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Absolute Domestics
Cleaning & Household Services in Sandringham

Cleaning & Household Services in Sandringham

 
 
 

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    Communication:10%
    Quality:0%
    Reliability:0%
    Value:20%
    Overall:8%

    "Booked fortnightly cleaning and was assigned Hannah who did an okay job but did dust around things rather than under them so left dust circles and floor areas under tables weren’t done. The next time she was due she messaged and postponed to the following week. Then that week she said she was too busy so couldn’t come until the following week. Then that week she messaged last minute and said she couldn’t come. Three weeks in a row cancelled so I called absolute domestics and told them to cancel the service. They apologised for the poor service and asked for another chance and would find me another cleaner and I agreed. Shortly after I was contacted by my new cleaner who quoted me over $50 an hour although absolute domestics website states $41 an hour for the first 2 hours then $30 an hour after that.
    He said it’s because they use their own cleaning products and he refused to use our products - again the website says the cleaners will use your products.
    So my experience has been very disappointing and after just 1 very average clean I won’t be using them again."

    9 hours, 1 minute and 23 seconds ago  •  Rating by: Jane  •  Contact: Hannah  •  Job date: Jun, 2025

    Communication:0%
    Quality:0%
    Reliability:0%
    Value:0%
    Overall:0%

    "Wow, absolute horror run with this company. Over a 6 month period we have had four different cleaners. The last one we have had cancelled on the morning of their first appointment and then when she did make it to site two weeks later spent 3.5 hours cleaning 1x bench and sink, 2x bathroom sink, 2x shower and 2x toilets. That's half an hour per item.... When challenged on amount of cleaning completed in 3.5 hours the company was extremely defensive and rude. Would not recommend at all. Suggest to have a look at the local community facebook groups to see who is active in your area and deal direct - the other benefit to this is that the money will go direct to the cleaner without some faceless corporate who is defensive and rude taking a cut of the cleaners money - what for?."

    6th Jun  •  Rating by: LC  •  Contact: Absolute Domestics - Multiple Cleaners  •  Job date: Jun, 2025

    Communication:60%
    Quality:0%
    Reliability:80%
    Value:0%
    Overall:35%

    "Terrible cleaned round things not underneath didn't get into corners left cobwebs. Left cleaning products out moved things around"

    26th Mar  •  Rating by: Sally  •  Contact: Kay  •  Job date: Mar, 2025

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    Communication:0%
    Quality:20%
    Reliability:0%
    Value:0%
    Overall:5%

    "Awful service! They didn’t complete the spring clean, broke my bed slats and couldn’t even replace the duvet cover"

    12th Mar  •  Rating by: Ray  •  Contact: Hannah  •  Job date: Jan, 2025

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    Absolute Domestics responded:
    "Hi, We’re sorry to hear that you were unhappy with your experience. Your satisfaction is extremely important to us, and we take all concerns seriously. Regarding your claim about the broken bed slats, we initiated the claims process as soon as we were notified. Unfortunately, there was a delay in receiving the photos, which prolonged the process. Upon review, it became clear that the damage was due to wear and tear rather than negligence by our cleaners. Our insurance policy covers accidental damage caused by our cleaning contractors, and cleaner negligence, but not pre-existing conditions or general wear and tear. Additionally, our cleaner has confirmed that they did not move the bed or handle it in any way beyond changing the sheets, as per your request. Despite our request for further evidence that the damage resulted from our cleaner’s actions, we have not received any. As such, we consider the matter resolved. We also want to note that there was no indication of dissatisfaction with the cleaning service itself until after the damage claim was denied. Had we been made aware of any concerns earlier, we would have gladly addressed them. We strive to provide a high standard of service and regret that your experience did not meet expectations. If you’d like to discuss this further, please feel free to reach out directly. Best Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Due to a change in circumstances, we have ended our weekly cleaning with Absolute Domestics. However Nicole and Toni were awesome! Full of energy and did a great job. Recommended for anyone in the Christchurch our outer areas, we are near Darfield."

    28th Jan  •  Rating by: Holly  •  Contact: Nicole & Toni  •  Job date: Jan, 2025

    Communication:100%
    Quality:100%
    Reliability:80%
    Value:100%
    Overall:95%

    "We organised a couple months of cleaning help when we had a new baby. The first cleaner assigned to us was cancelled last minute so our service started a week after we requested. Rebecca was easy to work with and did a good job.

    The service is easy to use. I guess quality depends on the cleaner you're assigned. We would use Rebecca again."

    26th Nov, 2024  •  Rating by: Rochelle  •  Contact: Rebecca Driesson  •  Job date: Nov, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:98%

    "It’s great to know someone is there when you need them. Samy is a lovely man and did a great job of vacuuming my floors. Big house with two sets of stairs so not an easy job. I am now well enough to manage most of it myself and will have family staying who will do what I can’t manage. In saying that I only have one grumble and that is having to pay a $22 agency fee each time. This was for both cleaners I had. I would have expected one agency fee per cleaner on getting the appointment and not for it to be ongoing."

    22nd Nov, 2024  •  Rating by: Janet  •  Contact: Samy Muttu  •  Job date: Nov, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Outstanding service. Recommend 100%. Professional, efficient, friendly and helpful. Will be using them bi weekly when I go back to work. Thanks"

    20th Nov, 2024  •  Rating by: Kelle  •  Contact: Ashmati  •  Job date: Nov, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Christine cleaned for me and my late wife for several months this year. She was reliable, thorough and pleasant to have in our apartment."

    8th Nov, 2024  •  Rating by: Brian  •  Contact: Christine Kelly  •  Job date: Nov, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Nisha is a fantastic cleaner. She is trustworthy, does a great job and has excellent communication. I’m always thrilled to walk back into the house after her weekly magic!"

    5th Nov, 2024  •  Rating by: Maree  •  Contact: Nisha  •  Job date: Nov, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I have had Raewyn for some time now but sadly we are moving following an overseas trip, Raewyn has been a willing worker and has enjoyed the cleaning changes I made from time to time especially when we were away. Instead of stopping her pay I gave her other non routine jobs to do so we had a great relationship which worked for us both,?
    Sorry I won’t be using her at our new home in Kapiti. Would absolutely recommend Raewyn to anyone."

    1st Oct, 2024  •  Rating by: Sarah  •  Contact: Raewyn Linton  •  Job date: Oct, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Saroj, has been a wonderful cleaner. I have never seen our bathroom so clean! I can trust him at our home. He is efficient, reliable and does a great job. If we get a cleaner again I would hope to be able to book Saroj again."

    24th Sep, 2024  •  Rating by: Stephanie  •  Contact: Saroj  •  Job date: Sep, 2024

    Communication:90%
    Quality:70%
    Reliability:90%
    Value:90%
    Overall:85%

    "Excellent service here in chch ty"

    18th Sep, 2024  •  Rating by: Joy  •  Contact: Can’t remember  •  Job date: Sep, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I would recommend Absolute Domestic Clean"

    8th Sep, 2024  •  Rating by: Raewyn  •  Contact: I have had several over the years and I have found all of high standards. You could go out for a while and still know that the work will be done to a high standard  •  Job date: Sep, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Wendy was super reliable, did great fortnightly cleans, always did something extra and lovely comms to boot. Thank you!!!"

    26th Aug, 2024  •  Rating by: Sarah  •  Contact: Wendy  •  Job date: Aug, 2024

    Communication:100%
    Quality:80%
    Reliability:100%
    Value:100%
    Overall:95%

    "Hubby made redundant so will cancel the fortnightly 2 hours clean. Sorry :-("

    5th Aug, 2024  •  Rating by: Lynn  •  Contact: Feola  •  Job date: Aug, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Thank you for a brilliant service.
    Arlet and Stef were brilliant cleaners they were punctual, very professional and the house was spotless.
    Thank you,"

    12th Jul, 2024  •  Rating by: Sharon  •  Contact: Arlet  •  Job date: Jul, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Great experience, they did a great job and were punctual and communicated well. Would absolutely recommend"

    9th Jul, 2024  •  Rating by: Alex  •  Contact: Jacqueline  •  Job date: Jul, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:70%
    Overall:93%

    "They were great. They went above and beyond. Unfortunately I have resigned from my job so wont be able to afford to pay next time."

    6th Jul, 2024  •  Rating by: Michelle  •  Contact: Maata  •  Job date: Jul, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Zana did a fantastic job. She was reliable, trustworthy and her cleaning was of a high standard. I would absolutely recommend her!"

    18th Jun, 2024  •  Rating by: Caroline  •  Contact: Zana  •  Job date: Jun, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:98%

    "Jan was amazing! She did a fantastic job of cleaning my house. A very friendly,helpful and reliable lady."

    29th May, 2024  •  Rating by: Therese  •  Contact: Jan Withers  •  Job date: May, 2024

    Communication:0%
    Quality:0%
    Reliability:100%
    Value:0%
    Overall:25%

    "Me & my wife decluttered the lounge, kitchen, bathroom area so cleaner could focus on cleaning. Wiping down cupboards, fridge door, window sils, marks off walls and door frames and sweep and mopped. I told her at the start what I wanted and asked she used my cleaning products. Not only did she not wipe the cupboards and fridge, she left mold in the shower, didn’t sweep and mop, the house stunk of vinegar, she folded the washing which took her 10 minutes to do we work from home so saw her do it. Basically paid $82 to have 10 minutes of washing folded. Very dissatisfied as a first time customer and first time hiring a cleaner. Never again. :("

    7th May, 2024  •  Rating by: Chase  •  Contact: Ida  •  Job date: May, 2024

    Absolute Domestics responded:
    "Hi Chase, Thank you for taking the time to share your feedback about your recent cleaning service. We're truly sorry to hear that your first experience with us wasn't up to your expectations. We aim to provide a high-quality service, and it's clear that this didn't meet your needs. Your cleaner mentioned that she attempted to follow your instructions and focus on the areas you specified, such as wiping down cupboards, the fridge door, and windowsills. However, she acknowledges that she may have missed some spots and apologises for this oversight. Regarding the mould in the shower, your cleaner states that she used Jif and a window scraper to clean the walls. We're sorry to hear this issue wasn't fully resolved and understand your dissatisfaction. Your cleaner also mentioned using her own mop to clean the floors, as she felt it would deliver better results. However, she recognises your concern about sweeping and mopping and regrets any part of the floor that may have been overlooked. We note the cleaner folded your laundry to provide extra assistance, but we understand that you would have preferred more focus on other cleaning tasks instead. We understand your frustration with this experience and genuinely apologise that it didn't meet your expectations. We would have loved the opportunity to discuss your concerns earlier to offer an immediate solution. Considering your feedback and our commitment to your satisfaction, we'd like to offer you an extra hour free with a new cleaner who better matches your requirements. Please don't hesitate to reach out to us directly if you'd like to discuss this further or book a future ongoing cleaning service. Regards, Absolute Domestics."
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "no complaints at all with the cleaning, Kim always good and cheerful and has great communication."

    3rd May, 2024  •  Rating by: Elspeth  •  Contact: Kim Johns  •  Job date: May, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:98%

    "Cleaning was done to an excellent standard and Celeste's positive attitude was a real plus"

    29th Apr, 2024  •  Rating by: Alexander  •  Contact: Celeste  •  Job date: Apr, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "My family and I are extremely busy throughout the week, we barely have time with each other let alone cleaning. We appreciate John, who is so knowledgeable and happy to help clean our home to a high standard. He is always friendly and gives our home a 5 star service. I would like to give John a 5 star rating for his services."

    25th Apr, 2024  •  Rating by: Saphire  •  Contact: John  •  Job date: Apr, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "After reaching out to absolute domestics via the internet Genevieve was assigned to us. The first meet was very informative, she explained how things worked and we decided on day, time and which kind of jobs i needed her to do.
    Genevieve provided a regular weekly service for us, for over a year. She is absolutely AMAZING! Very thorough in her work and very professional in her mannerisms."

    17th Apr, 2024  •  Rating by: Davina  •  Contact: Genevieve  •  Job date: Apr, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Adaeze has been amazing at cleaning our home but unfortunately due to family issues she is no longer available. I would reemploy her again in the future."

    16th Apr, 2024  •  Rating by: Judith  •  Contact: Adaeze Egbadon  •  Job date: Apr, 2024

    Communication:100%
    Quality:90%
    Reliability:100%
    Value:100%
    Overall:98%

    "Just don’t need cleaning done any more as all family are back"

    5th Apr, 2024  •  Rating by: Prasad  •  Contact: Rose  •  Job date: Apr, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Tahlia has been cleaning for us for over a year and she is fabulous. Very efficient and professional and scrupulously honest. WE can no longer afford her services due to now both being pensioners and this is the only reason for stopping. If the opportunity arose we would definitely re-employ her.
    Thank you Diana"

    27th Mar, 2024  •  Rating by: Diana  •  Contact: Tahlia  •  Job date: Mar, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:98%

    "Tommy helped us get our house back into shape after a few months of illness and overwhelm had taken its toll. He was always on time, communication was fantastic (a reminder the day before!) and didn't ever make us feel like we were in the way when he was cleaning. He even tidied the cupboard under the kitchen sink where we keep our cleaning supplies! It definitely made our house a nicer place to live, and made it easier to keep up the standard between visits"

    21st Mar, 2024  •  Rating by: Rebecca  •  Contact: Tommy  •  Job date: Mar, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "All good with cleaning but my friend who I arranged it for is loosening his memory so I had to cancel as he didn’t know when the cleaner was coming ."

    11th Mar, 2024  •  Rating by: Robin  •  Contact: Nisha  •  Job date: Mar, 2024

    Communication:100%
    Quality:90%
    Reliability:90%
    Value:100%
    Overall:95%

    "Gerry has been a big help to us and we appreciate his work ethic, reliability and attitude. He has done a great job. Thanks"

    5th Mar, 2024  •  Rating by: Dave  •  Contact: Gerry Gandhi  •  Job date: Mar, 2024

    Communication:100%
    Quality:50%
    Reliability:70%
    Value:50%
    Overall:68%

    "Madhur did an ok job. i never got that lovely feeling of " oh the cleaner has been - the house is sparkling" as I've had with other cleaners. I paid for 2 hours but only the bare minimum seemed done. She also seemed to go through an awful lot of cleaning products."

    19th Feb, 2024  •  Rating by: Fiona  •  Contact: Madhur  •  Job date: Feb, 2024

    Absolute Domestics responded:
    "Hi Fiona, We would have loved the opportunity to receive this feedback when you were receiving the service from Madhur, so we could have discussed how we can improve and pass the feedback on for your cleaner to improve their services, too. We are sorry to hear that you were not 100% happy with the service provided, and encourage you to contact us on [email protected] so we can investigate this further. Kindest Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Malai is a fantastic cleaner - she is hard working, proactive and responsive to our family's changing needs. She is kind and friendly and extremely polite. i recommend her highly"

    5th Feb, 2024  •  Rating by: Katie  •  Contact: Malai  •  Job date: Jan, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Tricia was amazing. she always did a wonderful job thank you."

    1st Feb, 2024  •  Rating by: Cherie  •  Contact: Tricia  •  Job date: Feb, 2024

    Communication:100%
    Quality:100%
    Reliability:80%
    Value:100%
    Overall:95%

    "Lillian and her helper Isis took on my last-minute cleaning request (an unexpected move out of a flat) and they did a beautiful job. They are professional, personable and thorough. Thanks both to them and to the AD team who helped me find a cleaner in the middle of what has been a pretty stressful time."

    1st Feb, 2024  •  Rating by: Barbara  •  Contact: Lillian  •  Job date: Jan, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:70%
    Overall:93%

    "Tabatha is great. We are a young family with a little bubba, and cleaning is not on our priority list but really needed to be done. we really appreciate a spotless clean house that Tabatha has done for us."

    24th Jan, 2024  •  Rating by: Rene  •  Contact: Tabatha  •  Job date: Jan, 2024

    Communication:100%
    Quality:90%
    Reliability:100%
    Value:100%
    Overall:98%

    "Having been laid low by illness, it was a pleasure to have a clean, tidy home once more. Christian and his team did a very good job."

    18th Jan, 2024  •  Rating by: Karen  •  Contact: Christian  •  Job date: Jan, 2024

    Communication:100%
    Quality:100%
    Reliability:70%
    Value:100%
    Overall:93%

    "I felt comfortable and happy for Josephine to be in my home as she proved herself to be extremely trustworthy.. She worked hard and diligently and did a good job."

    12th Jan, 2024  •  Rating by: Mary  •  Contact: Josephine Tamoua  •  Job date: Jan, 2024

    Communication:100%
    Quality:90%
    Reliability:90%
    Value:90%
    Overall:93%

    "Brendan did god work the majority of the time.
    He improved during the period he was cleaning with good results over the final months."

    4th Jan, 2024  •  Rating by: Mike  •  Contact: Brendan  •  Job date: Dec, 2023

    Communication:100%
    Quality:90%
    Reliability:90%
    Value:90%
    Overall:93%

    "Chris was reliable and cleaned well.

    He was pleasant to deal with and always completed any requested jobs to a high standard.

    Very pleased with the service offered by Chris."

    20th Dec, 2023  •  Rating by: Eleanor  •  Contact: Chris Eblett  •  Job date: Dec, 2023

    Communication:70%
    Quality:90%
    Reliability:100%
    Value:90%
    Overall:88%

    "Very pleasant cleaner. He cleaned my bathroom (shower, handbasin, bath and hand basin) and extra toilet, vacuum cleaned and wash floors. Also made my bed as I have medical issues and the mattress was to heavy for me to lift.
    Vimal was a very pleasant young man and cleaned to my specifications. Wish him all the best for the future."

    15th Dec, 2023  •  Rating by: Dianne  •  Contact: Vimal  •  Job date: Dec, 2023

    Communication:100%
    Quality:100%
    Reliability:90%
    Value:100%
    Overall:98%

    "Madhur is friendly and outgoing person. She works fast and knows what areas need attention."

    11th Dec, 2023  •  Rating by: Steph  •  Contact: Madhur  •  Job date: Dec, 2023

    Communication:100%
    Quality:90%
    Reliability:100%
    Value:100%
    Overall:98%

    "Josephine was a great cleaner. She did get job every week to a high standard. We are sorry to say goodbye. 😐"

    4th Dec, 2023  •  Rating by: Deborah  •  Contact: Josephine  •  Job date: Dec, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Glenn was a fantastic cleaner, done brilliant job every time, highly recommended, couldnt ask for better"

    23rd Nov, 2023  •  Rating by: stephan  •  Contact: Glenn  •  Job date: Nov, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Frank and Valeria were excellent. Their cleans were always of a very high standard, they were fast and were jolly nice people!"

    20th Nov, 2023  •  Rating by: Leah  •  Contact: Frank and Valeria  •  Job date: Nov, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Shehana is very good at her work, once I showed her what to do, never ever i'd to say anything to do this and do that, she is very reliable and efficient."

    31st Oct, 2023  •  Rating by: Sharmila  •  Contact: Shehana Begum  •  Job date: Oct, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:80%
    Overall:95%

    "Rose was my second cleaner through absolutes. she was amazing. Great initiative and bery thorough. Would love to keep her if but we had to move."

    25th Oct, 2023  •  Rating by: Kate  •  Contact: Rose  •  Job date: Oct, 2023

    Communication:100%
    Quality:80%
    Reliability:100%
    Value:80%
    Overall:90%

    "Duane and his wife were very flexible and did a great job cleaning.
    I would recommend Duane."

    18th Oct, 2023  •  Rating by: Alan  •  Contact: Duane  •  Job date: Oct, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Laurene was always very helpful and friendly and did a thorough job cleaning my home"

    16th Oct, 2023  •  Rating by: Chris  •  Contact: Laurene  •  Job date: Oct, 2023

    Communication:100%
    Quality:90%
    Reliability:100%
    Value:90%
    Overall:95%

    "The process to set up contract was painless. The paper work and communication minimal but very efficient. We live in Palmerston North and our cleaner is Genevieve is a gem. Fees are competitive"

    13th Oct, 2023  •  Rating by: Marie Laure  •  Contact: Genevieve  •  Job date: Oct, 2023

    Communication:100%
    Quality:90%
    Reliability:100%
    Value:90%
    Overall:95%

    "Honestly the cleaners were lovely no issues iwth them. Unfortunately since just after they started my daugher and I started getting severly bitten by something. We dont know exactly what but cant rule out they possibly brought fleas into house who knows. Doctor has advised us to remove anyone cming into house until we can get to bottom of it"

    9th Oct, 2023  •  Rating by: Anna  •  Contact: Vika and her husband  •  Job date: Oct, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I booked a cleaner for 5 hrs to action exit clean. Within a few hours I received a booking date, time of approval and cleaners details. On the day Tevita was stuck in traffic eta 18mins, when he arrived we walked through explaining what was required and detailed the areas specific. I returned throughout the day to check in. Tevita was very thorough and took his time. He did a superb job for the time he was on site. Bathrooms were spotless, dusting skirts, kitchen cupboards all great.
    I woukd not hesitate in a full clean again - Tevita is a great asdet to the team."

    3rd Oct, 2023  •  Rating by: Lee  •  Contact: Tevita  •  Job date: Oct, 2023

    Communication:0%
    Quality:0%
    Reliability:0%
    Value:0%
    Overall:0%

    "Made a booking enquiry online for a move out clean, cleaner called we made the arragements everything was set and good to go. cleaner arrives i open the door they come in check everything good gave me a quote, Christian said the whole house would take about 3 hours per cleaner which comes to 6 hours total. i was given a pre quote before their arrival of $210 for an hour and a half and thats what i paid for cos i wanted some main jobs done! Before they started i specifically said even if everything on the list i sent them werent done just please mop my dining/lounge area, kitchen i had already done the day before! Mopping floors was a must, and to clean both bathrooms and extra toilet and also a small patch in the garage where my washing use to be! They both said ok! i said even if everything else isnt done please make sure everything i asked for had to be done! I leave and come back just when theyre about to finish up! I walk in a immediately see the lounge wasnt even mopped, i go upstairs both bathrooms wiped down thats it! Soap scum on glass doors wasnt cleaned wasnt even attempted to clean at all. i go in the garage the small patch i asked wasnt even touched! So basically they spent 1 1/2 hours just mucking around in the bathrooms! Worse worse experience ever! When i told Christian that nothing was done he proceeds to tell me oh well our time is up if you want us to continue you have to pay extra for our time! are you bloody serious! So because i refused to pay they go on to accuse me of being aggressive towards them! i mean who wouldnt get mad if they paid for a job but ended up getting a half ass, wait not even half, less than a half job done and then being told to pay extra for their "time". Not only did i lose $210 but i ended up having to do the job myself! Never never never again! Worse cleaning business ever! I do not recommend at all. maybe not all cleaners are like this but come on man, if your customers are paying you for something they expect done, just do what you were paid to do nothing more and definitely NOTHING LESS, im a single mom and i took money out of my kids pocket to pay for a job i thought would bring me some relief from the stress of moving homes, but instead my stress levels just flew right through the roof after the job they did! Rip off! Bad bad bad experience! Dont book from here!"

    21st Sep, 2023  •  Rating by: Ana  •  Contact: Christian  •  Job date: Sep, 2023

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    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I cannot recommend Paul and Grace from Absolute Domestics enough. They go above and beyond for us, are reliable, extremely polite and professional.
    Absolute Domestics themselves are so lovely to deal with and when we needed to change cleaners they were more than helpful and efficient. If you're looking for a reliable cleaning service, than this one is for you."

    6th Sep, 2023  •  Rating by: Sarah  •  Contact: Paul and Grace  •  Job date: Sep, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:80%
    Overall:95%

    "Amazing servicies. We were for more than year with the Absolute Domestic. Highly recommend."

    15th Aug, 2023  •  Rating by: I  •  Contact: Donna  •  Job date: Aug, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:98%

    "Fantastic cleaner who goes sbove and beyond what is required. Always reliable and lovely happy nature. Very much appreciated. ⭐?"

    9th Aug, 2023  •  Rating by: Michelle  •  Contact: Alanah Braybrook  •  Job date: Aug, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Bethany has become a part of our family. She was not just our fathers cleaner she also became his friend during the time she has been with us , Amazing job done and will miss her."

    4th Aug, 2023  •  Rating by: Nikki  •  Contact: Bethany  •  Job date: Aug, 2023

    Communication:90%
    Quality:80%
    Reliability:80%
    Value:90%
    Overall:85%

    "Amanda is a lovely lady and willingly does any cleaning job when requested"

    5th Jul, 2023  •  Rating by: Ella  •  Contact: Amanda  •  Job date: Jul, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Denise does a fatastic job and is very thorough. Highly recommend her to anyone in the Hutt Valley area."

    30th Jun, 2023  •  Rating by: Olga  •  Contact: Denise  •  Job date: Jun, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Annabelle does an absolute spotless job."

    30th May, 2023  •  Rating by: Deepa  •  Contact: Annabelle  •  Job date: May, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:70%
    Overall:93%

    "Sharne provided a great service which was fantastic help for me. She has a very positive attitude too."

    27th May, 2023  •  Rating by: Elodie  •  Contact: Sharne  •  Job date: May, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Charlotte did a great job always artrived on time .
    The house always looked nice after she had been.My work circumstances have now changed and I will be working from home.
    Would defiantly recommd Charlotte and this company"

    26th May, 2023  •  Rating by: Sharon  •  Contact: Charlotte  •  Job date: May, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "We have had our home cleaned by Carla from Absolute Domestics since around September 2022. Carla has been amazing - our home is always left clean and tidy after her visits. We are only taking a break from the home cleaning for a couple of months due to personal circumstances, but once we are ready to hire again, we will not hesitate to contact Absolute Domestics."

    24th May, 2023  •  Rating by: Juliette  •  Contact: Carla  •  Job date: May, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "great service. friendly people that do a great job. very happy. they listened to my requests and did everything perfectly."

    4th May, 2023  •  Rating by: Steve  •  Contact: Pamela and Mandy  •  Job date: May, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Steve is great, Service is exceptional. He alwyas comes on time and does meticulous job."

    26th Apr, 2023  •  Rating by: Satish  •  Contact: Steve  •  Job date: Apr, 2023

    Communication:90%
    Quality:80%
    Reliability:90%
    Value:80%
    Overall:85%

    "Maree is a pleasant young woman who does her best."

    22nd Apr, 2023  •  Rating by: Janna  •  Contact: Maree Harris  •  Job date: Apr, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "we absolutely love Michael. what an amazing job' so thorough and all the little unexpected extras were a treat to come home to . thank you"

    9th Apr, 2023  •  Rating by: Delia  •  Contact: Michael  •  Job date: Apr, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:80%
    Overall:95%

    "I LOVE Deejay and Duane. Fantastic! They are kind and caring and did a great job every time. It was my first time hiring cleaners, and they made it so easy!"

    4th Apr, 2023  •  Rating by: Melody  •  Contact: Deejay and Duane  •  Job date: Apr, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Excellent teamwork provided by Krutika and Raj - great attention to detail, fitting in around our schedules and good communication. Would thoroughly recommend."

    21st Mar, 2023  •  Rating by: M  •  Contact: Krutika and Raj  •  Job date: Mar, 2023

    Communication:100%
    Quality:90%
    Reliability:100%
    Value:100%
    Overall:98%

    "Great cleaner, friendly to deal with and good attention to detail, used his initiative"

    2nd Mar, 2023  •  Rating by: Bronwen  •  Contact: Glenn Moniyhan  •  Job date: Feb, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "High quality conscientious cleaning and totally reliable!"

    24th Feb, 2023  •  Rating by: Ken  •  Contact: Workenesh  •  Job date: Feb, 2023

    Communication:80%
    Quality:100%
    Reliability:100%
    Value:80%
    Overall:90%

    "Very happy with the service provided by Absolute Domestics, they were super fast and made finding a cleaner so easy and pain free. I had a super star cleaner but due to the rising cost of living we are having to cut back on a few things but will definitely be keeping you guys in mind when things calm down again. Really love this organisation."

    13th Feb, 2023  •  Rating by: Alena  •  Contact: Novie  •  Job date: Jan, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:80%
    Overall:95%

    "Isabella was great. She did a great job of tidying up but was also very easy to deal with on the admin side too."

    10th Feb, 2023  •  Rating by: Ben  •  Contact: Isabella  •  Job date: Feb, 2023

    Communication:90%
    Quality:90%
    Reliability:90%
    Value:90%
    Overall:90%

    "Leanne was a superb cleaner. She took time to do the little things, such as wiping the light switches and door hardware. If/when our circumstances change, I would welcome her back."

    28th Jan, 2023  •  Rating by: Judee  •  Contact: Leanne  •  Job date: Jan, 2023

    Communication:30%
    Quality:0%
    Reliability:50%
    Value:0%
    Overall:20%

    "Had the worst experience with this company, Kevin came to clean our house and was paid for 2 hours. Kevin "cleaned" a windowsill, microwave, dusted , moped some of the floors (that was dirty after his cleaning" wiped the bench top in the bathroom and that was it in 2 hours! Our house looked worse after he left, used almost an entire bottle of cleaning product and when we complained he told us via the company that he did a great job! Absolute BS, I would not recommend this company... $100 down the drain."

    24th Jan, 2023  •  Rating by: Tim  •  Contact: Kevin from Absolute Domestics  •  Job date: Jan, 2023

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    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Highly recommended. Professional and friendly :)"

    19th Jan, 2023  •  Rating by: Amanda  •  Contact: Absolute Domestics - Kim  •  Job date: Jan, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Gwen is the most professional, reliable, thorough and organized cleaner this world has ever seen. When I count my blessings, I count Gwen at least twice. She is the Mary Poppins of the cleaning world."

    22nd Dec, 2022  •  Rating by: Annika  •  Contact: Gwendoline Chuck  •  Job date: Dec, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Kareen and Michaela did a good job. They always arrived on time and kept in contact, so good communication. I was happy with their service."

    20th Dec, 2022  •  Rating by: Carol  •  Contact: Kareen and Michaela  •  Job date: Oct, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:70%
    Overall:93%

    "Nehal is a fantastic cleaner. She understood how our house ran and fit in around everything else. She always did a thorough job and was a great communicator."

    16th Dec, 2022  •  Rating by: Frances  •  Contact: Nehal  •  Job date: Dec, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:98%

    "Professional agency with amazing communication. Our cleaner Berly is fantastic. Very fast and with a high level of attention to detail."

    30th Nov, 2022  •  Rating by: Shaun  •  Contact: Berly  •  Job date: Nov, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Rosa is a superb cleaner and i totally recommend her. She has a lovely manner, does a great job and only letting her go as we are moving."

    24th Nov, 2022  •  Rating by: Jenny  •  Contact: Rosa  •  Job date: Nov, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Artemis is fantastic."

    23rd Nov, 2022  •  Rating by: Bronwyn  •  Contact: Artemis  •  Job date: Nov, 2022

    Communication:50%
    Quality:90%
    Reliability:60%
    Value:90%
    Overall:73%

    "Very good cleaner left the place clean as"

    16th Nov, 2022  •  Rating by: Gordon  •  Contact: Maria  •  Job date: Nov, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Joanna is a terrific cleaner, reliable, diligent and highly recommended."

    21st Oct, 2022  •  Rating by: MJ  •  Contact: Joanna  •  Job date: Oct, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Always on time. From start to finish. Worked the whole time she was here, no phone breaks or anything."

    13th Oct, 2022  •  Rating by: Toni  •  Contact: Sophie  •  Job date: Oct, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Andrea did a very good job, reliable, hands-on, thoughtful, very kind, flexible, and cooperative including very good communication.
    I am very thankful for her services!"

    7th Oct, 2022  •  Rating by: Maja  •  Contact: Andrea Henderson  •  Job date: Oct, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Algys is an incredible cleaner! We couldn’t be happier with her services, she goes above and beyond and somehow gets our kitchen to sparkle like I never can! Super friendly, reliable and great communicator. I would recommend Algys to anyone."

    3rd Oct, 2022  •  Rating by: Emma  •  Contact: Algys  •  Job date: Oct, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Shu was a very reliable and great cleaner. I would definitely recommend her. Friendly and great service."

    29th Sep, 2022  •  Rating by: Rianda  •  Contact: Shu  •  Job date: Sep, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Janet is meticulous cleaner.She did a great job."

    16th Sep, 2022  •  Rating by: Christine  •  Contact: Janet  •  Job date: Sep, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Rebekah was an absolute awesome cleaner. She was kind and friendly, maintained excellent contact and did a great job. 100% recommended."

    26th Aug, 2022  •  Rating by: Mark  •  Contact: Rebekah  •  Job date: Aug, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:98%

    "Lucy is excellent! She's efficient, thorough, detailed-oriented, polite, always on time and easy to communicate with. I highly recommend her to anyone."

    18th Aug, 2022  •  Rating by: Melanie  •  Contact: Lucy Clement  •  Job date: Aug, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Abdullah is very efficient, communicates well, is reliable and does a fantastic job, I highly recommend him!"

    12th Aug, 2022  •  Rating by: Lana  •  Contact: Abdullah  •  Job date: Aug, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Robert did a great job he was happy to do any extra cleaning I wanted and he would let me know if he was going to be late. Once he was finished my place looked great with a nice fresh smell."

    25th Jul, 2022  •  Rating by: Robert  •  Contact: Robert Coe  •  Job date: Jul, 2022

    Communication:100%
    Quality:100%
    Reliability:90%
    Value:90%
    Overall:95%

    "Deb did a great cleaning job for me and I have no problems recommending her to others."

    10th Jul, 2022  •  Rating by: Brent  •  Contact: Deb Fong  •  Job date: Jul, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Cerise cleaned my apartment every second week for several years. She was meticulous in her work, always arrived on the dot of time, and stayed until the job was done to her satisfaction even if it meant staying well beyond the two hour commitment."

    9th Jul, 2022  •  Rating by: Don  •  Contact: Cerise  •  Job date: Jun, 2022

    Communication:50%
    Quality:30%
    Reliability:30%
    Value:30%
    Overall:35%

    "cleaning was superficial. carpets and washing floors and bathrooms were done but no tidying and no dusting. not reliable- seemed to have issues getting in the way of arriving on time- we went nearly 3 weeks without cleaning being done when arrangement was weekly. Expensive for what was done in the time attended and seemed to need paying same day as cleaning was completed. I have emloyed a new cleaner today from a different company and the difference was remarkable"

    17th Jun, 2022  •  Rating by: thorsten  •  Contact: maia  •  Job date: Jun, 2022

    Communication:60%
    Quality:100%
    Reliability:100%
    Value:30%
    Overall:73%

    "Katrina has been looking after our housework fortnightly and has done a great job. Unfortunately the multiple increases in price over a short period of time have meant I’ve had to cancel her services. Highly recommend Katrina as a cleaner."

    30th May, 2022  •  Rating by: Steph  •  Contact: Katrina  •  Job date: May, 2022

    Communication:100%
    Quality:100%
    Reliability:90%
    Value:80%
    Overall:93%

    "Scarlett is a great cleaner who always does a thorough job.
    We would happily recommend her and provide a reference
    Nigel & Karen"

    28th May, 2022  •  Rating by: Nigel  •  Contact: Scarlett Goodier  •  Job date: May, 2022

    Communication:90%
    Quality:80%
    Reliability:90%
    Value:90%
    Overall:88%

    "Thanks for doing a great job of looking after my house cleaning whilst i recovered from an injury Leah and Kyle! always good at communicating and very good at doing tasks when asked...good cleaners with pleasant attitudes."

    26th May, 2022  •  Rating by: Vicky  •  Contact: Leah & Kyle  •  Job date: May, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Monique was very reliable, thorough and happy to do whatever was needed. I highly recommend her."

    6th May, 2022  •  Rating by: Dallas  •  Contact: Monique  •  Job date: May, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Annika did an excellent job of our home and has incredible attention to detail.
    Annika has great communication and is reliable."

    26th Apr, 2022  •  Rating by: Emma  •  Contact: Annika  •  Job date: Apr, 2022

    Communication:100%
    Quality:90%
    Reliability:90%
    Value:70%
    Overall:88%

    "Absolute Domestics cleaner Epi is a cheerful efficient person. After her visits, the house looked tidier and refreshed. Overall, good service"

    22nd Apr, 2022  •  Rating by: Galiya  •  Contact: Epi  •  Job date: Mar, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Krisztina has been my cleaner for nearly a year now and I can honestly recommend her service. She always does more than expected and it is really nice having a friendly face cleaning our house. No request has ever been an issue. She is a real asset to the business."

    28th Mar, 2022  •  Rating by: Emma  •  Contact: Krizstina Aszodi  •  Job date: Mar, 2022

    Communication:100%
    Quality:70%
    Reliability:100%
    Value:70%
    Overall:85%

    "good and reliable worker."

    24th Mar, 2022  •  Rating by: Melanie  •  Contact: steven trethvalen  •  Job date: Mar, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "We had Katrina come every week for almost two years to help with cleaning after the arrival of our third child. Would highly recommend, she is very hard working, reliable, thorough and friendly. Thanks for your awesome work Katrina!"

    9th Mar, 2022  •  Rating by: Rachael  •  Contact: Katrina  •  Job date: Mar, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "This company saved us when we needed to clean a rental after our tenants moved out. It was in bad shape and needed lots of cleaning in order for us to paint it again. Chantelle and Barry were amazing and they worked very hard, happily targeting areas that no one wants to clean. Thank you to them and the company for helping us at short notice. Much appreciated. We will use your services in the future. :)"

    8th Mar, 2022  •  Rating by: Deirdre  •  Contact: Chantelle and Barry  •  Job date: Feb, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Our cleaners do a fantastic job."

    19th Jan, 2022  •  Rating by: Victor  •  Contact: Gupreet kaur  •  Job date: Jan, 2022

    Communication:100%
    Quality:90%
    Reliability:80%
    Value:100%
    Overall:93%

    "We highly recommend Absolute Domestics as they helped us in navigating the right person to clean our home and worked with our needs of a busy family and small children. We highly recommend Theresa, she is fantastic and goes above and beyond in attention to detail and takes initiative to clean hard to reach areas and time consuming tasks for us. :) she is very lovely and dependable :) We are just taking a wee break to assess the new year and what’s ahead. Many thanks! :)"

    6th Jan, 2022  •  Rating by: Sarah  •  Contact: Theresa  •  Job date: Jan, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:70%
    Overall:93%

    "Gill is a conscientious honest and reliable worker. Came every 2weeks for 2 hours. Was always on time and worked solidly for the 2 hours. Would recommend her to any prospective people."

    6th Jan, 2022  •  Rating by: Raewyn  •  Contact: Gill  •  Job date: Jan, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Nothing was too much trouble. Always on time, friendly and always cleaned to a very high standard. No complaints at all."

    24th Dec, 2021  •  Rating by: Brian  •  Contact: Johannes  •  Job date: Dec, 2021

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:80%
    Overall:95%

    "Absolute Domestics have consistently sent excellent cleaners and I can especially recommend Pawan. She’s done a thorough job, been flexible and hasn’t worried about my small dogs and all their hair. A+"

    23rd Nov, 2021  •  Rating by: Sarah  •  Contact: Pawan  •  Job date: Nov, 2021

    Communication:100%
    Quality:90%
    Reliability:100%
    Value:90%
    Overall:95%

    "All good.... just making changes in Finances"

    15th Oct, 2021  •  Rating by: Dave  •  Contact: Maryna Dickerson  •  Job date: Oct, 2021

    Customer Service Absolute Domestics responded:
    "Thanks Dave! Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Absolute Domestics have been amazing. David in particular is incredible. He is friendly, easy to work with, a fantastic cleaner, and great with pets! He cleans when we aren't home and there has never been any issues (except I think my cat loves him more than me now haha)"

    12th Oct, 2021  •  Rating by: Ruby  •  Contact: David  •  Job date: Oct, 2021

    Customer Service Absolute Domestics responded:
    "Hi Ruby, thank you for sharing this lovely feedback about your cleaner David and the terrific work he provides for your home (and cat!). Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Lexi was was an excellent cleaner. Fast and efficient. She didn't need to be told what to do, but used her initiative if she saw something that needed cleaning but wasn't part of the usual routine ( e.g., dirty paw prints on the window or a messy closet or dust on top of the shower dome. I would highly recommend."

    7th Oct, 2021  •  Rating by: Helena  •  Contact: Lexi  •  Job date: Oct, 2021

    Customer Service Absolute Domestics responded:
    "Hi Helena, thank you for sharing this terrific feedback about your cleaner Lexi. It's great to hear! Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:98%

    "Helena has been very professional and trustworthy. I would recommend her for house cleaning and for any other activity she wanted to try."

    17th Sep, 2021  •  Rating by: Julie Dunlop  •  Contact: Helena  •  Job date: Sep, 2021

    Customer Service Absolute Domestics responded:
    "Thanks for your lovely feedback Julie, it's great to hear how happy you are with your cleaner Helena. Regards, Absolute Domestics"
    Communication:100%
    Quality:70%
    Reliability:100%
    Value:80%
    Overall:88%

    "Kerry has been lovely to work with. She has a gentle and kind personality and exudes a sense that she is reliable and dedicated to her work. She did her best that she could, I believe, given that we have a number of rooms to clean and only asked her to commit to a certain amount of time. Definitely happy to recommend her. I do think that while there is a higher cost to it, I might pay extra to have the cleaners bring in their own cleaning products and vacuum. Natural produces desirable. Thank you."

    17th Sep, 2021  •  Rating by: Annie  •  Contact: Kerry Baddeley  •  Job date: Sep, 2021

    Customer Service Absolute Domestics responded:
    "Hi Annie, thank you for taking the time to share this kind feedback about your cleaner Kerry. We also greatly appreciate you recommending our service to others. Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Rebecca was very good. She was thorough,efficient and friendly. I would definitely recommend her."

    6th Sep, 2021  •  Rating by: Wendy  •  Contact: Rebecca Barrett  •  Job date: Jul, 2021

    Customer Service Absolute Domestics responded:
    "Hi Wendy, thanks for sharing. That's great to hear! Regards, Absolute Domestics"
    Communication:70%
    Quality:40%
    Reliability:60%
    Value:50%
    Overall:55%

    "What started off as a really good relationship turned into the cleaner being complacent and not actually cleaning anything. On one instance I came home and she was sitting on the sofa. She didn’t clean the bath 3x visits because she thought it “looked clean”. Cleaner said our house was a breeze to clean - I understand why now… Have made a complaint with Absolute Domestics and awaiting an outcome. I can’t yet say if I would or would not use Absolute Domestics again but I know I won’t use that particular cleaner."

    16th Aug, 2021  •  Rating by: Hannah  •  Contact: Nicky  •  Job date: Aug, 2021

    Customer Service Absolute Domestics responded:
    "Hi Hannah, thank you for sharing this feedback and for giving us the opportunity to fix this for you. As an Agency we have hundreds of terrific cleaners and we want to make sure we get the right fit for your requirements. Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I must say that i am very very happy with this agency,quality communication,quality staff and most important very committed and trustful cleaners. I had such a pleasure to have Theresa as my cleaner and her work was magnificent!Thank you."

    16th Aug, 2021  •  Rating by: Brandon  •  Contact: Theresa  •  Job date: Aug, 2021

    Customer Service Absolute Domestics responded:
    "Hi Brandon, we are thrilled to hear how happy you are and thank you for sharing. Regards, Absolute Domestics"
    Communication:80%
    Quality:70%
    Reliability:100%
    Value:80%
    Overall:83%

    "Anishka did struggle to engage with us, which made it difficult to discuss what cleaning we wanted from time to time, but she did an ok job cleaning the floors and workspace areas and toilets
    From time to time it would have been nice to review and agree to a 'special' clean to replace a normal clean, so that under cabinets, behind pictures, above doors etc could be cleaned"

    29th Jul, 2021  •  Rating by: Bernie  •  Contact: Anishka  •  Job date: Jul, 2021

    Customer Service Absolute Domestics responded:
    "Hi Bernie, thank you for sharing this feedback about your cleaner. We really appreciate you taking the time to let us know. Regards, Absolute Domestics"
    Communication:50%
    Quality:50%
    Reliability:100%
    Value:50%
    Overall:63%

    "Nur was always a lovely help. On time. Very willing to help in any way. She finished up when she finished university.
    The business was always very understanding with any requests of mine when I called. (although sometimes things were left too long as Call Centre staff left messages etc with cleaners but no one would follow up in between unless I called again to check on the progress).
    The call center staff were always very friendly and helpful and very happy to work with my requested days and times and specific requests of experience or capability of staff.
    However, Often cleaners change automatically with text only update. Which doesn’t really suit us. Or like in our case when a change occurred & a cleaner decided to not turn up the business didn’t have any idea and hadn’t called to double check they would still be starting our job as planned.
    One small suggestion, it would be great to have someone in the business managing our household as a client - so that any changes etc were dealt with through with one person on the business end in a more timely way rather than always communicating with someone new each phone call and repeating needs. That person would then get to know us well as clients and could be more proactive and responsive with needs. More reaching out to clients in person to check on everything would be more appropriate. Certainly when any changes in staffing occur. Also, a courtesy phone call to run through why someone was chosen for our needs, their background, experience etc would be useful before they begin. Rather than a more hands off - random allocation type service. Ultimately the less people I need to train up the better. So it’s always more helpful to get a good fit for the family from the beginning. When you are opening up your home to someone, I personally want a brief on who that is before they arrive. Ultimately I think these changes would justify the higher price you pay for the service."

    9th Jul, 2021  •  Rating by: Rachael  •  Contact: Nur  •  Job date: Jul, 2021

    Communication:100%
    Quality:80%
    Reliability:100%
    Value:90%
    Overall:93%

    "Ive based this on my previous cleaner Sasha who left in May. The next cleaner has only been 3 times and has also now left. Sasha was pretty good doing most of the work required within the time allowed but some things were missed. The new person was very thorough. The company has been very easy to deal with and provided good service. It did take a few weeks to appoint someone to fit with my availability as they didn't have many cleaners on their books but I am in a provincial city with smaller population so this may have been why. I would recommend the company unreservedly and will use their services again in future should my current circumstances change."

    5th Jul, 2021  •  Rating by: Sue  •  Contact: Sasha  •  Job date: Jul, 2021

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Having Katrina cleaning our house regularly has been great, it has taken the pressure off us to do it, leaving time for us to do other things which we would rather be doing. It has ensured that the time between cleaning was never left too long and our house always looked good. The cleaning was always done well, and even difficult tasks (such as dealing with shower scale) were completed without any problems."

    1st Jul, 2021  •  Rating by: Ray  •  Contact: Katrina Grubner  •  Job date: Jul, 2021

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Gill was wonderful. She was always reliable and did a quality job every time. We were able to leave Gill a key as we trusted her highly. Coming home on a day when she had visited always put a smile on my face."

    1st Jul, 2021  •  Rating by: Liz  •  Contact: Gill  •  Job date: Jul, 2021

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Highly recommend Katrina, reliable, friendly and honest."

    29th Jun, 2021  •  Rating by: Sue  •  Contact: Katrina  •  Job date: Jun, 2021

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Absolute domestics have been fantastic to deal with. Macey always did a beautiful job with the cleaning! As a company they have excellent communication and customer service. I highly recommend them for anyone looking at getting a cleaner!"

    29th Jun, 2021  •  Rating by: Sheree Lawrence  •  Contact: Macey Smythe  •  Job date: Jun, 2021

    Customer Service Absolute Domestics responded:
    "Hi Sheree, thank you for sharing this terrific feedback about your cleaner Macey and we're thrilled you love the service! Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Gill is very lovely to deal with and does a great job and provides a great cleaning service every time, Used for the past couple years now and had no issues. 100% Would recommend.
    Thanks
    Thomas"

    26th Jun, 2021  •  Rating by: Thomas  •  Contact: Gill  •  Job date: Jun, 2021

    Customer Service Absolute Domestics responded:
    "Hi Thomas, we are so pleased to hear how happy you are with the work that your cleaner Gill does. Thanks for sharing. Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Craig is excellent. Pleasant, thorough and a very good cleaner, one of the best I’ve had. In the past I have had to reclean or revacuum areas after the cleaner has left, but I don’t have to do that with Craig as he cleans well. I highly recommend both Craig and Absolute Domestics. It was a happy day when I found this company."

    21st Jun, 2021  •  Rating by: Diane  •  Contact: Craig Clark  •  Job date: Jun, 2021

    Customer Service Absolute Domestics responded:
    "Hi Diane, we are thrilled to hear how happy you are with your cleaner Craig and thank you for sharing. Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Absolute domestics have always supplied good cleaners, and can usually provide a fill in if your usual cleaner is away. We have a fortnightly clean to get the house reset to "calm" and its heaven walking into all the bathrooms, floors and kitchen surfaces sparkling"

    17th Jun, 2021  •  Rating by: Tina  •  Contact: Absolute domestics  •  Job date: Jun, 2021

    Customer Service Absolute Domestics responded:
    "Hi Tina, thank you for sharing this experience with others considering booking a cleaner. It's great to hear how much you love the service! Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "We couldn't be more pleased with the work Rachel does for us. She goes beyond what one expects . Nothing is a problem."

    17th Jun, 2021  •  Rating by: Alan  •  Contact: Rachel Cadwallender  •  Job date: Jun, 2021

    Customer Service Absolute Domestics responded:
    "Hi Alan, that's great to hear! Thanks for sharing, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Cerise is always extremely punctual, and often stays somewhat longer than the two hours for which she is paid in order to finish the cleaning job to her satisfaction."

    17th Jun, 2021  •  Rating by: Don  •  Contact: Cerise Blagrove  •  Job date: Jun, 2021

    Communication:100%
    Quality:90%
    Reliability:100%
    Value:100%
    Overall:98%

    "I have used Absolute Domestics for quite some time and always found them to care about who they send and the checking to make sure I am happy. The individual cleaners change from time to time pending their own circumstances but the agency always finds someone as good to replace that person. I hold them in high regard.
    I had only 1 cleaner who I did not gel with, no problem she was replaced before next weekly clean. Thank you for that attention to detail."

    17th Jun, 2021  •  Rating by: Barry  •  Contact: Absolute Domestics  •  Job date: Jun, 2021

    Customer Service Absolute Domestics responded:
    "Hi Barry, thank you for taking the time to share this lovely feedback about your service. Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Karen is great. Always reliable, very pleasant and helpful, and she does a great job!"

    17th Jun, 2021  •  Rating by: Eleanor  •  Contact: Karen Hinemoa  •  Job date: Jun, 2021

    Customer Service Absolute Domestics responded:
    "Thanks Eleanor, that's great to hear! Regards, Absolute Domestics"
    Communication:90%
    Quality:90%
    Reliability:100%
    Value:90%
    Overall:93%

    "Absolute Domestics have been great when providing a weekly cleaning service. My current cleaner is just the best. Gets in and does an excellent job. They have also been great in sourcing a replacement cleaner when one leaves or one goes on holiday.
    Highly recommended!"

    17th Jun, 2021  •  Rating by: Joanne  •  Contact: Alina  •  Job date: Jun, 2021

    Customer Service Absolute Domestics responded:
    "Hi Joanne, thank you for your recommendation. It's great to hear how happy you are with your current cleaner. Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Marissa is the best cleaner I have ever had. She's very thorough, always has a smile on her face and goes the extra mile."

    17th Jun, 2021  •  Rating by: Lizzi  •  Contact: Marissa davies  •  Job date: Jun, 2021

    Customer Service Absolute Domestics responded:
    "Hi Lizzi, it's terrific to hear that your cleaner Marissa is the best cleaner you have ever had! Thanks for sharing. Regards, Absolute Domestics"
    Communication:100%
    Quality:90%
    Reliability:100%
    Value:100%
    Overall:98%

    "Shari does a very thorough job. She accepts direction and suggestions willingly, and has an intelligent approach to finding the best way of doing things. She is the best cleaner we have had from Absolute Domestics."

    15th Jun, 2021  •  Rating by: John  •  Contact: Shari  •  Job date: Jun, 2021

    Customer Service Absolute Domestics responded:
    "Hi John, we love hearing that your cleaner Shari is the best cleaner you have ever had and is doing a terrific job. Thanks for sharing, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "A pleasant girl who got on with the job, and everything looks good to me.
    As I am unable to walk much at all at the moment, this has been wonderful.

    Thank you Joan"

    15th Jun, 2021  •  Rating by: Joan  •  Contact: Astraea  •  Job date: Jun, 2021

    Customer Service Absolute Domestics responded:
    "Ji Joan, it's great to hear how helpful it has been having help with the cleaning and we thank you for your kind words. Regards, Absolute Domestics"
    Communication:0%
    Quality:0%
    Reliability:0%
    Value:0%
    Overall:0%

    "Communication was poor and slow. There were days in between responding to text messages and I was having to chase a response just to get an initial visit. In the end the appointment that was finally agreed was cancelled by the cleaner because they had something else on. It was such a hassle and wasted a couple of weeks of my time. I would not recommend."

    15th Jun, 2021  •  Rating by: Aleisha  •  Contact: farah  •  Job date: Jun, 2021

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Everything is fine."

    14th Jun, 2021  •  Rating by: Meg  •  Contact: Gillian Holcombe  •  Job date: Jun, 2021

    Customer Service Absolute Domestics responded:
    "Thanks Meg! Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Bridget is easy to work with, reliable, flexibility is there when we’ve last minute changes to the dates we require her service of cleaning. Bridget dies a great job overall and for us personally I think it’s been a good pair up! Thank you Bridget for all your help with the cleaning, you’re a great help to the family."

    14th Jun, 2021  •  Rating by: Sharmini  •  Contact: Bridget  •  Job date: Jun, 2021

    Customer Service Absolute Domestics responded:
    "Hi Sharmini, thank you for taking the time to share this lovely feedback about your cleaner Bridget who sounds like the perfect fit for your home! Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:98%

    "Krisztina has been reliable, thorough, and easy to deal with since starting almost a year ago. So happy to have been paired with her."

    14th Jun, 2021  •  Rating by: Sheryl  •  Contact: Krisztina  •  Job date: Jun, 2021

    Customer Service Absolute Domestics responded:
    "Hi Sheryl, we are so pleased to hear how happy you are with your cleaner Krisztina. Thanks for sharing. Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Mariam is amazing and 100% reliable. She's a pleasure to have in our home and we love the fresh scent of the house after she's done. HIGHLY RECOMMEND A PROMOTION/PAY RISE."

    14th Jun, 2021  •  Rating by: Tina  •  Contact: Mariam Ishak  •  Job date: Jun, 2021

    Communication:50%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:88%

    "Craig is a very nice person - a good worker who does his job well. I have honestly had ~ some very lazy, rough cleaners (who have done $worth of damage) but Craig, is not one of them. I have arthritis in my hands - etc, so I just do - some of my home cleaning now (that is honestly not - a poor me ~ smiley face).
    Craig and I work - as a team. I look forward to Craig coming in. We do not pay minimum wage and we pay our workers petrol (within Tauranga and a sensible car only). We genuinely care and ~ truly appreciate."

    12th Jun, 2021  •  Rating by: Robyn  •  Contact: Craig Clark  •  Job date: Jun, 2021

    Customer Service Absolute Domestics responded:
    "Hi Robyn, thank you for sharing this lovely feedback about your cleaner Craig and your genuine care and appreciation for our workers. Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Shana is a very efficient and is a nice person happy with her cleaning and general work around my unit."

    11th Jun, 2021  •  Rating by: David Brooks  •  Contact: Shana Lang  •  Job date: Jun, 2021

    Customer Service Absolute Domestics responded:
    "Hi David, thank you for your terrific feedback about your cleaner Shana. Regards, Absolute Domestics"
    Communication:90%
    Quality:100%
    Reliability:90%
    Value:80%
    Overall:90%

    "A really delightful person and such a hard worker.
    I am only leaving Absolute Domestics due to ill health and I will be living with my daughter for a while.
    I would be delighted to continue with this service if I return home."

    24th May, 2021  •  Rating by: Lynn  •  Contact: Aurora  •  Job date: May, 2021

    Customer Service Absolute Domestics responded:
    "Hi Lynn, thank you for this lovely feedback and we wish you all the best with your health. Kind regards, Absolute Domestics"
    Communication:50%
    Quality:100%
    Reliability:100%
    Value:80%
    Overall:83%

    "Gloriana was fantastic, always professional and completing the job to the highest standard. She responded to feedback and requests for specific jobs in a friendly and professional manner."

    19th May, 2021  •  Rating by: Tina  •  Contact: Gloriana Bowen  •  Job date: May, 2021

    Customer Service Absolute Domestics responded:
    "Hi Tina, we love hearing how happy you are with the work completed by your cleaner Gloriana. Thanks for sharing! Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Michael was an excellent cleaner. Reliable, prompt and thorough. Communication from Absolute Domestics was very good."

    18th May, 2021  •  Rating by: Zac  •  Contact: Michael Ensor  •  Job date: May, 2021

    Customer Service Absolute Domestics responded:
    "Hi Zac, thank you for this terrific 5 star review of your cleaner Michael. Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Extremely happy with the service provided. The cleaner was efficient and always did a great job...would highly recommend. Absolute domestics were very easy to deal with on the phone and followed up to ensure we were happy with the cleaner."

    12th May, 2021  •  Rating by: Sharon  •  Contact: Morgan Dennis  •  Job date: May, 2021

    Customer Service Absolute Domestics responded:
    "Hi Sharon, we are so pleased to hear how happy you are with your cleaning service. Thank you for your recommendation. Regards, Absolute Domestics"
    Communication:100%
    Quality:90%
    Reliability:100%
    Value:100%
    Overall:98%

    "Had no problems with Absolute. Although had three cleaners - was a lapse between while another one was found. Nothing wrong with cleaners - just change of circumstances."

    4th May, 2021  •  Rating by: Pamela  •  Contact: Danielle  •  Job date: May, 2021

    Customer Service Absolute Domestics responded:
    "Thanks Pamela, we really appreciate your feedback. Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Absolutely impeccable cleaning and great communication. The best cleaner we have ever had."

    28th Apr, 2021  •  Rating by: Paul  •  Contact: Gina  •  Job date: Apr, 2021

    Communication:80%
    Quality:90%
    Reliability:100%
    Value:100%
    Overall:93%

    "Okba was friendly, professional and punctual, she did a great job getting our house into shape and I would highly recommend her."

    9th Apr, 2021  •  Rating by: Karen  •  Contact: Okba  •  Job date: Apr, 2021

    Customer Service Absolute Domestics responded:
    "Hi Karon, thank you for sharing this terrific feedback about your cleaner Okba. Regards, Absolute Domestics"
    Communication:90%
    Quality:90%
    Reliability:90%
    Value:90%
    Overall:90%

    "Eve is an excellent cleaner and a lovely person to have around.
    Hard worker, detailed and very pleasant manners.
    I would highly recommend Eve!"

    9th Apr, 2021  •  Rating by: Daan  •  Contact: Eve  •  Job date: Apr, 2021

    Customer Service Absolute Domestics responded:
    "Hi Daan, we are so pleased to hear how much you love having your cleaner Eve around and thank you for your recommendation. Regards, Absolute Domestics"
    Communication:100%
    Quality:90%
    Reliability:100%
    Value:100%
    Overall:98%

    "Ta'mar is a pleasure to have in our house. She has cleaned only once so far. I am looking forward to her coming again."

    31st Mar, 2021  •  Rating by: Biddy  •  Contact: Ta'mar  •  Job date: Mar, 2021

    Customer Service Absolute Domestics responded:
    "Hi Biddy, thank you for sharing this wonderful feedback! Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Caylee was an absolutely wonderful cleaner! Always done a great job and had great conversation.
    She even came around before her first time cleaning to have a meet and great and get to know the dogs before hand, it was really lovely.
    Absolute Domestics were very easy to deal with, made quick contact and made sure to follow up to make sure I was happy.
    10/10 would recommend."

    12th Feb, 2021  •  Rating by: Tessa  •  Contact: Caylee  •  Job date: Feb, 2021

    Customer Service Absolute Domestics responded:
    "Hi Tessa, thanks ever so much for your 10 out of 10 rating for your cleaner Caylee. That's great to hear! Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Nadia is an absolute treasure. I love coming home from work on the day Nadia has cleaned. She gives 100%, the results are beautiful. Nadia is also a wonderful person to deal with. Excellent communication, considerate, respectful of our family and home. When family members are home while she is working Nadia speaks politely, kindly and in a warm friendly manner. She shows initiative in her work. She certainly represents the company without fault."

    11th Feb, 2021  •  Rating by: Ruth  •  Contact: Nadia Smith  •  Job date: Feb, 2021

    Customer Service Absolute Domestics responded:
    "Hi Ruth, it's terrific to hear how much you love having your cleaner Nadia look after the family home. Thank you for sharing. Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Amazing amazing!! I highly recommend Absolute Domestics to anyone that needs help with the cleaning. Bronwyn and Krystal were amazing, they were reliable, worked fast and to a high standard. Thank you so much!!"

    9th Feb, 2021  •  Rating by: Joanna Smales  •  Contact: Bronwyn & Krystal  •  Job date: Feb, 2021

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Macey is amazing! So thorough and always a pleasure. Would heartily recommend Absolute Domestics to anyone!"

    27th Jan, 2021  •  Rating by: Nicky  •  Contact: Macey  •  Job date: Jan, 2021

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:70%
    Overall:93%

    "Was very happy with Vanessa Prompt polite consciensious"

    27th Jan, 2021  •  Rating by: Denise  •  Contact: Denise Spencer  •  Job date: Jan, 2021

    Communication:100%
    Quality:90%
    Reliability:100%
    Value:90%
    Overall:95%

    "Good and reliable service. Would recommend this cleaning company."

    13th Jan, 2021  •  Rating by: Nicky  •  Contact: Aurora  •  Job date: Jan, 2021

    Customer Service Absolute Domestics responded:
    "Hi Nicky, thanks for recommending our service and we are so pleased to help! Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Leeca was amazing!! We were so so so lucky to have her! Would 100% recommend!!!"

    6th Jan, 2021  •  Rating by: Soleil Sutherland  •  Contact: Leeca  •  Job date: Jan, 2021

    Customer Service Absolute Domestics responded:
    "Hi Soleil, thank you for sharing this terrific feedback about your cleaner Leeca. Regards, Absolute Domestics"
    Communication:80%
    Quality:100%
    Reliability:100%
    Value:80%
    Overall:90%

    "excellent work always
    always on time"

    25th Nov, 2020  •  Rating by: Colleen  •  Contact: Amanda  •  Job date: Nov, 2020

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Kim was a reliable person to deal with. All her work was very thorough and finished to a high standard - it is such a pity we are shifting or I would be keeping her on. I enjoyed her work ethics and her attention to detail."

    25th Sep, 2020  •  Rating by: Jennifer  •  Contact: Kim  •  Job date: Sep, 2020

    Customer Service Absolute Domestics responded:
    "Hi Jennifer, thanks for the great feedback about your cleaner Kim. If we can help in your new location please let us know. Regards, Absolute Domestics"
    Communication:20%
    Quality:20%
    Reliability:10%
    Value:10%
    Overall:15%

    "I was charged for the full 2 hours cleaning but the cleaner was only at house for 85 minutes and spent 15 minutes on break and needlessly repeatedly asking the same questions about what cleaning to do. Very unimpressed. Complaint email to company also ignored"

    22nd Sep, 2020  •  Rating by: Mel  •  Contact: Echenada unamadu  •  Job date: Sep, 2020

    Customer Service Absolute Domestics responded:
    "Hi Mel, With over 28 years in the domestic cleaning industry and providing work for thousands of cleaners throughout New Zealand, we value your feedback and would love the opportunity to rectify this for you. Your cleaner should have cleaned for you for 2 hours so please give us a call so that we can arrange for her to return to provide the extra time or a replacement cleaner can be organised. Regards, Absolute Domestics "
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Samara was very pleasant, on time, very thorough, very helpful and willing to go the extra mile. Unfortunately I had to cancel further cleans with Samara as my cleaner of 7 years returned unexpectedly otherwise I would have been happy to continue on with Samara.
    Many thanks
    Diane Walker"

    9th Sep, 2020  •  Rating by: Diane  •  Contact: Samara  •  Job date: Sep, 2020

    Customer Service Absolute Domestics responded:
    "Hi Diane, thank you for sharing this terrific feedback about your cleaner Samara. Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Ingrid was an honest, trustworthy and hardworking cleaner. She always left out home in pristine condition and we valued the service she provided."

    1st Jul, 2020  •  Rating by: Laura  •  Contact: Ingrid @ Absolute Domestics  •  Job date: Jul, 2020

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Amazing service. Always went above and beyond with cleaning - we always noticed little things like our daughters teddies lined up and her pjs folded. Little details that made us feel like the service went above and beyond."

    16th Jun, 2020  •  Rating by: Jordan  •  Contact: Lu Alach  •  Job date: Jun, 2020

    Customer Service Absolute Domestics responded:
    "Hi Jordan, we are thrilled to hear how happy you are with the service provided. Thanks for sharing. Regards, Absolute Domestics"
    Communication:100%
    Quality:90%
    Reliability:100%
    Value:100%
    Overall:98%

    "Jing was the regular cleaner for the past couple of years. His service and reliability were excellent during this time."

    19th May, 2020  •  Rating by: Colleen Ambrose  •  Contact: Jing Voluntad - Absolute Domestics  •  Job date: May, 2020

    Customer Service Absolute Domestics responded:
    "Hi Colleen, thanks for the terrific feedback about your cleaner Jing. Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Very good cleaning service provided by Mikhaela from Absolute Domestics."

    14th May, 2020  •  Rating by: Alice  •  Contact: Mikhaela Santos  •  Job date: Mar, 2020

    Customer Service Absolute Domestics responded:
    "Thanks for the lovely feedback Alice! Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Gwen did a great job of cleaning our home. She came twice a month, was always prompt and we were very happy with her work. We would highly recommend asking for Gwen - five stars from us."

    11th May, 2020  •  Rating by: Kate  •  Contact: Gwendolin Chuk  •  Job date: May, 2020

    Customer Service Absolute Domestics responded:
    "Hi Kate, thank you for the 5 star rating of your cleaner Gwen. It's great to hear how much you love the service. Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:90%
    Value:90%
    Overall:95%

    "Very happy with this company. They always ring to check that their representative has performed to standard and that I as customer am 100% happy. They have always employed good people, easy to have in your home. There was only one cleaner who I was say 90% happy with and when the company rang me I expressed that, I did not see that cleaner again, no questions asked - just a new cleaner introduced herself to me and we were all happy again. Well done to this company."

    8th May, 2020  •  Rating by: Barry  •  Contact: Absolute Domestics  •  Job date: May, 2020

    Customer Service Absolute Domestics responded:
    "Hi Barry, thank you for taking the time to share this lovely feedback. It's great to hear how much you love the service and the cleaner we sent you. Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Helen is lovely, very reliable and trustworthy and is a great thorough cleaner. She asks and makes sure there isnt anything she could do differently or better, but always does a great job anyway. She will be missed!!"

    8th May, 2020  •  Rating by: Jenny  •  Contact: Helen Atkinson  •  Job date: May, 2020

    Customer Service Absolute Domestics responded:
    "Hi Jenny, we love hearing how reliable and trustworthy your cleaner Helen is. Thanks for sharing. Regards, Absolute Domestics"
    Communication:100%
    Quality:90%
    Reliability:100%
    Value:50%
    Overall:85%

    "Wee bit pricey but I've had no issues with the quality of service for regular cleaning"

    12th Mar, 2020  •  Rating by: Ryan  •  Contact: Michele  •  Job date: Mar, 2020

    Customer Service Absolute Domestics responded:
    "Thanks for the great feedback Ryan, we're so glad you're enjoying the service. Regards, Absolute Domestics"
    Communication:90%
    Quality:90%
    Reliability:90%
    Value:90%
    Overall:90%

    "Great service and nice people."

    5th Mar, 2020  •  Rating by: Kelly  •  Contact: David Monaghan  •  Job date: Feb, 2020

    Customer Service Absolute Domestics responded:
    "Hi Kelly, thank you for your lovely feedback. Regards, Absolute Domestics"
    Communication:80%
    Quality:70%
    Reliability:50%
    Value:30%
    Overall:58%

    "I've been using this cleaning agency for approximately 18 months for fortnightly house cleans. We've had 5 cleaners within that time. The first cleaner was (Jo) was thorough, efficient and reliable. The second, a team of two women, didn't do all the tasks they agreed to. The bathroom didn't look like it was cleaned at all. They were asked to come in the afternoon and turned up in the morning when my children were in the middle of their homeschooling activities. I asked for a different cleaner. The third cleaner (Kim) did a reasonably good job, however was very unreliable. She would usually phone on the day she was meant to be cleaning saying she was running up to 1.5 hours late or she'd say she had mixed the days/ weeks up and couldn't come at all. The cleaner and agency were aware that I required a reliable cleaner who could come at the agreed time to fit around the routine of my homeschooled children. The fourth cleaner was thorough and reliable however left the agency after doing 3 cleans for us. For $33 per hour I expect more consistency and reliability."

    5th Mar, 2020  •  Rating by: Kathy  •  Contact: Vivienne  •  Job date: Mar, 2020

    Customer Service Absolute Domestics responded:
    "Hi Kathy, we understand your need for consistency and reliability and while we can't control all elements of your service we will do our best to find you a cleaner that meets your requirements. Regards, Absolute Domestics"
    Communication:100%
    Quality:90%
    Reliability:90%
    Value:100%
    Overall:95%

    "I was very happy with the service provided by Absolute Domestics. I would definitely recommend them."

    17th Feb, 2020  •  Rating by: Jackie  •  Contact: Sarah Bauern  •  Job date: Dec, 2019

    Customer Service Absolute Domestics responded:
    "Thanks for your recommendation Jackie!"
    Communication:90%
    Quality:90%
    Reliability:90%
    Value:80%
    Overall:88%

    "Dave has been an excellent home cleaner for us. He has always been reliable and has always done what was asked of him, his work has always been first class. He has also communicated well when needing supplies and when things needed bringing to our attention. I''d have no trouble rehiring Dave or recommending him to other people."

    12th Feb, 2020  •  Rating by: Brett  •  Contact: Dave  •  Job date: Feb, 2020

    Customer Service Absolute Domestics responded:
    "Thanks for your terrific recommendation of your cleaner Dave! Regards, Absolute Domestics"
    Communication:100%
    Quality:90%
    Reliability:100%
    Value:100%
    Overall:98%

    "Good work. Always on time."

    5th Feb, 2020  •  Rating by: Bob  •  Contact: Donna  •  Job date: Feb, 2020

    Customer Service Absolute Domestics responded:
    "Great to hear, thanks Bob."
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "They were great. Cleaned everything they were asked to do and more. They were always there when they said they would be and would check ahead of time if we were OK with any changes."

    4th Feb, 2020  •  Rating by: Liz  •  Contact: Shireen & Aboo  •  Job date: Feb, 2020

    Customer Service Absolute Domestics responded:
    "Hi Liz, thank you for sharing this lovely feedback about your cleaners. Regards, Absolute Domestics"
    Communication:80%
    Quality:20%
    Reliability:100%
    Value:20%
    Overall:55%

    "We would like to leave a well considered and balanced review:
    1. we have used this company in both Australia and New Zealand on various occasions throughout the past 6 years
    2. Over the past 6 months we have had about 4 cleaners allocated to clean our home for a weekly clean.
    3. Two patterns have emerged (1) cleaners are initially fairly good, or in one case very good, then the standard very quickly drops and jobs are left undone / poorly done of (2) the cleaning has been absolutely unsatisfactory - as if the cleaner was there for one hour out of five
    4. We have had friendly staff on the phone, however when we have had certain requests they have not been met
    5. We would NOT recommend this service if you have expectations of hard working, thorough cleaners with attention to detail and consistency"

    3rd Feb, 2020  •  Rating by: E.  •  Contact: Susan  •  Job date: Feb, 2020

    Customer Service responded:
    "Hi Elisa, thank you for your feedback here and over the phone regarding the cleaners you have had. While we obviously wish you had a five star experience, we regret we have been unable to meet your expectations. Regards, Absolute Domestics"
    Communication:100%
    Quality:70%
    Reliability:100%
    Value:70%
    Overall:85%

    "Gerri has been extremely polite and lovely do deal with. He is very eager to do a good job. Unfortunately the cleaning did not quite meet our expectations - it did not appear thoroughly cleaned and sometimes some areas seemed to have been completely missed out."

    29th Jan, 2020  •  Rating by: Janett  •  Contact: Gerri Gandi  •  Job date: Dec, 2019

    Customer Service responded:
    "Hi Janett, we are sorry to hear that your cleaner did not meet your expectations and your feedback when cancelling gave us the impression that everything had gone well. If you change your mind and want to try someone different please let us know. We'd love the opportunity to fix this for you. Regards, Absolute Domestics"
    Communication:90%
    Quality:80%
    Reliability:80%
    Value:20%
    Overall:68%

    "For the amount charged 33 per hour, the level of cleaning was insufficient."

    23rd Jan, 2020  •  Rating by: Steve  •  Contact: Harmony Ferreia  •  Job date: Jan, 2020

    Customer Service responded:
    "Hi Steve, please give us a call on 0800663987 to discuss what was achieved in the timeframe allocated. Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Ladda did a great job the house was spotless she was very thorough and she is a pleasure to deal with"

    30th Dec, 2019  •  Rating by: Tracey  •  Contact: Ladda  •  Job date: Dec, 2019

    Customer Service responded:
    "Hi Tracey, thank you for this lovely feedback about your cleaner Ladda. Regards, Absolute Domestics"
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "All the staff reference checked, police checked, insured and trained. Brilliant cleaners Cheryl and Michael"

    1st Jun, 2019  •  Rating by: Sandra  •  Contact: Sandra  •  Job date: Jun, 2019

    Communication:50%
    Quality:0%
    Reliability:80%
    Value:0%
    Overall:33%

    "This company is a total joke. Hired them for an End of Lease clean (and they are still calling it an end of lease clean). There was rubbish in one of the draws, rice left in a cupboard, marks on walls, dirt on window cils, a dirty mirror and just generally not clean. No idea what work the cleaner did in three hours, but all that was done was vacuuming and mopping. I think the cleaner took her time because she was called last minute by her boss to clean (not my problem though). I will not have to litigate this through the courts to recover the money lost for having my landlord to have a cleaner come over and fix up their mess! I got an email from the companies "Chairman" demanding payment for the cleaning services. Not happening! You've caused me a loss already due to the negligence of this cleaner"

    26th Oct, 2018  •  Rating by: Luke  •  Contact: Vicki  •  Job date: Apr, 2018

    Customer Service responded:
    "Hi, unfortunately we weren't aware of this review so are not able to comment on the details of your service from last year. Our cleaners work to your instructions in the timeframe provided and we are sorry that you were disappointed with what was achieved in the time allocated. Regards, Absolute Domestics"
    Communication:0%
    Quality:0%
    Reliability:0%
    Value:0%
    Overall:0%

    "3 hour service =$180 nothing was done in three hours I was expecting whole hour to be completed only 1 bathroom cleaned and two windows. Waste of money really never hire this company always give contract to complete whole hour at fixed price via other cleaners. This was number one on google I believe only because the company is doing well internationally or is ripping others off with there bogus cleaning service.

    After the clean they said this sort of job will take 10 hours to complete if they told me from the start they can't do this job I would of hire other cleaner from the start. Very disappointed"

    9th May, 2017  •  Rating by: Shane  •  Contact: Monica  •  Job date: May, 2017

    Communication:0%
    Quality:0%
    Reliability:50%
    Value:0%
    Overall:13%

    "I paid $300 for a six hour end-of-tenancy clean. I asked for general clean, with special attention to windowframes, lightshades, ceilings and floors.

    In six hours, she cleaned the windowframes, two light shades, and broke another lightshade.

    There was a smear of tomato sauce still on the floor. There were still cobwebs in the corners.

    When I complained, the company rang back to say:

    - she had done the ceilings (she clearly hadn't)

    - the smudge on the floor was rust and she'd scrubbed and scrubbed it (I sprayed it and it wiped up immediately)

    - she had done all the lightshades (ahahaha yeah right - they had not been touched, I have photos).

    - they implied that my house was totally filthy and that I should have booked three days (at $50 an hour).

    They grudgingly offered that she could come back and clean the lightshades "again".

    I am FURIOUS.

    I paid other cleaners to come in the next day, and they blitzed everything in six hours easily. And they only cost $20/hr!"

    11th Mar, 2017  •  Rating by: Donnelle  •  Contact: Betty  •  Job date: Mar, 2017

    Communication:0%
    Quality:0%
    Reliability:0%
    Value:0%
    Overall:0%

    "I\'m absolutely appalled by the service provided AD. Poor communication with staff, unhelpful over the phone. Clean was mediocre. Give them a miss! 3 hr clean = 150 dollars. Cleaner gets 30 dollars per hour. That\'s a nice 20 per hour for company that does bugger all. Give a miss."

    25th May, 2011  •  Rating by: Orchid  •  Contact: Glenda/Katrina  •  Job date: May, 2011

    Communication:25%
    Quality:0%
    Reliability:50%
    Value:0%
    Overall:19%

    "I was looking for a company to spring clean my house, top to bottom. Saw varies ads for this and settled on this company.

    Spring clean it was not, i was disappointed and have not used them since."

    9th Feb, 2007  •  Rating by: Kerryn  •  Contact: Sorry, Name Is Forgotten  •  Job date: Nov, 2006