Albany Auto Centre / Automotive servicing, repairs and mechanics

Is Albany Auto Centre your business?
  • 100%
    "Just picked up my car from these guys. I failed my WoF for a broken indicator. I rang earlier in the week and booked in; on the day, they rang and advised me on availability of parts and gave me rough pricing. Later in the afternoon, my light was as good as new! They even took my car back to VTNZ and got my WoF for me! I came back here (2nd time) even though the first job didn't fix my previous problem - the customer service is great and they don't try to force any upselling on you. Highly recommend!"
    Rating by: Renee  |  Rating posted: 19th Feb, 2016  |  Contact: Scott?  |  Job date: Feb, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    19th Feb, 2016More details…
  • 98%
    "I have been a customer at Albany Auto Centre for over twelve years. I continue to take my car there, despite no longer living in the area, because of their superior customer service, clear communication skills, and because I know they will do a good job.

    I've tried other mechanics over the years that have been more convenient to home or work, but I have never found another business that that is as good all round.

    Scott and the team often go above and beyond, and I cannot recommend them highly enough."

    Rating by: Justine  |  Rating posted: 17th Jun, 2015  |  Contact: Scott  |  Job date: Jun, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    17th Jun, 2015More details…
  • 100%
    "Outstanding job, I have used them four times with some repairs done the same day and at a good price"
    Rating by: Danny Aitken  |  Rating posted: 21st Mar, 2015  |  Contact: Scott  |  Job date: Mar, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    21st Mar, 2015More details…
  • 0%
    "Albany Auto Centre charged me $40 to inspect my jammed car window and me quoted me $380 + gst to replace the window regulator.

    Took the car elsewhere, it only needed a new clip to hold glass on to regulator. Cost $1 for clip and $60 for labour.

    Summary:
    Either the $40 inspection was not carried out
    or they did not know what they were looking for
    or they were not being honest about the work and costs required.

    Or it's just a miracle my window is working again with just a new clip. Either way, I do not recommend this business."

    Rating by: Tracie  |  Rating posted: 15th Sep, 2014  |  Contact: On reception (Brian?)  |  Job date: Sep, 2014
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    15th Sep, 2014More details…
  • 100%
    "Fantastic service, I refuse to go anywhere else and would highly recommend. Also went out of there way when they didn\'t have to, now that is what I call service !

    One very happy customer - thanks Scott :)"

    Rating by: Kim  |  Rating posted: 11th Apr, 2013  |  Contact: Scott  |  Job date: Apr, 2013
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    11th Apr, 2013More details…
  • 100%
    "Absolutely awesome mechanics!!

    Don\'t use anyone else before giving them a try.

    Very fair prices, amazing quality!

    They even go out of their way to get your car to you!

    I will never go anywhere else.

    Thanks Scotty and team for always doing such a great job!"

    Rating by: Ryton  |  Rating posted: 10th Aug, 2012  |  Contact: Scotty  |  Job date: Jun, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    10th Aug, 2012More details…
  • 100%
    "We have been a customer of Scotts for over 10 years now and have been very pleased with him and his team. They provide a great service and will go that little extra mile when something needs to be done. Thanks guys."
    Rating by: Bruce   |  Rating posted: 9th Oct, 2011  |  Contact: Scott  |  Job date: Jun, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    9th Oct, 2011More details…
  • 95%
    "I have been a customer for over 10 years and have been loyal because they are reliable and good to work with."
    Rating by: LS  |  Rating posted: 25th Sep, 2011  |  Contact: Scott  |  Job date: Sep, 2011
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    25th Sep, 2011More details…
  • 100%
    "Having used AAC for the past few years i am still highly impressed with their service. Constant updates throughout the job and always seem to be able to oblige when necessary. Recommended to many. Happy camper!!"
    Rating by: Tony  |  Rating posted: 15th Dec, 2010  |  Contact: Scott  |  Job date: Dec, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    15th Dec, 2010More details…
  • 100%
    "These guys are fantastic! I've never been to a better mechanic. They're always courteous, do the work on time and call when there's something unexpected."
    Rating by: Kitanai  |  Rating posted: 14th Feb, 2010  |  Contact: Scott  |  Job date: Oct, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    14th Feb, 2010More details…
  • 100%
    "These guys rock - been using them for 3 years now. Always professional and communicate before they do anything. Highly recommended. A mechanic a girl can trust."
    Rating by: Joanna  |  Rating posted: 24th Jun, 2009  |  Contact: Scott  |  Job date: Jun, 2009
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    24th Jun, 2009More details…
  • 93%
    (no comment)
    Rating by: Candace  |  Rating posted: 12th Oct, 2008  |  Contact: Scott  |  Job date: Oct, 2008
    Communication: 90%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    12th Oct, 2008More details…

Unauthenticated ratings (2)

  • 100%
    "Great team of mechanics!!!"
    Rating by: Paula  |  Rating posted: 14th Dec, 2010  |  Contact: Scott  |  Job date: Dec, 2010
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Paula, 14th Dec, 2010More details…
  • 100%
    "Great service, Scott was awesome."
    Rating by: Brent   |  Rating posted: 17th Jan, 2008  |  Contact: Scott  |  Job date: Jan, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    This rating has not been authenticated so it doesn't count towards the overall rating
    Brent , 17th Jan, 2008More details…

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