10 out of 10 you guys!!
It was noted that wiring for a power plug hadn\'t been run through the framing (not a big deal), but when mentioned, Craig blatantly lied to me and said it was an alarm wire and was stuffed up by my data/security contractor. That blew all the trust I had in him. Craig should also advise Andrew when he\'s lied to a customer, so that Andrew can coroborate his story, as Craig told us many things that turned… out to be very different when talking to Andrew.Craig changed the lighting plan on us during the pre-wire but didn\'t bother to tell us so when we got to the installation phase months later we were short so had to go and get more lights at full price.The isolation switch was wired in the wrong place and ended up being cut into a side panel of the kitchen joinery instead on in the wall along with the power points and is an absolute mess. When confronted he said it was my fault because we talked about it being in that location (this was back when we hadn\'t confirmed if power points and the isolation switches could go on the pantry wall). I then asked why if he knew that he could put the power points in the pantry wall wouldn\'t it have been common sense to put the isolation switch there as well He just fobbed me off. To make things worse he told the project manager one thing and then told me something completely different to cover up his colossal stuff up.When asked about running the wiring for the auto gates, he told me to go ahead and get my data/security contractor to do it or he could do it for extra - even though he was already billing us for the work.Absolutely terrible communication from commencement to completion. We were having issues with the ensuite extractor fan not working properly so he spun me some rubbish about installing thousands of them and that it was our fault (he said that we should be showering with the doors and windows open). I finally convinced him to come back to sort out (giving me at least 2 hours notice so I could arrange with work). He texted me at 0730 in the morning to tell me he would be around at 0900 but then turned up at 0805 after my wife and I had left for work (we happened to see them drive past). Andrew stopped (he was actually excellent to deal with) and said Craig changed his mind and decided to come around early as it suited him better. Last time I checked I was the customer. He didn\'t even apologise for the inconvenience. My wife was late to work as we had to go back home to get a car for her to go to work in. Turned out the problem with the extractor was that the ducting was only meant to be run about a metre but there was quite a lot extra. They cut some more out and said it should be fine. Still wasn\'t working properly so I got up myself and low and behold, there was still heaps extra ducting up there (instead of just cutting to the right length in the first place, it was left as a full length). I fixed it myself and now is working properly.Overall I was really disappointed with the overall job not to mention dubious as to how good his pricing is (I got a better deal myself on bathroom heaters from just going to Placemakers) but AAE is one of the electrical contractors that our building company uses so we didn\'t know better.I would never use them again, nor would I recommend to anyone.
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