Allied Pickfords / Moving Companies in Dunedin Area

Allied Pickfords is unregistered. Before hiring them, consider these registered businesses nearby:

  • 40%
    "We were quoted a fixed price for a complete pack-up, move and placement (not unpack) at our new house which was only two blocks away. We also paid for a subcontractor (taken on by Allied Pickfords) to move our spa pool to the new address.
    They came the day before and started packing up our belongings but left with the job probably only 30% complete. The next day they came back with more people and continued packing but did not start loading the truck until mid-afternoon as they had totally underestimated the manpower required to do the job.

    There was a very heavy freestanding wardrobe that needed to be moved and they had been warned that it was a tricky job, but they didn't have the correct equipment (flat trolley) and instead used a hand trolley, causing significant damage to the walls and door of the house we were leaving (which needed to be repaired).

    The spa pool movers came in the afternoon to do the job but the AP truck was blocking our driveway and they didn't move it, so the spa movers left again without doing the job.

    This meant that the AP guys ended up moving the spa at about 8pm when it was far too dark to put it where we wanted around the back of the house, so it remains in the wrong place and needing to be moved still.

    They damaged some of our paintings by not packing them properly, and when I asked Mr. Powell about compensation he dismissively told me that because I hadn't taken out their (extremely expensive) moving insurance they weren't interested in paying for the repairs, despite this being due to negligent packing on their part. The reality is that the repairs should cost less than the insurance excess of $150 so the situation would have been the same anyway. My insurance had covered us for the move but as above the excess is more than this claim is likely to be.

    Additionally, I went back to our old house later that night to check out whether everything had been taken, and found they had left the house unlocked with the rear doors wide open and all the lights on. Luckily there was nothing much left inside but anyone could have come along and damaged the house or taken something that had been left.

    I probably would not have bothered publishing a review about this if they had been more interested in dealing with me over my damaged items but the fact that the message I got was that they really didn't care at all makes me want to warn people that they are a lot less careful than they say they are and are not interested if you don't use their insurance. Also seem very disorganized with their communications and logistics.
    Rating by: Andrew  |  Rating posted: 23rd Jul  |  Contact: Rowan Powell  |  Job date: Jun, 2018
    Communication: 30%  |  Quality: 50%  |  Reliability: 20%  |  Value: 60%
    23rd JulMore details…
  • 18%
    "The saying, you get what you pay for is true for Allied Pickfords. Their communication has been terrible we have had to contact them both to confirm when they were picking up our belongings and also had to contact them to find out when they would be dropped off. We were given the estimated delivery date of the 19th of Jan, however, after there being no communication several days after this date. We spent two days getting an updated time of delivery, we discovered that they would not arrive until the 31st of Jan. Unbelievable. For a couple who are relocating this has caused a significant inconvenience, not only in terms of time but money. I would not recommend Allied Pickfords' service to anyone."
    Rating by: Jordan  |  Rating posted: 23rd Jan  |  Contact: Simon Hall and Tracey Henderson  |  Job date: Jan, 2018
    Communication: 0%  |  Quality: 30%  |  Reliability: 0%  |  Value: 40%
    23rd JanMore details…
  • 38%
    "I got four quotes with allied Pickfords being the second cheapest, about $250 more than the lowest. I had to pay at least seven days before the removal day, which I did do. On the day only packers and wrappers came. The next day the truck was late to actually do the removal. Because the property was sold and needed an exit inspection the next morning this meant that the property had to be cleared that very day. By 3pm the two men decided they would come back in the morning but I said that was not the agreement nor was it possible as the next day I had to drive from Christchurch to catch the Picton ferry. It was raining. I rang Allied Pickford Christchurch office and complained . After about an hour another truck arrived with about 6 young men... they just threw things into the back of the truck, dropped things and everything got very wet. It was extremely distressing. By 8pm everything was gone and I had cleaned everything and locked up. The next day I got an email from Allied Pickford saying I had to pay another $1500 to have my goods delivered to Wellington. Since there were two containers I assumed at least one would be delivered while I debated their inflated quote but after two weeks in Wellington nothing had arrived. Meanwhile we were camping in our new house awaiting our furniture, bedding, kitchen utensils etc. I phoned Allied Pickfords and was told nothing would be delivered until I paid the 'extra' bill and that everything was still in Christchurch. I argued that they could not hold my stuff hostage. Eventually they delivered one container and I eventually paid $750 to get the second one delivered. Antique furniture was damaged and all my woodworking equipment was severely rusty after being stored wet in a container for several weeks. It was so stressful and I felt powerless as they had my belongings. I simply would never, ever recommend Allied Pickfords to anyone."
    Rating by: William   |  Rating posted: 4th Aug, 2017  |  Contact: Grahame Hart  |  Job date: Apr, 2017
    Communication: 10%  |  Quality: 20%  |  Reliability: 70%  |  Value: 50%
    4th Aug, 2017More details…
  • 58%
    "Appalling administratively. We had 50 cu.m to store and move. If I had known my goods wouldn't remain in the same container they were loaded into on removal until redelivery I would never have engaged this company. As apparently they do not operate enough containers our things were loaded and unloaded 4 times before we received them at our new place! And guess what, we are now without an expensive 3-seater lounge sofa, a round outdoor table (for which we received the chairs!), a rattan 3-seater outdoor sofa, a shelving unit for CDs and we have only just started checking. No inventory was available or used on delivery of our goods so it will depend on what I can work out from our copy supplied on collection. caveat emptor!! I am appalled!!"
    Rating by: Leon  |  Rating posted: 6th Jun, 2017  |  Contact: Leon Bennett  |  Job date: Jun, 2017
    Communication: 60%  |  Quality: 50%  |  Reliability: 60%  |  Value: 60%
    6th Jun, 2017More details…
  • 3%
    "We have used Allied Pickfords many times (overseas and in NZ) however we will NEVER use them again after our most recent experience. We moved from Auckland to Christchurch. We were very careful when getting the quote and pointed out items that were fragile and/or needed special packaging. This was reflected in the quote (not cheap but we assumed from prior experience that Allied would give us the best service). We were told there would be two days pre-pack and a third day to complete the pack and uplift. As it turned out the packing was badly planned and under resourced and by the third day half the house had not been packed. Further, our specially identified items had not been export packed and had to be re packed taking more time. The packing was so slow and disorganised that the crew were still packing the container at 7pm - in the dark. They were by this stage very tired and of course mistakes happened - a piece of wooden furniture (which had no wrapping at all) was dropped and damaged. At this stage we sent the crew home as they were clearly too tired to work safely. The next day (when we were supposed to have left Auckland ) they came back to complete the uplift, however we had to leave as we were already way behind schedule. We left them to lock the door on the house and crossed our fingers that everything was going to get safely to Chch. The Chch crew were great, punctual and very helpful with the unpack however on unpacking our boxes it became clear what a woeful job had been done. Special items had not been export wrapped as agreed, obviously fragile items (ceramic, paintings etc) had not been bubble wrapped or treated as fragile, items had been badly stacked in the container and shifted and broke. We were hugely disappointed. We raised our concerns with the CEO who showed absolutely no interest in the issues we raised. His response was simply that the items had been shifted as required by the contract. He had no interest in the stress his company caused due to their delays, poor planning and lack of training, nor was he interested in the damage caused to our goods or the failure to meet the contract arrangements as to export wrapping. In short his attitude showed a complete lack of interest in customer service. Allied have a well-deserved reputation for excellence internationally. Allied in New Zealand are clearly not living up to this reputation."
    Rating by: Sally  |  Rating posted: 19th Aug, 2015  |  Contact: Auckland head office  |  Job date: Jul, 2015
    Communication: 0%  |  Quality: 10%  |  Reliability: 0%  |  Value: 0%
    19th Aug, 2015More details…
  • 88%
    "Great hard workers - job well done and all goods in one piece after travelling Auckland to Cambridge.

    Only comment is that their insurance is very expensive - shop elsewhere but packing and removal service fantastic."

    Rating by: Sue  |  Rating posted: 26th Mar, 2012  |  Contact: Trish O'Malley  |  Job date: Feb, 2012
    Communication: 90%  |  Quality: 80%  |  Reliability: 100%  |  Value: 80%
    26th Mar, 2012More details…
  • 28%
    "We were recommended Allied Pickfords for our move, and thought we\'d splurge on getting the packing and moving option. We were looking forward to a stress free move but it turned out to be anything but.

    Basically the moving guys had not gotten the information that they were to pack. We frantically packed for a while until they went back to the office and realized that they had been given the wrong information. Then they helped to pack but half was done, in boxes all chucked in and with nothing written on them etc.

    Everyone can make a mistake though. We felt that we didn\'t get what we paid for (since we did half of the packing!) so I wrote a complaint email to the lady we had been in touch with. No reply. At all.

    I contacted the manager and after a couple of days I got a reply where he says already had replied to this complaint and that basically it was a mistake on the day and so on. No mention at all about compensation or even a proper apology. It made me so furious - anyone can be excused for making a mistake but then to ignore it and half heartedly reply is so bad.

    I hope this review will prevent at least one person from hiring Allied Pickfords - they will gladly take your money but are awful to deal with. We move regularly and are both expats so we know heaps of people moving across town and across the world - I will always tell people that are moving to avoid using Allied Pickfords!

    Rating by: Malin  |  Rating posted: 28th Feb, 2012  |  Contact: Trish O'Malley And Graeme Burnett  |  Job date: Jan, 2012
    Communication: 0%  |  Quality: 60%  |  Reliability: 50%  |  Value: 0%
    28th Feb, 2012More details…
  • 13%
    "They came they trashed they went. After the move we were left with expensive items taken apart and peices missing, rubbish strewn all over the house, boxes not properly labelled, items damaged, items left at the house. They even got us to sign for insurance on the day and then denied we\'d ever signed anything. The south island manager and his boss in the north island were not very helpful. We\'ve moved house a number of times and never come across such an un professional and rude outfit."
    Rating by: Mick  |  Rating posted: 29th May, 2011  |  Contact: Tony Marriott  |  Job date: Mar, 2011
    Communication: 0%  |  Quality: 0%  |  Reliability: 50%  |  Value: 0%
    29th May, 2011More details…
  • 100%
    "Pleasant staff, very respectful of elderly lady who was moving.
    Gave an overall impression of trustworthiness and honesty.
    Was able to do job with only 1 weeks notice.
    Nothing damaged in shift.
    Really helpful driver.
    Wellington to Rotorua
    See also under proper name "Allied Pickfords"
    Rating by: Ray  |  Rating posted: 17th Dec, 2008  |  Contact: Jim McLaughlin  |  Job date: Dec, 2008
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    17th Dec, 2008More details…
  • 100%
    "Good pricing, great service and just a great company"
    Rating by: Glenis  |  Rating posted: 9th Feb, 2007  |  Contact: Simon  |  Job date: Feb, 2007
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    9th Feb, 2007More details…

Phone number

Physical address
8 Wharf Street
South Dunedin

Categories we service
Moving Companies

Areas we service
Nationwide, Dunedin Area

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