Rating posted: 1st Nov  |  Contact: Simon  |  Job date: Nov, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    1st NovMore details…
  • 100%
    "Simon of AA Carpet Cleaning is definitely no cowboy. Simon did a superb job of cleaning my carpets. He gave great advice and efficient service. Effortless from start to finish. No stains left in the carpet. They're almost too good to walk on! I'll be recommending Simon and AA Carpet Cleaning to all my friends.
    "
    Rating by: Hilary  |  Rating posted: 30th Oct  |  Contact: Simon  |  Job date: Oct, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    30th OctMore details…
  • 100%
    "Amazing job done by Simon for our new home. Friendly and very helpful in terms of giving us advices what to do with our carpet and how to maintain them. Well quoted and price for the amazing service. "
    Rating by: Nathalie  |  Rating posted: 20th Oct  |  Contact: Simon Smith  |  Job date: Oct, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th OctMore details…
  • 100%
    "I had an old pipe "divorce" itself from it's 'better half,' at the Installation of a new Washing Machine. 3 Washing Loads later, I got a call from my Neighbour, to say her bathroom was flooded, and water was pouring through her Light Fittings. I was horrified, as I knew this particular neighbour had just recently painted & completely refurbished her Apartment. As soon as I called AA Carpet Cleaners, they came immediately. Matthew & Simon have both done a fantastic job, restoring our Carpets.

    They were totally prompt, highly efficient, very caring & respectful. They went over & beyond the call of duty. I would totally recommend them to everyone who needs their Carpets cleaned , and especially if they have a flood, as I did.
    "
    Rating by: Barbie  |  Rating posted: 20th Oct  |  Contact: Matthew and Simon  |  Job date: Oct, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    20th OctMore details…
  • 100%
    "On time, friendly, enthusiastic and did a great job. Thanks "
    Rating by: Rhett  |  Rating posted: 16th Oct  |  Contact: Simon .  |  Job date: Oct, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    16th OctMore details…
  • 100%
    "Matt smashed this job out of the park! We were about to spend $4K on new carpet. Sent a few photos to Matt and he said he'd try his best. We swiftly had a booking plus reminders. The repair was very professional and the clean brought the carpet back like new - this is after having 3 kids plus tenants on it. We'll be using him for the new place and have already recommended him to friends and family. Whole job was less than 10% of the carpet quotes. Thanks Matt!"
    Rating by: Samuel  |  Rating posted: 8th Oct  |  Contact: Matt  |  Job date: Oct, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th OctMore details…
  • 100%
    "Simon was awesome! Friendly and efficient, did an excellent job - prewash, shampoo and stain remover, the carpets are looking amazing! ...and we got a call the day before to remind us they were coming, great! Thank you!"
    Rating by: Ra-ina  |  Rating posted: 6th Oct  |  Contact: Simon  |  Job date: Oct, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th OctMore details…
  • 100%
    "This is the second time we have used aa cleaners. Simon provides an excellent service and went the extra mile to help remove some particularly difficult tea stains. He also helped give my car a jump start. Absolute legend.
    Highly recommended.
    "
    Rating by: Paul  |  Rating posted: 2nd Oct  |  Contact: Simon  |  Job date: Oct, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    2nd OctMore details…
  • 98%
    "Simon did a wonderful job and managed to get rid of some bad stains. Have used this company for years and always been happy with their work."
    Rating by: Eve  |  Rating posted: 15th Sep  |  Contact: Simon smith  |  Job date: Sep, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    15th SepMore details…
  • 98%
    "Wonderful work Simon."
    Rating by: Anne  |  Rating posted: 6th Aug  |  Contact: Simon Smith  |  Job date: Aug, 2018
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 100%
    6th AugMore details…
  • 100%
    "I would highly recommend AA Carperts! James did a magnificent job on the carpets despite having some nasty stains from a household of teenagers. James got here on time and after informing me of the costs and procedures to clean carperts..Our water pump decided to cease. ( we live rural). James, with a smile packed up his things and said he would come back later when I got the pump sorted. Throughout the entire day he kept in touch to see how things were going water wise and came back late that afternoon to do the job, finishing into the evening. I was impressed with how he carefully he moved the furniture. Very charming young man who is obviously passionate about his job and his clients. I will definitely be calling on them again, thanks Matt too for fitting me in on such short notice! Feels so wonderful to have my carpet looking and smelling so fresh."
    Rating by: Nat  |  Rating posted: 8th May  |  Contact: Nathalie Battour  |  Job date: May, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    8th MayMore details…
  • 100%
    "Very good service. Highly recommended"
    Rating by: Mark  |  Rating posted: 23rd Apr  |  Contact: Simon  |  Job date: Apr, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    23rd AprMore details…
  • 0%
    "Shocking is all i can say, i got told a big sales pitch over the phone because when they finally turned up to do the job everything cost extra, it took the guy 40 minutes to clean my 4 bedroom house and cost a fortune, he did not move any furniture like he said he would, i think he even missed a room, and most of the stains were still there even tho i paid the extra... and when i called up to complain "it was my fault" i didn't pay enough extras and was not clear what i wanted.

    What a joke of a company rip off
    "
    Rating by: Graham  |  Rating posted: 22nd Mar, 2017  |  Contact: Graham Liddle  |  Job date: Jan, 2017
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    22nd Mar, 2017More details…
  • 80%
    "An excellent carpet clean by a guy who knows what he is doing. All very straight forward and he had a new cleaning machine, a new van and the carpets look great. I wouldn't hesitate to use them again."
    Rating by: Penny  |  Rating posted: 26th May, 2015  |  Contact: Simon Smith  |  Job date: May, 2015
    Communication: 100%  |  Quality: 90%  |  Reliability: 50%  |  Value: 80%
    26th May, 2015More details…
  • 3%
    "These guys are Cowboys. Worse service I've ever experienced in my life. Was mucked around for the first two days with no show. Took time off work for no reason. First thing manager Matthew says is that they don't make much money out of servicing 2 bedroom apartments. Why advertised then?? Stick to commercial properties. They need to brush up on some customer service skills if this business wants to do well. On the third day, they finally sent Simon to do the job. You can tell, he wasn't very interested in what he was doing. My husband helped him unload his gear and bring it in with no thanks from him considering we're paying for the service. Took him 20 mins to do the job. Claims he tried to remove the stain but you can tell he did a half ended job. Claimed he was there for 1 1/2 hours. Well possibly, considering he had a ciggie first and then proceeded to take a dump in our apartment. Wish we stayed and supervised. Rang the manager to complain but all he did was give excuses and an unsincere apology. What they need to understand is whether the job is big or small, they should always provide great service and a job well done. Our friend who is a building manager for apartment buildings in the city wanted our feedback and would've sign them up. Fat chance of that happening!!

    If you want disappointment and the run around, give these guys a call!
    "
    Rating by: Tania  |  Rating posted: 6th Feb, 2015  |  Contact: Simon  |  Job date: Feb, 2015
    Communication: 0%  |  Quality: 10%  |  Reliability: 0%  |  Value: 0%
    6th Feb, 2015More details…
  • 23%
    "over priced sales company to put it blunt, and the job was not done well.

    on the phone when i rang around it sounded great, but thats not the case when they turn up."

    Rating by: Dave  |  Rating posted: 15th Nov, 2014  |  Contact: mathew  |  Job date: Nov, 2014
    Communication: 70%  |  Quality: 0%  |  Reliability: 20%  |  Value: 0%
    15th Nov, 2014More details…
  • 15%
    "Hard selling company, you get a price on the phone but everything cost extra when they arrive, they tried to keep changing the job time as well, he did a rushed job I thought as I did not pay the extra for pre spray of the carpet, (every other company I have used this is free)
    I wont be falling for the "we have a special this month" pitch on the phone when im calling around again next time hahaha
    "
    Rating by: hayden  |  Rating posted: 4th Nov, 2014  |  Contact: mathew  |  Job date: Nov, 2014
    Communication: 20%  |  Quality: 20%  |  Reliability: 10%  |  Value: 10%
    4th Nov, 2014More details…
  • 93%
    "James phoned to say he was running ahead of time, he was very clear and polite on the phone. James clearly explained the procedure and how the price worked out, he got stuck into moving furniture around to make it easier for himself and moved items back when he was done. I was very impressed with his work and stain removal. Would definitely use him again and would recommend him to others. Many thanks james"
    Rating by: Stephanie  |  Rating posted: 20th Apr, 2010  |  Contact: James  |  Job date: Apr, 2010
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    20th Apr, 2010More details…
  • 93%
    "Not only was James early and well prepared he was very friendly and not to mention charming. He got on with his work without causing any disruption and did an excellent job removing stains that i didnt think would come out. I would highly reccommend aa carpet cleaning and would happily use their services in the future."
    Rating by: Anne-Maree   |  Rating posted: 20th Dec, 2009  |  Contact: James Milne  |  Job date: Dec, 2009
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    20th Dec, 2009More details…
  • 15%
    "I was extremely disappointed at how wet my carpet was when I returned home after being assured that the company had the latest overseas equipment and the carpets would be reasonably dry.. So wet in fact that I could not return furniture to its proper place and had to put towels down. I put my dehumidifier on immediately and so far have got 8 litres of water. I have tried calling the company but cannot get any response. I certainly would not recommend this company."
    Rating by: Sue  |  Rating posted: 22nd Oct, 2009  |  Contact: James  |  Job date: Oct, 2009
    Communication: 0%  |  Quality: 0%  |  Reliability: 50%  |  Value: 10%
    22nd Oct, 2009More details…
  • 100%
    "James did a fantastic job of cleaning some heavily soiled carpets - I hardly recognised them afterwards!

    Saved my deposit - many thanks"

    Rating by: Dean  |  Rating posted: 17th Aug, 2008  |  Contact: James Milne  |  Job date: Aug, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    17th Aug, 2008More details…
  • 50%
    "They promise a lot on the phone, but on arrival everything seems to be extra. There doesnt seem to be any enthusiasm to do a really good job -- I\'m sure there\'s better value elsewhere."
    Rating by: Steven  |  Rating posted: 9th Apr, 2008  |  Contact: Mathew  |  Job date: Apr, 2008
    Communication: 50%  |  Quality: 40%  |  Reliability: 90%  |  Value: 20%
    9th Apr, 2008More details…
  • 100%
    "highly recommend to everyone, the tech david was very friendly and did a wonderful job, he deserves a payrise,also this company was really nice and did the job on the skeleton crew they had on, very very kind company"
    Rating by: Fliss  |  Rating posted: 27th Dec, 2007  |  Contact: David And The Nice Man On The Phone  |  Job date: Dec, 2007
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    27th Dec, 2007More details…
  • 100%
    "Always ready to help!"
    Rating by: Dennis  |  Rating posted: 6th Sep, 2006  |  Contact: Mike  |  Job date: Sep, 2006
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    6th Sep, 2006More details…

Unauthenticated ratings (1)

  • 15%
    "Promised the earth on the phone, thought it was too good to be true it was!, when he got his foot in my door the guy was like a used car salesman the bad sort wouldn\'t take no for a answer, everything was extra and was told wouldn\'t get a good job if i didn\'t pay for all this extra stuff, would never use again."
    Rating by: Graham  |  Rating posted: 13th Sep, 2010  |  Contact: Mathew  |  Job date: Aug, 2010
    Communication: 0%  |  Quality: 40%  |  Reliability: 20%  |  Value: 0%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Graham, 13th Sep, 2010More details…

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