Ph: 08002746785
They then informed me that there was a blockage under the driveway, marked the driveway with an X, and then sent me a quote to repair it at over $2,000 plus GST.
As I had had trouble even receiving invoices off them, literally 3 calls and emails every… time they did a job. I thought I would get a second opinion. I contacted All Drains Limited of Otahuhu, and they promptly attended to it.
They found that the area they had marked on the driveway was not the problem. After placing a camera down there, they found a blockage of toilet matter, and after a decent period of trying they managed to dislodge it. With that cleared they proceed to go deeper with their camera, only to find another blockage at the backflow metre which is located 5 metres away from the area they marked.
The total cost for All Drains to diagnose the problem, send down a camera and fix the blockage that Abbotts had 3 attempts to repair was $160 in total. I paid Abbotts Drainage $230, 3 times to unblock the drain unsuccessfully and $255 to run a camera down there. I feel totally ripped off by Abbotts Plumbing in paying them nearly $1,000 for what was a $160 job Thank goodness I didn’t pay the over $2,000 estimate to have them dig up my driveway for nothing as they misdiagnosed the problem. So $1,000 later and Abbotts still hadn’t fixed anything for me.
I have sent a complaint to Robyne at Abbotts informing her of how I feel, but they just chose to ignore it. Therefore in my eyes Abbotts Plumbing gets the lowest mark possible. 3 times they had a go at fixing a problem, and 3 times they failed. They then wanted over $2,000 to fix a problem that didn’t exist.
Trust me on this. They may be OK at changing washers, but seriously, there are better plumbers and drain layers out there, save yourself time and money and just ring someone else.
Called them at 7:15 am in the morning to unblock a drain and an hour later someone came to fix exactly what needed fixing at the price quoted on the phone.
Easy to deal with, friendly and know their stuff, exactly what you would like to see in a trades person. Highly recommend this business.
"Phone number
08002746785
Physical address
19 Springs Road
East Tamaki
Auckland 1701
Categories we service
Waste Disposal, Stormwater Management, Drainlayers, Drainage, Drain Unblocking, CCTV
Areas we service
Waitakere City and Suburbs, Rodney Area, Papakura Area, North Shore City and Suburbs, Manukau City and Suburbs, Franklin Area, Auckland City and Suburbs
Job finished quickly, he cleaned up and even disinfected the whole area for us afterwards. I would highly recommended them.
"Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%